scholarly journals CHANGE MANAGEMENT AND ORGANISATIONAL PERFORMANCE OF BANKS IN PORT HARCOURT, RIVERS STATE

2021 ◽  
pp. 138-147
Author(s):  
Nwaohiri Onyema ◽  
Chima Onuoha
Keyword(s):  
Change Management ◽  
Organizational Performance ◽  
Survey Design ◽  
Rank Correlation ◽  
Primary Data ◽  
Port Harcourt ◽  
Net Profit ◽  
Rivers State ◽  
Descriptive Survey ◽  
The Relationship

This study took an empirical investigation on the relationship between change management and organizational performance of banks in Port Harcourt, Rivers State, Nigeria. The study adopted the descriptive survey design and employed primary data. A sample size of 218 employees was randomly selected and responses obtained using a structured questionnaire. The Spearman rank correlation coefficient was utilized in analyzing the primary data and hypothesis tested using the probability approach. The study found a positive significant correlation between technological change and net profit. Leadership change has positive significant effect on net profit. The study concludes that change management influences organizational performance of banks in Port Harcourt, Rivers State. The paper recommends that banks adopt the latest technology and ensure clear and transparent communication of change policies to employees.

scholarly journals BRANDING AND CONSUMER BEHAVIOUR OF SELECTED PETROLEUM PRODUCTS IN PORT HARCOURT, RIVERS STATE

2020 ◽  
pp. 43-69
Author(s):  
Akor Abah ◽  
Benedict Onuoha
Keyword(s):  
Consumer Behavior ◽  
Survey Design ◽  
Petroleum Products ◽  
Sample Size Determination ◽  
Primary Data ◽  
Impulse Buying ◽  
Port Harcourt ◽  
Sample Technique ◽  
Rivers State ◽  
Descriptive Survey

Consumer behavior to branding is a serious issue that affects owners of businesses. This study addresses the challenges as determinants of customer impulse buying behavior of consumers of petroleum product in Rivers State, Nigeria. The study employed a descriptive survey design to examine 550 consumers of petroleum products in Rivers State. The sample size determination for a finite population as expressed by Krejie and Morgan (1970) and used by Research advisors (2006) was used to draw a sample of 550 consumers of petroleum products. Proportionate sample technique (a variant of stratified sampling method) to reflect the proportions of consumers in each of the 23 local government areas of the state. A research questionnaire was constructed, validated and administered to obtain the primary data. The factor analysis simple regression analysis and Pearson product moment correlation(r) statistical techniques were used to test the hypotheses. The findings of the study revealed that there is significant relationship between branding and consumer behavior (P<0.05, R=0.786,R2=0.618). It was concluded that high levels of awareness positively influence the choice of petroleum products by consumers. The study therefore recommends that marketers of petroleum products should develop innovative packaging strategies that will appeal to and attract consumers in an exceptional way to trigger impulse buying.

scholarly journals Assessing the impact of change management on employee performance

2021 ◽  
Vol 10 (4) ◽  
pp. 525-534
Author(s):  
Udeme Archibong ◽  
Umar Abbas Ibrahim
Keyword(s):  
Service Delivery ◽  
Change Management ◽  
Organizational Performance ◽  
Employee Performance ◽  
Academic Staff ◽  
Descriptive Survey ◽  
The Impact ◽  
The Relationship ◽  
Structured Questionnaire

This article assessed the impact of change management on employee performance with evidence from Nile University of Nigeria. This study made use of a descriptive survey research design. Burke Litwin model of organizational change was adopted for this study because the model explains the linkages between variables and individual and organizational performance. The population consists of 1,400 staff (Academic and Non-Academic) staff of Nile University of Nigeria Abuja. Stratified random sampling techniques were employed to select the sample size of 311 from the population. Regression analysis was used to analyze the data that was collected using a five-point likert scale structured questionnaire. The results showed that Change in organizational structure has a significance on the quality of employee service delivery in Nile University of Nigeria, there is a relationship between technological change and quality of employee service delivery in Nile University of Nigeria even though the relationship was not very strong. Leadership change significantly influences the quality of employee service delivery at Nile University of Nigeria. Human resource is an important internal strength of every organization and a source of competitive advantage, the study, therefore, recommended amongst others that organizations should communicate details of the change to the employees to minimize resistance.

scholarly journals Technological Changes and Organizational Growth in Deposit Money Banks in Rivers State, Nigeria

2021 ◽  
pp. 55-63
Author(s):  
A. E. Bestman ◽  
Gwarah, Patience Nuka
Keyword(s):  
Survey Design ◽  
Rank Order ◽  
Sampling Technique ◽  
Primary Data ◽  
Technological Changes ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Organizational Growth ◽  
Port Harcourt ◽  
Rivers State

