French Literature in Mono- and Multilingual Social Contexts

Queeste ◽  
2021 ◽  
Vol 28 (1) ◽  
pp. 246-276
Author(s):  
Lisa Demets
Keyword(s):  
Thirteenth Century ◽  
French Literature ◽  
Literary Culture ◽  
Social Contexts ◽  
Content Type ◽  
Quantitative Evidence ◽  
Documentary Sources ◽  
Production And Consumption ◽  
Urban Elites ◽  
French Speaking

Abstract This article analyses the production and consumption of francophone manuscripts in thirteenth-century Flanders from a multilingual perspective. The polyglot linguistic reality of the County of Flanders, home to both Dutch- and French-speaking communities, is evident in documentary sources and manuscripts from around 1200. Using a database compiled for The Multilingual Dynamics of the Literary Culture of Medieval Flanders (ca 1200–ca 1500) project, the quantitative evidence for the apparent popularity of French literature will be scrutinized in the extant manuscripts produced and used in Flemish urban, monastic, and court environments during the thirteenth century. Furthermore, manuscript case studies related to the Flemish court illustrate how thirteenth-century francophone literary culture is shaped by social milieus and user contexts, including examples of the interregional francophone networks of noblewomen, cultural exchange between the court and urban elites, and a renewed interest in crusader history.

Materiality, Documentary Authority, and the Circulation of the Katherine Group

2021 ◽  
Vol 3 (1) ◽  
pp. 33-50
Author(s):  
Jenny C. Bledsoe
Keyword(s):  
Middle English ◽  
Thirteenth Century ◽  
Literary Culture ◽  
The West ◽  
Manuscript Culture ◽  
Ancrene Wisse ◽  
Textual Community ◽  
West Midlands ◽  
Katherine Group

Written in the decades before Ancrene Wisse, the Early Middle English hagiographies of the Katherine Group depict three virgin martyrs, Katherine, Margaret, and Juliana. Using touch and eyewitness accounts as measures of proof, the legend equates St. Margaret’s body with the textual corpus inscribed on animal hide. The manuscript’s documentary authority is verified through proximity to the holy body of the saint, and, in a similarly body-centred (and precarious) authority, the anchoress functions as the centre of an ephemeral textual community in the early thirteenth century. The Katherine Group narratives and codicological evidence indicate an anchoritic-lay literary culture operating adjacent to clerical manuscript culture, consistent with Catherine Innes-Parker’s theory about co-existing informal and formal vernacular textual cultures in the West Midlands. This “informal,” or ephemeral, textual community shaped lay literacy and manuscript use, including perceptions about the documentary authority of vernacular textual artifacts.

“Can I go or should I stay?” A theoretical framework of social lock-in during unsatisfactory service encounters

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maarten Volkers
Keyword(s):  
Social Norms ◽  
Service Providers ◽  
Sunk Costs ◽  
Service Encounter ◽  
Service Encounters ◽  
Intention To Stay ◽  
Content Type ◽  
Quantitative Evidence ◽  
Decision To Stay ◽  
Lock In

PurposeThis article demonstrates that the type of service setting and the first interaction with an employee influences the customers' intention to stay or leave during an unsatisfactory service encounter, and that these effects are mediated by social lock-in, which describes the perception of a customer that exiting a service encounter early violates social norms.Design/methodology/approachThe hypotheses are tested with two scenario-based experiments using a collective (theater) and high-contact service (restaurant) (N = 1143; 1485).FindingsThe results suggest that social lock-in and the intention to stay are higher in a closed as opposed to an open setting and that the type of setting is, in fact, more important for the decision to stay than sunk costs. Moreover, customers are more likely to stay after an interaction with an employee.Research limitations/implicationsThis article contributes to the research aimed at explaining customers' decisions to stay or leave during an unsatisfactory service encounter. In doing so, the study highlights the constraining power of social norms in service encounters, which contributes to the research on the relationship between the social context and customers' behavior.Practical implicationsThis study suggests that service providers can manage servicescape cues and employee behavior to influence customers' social lock-in perceptions and their decision to stay on or to leave early.Originality/valueThis is the first study to provide quantitative evidence for social lock-in and its determinants in service encounters.

