scholarly journals Job Satisfaction and Organizational Performance: A Study of Telecommunication Companies in Nigeria

2021 ◽  
pp. 360-368
Author(s):  
Florence Nna Adamma ◽  
Amah, Edwinah ◽  
Okocha, Belemenanya Friday
Keyword(s):  
Job Satisfaction ◽  
Sample Size ◽  
Organizational Performance ◽  
Performance Management ◽  
Study Data ◽  
Sample Size Determination ◽  
Telecommunication Companies ◽  
Management Staff ◽  
Rivers State ◽  
The Impact

This paper examined the impact of job satisfaction on organizational performance in telecommunication firms in Port Harcourt.The study used a survey research design and a population of one hundred and fifteen (115) management staff from four (4) telecommunication firms in Port Harcourt, Rivers State. The research using Taro Yamane sample size determination formula arrived at a sample size of eighty-eight which was adopted as the sample size and subsequently eighty-five (85) copies were retrieved and used for analysis.Pearson Product Moment Correlation Coefficient was used with the aid of Statistical Package for Social Sciences (Version 21). From the analysis of the study data, the result revealed that there is some level of job satisfaction among employees of the telecommunication firms and thattheir job satisfaction has apositive relationship with organizational performance in the telecommunication industry.As a result, the study indicated that work satisfaction is linked to organizational performance. Management of telecommunications enterprises should encourage employee involvement, teamwork, and an equal remuneration system, according to the study, to ensure development and productivity.

Perceived Influence of Students’ Demographic Variables on Their Access to Financial Aids in Public Universities in Rivers State, Nigeria

2018 ◽  
Vol 8 (2) ◽  
pp. 32-50
Author(s):  
Emmanuel Olorunleke Eseyin
Keyword(s):  
Sample Size ◽  
Public Universities ◽  
Sampling Technique ◽  
Demographic Variables ◽  
Sample Size Determination ◽  
Interview Schedule ◽  
The Public ◽  
Research Questions ◽  
Level Of Significance ◽  
Rivers State

The paper investigated the perceived influence of students’ demographic variables on their access to financial aids in public Universities in Rivers State, Nigeria. Six questions were formulated to guide the study and five hypotheses tested at 0.05 level of significance. The design adopted for the study was an analytical survey. The population of the study included 78, 216 students (34,997 male and 43,219 female) in the three public Universities in Rivers State. The sample of the study covered 791 students (Male= 395 and Female= 396) selected through the random sampling technique while Taro Yamane method of sample size determination was used for determining the sample size. The instruments used for collecting responses from students were questionnaire and a ten items interview schedule. The research questions were answered using frequency, percentage and cumulative percentage. Findings of the study revealed that students’ demographic variables have an influence on their access to financial aids in public Universities in Rivers State, Nigeria. The implication of this is that the government’s expenditure on education will continue to increase in the absence of these alternative financial aids in the public Universities in Rivers State, Nigeria.

scholarly journals The Impact of performance management on improving human resources management’s elements at Al Hikmah Pharmaceutical Company (Public shareholding)

2021 ◽  
Vol 10 (2) ◽  
pp. 415-425
Author(s):  
Mah’d Hussein Abu Joma
Keyword(s):  
Human Resources ◽  
Performance Management ◽  
Pharmaceutical Company ◽  
Task Performance ◽  
Human Resources Management ◽  
Contextual Performance ◽  
Study Data ◽  
Study Results ◽  
Management Factors ◽  
The Impact

The study aimed to identify the impact of Performance management’s dimensions (Task performance & Contextual performance) on improving human resources management’s elements in Al Hikmah Pharmaceutical Company. The study sample consisted of the employees working of Al Hikmah Pharmaceutical Company where 302 questionnaires were distributed to the employees working in in the company in Jordan; (12) questionnaires were excluded because they were not valid for analysis. The study used the descriptive analytical method. The study data was collected through a specially designed questionnaire for this purpose. The results of the study showed that the performance management factors (Task performance & Contextual performance) factors in Al Hikmah pharmaceutical company, the values of their arithmetic averages ranged between (3.675- 4.149) and according to the adopted scale, all these values are (high), which confirms the presence of a high impact of both performance management factors on all factors of human resources management in Al hikmah company. The study also showed that there is a discrepancy in the amount of the impact of performance management factors on the stages of human resources management’s elements, as follows: 1-The training and development. factor came first, 2-The organizational culture. factor came second, 3-The evaluate performance factor came third. Human resources management’s elements have been influenced to a lesser extent by the performance management factors. Based on the study results, researcher recommended the necessity of adapting Performance management by administration's leaders so as to develop the human resources department’s elements in the company because this contributes to raise productivity of it, which also means bigger market share, better revenues, best quality, then driving organization to achieve its goals.

