scholarly journals University Performance Satisfaction: A Student Experience in the Philippines

2020 ◽  
Vol 9 (2) ◽  
pp. 29-35
Author(s):  
Kingie G. Micabalo ◽  
Jesszon B. Cano ◽  
Ryan D. Montilla

Student satisfaction is a factor to consider for a University in estimating its productivity and adequacy. It impacts not just how much an understudy appreciates time at college yet also estimates scholastic execution. This examination assesses the degree of understudy satisfaction in a College. The investigation respondents were the 183 understudies from the University of Cebu Lapu and Mandaue utilizing descriptive technique on simple random inspecting. The examination uncovered that most understudies were happy with the nature of schooling, current scholarly encounters, and understudy administrations. It was presumed that although general understandings were fulfilled, an area for development is still evident. Besides, to guarantee the greatest satisfaction, the division instructors must not lose sight of reasonable incentives for nonstop quality schooling improvement endeavors. The college must give an opportunity to emphatically vie for candidates and take care of inquiries quicker than any time in recent memory through an enlistment framework, installment framework, and the accessibility of web-based media augmentation for understudy concerns.

2019 ◽  
Vol 18 (03) ◽  
pp. 1950029
Author(s):  
Megnounif Abdellatif ◽  
Kherbouche Asma

The research topic addressed in this study concern the application of knowledge management systems (KMSs) in higher education institutions. While, in the first part of this work, a theoretical model of KMS was proposed, in this second part an empirical study is conducted to test this model. The proposed model has three main elements: inputs (different types of knowledge), process (the four functions: acquire, capitalise, disseminate and use) and outputs (the three performance perspectives: customer satisfaction, operational excellence and direction of the product). On the basis of a functional analysis we propose hypotheses, which allow us to study the relations of cause and effect between knowledge management (KM) and the performance of the university. The model is tested by surveys to be carried out in some Algerian universities by the students. After, a complete analysis (descriptive, exploratory (EFA), confirmatory (CFA), correlation, regression and finally SEM) of the data obtained by the completed questionnaires, the results permit to provide empirical evidence for some of the proposed hypotheses and confirm that KM has a positive effect on performance. A high intensity of KM activities has a significant positive influence, directly or indirectly, on university performance. The results of this empirical study indicate that policies encouraging (1) interactions between different actors, and (2) student participation in decision-making for the development of new programs/courses would increase student satisfaction and ensure pedagogical, management and openness excellence that ultimately contribute to performance of the university. Furthermore, KM must be programmed as part of the holistic management process of the university, and the activities of KM should therefore be managed in the same way as other university processes.


2010 ◽  
pp. 247-266 ◽  
Author(s):  
Lisa Cluett ◽  
Judy Skene

This chapter aims to provide an overview of the nexus between student learning and student engagement outside the classroom, and to highlight the importance of non-teaching units in contributing to student satisfaction. It discusses the role of non-teaching units (such as libraries, guilds, student services departments, and other bodies) in creating online communities using Web 2.0 tools. The chapter uses the NODE project hosted by the University of Western Australia as a case study to demonstrate how some of these principles can be put into action. The significance of non-teaching units is confirmed, in addition to providing recommendations for fostering greater collaboration between staff and advice on setting up a Web 2.0-based online community in a university.


2017 ◽  
Vol 31 (2) ◽  
pp. 118-130 ◽  
Author(s):  
Leonid Grebennikov ◽  
Mahsood Shah

Purpose The purpose of this paper is to present approaches effectively used by a large multi-campus Australian university to improve the research student experience as a direct result of their feedback. These approaches include: identifying trends in the research student experience and areas needing improvement through the Research Student Satisfaction Survey conducted by the University in 2009, 2011 and 2013; prioritising and implementing improvement solutions; and monitoring the improvement actions to measure their efficiency based on student feedback, and to identify areas warranting further improvement attention. Design/methodology/approach Quantitative study was undertaken with research students. Findings The study outlines the need for universities to have a systematic approach in measuring and enhancing the experience of research students. Systematic approach enables the university to take timely action to enhance student experience. Research limitations/implications Undertaking analysis of the survey at faculty or school level. Increased accountability on Associate Deans (Research) to implement improvements at faculty level. Originality/value The paper is based on ten years of study in a large multi-campus university.


2020 ◽  
Author(s):  
Martin Biermann ◽  
Salim Kanoun ◽  
Trond Davidsen ◽  
Robert Gray

Abstract Aims Since 2017, medical students at the University of Bergen were taught PET/CT “hands-on” by viewing PET/CT cases in native format on diagnostic workstations in the hospital. Due to the COVID-19 pandemic, students were barred access. This prompted us to launch and evaluate a new freeware PET/CT viewing system hosted in the university network. Methods We asked our students to install the multiplatform Fiji viewer with Beth Israel PET/CT plugin (http://petctviewer.org) on their personal computers and connect to a central image database in the university network based on the public domain orthanc server (https://orthanc-server.com). At the end of course, we conducted an anonymous student survey. Results The new system was online within eight days, including regulatory approval. All 76 students (100 %) in the fifth year completed their course work, reading five anonymized PET/CT cases as planned. 41 (53 %) students answered the survey. Fiji was challenging to install with a mean score of 1.8 on a 5-point Likert scale (5 = easy, 1 = difficult). Fiji was more difficult to use (score 3.0) than the previously used diagnostic workstations in the hospital (score 4.1; p < 0.001, paired t-test). Despite the technical challenge, 47 % of students reported having learnt much (scores 4 and 5); only 11 % were negative (scores 1 and 2). 51 % found the PET/CT tasks engaging (scores 4 and 5) while 20 % and 5 % returned scores 2 and 1, respectively. Conclusion Despite the initial technical challenge, “hands-on” learning of PET/CT based on the freeware Fiji/orthanc PET/CT-viewer was associated with a high degree of student satisfaction. We plan to continue running the system to give students permanent access to PET/CT cases in native format regardless of time or location.