As narrative capital: jazz tropics and the marketing imaginary

2015 ◽  
Vol 33 (7) ◽  
pp. 972-980
Author(s):  
Douglas Brownlie
Keyword(s):  
Social Order ◽  
Design Methodology ◽  
Academic Discipline ◽  
Social Contexts ◽  
Marketing Management ◽  
Public Understanding ◽  
Content Type ◽  
Content Strategy ◽  
Narrative Framework ◽  
Cultural Force

Purpose – The purpose of this paper is to discuss how discourse and figure nurture the narrative “capital” available to the community of marketing scholars through expanding its horizon of translational frames. It specifically discusses one such translational frame as presented within Holbrook’s (2015) discussion of jazz within a narrative of marketing management and how it enhances the understanding of marketing as a creative cultural force. Design/methodology/approach – Generalising from “jazz” to tropics, the commentary discusses three thematic reflective possibilities inspired by Holbrook’s article: content strategy; visual fluency and marketing creativity; and wider visions. This paper also examines how discussions about the wider public understanding of marketing can draw inspiration from the narrative framework suggested by Holbrook (2015) and his calculus of constructive ambiguity. Findings – As an area of study, tropics enriches the reflexive awareness of how the discipline of marketing is understood within academia and its various stakeholder communities. Research limitations/implications – The academic discipline of marketing needs to continuously reimagine itself and its relation to the changing social order in order to participate in dialogue with it. Originality/value – In particular, the commentary examines the jazz metaphor developed by Holbrook (2015) and suggests how this could affect the way that marketing presents itself within wider social contexts.

The west wind vs the east wind: instructional leadership model in China

2017 ◽  
Vol 55 (2) ◽  
pp. 186-206 ◽  
Author(s):  
Haiyan Qian ◽  
Allan Walker ◽  
Xiaojun Li
Keyword(s):  
Instructional Leadership ◽  
Leadership Practices ◽  
School Principals ◽  
Social Contexts ◽  
Three Dimensions ◽  
The West ◽  
Content Type ◽  
West Wind ◽  
East Wind ◽  
Context Specific

Purpose The purpose of this paper is to develop a preliminary model of instructional leadership in the Chinese educational context and explore the ways in which Chinese school principals locate their instructional-leadership practices in response to traditional expectations and the requirements of recent reforms. Design/methodology/approach In-depth interviews were conducted with 22 selected primary school principals in Shenzhen and Guangzhou. A qualitative analysis was conducted to categorize the major leadership practices enacted by these principals. Findings An initial model of instructional leadership in China with six major dimensions is constructed. The paper also illustrates and elaborates on three dimensions with the greatest context-specific meanings for Chinese principals. Originality/value The paper explores the ways in which Chinese principals enact their instructional leadership in a context in which “the west wind meets the east wind”; that is, when they are required to accommodate both imported reform initiatives and traditional expectations. The paper contributes to the sparse existing research on principals’ instructional leadership in non-western cultural and social contexts.

Learning from socially driven service innovation in emerging economies

2015 ◽  
Vol 26 (1) ◽  
pp. 156-176 ◽  
Author(s):  
Javier Reynoso ◽  
Jay Kandampully ◽  
Xiucheng Fan ◽  
Hanna Paulose
Keyword(s):  
Emerging Economies ◽  
Low Income ◽  
Business Models ◽  
Service Innovation ◽  
Well Being ◽  
Social Contexts ◽  
Customer Engagement ◽  
Sustainable Business ◽  
Content Type ◽  
Service Relationships

Purpose – The purpose of this paper is to provide insights into indigenous, solution-based business models and their relevance for inclusive service innovation within specific social contexts in emerging economies, with particular emphasis on the role of culture and technology. Design/methodology/approach – A proposed framework illustrates four factors that nurture socially driven service innovation in emerging economies: solution, inclusion, culture, and technology. Extant literature from studies in India, Latin America, and China illustrates distinct indigenous innovations and service relationships that exist at the base of the pyramid (BoP), which provides a foundation for a better understanding of socially inclusive service innovations. Findings – A conceptual model of inclusive service innovation reflects an integrated, virtuous cycle, composed of service relationships that stem from the BoP at various levels of analysis across different income segments. These findings suggest notable research directions. Practical implications – This study reinforces the importance of a solution orientation as a competitive business model to gain customer engagement. Social implications – Researchers and practitioners in emerging and advanced economies can use the approach suggested by this paper in their efforts to build sustainable business cultures and improve the well-being of society. Originality/value – Previous research has not addressed the social or communal roles of service innovation; this study proposes an innovative switch from a traditional strategy of selling services toward a proactive approach that involves low-income customers as active resources to co-create social and business value.

