Comparison Of Patient Satisfaction Between New Complete Denture Wearers And The Old Ones

Objective: To determine the mean satisfaction score for patients with complete dentures and to compare the mean satisfaction score of patients with complete dentures and without past denture experience. Study design and Setting; It was a cross-sectional study conducted at Watim Dental College, Rawalpindi, from March to August 2018. Methodology: A total of 98 patients were selected and were asked regarding previous history of denture usage and their experience with the new set of dentures; in terms of function, comfort, appearance and total satisfaction. As a protocol all patients presenting to outpatient department and those patients who fulfilled the criteria were referred to Prosthodontic department for provision of complete dentures by specialist prosthodontist. Data was analysed using SPSS version 20. Descriptive statistics were calculated for both qualitative and quantitative variables. For qualitative variables like gender frequency and percentages was calculated. For Quantitative variables like age, score of function, comfort, appearance and total satisfaction mean and standard deviation were calculated. Mean± SD was calculated for satisfaction score among patients with and without past experience of denture usage. Independent sample t-test was used to compare quantitative variables. P values of less than 0.05 was considered significant. Results: Mean score of function, comfort, appearance and total satisfaction was greater among the patients with past denture experience as compared to new denture wearers with no past experience of denture wearing. Conclusion: Past denture experience has significant effect on patient satisfaction with their new complete dentures

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Patient satisfaction with medication therapy adherence clinic services in a district hospital: a cross-sectional study

Pharmacy Practice ◽

10.18549/pharmpract.2021.2.2353 ◽

2021 ◽

Vol 19 (2) ◽

pp. 2353

Author(s):

Yi C. Sim ◽

Intan S. Mohd-Rosli ◽

Boon T. Lau ◽

Siew Y. Ng

Keyword(s):

Patient Satisfaction ◽

Care Service ◽

Interpersonal Relationship ◽

Cross Sectional Study ◽

Education Level ◽

Cross Sectional ◽

Medication Therapy ◽

Gender And Education ◽

The Mean

Background: Patient satisfaction is one of the essential indicators for assessing the quality of healthcare services being delivered, including pharmacy ambulatory care service, as it determines the practicability and sustainability of the service provided. As such, pharmaceutical care services provided during medication therapy adherence clinic (MTAC) sessions need to be assessed to maximise its effectiveness and benefits to the patients. Objective: This study aimed to assess the association between patient satisfaction and socio-demographic characteristics, as well as the predictors for patient satisfaction. Methods: This was a cross-sectional study conducted at the medical outpatient department in Hospital Port Dickson from January until October 2019. Convenience sampling method was used to recruit potential study participants. Patient satisfaction was measured using Validated Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ2.0), consisted of quality of care and interpersonal relationship between pharmacist and patient domains. Descriptive data were presented as mean and standard deviation or numbers and percentages, while Independent Sample t-test, ANOVA and post-hoc analysis, and multiple linear regression were used for inferential data analysis. Results: There were 37 (25%) diabetes MTAC, 36 (24.3%) respiratory MTAC, and 75 (50.7%) warfarin MTAC patients recruited. On average, the mean overall satisfaction score was 3.30(SD=0.43). The mean satisfaction score in the interpersonal relationship domain [3.35(SD=0.44)] was higher than the quality of care domain [3.26(SD=0.45)]. There was a significant association between gender, education level, and patient satisfaction towards pharmaceutical care service (p<0.05). Gender and education level statistically predicted respondents' satisfaction with MTAC services (p<0.001). Conclusions: The overall patient satisfaction towards MTAC services in this setting was high. Gender and education level were significant predictors for patient satisfaction. These findings could potentially contribute to the planning of MTAC services in the future.

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Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care

Journal of the International Association of Providers of AIDS Care (JIAPAC) ◽

10.1177/23259582211054935 ◽

2021 ◽

Vol 20 ◽

pp. 232595822110549

Author(s):

Juddy Wachira ◽

Ann Mwangi ◽

Diana Chemutai ◽

Monica Nyambura ◽

Becky Genberg ◽

...