The Impact of Strategic Performance Measurement System on Organizational Performance in Saudi Universities

2013 ◽  
Vol 1 (2) ◽  
pp. 64-71
Author(s):  
Naser Zouri ◽  
Zahra Abdolkarimi ◽  
Seyed A. Payambarpour
Keyword(s):  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Management ◽  
Enterprise Resource Planning ◽  
Measurement System ◽  
Resource Planning ◽  
Planning System ◽  
Performance Measurement System ◽  
Strategic Performance ◽  
The Impact

Objective- The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) to what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii) To what association between the performance management system (PMS) and ERPS intention to SPMS? (iii) To what relationship between the resource–based view/capabilities and ERPS intention to SPMS? (iv)To do comprehensiveness of organizational performance factors affected on ERPS intention to SPMS? Methodology/Technique A survey questionnaire was used to collect the data in Madinah, Reyaz, and Jeddah. Data was collected during the last section of 2013 of which 160 successful questionnaires were gathered for further analysis. Findings The result shows the impact of evaluation SPMS to solve the market place error and also ability of executives' level of management to solve the behaviours issue in business organization. Novelty - The significance of study contribute executive branch in Saudi universities for the safety of strategic performance measurement system implementation to be modified or changed, taking into account the financial metrics and non-financial when designing a control system. Type of Paper Empirical paper Keywords: , Strategic performance measurement system, Enterprise resource planning system, Strategic management category, Market place error.

The Impact of Performance Management Under Environmental Turbulence

2018 ◽  
Vol 49 (4) ◽  
pp. 441-453
Author(s):  
Obed Pasha ◽  
Theodore H. Poister
Keyword(s):  
Strategic Planning ◽  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Management ◽  
Negative Impact ◽  
Positive Impact ◽  
The United States ◽  
Ordinary Least Squares ◽  
Transit Agencies ◽  
The Impact

Performance management is an established concept in the public sector, with several empirical studies supporting its beneficial impact on organizational performance. Research on performance management, however, is still in initial stages and mostly examines the impact of this practice under stable environmental conditions. This study adds to the literature by analyzing the effect of this system on performance of local transit agencies in a turbulent environment characterized by the Great Recession and its aftermath. Exploratory factor analysis (EFA) on survey responses from 162 local transit agencies in the United States is used to extract the four components of performance management, namely, formal strategic planning, logical incrementalism, performance measurement, and performance information use. Ordinary least squares (OLS) regression analysis shows that an independent use of formal strategic planning and logical incrementalism has a negative impact on organizational performance under turbulence. Performance measurement and a blend of formal strategic planning and logical incrementalism, however, show a positive impact.

scholarly journals THE IMPACT OF TRAINING AND INNOVATION ON ORGANIZATIONAL PERFORMANCE IN THE HOSPITALITY INDUSTRY IN MALAYSIA: JOB SATISFACTION AS MEDIATOR

2021 ◽  
Vol 5 (2) ◽  
Author(s):  
Kumaran Kanapathipillaii
Keyword(s):  
Job Satisfaction ◽  
Organizational Performance ◽  
Hospitality Industry ◽  
Quantitative Methods ◽  
Strong Relationship ◽  
Cluster Sampling ◽  
Organisational Performance ◽  
Research Questions ◽  
The Impact ◽  
The Relationship

The present research explores the impact of training and innovation on organisational performance. Additionally, this research scrutinises how job satisfaction partially mediates the impact of training and innovation on organisational performance. Therefore, in order to achieve the objective of this research, the survey procedure using single-stage cluster sampling method is used to develop an in-depth profile, which is gathered from 653 out of 800 formal standardised questionnaires sent to employees who are in the managerial or supervisory level and above at 400 hotels in West Malaysia. For this research, only two questionnaires were distributed to the managers of each hotel. This research employed quantitative methods to produce empirical results and shreds of evidence that fulfil the research questions. The literature scrutinised training, innovation, job satisfaction, and organisational performance to fill the gap and to uncover the significance of training programs and innovation on organisational performance with job satisfaction as the mediator. The analysis shows that training and innovation are statistically significant and has a strong relationship with job satisfaction and organisational performance. Conclusively, the hypothesis depicted that job satisfaction mediates the relationship between training and innovation on organisational performance in the hospitality industry. Thus, the findings of this study could aid as an example to other hoteliers in Malaysia to not presume the impact of training and innovativeness on organisational performance. By embarking on training and being innovative, hotels could rise against all odds, remain productive, and maintain competitiveness. <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0781/a.php" alt="Hit counter" /></p>

scholarly journals Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State

2021 ◽  
pp. 46-54
Author(s):  
Dr. Edwinah, Amah* ◽  
Dr. Joy Adanma Mekuri-Ndimele
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Sample Size ◽  
Human Resource ◽  
Rank Order ◽  
Sample Size Determination ◽  
Telecommunication Industry ◽  
Innovative Work ◽  
Innovative Work Behaviour ◽  
Rivers State