Voorbeeldige vorsten?

Queeste ◽  
2020 ◽  
Vol 27 (1) ◽  
pp. 7-41
Author(s):  
Jelmar Hugen
Keyword(s):  
Social Integration ◽  
Thirteenth Century ◽  
Social Order ◽  
Content Type ◽  
Arthurian Romance ◽  
Middle Dutch

Abstract This article examines the concept of kingship in the Middle Dutch Roman van Walewein, a thirteenth-century Arthurian romance from Flanders, by analyzing the roles of the six different kings in the work from different perspectives. The rulers are studied based on their depiction within the story in relation to historical views on kingship, their actions in relation to the narrative’s plot, and finally their role as king in relation to the narrative’s hero, Walewein. This analysis lays bare a pattern in which problematic aspects of kingship are connected to the different rulers, resulting in a lack of social order that needs to be restored by Walewein, whom in doing so proves his excellence and fitness to rule as a king himself. These problematic aspects include a lack of measure from the kings, the frustration of social integration at their courts, and finally their common use of the ‘don contraignant’ motif in a negative manner. In this light, I argue that the Roman van Walewein can be read as a type of ‘mirror for princes’.

Patent management: the prominent role of strategy and organization

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lara Agostini ◽  
Anna Nosella ◽  
Marcus Holgersson
Keyword(s):  
Survey Study ◽  
European Patent ◽  
Content Type ◽  
Quantitative Evidence ◽  
Patent Strategy ◽  
Organizational Perspective ◽  
The Impact ◽  
Patent Management ◽  
Patent Portfolio

PurposeThe purpose of this article is twofold; to verify the existence of different profiles of firms based on the level of sophistication of their patent management core processes and to test the impact of the interplay between two patent management supporting dimensions, namely patent strategy and organization for patenting, on the level of sophistication of patent management core processes.Design/methodology/approachThe method consists of a survey study, collecting data from a set of European patent management professionals. These data are analyzed with factor analysis, cluster analysis and regression analysis to test several hypotheses.FindingsThe results show that patent strategy positively and significantly impacts patent management sophistication, and that the patent organization positively moderates this relationship. In other words, a patent strategy, supported by a well-developed patent organization and culture, will positively influence the processes of managing a firm's patent portfolio.Originality/valueThis study is, to the authors’ knowledge, the first one to provide quantitative evidence that supports the notion that it is important to take a strategic and organizational perspective of patent management.

The paradox of accounting for cultural heritage: a longitudinal study on the financial reporting of heritage assets of major Australian public cultural institutions (1992–2019)

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paolo Ferri ◽  
Shannon I.L. Sidaway ◽  
Garry D. Carnegie
Keyword(s):  
Cultural Heritage ◽  
Financial Reporting ◽  
Qualitative Content Analysis ◽  
Annual Reports ◽  
Cultural Institutions ◽  
Content Type ◽  
Monetary Valuation ◽  
For Profit ◽  
Documentary Sources ◽  
Negative Impacts