Keyword(s):

Patient Satisfaction ◽

Cross Sectional Study ◽

Patient Communication ◽

Hiv Care ◽

Hiv Patients ◽

Cross Sectional ◽

Hiv Rna ◽

Care Services ◽

Unit Increase ◽

The Mean

Provider-patient communication (PPC) skills are key in promoting patient satisfaction. Our study examined the relationship between clinician PPC skills and patient satisfaction with care among virally unsuppressed adult HIV patients in Busia County, Kenya. This cross-sectional study was conducted among 360 HIV patients on first line antiretroviral regimen and having a recent viral load ≥400 copies HIV RNA/ml. We conducted logistic regression analysis. The mean age of participants was 48.2 years [standard deviation (SD): 12.05]. Overall, the mean score on clinician PPC skills was 33.3 (SD: 9.0). A high proportion (85%) of participants reported satisfaction with the HIV care services. After adjusting for covariates, the odds of being satisfied with care increased by 19% (adjusted odds ratio: 1.19, 95% CI: 1.11-1.30) for every one unit increase in the clinician PPC skills score. Promoting good PPC skills may be key to improving patient satisfaction with HIV care.

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Waiting time analysis in a paediatric outpatient clinic in South East Nigeria

Medical Science and Discovery ◽

10.36472/msd.v8i2.459 ◽

2021 ◽

Vol 8 (2) ◽

pp. 50-59

Author(s):

Onyinye Anyanwu ◽

Thecla Ezeonu ◽

Lauretta Orji ◽

Obumneme Ezeanosike ◽

Charles Ikegwuonu ◽

...

Keyword(s):

Patient Satisfaction ◽

Waiting Time ◽

Cross Sectional Study ◽

University Teaching ◽

Care Practice ◽

Cross Sectional ◽

Time Flow ◽

Paediatric Outpatient ◽

The Mean ◽

Mean Time

Objective: Waiting time is a resource investment by the patient for the desired goal of being attended to by the physician. It is the time taken or spent in waiting to be attended to by a physician in a health facility. It is important because waiting time is an essential determinant of patient satisfaction in health care practice, and its study would expose the bottleneck areas in patient’s time-flow so that the facility can improve services with that regard. Materials and Methods: A cross-sectional study of time spent by paediatric patients in the outpatient department of Alex Ekwueme Federal University Teaching Hospital Abakaliki by secretly following the patients from arrival at CHOP till after consultation. Means were calculated of time spent in various areas. Results: Of the 384 patients observed, the mean (SD) total time spent in the hospital was 142.58 (23.17) minutes while waiting time and consultation time were 113.15(18.01) and 24.43 (10.38) minutes respectively. The mean time spent at the nurse’s bay was 23.79 (6.47) minutes, while that spent at the queue was 22.94 (8.98) minutes. The time spent at the records unit was the highest, with a mean time of 47.2 (17.42) minutes. Conclusion: The long waiting time obtained from the current study is mostly attributable to delays from the records/registration unit, therefore conceited efforts aimed at improvement of service delivery in this unit will reduce patient waiting time and invariably patient satisfaction.

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Effect of Implants on Maximum Bite Force in Edentulous Patients

Journal of Oral Implantology ◽

10.1563/1548-1336-35.4.196 ◽

2009 ◽

Vol 35 (4) ◽

pp. 196-200 ◽

Cited By ~ 35

Author(s):

Mansour Rismanchian ◽

Farshad Bajoghli ◽

Zahra Mostajeran ◽

Akbar Fazel ◽

Psadr Eshkevari

Keyword(s):