This study examined Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State. Two hundred employees from the twenty (20) telecommunications services firms were surveyed. Krejcie and Morgan (1970) sample size determination table employed in the study gave a sample size (S) of one hundred and thirty-two (132). Two null hypotheses were established and a total of one hundred and thirty-two (132) copies of the study instrument were distributed, retrieved and analyzed. The Spearman’s Rank order correlation coefficient was employed in the study. The study revealed a significant positive relationship between inclusive human resource management and innovative work behaviour (measured by generating and testing ideas and implementation). As a fall out from the study, it is was concluded that a work ambiance that supports equal opportunities and treatment to all employees is a veritable approach for spurring extra-role behaviors such as the active search, generation, championing and implementation of novel ideas for the growth and success of organization. Thus, it was recommended that telecommunication firms should: Train managers-and hold them accountable—to show that inclusivity is a core competency and identify underrepresented groups’ needs, and give them necessary support and resources.

scholarly journals Determining the Role of Conflict Management Strategies on Organizational Performance: A Mediating Role of Employees' Job Satisfaction

2019 ◽  
Vol 1 (1) ◽  
pp. 37-50
Author(s):  
Syeda Batool ◽  
Fiza Hayat
Keyword(s):  
Job Satisfaction ◽  
Conflict Management ◽  
Organizational Performance ◽  
Banking Sector ◽  
Management Strategies ◽  
Essential Elements ◽  
Commercial Banking ◽  
Rigorous Approach ◽  
The Impact

Conflict Management is one of the essential elements in casual and professional life for enhancing an individual's performance and to bring better results in intense organizational pressures. Although studies which explore the effect of these on job satisfaction are very few and therefore there is a need to check the impact of these form of strategies on job satisfaction. Although according to the studies each and every style of conflict management does not relate to job satisfaction and therefore the major need to associate this style with organizational performance. Thus, a quantitative study has been conducted in the commercial banking sector of Pakistan through a closed-ended questionnaire. Analysis was carried out through the help of statistical data analysis software SMART-PLS and the results of the study indicated that each and every style of conflict management does not result in job satisfaction, nor in the betterment of organizational performance. The results imply that a more rigorous approach and innovative strategies in conflict management should be devised and followed by the managers to address the conflicting issues.

scholarly journals Analysis of the Influence of Leadership, Organizational Culture and Control Systems on Organizational Performance at Hasanuddin University Hospital

2021 ◽  
Author(s):  
Yusriadi Yusriadi
Keyword(s):  
Organizational Culture ◽  
Control System ◽  
Organizational Performance ◽  
Performance Management ◽  
Corporate Culture ◽  
University Hospital ◽  
Organizational Success ◽  
Statistical Research ◽  
Considerable Impact ◽  
The Impact

This study aims to evaluate and examine the impact of leadership, organizational culture, and administrative performance management systems at Hasanuddin University Hospital Makassar. This research was conducted at Hasanuddin University Hospital Makassar from June to July 2020. The study method used is survey research using cross-section data, where information is obtained from respondents using a questionnaire whose population data is focused on the fact that all members of the population are sampled, namely 87 employees. The path analysis is used for statistical research. The findings indicate that leadership has a significant favourable influence on Hasanuddin University Hospital's organizational success in Makassar. The administration has a positive and considerable impact on the control system at Hasanuddin University Hospital in Makassar. Corporate culture has a positive but negligible effect on organizational success, and organizational culture has a positive and significant influence on the control system at Hasanuddin University Hospital in Makassar. The control system has a positive and substantial effect on the Hasanuddin University Hospital's organizational efficiency in Makassar. Leadership has a positive but no considerable impact on organizational success through the control system at Hasanuddin University Hospital in Makassar. Corporate culture has a positive but negligible influence on organizational success through the control system at Hasanuddin University Hospital in Makassar.

scholarly journals The effect of commitment, leadership and compensation on job satisfaction and performance of government apparatus in West Sulawesi Province

2019 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Atika Atika ◽  
Basri Modding ◽  
Baharuddin Sammaila ◽  
Hamzah Hafied
Keyword(s):  
Job Satisfaction ◽  
Organizational Performance ◽  
Structural Equation Model ◽  
Structural Equation ◽  
Fundamental Problem ◽  
Equation Model ◽  
Individual Characteristics ◽  
Study Results ◽  
And Performance ◽  
The Impact

<p>The apparatus performance is a fundamental problem affecting the organizational performance of West Sulawesi Province Government. Many factors affect it, both individual characteristics and organizational, especially commitment, leadership, compensation and job satisfaction. This study analyzes the effect of organizational commitment, leadership and compensation on job satisfaction and the impact on apparatus performance. The study was conducted on 358 respondents of Government apparatus in West Sulawesi Province. The data was collected by five point Likert scale and analyzed by Structural Equation Model (SEM). The study results found that commitment and leadership affect on job satisfaction and apparatus performance. While compensation only affects job satisfaction and does not affect on performance apparatus.</p>

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