This study examined the relationship between technological changes and organizational growth in deposit money banks in Rivers State. The study adopted the cross-sectional survey design to elicit response from staff of the identified deposit money banks in Rivers State. Primary data was collected using self-administered questionnaire. The population of the study comprised all the 16 deposit money banks in Port Harcourt. Using a multi-stage sampling technique, 96 staff were selected as the sample of the study. Since the banks had few permanent staff, convenient and census frame were adopted to determine the number of staff per bank. Thus, using the simple stratified random sampling technique the staff were categorized into three cadres-Top management, IT Personnel and Cashiers/Tellers from which staff were randomly selected from each cadre amounting 6 staff from each bank. The reliability was attained using test-re-test and Cronbach’s Alpha coefficient analysis with all items having a reliability index above 0.70. The Spearman Rank Order Correlation Coefficient (rho) was used in testing the hypotheses. The study revealed that there is a positive significant relationship between technological changes and organizational growth. This implies that the various developments in ICT have positive and significant influence on organizational growth. It, therefore, concluded that organizational growth in deposit money banks can be improved by the application of the various innovations and devices generated in the various stages of technological changes. The study, therefore, more attention be directed towards the use of ICTs in banking operations in deposit money banks in Port Harcourt, Rivers State, since the banking industry serve as a lubricant to the cog of the wheel of the nation’s economy.

scholarly journals Change Management and Organizational Performance in Selected Manufacturing Companies in Anambra State, Nigeria

2019 ◽  
Vol 6 (5) ◽  
pp. 5437-5445
Author(s):  
Okeke M. N. ◽  
Oboreh, J.C ◽  
Nebolisa O. ◽  
Esione, U.O ◽  
Chukwuemeka Odemegwu Ojukwu
Keyword(s):  
Change Management ◽  
Organizational Performance ◽  
Survey Design ◽  
Employee Performance ◽  
New Technology ◽  
Management Strategies ◽  
Test Reliability ◽  
Primary Data ◽  
Manufacturing Companies ◽  
Anambra State

This study examined change management and organizational performance in manufacturing companies in Anambra state, Nigeria. Relevant conceptual, theoretical and empirical literatures were reviewed. This study was anchored on organizational change and Lewin`s Three Step Model . Descriptive survey design was adopted, and primary data was employed. The population for the study was 286 employees working at the selected manufacturing companies in Anambra State. The entire population was used as the sample size for this study.The major instrument used for data collection was the questionnaire.  Content Validity was adopted, and the test-retest method was used to test reliability of the research instrument. The study found that technological changes have a positive significant effect on organizational performance in manufacturing companies. Change management strategies have a positive significant effect on organizational performance in manufacturing companies in Anambra state. Leadership changes have a positive significant influence on organizational performance in manufacturing companies in Anambra state. The study concluded that change management has a positive significant effect on organizational performance in manufacturing companies in Anambra state. The study recommends that technology change had influenced employee performance since it simplifies the work to be done,thereby making work more efficient. Organizations which implement new technology should provide proper training to their employees to increase their performance. Every organization should build strong organizational management strategies that help to build good relationships based on their values, norms, behaviours, and perceptions.Leadership changes leaders’ mind-set, style, and behavior.The change process they design as a result of their orientation must encourage employees to want to participate, to choose to contribute, rather than force them to do so.

scholarly journals WORKPLACE BEHAVIOUR AND ORGANIZATIONAL EFFICACY OF FAST FOOD RESTAURANTS IN PORT HARCOURT, RIVERS STATE

2020 ◽  
pp. 68-80
Author(s):  
Obinna Anyanwu
Keyword(s):  
Organizational Performance ◽  
Significant Relationship ◽  
Fast Food ◽  
P Value ◽  
Port Harcourt ◽  
Organizational Efficacy ◽  
Fast Food Restaurants ◽  
And Performance ◽  
Rivers State ◽  
The Relationship

This study examined workplace behaviour and organizational efficacy of fast food restaurants in Port Harcourt, Rivers state. Questionnaires were distributed to 384 fast-food restaurant workers in various fast-food outlets. Results showed that 12.5% gave a poor rating of organizational performance, 31.51% gave an average rating while 55.99% gave a very good rating of organizational performance. The study also revealed that that 40.89% were satisfied with their jobs while 59.11% were not satisfied with their jobs. The analysis of organizational motivational rating shows that 16.67% opined that the organizational motivational rating was poor, 60.42% noted that the organizational motivational rating was on the average while 22.92% of the respondents had ‘very good’ motivation.The findings of this study revealed statistically significant relationship between employee work behaviour and organizational efficacy (p value 0.012) at 95% (p≤0.05) probability level. However, the relationship between gender and employee work revealed no statistically significant relationship (0.571) at 95% (p≤0.05) probability level.The study recommended adequate motivation of employees so as to boost organizational efficacy and performance.