Computers ◽  
2021 ◽  
Vol 10 (5) ◽  
pp. 57
Author(s):  
Maliha Rashida ◽  
Kawsarul Islam ◽  
A. S. M. Kayes ◽  
Mohammad Hammoudeh ◽  
Mohammad Shamsul Arefin ◽  
...  

The website of a university is considered to be a virtual gateway to provide primary resources to its stakeholders. It can play an indispensable role in disseminating information about a university to a variety of audience at a time. Thus, the quality of an academic website requires special attention to fulfil the users’ need. This paper presents a multi-method approach of quality assessment of the academic websites, in the context of universities of Bangladesh. We developed an automated web-based tool that can evaluate any academic website based on three criteria, which are as follows: content of information, loading time and overall performance. Content of information contains many sub criteria, such as university vision and mission, faculty information, notice board and so on. This tool can also perform comparative analysis among several academic websites and generate a ranked list of these. To the best of our knowledge, this is the very first initiative to develop an automated tool for accessing academic website quality in context of Bangladesh. Beside this, we have conducted a questionnaire-based statistical evaluation among several universities to obtain the respective users’ feedback about their academic websites. Then, a ranked list is generated based on the survey result that is almost similar to the ranked list got from the University ranking systems. This validates the effectiveness of our developed tool in accessing academic website.


2019 ◽  
Vol 9 (3) ◽  
pp. 213
Author(s):  
Rezaul Chowdhury

Engineering education must embrace several challenges, such as increased numbers of work-based students, increased demand for online education, mismatches in employability skills and industry requirements, and lack of student engagement. The hydrology course at the University of Southern Queensland attracts more than 100 students every year, where more than 70% of students are off-campus and most of them are work-based. This study explored how an online hydrology course can embrace industry practice and engage students in order to achieve learning outcomes. Industrial careers in hydrology involve extensive use of hydroclimatological data and modeling applications. The course modules, learning objectives and outcomes, and assessment tools have been designed to align with industry practices. Active participation of students was observed in self-assessment quizzes and discussion forums. The course was rated very well in achieving learning outcomes and in overall student satisfaction. Students appreciated the well-structured real-world and professional practice in the course.


2014 ◽  
Vol 15 (1/2) ◽  
pp. 32-40 ◽  
Author(s):  
Ian Hall ◽  
Jessica Stephens ◽  
Sarah Kennedy

Purpose – The University of York Library, part of its Information Directorate, has successfully run an annual user survey using LibQUAL+ since 2008. The tool has proven invaluable in understanding user needs and measuring improvements. The ability to benchmark performance has been well received by university senior managers. Following this positive experience, the Directorate piloted the TechQual+ survey to assess its technology services. TechQual+ is a total market-survey tool developed on the same principles as LibQUAL+. York was the first university in the UK to do this. The purpose of this paper is to reflect upon the experience and its relevance to information services. Design/methodology/approach – A team was established to co-ordinate the distribution of the survey, which was e-mailed to all university members. The survey was conducted over a period of three weeks in December 2011 using their web-based tool. The team worked with the survey providers to make amendments in order to comply with UK Data Protection legislation. Findings – The TechQual+ tool provided a rich set of data on the IT needs of University of York students and staff, including a wealth of comments. As the first use of the tool in the UK, a number of outcomes arose from the pilot: methods for running the survey in order to meet UK data protection requirements; feedback on the tool itself, with some questions not understood from a UK context; a rich set of results data, with some similarities (and several differences) to those available through LibQUAL+. Originality/value – The paper presents the first application of the TechQual+ survey in UK and discusses the issues faced when implementing it in a UK context. The case study will be of interest to libraries or converged services interested in assessing their IT provision.


ReCALL ◽  
2000 ◽  
Vol 12 (1) ◽  
pp. 63-72 ◽  
Author(s):  
CARMEN CABOT

This paper presents the results of a study that demonstrates an effective use of the Web as a tool to increase motivation and thus promote reading and writing skills in Spanish as well as a deeper sense of the culture of the Spanish speaking world. In the study, thirty students of second year Spanish at the University of New South Wales were required to prepare an itinerary for a trip to a Spanish speaking country of their choice using the WWW as the only resource. In general our findings regarding improved language skills were consistent with the literature: an increase of vocabulary, more use of references, more student initiated interactions and greater interactivity in the classroom amongst students were observed. There was, however, one aspect, linguistic accuracy, in which improvement was not greatly noted. The data collected confirms that a task-oriented Web based course can increase the motivation of students, improve the scope of their reading, and enhance their perception of the target culture, all with a great effect on range of language explored, learned and re-processed, but a much lesser effect on the accuracy of written language produced.


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