Advertising Appeals in Baby Formula Commercials across Cultures
Advertising, as a means of social communication, is seen as a reflection of cultural values, so does baby formula commercials. Advertising appeals, including both emotional and rational appeals, are an important strategy for advertisers to create effective commercials. This cross-cultural study compared the types of advertising appeals used in baby formula commercials of China, America, and Malaysia. It further investigated whether advertising appeals were related to the cultural values of these three countries using the Hofstede model, specifically individualism-collectivism. A comparative content analysis was used in this study. A total of 16 TV commercials on the same baby formula brand, S-26 Progress Gold, were identified and analyzed. The findings illustrated that advertisers tailor their advertising appeals, even in emotional appeals, different focuses of appeals are highlighted, to establish connections with their target customers in the global contexts.