scholarly journals Strategic Thinking and Flexibility of Deposit Money Banks in South-South, Nigeria

2021 ◽  
pp. 35-47
Author(s):  
Adim, Chidiebere Victor ◽  
Mezeh, Akpobolokami Andy ◽  
Unaam, Akaninyene Okon
Keyword(s):  
Survey Design ◽  
Rank Order ◽  
Rapid Change ◽  
Strategic Thinking ◽  
Primary Data ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Port Harcourt ◽  
Level Of Significance ◽  
The Relationship

This study examined the relationship between strategic thinking and flexibility of Deposit Money Banks in South-South, Nigeria. The study adopted a cross-sectional survey design with primary data was generated through self- administered questionnaire. The population for this study was five (5) tier-one banks in South-South, Nigeria. The study however focused mainly on their Regional Offices located in Port Harcourt. Six Regional Managers for each bank were used as the study respondents giving a total of 30 respondents. Census sampling was adopted since the study sample was small. The reliability of the instrument was achieved by the use of the Cronbach Alpha with all the items scoring alpha coefficient above 0.70. The hypotheses were tested using the Spearman Rank Order Correlation Coefficient with the aid of SPSS version 23.0. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The study findings revealed that there is a significant relationship between strategic thinking and flexibility of Deposit Money Banks in South-South, Nigeria. The study recommends that deposit money banks should build strategic thinking competencies of its managers and employees through such activities such as brainstorming, scenario visualization, repertoire building and dialogue as critical means by which they can respond most effectively to rapid change and achieve sustainable success.

scholarly journals Organizational Performance, Firm Size and Chief Executive Officer’s (CEO’S) Compensation for Firms Listed in Nairobi Securities Exchange, Kenya

2019 ◽  
Vol 7 (06) ◽  
Author(s):  
Omamo Anne ◽  
Peter K’ Obonyo ◽  
Florence Muindi
Keyword(s):  
Organizational Performance ◽  
Firm Size ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Chief Executive ◽  
Primary Data ◽  
Financial Indicators ◽  
The Balanced Scorecard ◽  
Listed Firms ◽  
The Relationship

This study examined the link between organizational performance, firm size and CEO’S compensation of firms listed at the NSE. Past studies on the determinants of CEO’S compensation revealed a lack of consensus to the explanation of increases in CEO’S compensation. While most of the studies confirm linkages between organizational performance and CEO’S compensation, they measured organizational performance using financial indicators of performance, the current study investigates the relationship between organizational performance and CEO’S compensation but differs from the previous studies by expanding the measures of organizational performance to include the balanced scorecard measures of financial indicators, customer satisfaction, internal processes and learning and growth elements of performance. Additionally, the study sought to find out the moderating role of firm size on the relationship between organizational performance and CEO’S compensation. The theoretical foundation of this study was based on agency theory. A conceptual model and conceptual hypothesis were drawn from literature and provided directions for this study. The study’s population constituted 60 firms listed at the NSE. Descriptive crossectional survey was adopted for this study. Primary data was collected to capture the opinion of board members on factors that determine levels of CEO’S compensation using semi structured questionnaire. Secondary data was gathered from the financial statements of the listed firms for 2015-2016 financial periods. Descriptive statistics and stepwise regression were used to analyze and interpret the collected data. The study revealed that there was significant and positive relationship between organizational performance and CEO’S compensation. The study further found that firm size had a significant moderating effect on the relationship between organizational performance and CEO’S compensation.  

scholarly journals Devolution and Politics as Predictors of Expansion Strategies in Public Training Institutions: A Case Study of Kenya Medical Training College

Science Mundi ◽  
2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Paul Chandoo Musango ◽  
Daniel K. Kimwetich
Keyword(s):  
Health Services ◽  
Medical Training ◽  
Survey Design ◽  
Pearson Correlation ◽  
Primary Data ◽  
The Public ◽  
Political Patronage ◽  
Training Institutions ◽  
Descriptive Survey ◽  
Expansion Strategies