PurposeThe monetary valuation of cultural heritage of a selection of 16 major public, not-for-profit Australian cultural institutions is examined over a period of almost three decades (1992–2019) to understand how they have responded to the paradoxical tensions of heritage valuation for financial reporting purposes.Design/methodology/approachAccounting for cultural heritage is an intrinsically paradoxical practice; it involves a conflict of two opposite ways of attributing value: the traditional accounting and the heritage professionals (or curatorial) approaches. In analysing the annual reports and other documentary sources through qualitative content analysis, the study explores how different actors responded to the conceptual and technical contradictions posed by the monetary valuation of “heritage assets”, the accounting phraseology of accounting standards.FindingsFour phases emerge from the analysis undertaken of the empirical material, each characterised by a distinctive nature of the paradox, the institutional responses discerned and the outcomes. Although a persisting heterogeneity in the practice of accounting for cultural heritage is evident, responses by cultural institutions are shown to have minimised, so far, the negative impacts of monetary valuation in terms of commercialisation of deaccessioning decisions and distorted accountability.Originality/valueIn applying the theoretical lens of paradox theory in the context of the financial reporting of heritage, as assets, the study enhances an understanding of the challenges and responses by major public cultural institutions in a country that has led this development globally, providing insights to accounting standard setters arising from the accounting practices observed.

The future is now: calling for a focus on temporal issues in information system research

2021 ◽  
Vol 121 (1) ◽  
pp. 30-47
Author(s):  
Viswanath Venkatesh ◽  
Tracy Ann Sykes ◽  
Ruba Aljafari ◽  
Marshall Scott Poole
Keyword(s):  
Information System ◽  
Design Methodology ◽  
Empirical Studies ◽  
Theory Development ◽  
Social Contexts ◽  
System Research ◽  
Dynamic Nature ◽  
Content Type ◽  
Information System Research ◽  
Study Designs

PurposeAs information systems (IS) phenomena continue to emerge and evolve in our ever-changing economic and social contexts, researchers need to increase their focus on time in order to enrich our theories. The purpose of this paper is to present broad suggestions for IS researchers about how they can direct some of their research efforts to consider, conceptualize and incorporate time into research endeavors and how they might be mindful about considering and specifying time-related scope conditions of their research efforts.Design/methodology/approachThe authors synthesize empirical studies and discuss three distinct yet related frameworks of time and the benefits they can provide. The authors choose two research streams that reflect dynamic economic and social contexts – namely, enterprise systems and social networks – to illustrate how time and frameworks of time can be leveraged in our theory development and research design.FindingsThe authors demonstrate that limited research in IS has incorporated a rich conceptualization and/or discussion of time. The authors build on this gap to highlight guidelines that researchers can adopt to enrich their view of time.Originality/valueGiven the dynamic nature of IS phenomena and the increased availability of longitudinal data, the authors’ suggestions aim to urge and guide IS researchers about ways in which they can incorporate time into their theory and study designs.

Evolving research perspectives on food and gastronomic experiences in tourism

2021 ◽  
Vol 33 (3) ◽  
pp. 1037-1058
Author(s):  
Greg Richards
Keyword(s):  
Holistic Approach ◽  
Complex Nature ◽  
Marketing Theory ◽  
Content Type ◽  
Research Perspectives ◽  
Production And Consumption ◽  
Research Themes ◽  
Hospitality Organizations ◽  
Tourism And Hospitality ◽  
Qualitative Literature

Purpose This paper aims to analyse the development of research on gastronomic tourism experiences and chart its relationship to foundational management and marketing literature as well as the tourism and hospitality field. Design/methodology/approach The author develops a literature review of papers in specialist journals and the SCOPUS database to identify major research themes and the evolution of experience and gastronomic experience research. Findings Gastronomy is an increasingly important element of tourism experiences. Gastronomic experience research in tourism mirrors the evolution in management and marketing theory from rational information processing approaches to emotional and hedonistic approaches and analysis of relationality and co-creation. The paper sketches a development from Experience 1.0 (producer-orientated) to Experience 2.0 (co-creation) to Experience 3.0 (foodscapes) in gastronomic experiences in tourism research. Research limitations/implications Increasing complexity of gastronomic experiences requires a more holistic analytic approach, including more attention for relational and co-creational processes. Linking together different experience elements and experience phases requires more holistic and contextual research approaches. Practical implications Hospitality organizations should recognize the differentiated and complex nature of gastronomic experiences, the different touchpoints within the customer journey and their relationship to experience outcomes. The development of hybrid gastronomic experiences offers both opportunities and challenges for the future. Originality/value This quantitative and qualitative literature analysis underlines the need for a more holistic approach to gastronomic experiences, covering different experiential phases and contexts of production and consumption.

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