This study investigates the influence of devolution and politics on the expansion strategies in public training institutions with reference to the Kenya Medical Training College. The specific objectives of the study are to: establish the influence of devolution of health services on the success of expansion strategies in the public training institutions and; determine the influence of politics on the success of expansion strategies in the public training institutions. This study is based on the contingency theory. It adopts the descriptive survey design. The study focuses on 2393 KMTC officers from the 73 KMTC campuses in Kenya, 42 ministries of health officials in the 42 counties that have KMTC campuses, and 42 local leaders from those counties that have KMTC campuses. The total targeted study participants were thus 2477. From these, 10% (248 persons) were sampled. The study used purposive and stratified random sampling techniques to obtain the study sample. Primary data was collected using structured questionnaires and interviews. Data from questionnaires were analysed using the Statistical Package for the Social Sciences (SPSS) version 24. Descriptive statistics (frequencies, percentages, and means) were used to describe the central tendencies of the data. In addition, inferential statistics (Pearson Correlation and Multiple Regression Analysis) were also used.  Data from key informants were analysed using content analysis techniques. The findings show that the two study variables influenced the uptake of expansion strategies at KMTC campuses. In this regard, Pearson correlation shows that there was statistical significant relationship between devolution of health services (r=0.322, p<0.001) and; politics (r=0.478, p<0.001) and success of expansion strategies. These findings show that politics was the strongest factor influencing the success of expansion strategies followed by devolution of health services. As such, avoiding the negative influences of the devolution of health services and politics can enhance the success of expansion strategies at KMTC. In this regard, efforts aimed at reducing political patronage as well as interferences of devolved governments in the running of KMTC campuses would enhance the performance of new campuses.

Multi-sector framework for benchmarking in facilities management

2017 ◽  
Vol 24 (4) ◽  
pp. 826-856 ◽  
Author(s):  
Yewande Adetoro Adewunmi ◽  
Reuben Iyagba ◽  
Modupe Omirin
Keyword(s):  
Best Practice ◽  
Survey Design ◽  
Group Discussion ◽  
Facilities Management ◽  
Cross Sectional Survey ◽  
Design Data ◽  
Cross Sectional ◽  
Content Type ◽  
Port Harcourt ◽  
The Relationship

Purpose Benchmarking in FM practice although understood and applied globally, little is known about the practice in Nigeria. The purpose of this paper is to develop a framework to guide the use of benchmarking. Design/methodology/approach The research adopts a cross-sectional survey design. Data were collected using self-administered questionnaires on FM organizations in Lagos metropolis, Abuja and Port Harcourt. The results of the survey were supplemented with interviews with FM unit heads in the study areas. The framework was validated using a focus group discussion with ten FM industry experts. Findings A framework which serves as a guide for the use of best practice benchmarking was developed. It showed that there is a relationship between best practice benchmarking and location. Research limitations/implications The evaluation of the framework was limited by the number of participants involved and being that it has not been put to use. Originality/value This study develops a multi-sector framework to guide the use of best practice benchmarking in facilities management (FM). The framework explains the relationship between organizational characteristics and best practice benchmarking. In addition, there are limited empirical benchmarking frameworks in FM literature.

scholarly journals Effect of Mineral Mix and Concentrate Feeds on Milk Revenue of Smallholder Dairy Farmers in Kapseret Sub County, Kenya

2021 ◽  
pp. 24-34
Author(s):  
J. K. Bett ◽  
S. W. Munyiri ◽  
I. M. Nkari
Keyword(s):  
Milk Production ◽  
Rank Correlation ◽  
Multiple Regression Model ◽  
Primary Data ◽  
Income Generation ◽  
Dairy Farmers ◽  
Spearman’S Rank Correlation ◽  
Dairy Animals ◽  
Smallholder Dairy ◽  
The Relationship

Dairy farming contributes about eight percent of National Gross Domestic Product with an annual milk production of 3.43 billion litres in Kenya. It supports the livelihood of approximately four million Kenyans through food provision, income generation and employment. However, milk production per individual animal in Kenya, averaging six to seven (6-7) litres/cow/day, is low compared to the world’s best at 10,133 litres/cow/year (28 litres/cow/day) mainly due to factors including poor feeding. This means that Kenya produces an average of 20 litres of milk less per cow per day compared to the world’s best. The objective of this study was to determine the effect of mineral mix and concentrate feeds on milk revenue of smallholder dairy farmers in Kapseret sub County. The study was conducted between the months of January-March, 2020. Primary data was collected using closed and open ended questionnaires. Spearman’s Rank correlation was used to show the strength of the relationship between the variables. Multiple regression model was employed to assess the effect of supplementation on milk revenue. Results were presented in tables, and descriptive statistics such as percentages and frequencies. The results indicated a positive and statistically significant relationship between the variables (concentrate feeds and mineral mix) and milk revenue at (r=0.41, p=0.001) and (r=0.30, p=0.001), respectively. The relationship between mineral mix and concentrate feeds was positive and statistically significant (r=0.92, p=0.001). Subsequent feeding of homemade or commercial concentrates and mineral mix to dairy animals influenced milk revenue. The study concluded that mineral mix and concentrate feeds increased milk revenue of smallholder dairy farmers in Kapseret sub County. The study recommended the use of mineral mix and commercial concentrates or quality homemade concentrates in order to increase milk produce which affects farmers’ milk revenue.

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