Patient Satisfaction ◽

Pearson Correlation ◽

Bite Force ◽

Complete Dentures ◽

Cross Sectional ◽

Old Patients ◽

Measuring Device ◽

Mean Values ◽

Patients Satisfaction ◽

The Mean

Abstract One of the main goals of prosthetic dentistry is to reconstruct the masticatory system. Replacing missing teeth by complete or partial denture is associated with decreased bite force and patient satisfaction. The aim of the present study was to measure the maximum bite force (MBF) and to evaluate patients' satisfaction from their conventional complete dentures and their mandibular implant-supported overdentures opposed by complete denture. In this cross sectional analytical descriptive study, seventy-five 45- to 65-year-old patients were divided into 3 groups wearing: (1) conventional complete dentures for up to 6 months; (2) conventional complete dentures for 10 years or more; and (3) complete maxillary dentures opposing mandibular implant-supported overdentures. Bite force was measured by means of electronic bite force measuring device with strain gauges. Three measurements were made on each side on the first molar region and the mean values were recorded. Patient satisfaction was also recorded using questionnaires. Results were analyzed by analysis of variance (ANOVA), t test, chi-square, and Pearson correlation test. The mean MBF for the first, the second, and the third group was, respectively, 5.65 ± 1.46 kgf, 7.01 ± 2.1 kgf, and 12.22 ± 27 kgf. The difference between MBF in patients with overdentures and in patients with conventional complete dentures was statistically significant (P = .001). Patient satisfaction with mandibular implant-supported overdentures was recorded as “great.” Results indicated MBF in the patients with mandibular implant-supported overdentures was significantly higher than that of patients with conventional complete dentures. This difference may indicate the important role of dental implants in the improvement of bite force and chewing efficiency and therefore patients' satisfaction.

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Patient Satisfaction with Community Pharmacies Services: A Cross-Sectional Survey from Punjab; Pakistan

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph15122914 ◽

2018 ◽

Vol 15 (12) ◽

pp. 2914 ◽

Cited By ~ 5

Author(s):

Muhammad Aziz ◽

Wenjing Ji ◽

Imran Masood ◽

Muhammad Farooq ◽

Muhammad Malik ◽

...

Keyword(s):

Patient Satisfaction ◽

Community Pharmacy ◽

Cross Sectional Study ◽

Community Pharmacy Services ◽

Community Pharmacies ◽

Pharmacy Services ◽

Cross Sectional Survey ◽

Cross Sectional ◽

Significant Difference ◽

The Mean

Purpose: Patient satisfaction can identify specific areas of improvement in community pharmacy services. Currently in Pakistan, no evidence exists in this regard. This study was conducted to determine the needs of patients and the current standards of pharmacies. Methods: A cross-sectional study was conducted between October 2016 and June 2017. A pilot tested questionnaire was used to collected the data from 1088 patients of 544 community pharmacies. Likert scale and one way ANOVA was used to analyze the data. Results: The response rate of community pharmacies was 80% and that of purchasers was 68.1%. The mean age of participants was 35.2 years. The mean overall satisfaction score of participants was 2.78/5.00. Many patients were dissatisfied (1.65/5.00) with parking facilities provided by pharmacies. Pharmacy service time fulfilled the requirements of most patients (4.16/5.00). The counseling person’s good attitude (3.99/5.00) was credited by purchasers. Level of patient satisfaction with the availability of medicines (3.19/5.00), safe storage of medicines in pharmacy stores (3.66/5.00), and quality of medicines (3.41/5.00) were almost moderate. Many patients were very satisfied (4.35/5.00) with readable instructions for their medications. Approximately half of the patients were dissatisfied with the waiting time. Many patients were also dissatisfied (2.28/5.00) with the knowledge of the counseling person. Patients perceived that staff interest in patient recovery (2.24/5.00) was low. No significant difference in level of satisfaction with regard to participant’s characteristics was found. Conclusions: The current study demonstrated a low level of patient satisfaction with regard to community pharmacy services in Pakistan. These services need improvement.

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Patient Satisfaction With Medical Services Provided at Unani Medicine Hospital, Bengaluru: A Cross-Sectional Study

Journal of Patient Experience ◽

10.1177/2374373520969001 ◽

2020 ◽

Vol 7 (6) ◽

pp. 1432-1437

Author(s):

Ejaz Ahmad ◽

Malik Itrat

Keyword(s):

Patient Satisfaction ◽

Medical Care ◽

Treatment Effectiveness ◽

Cross Sectional Study ◽

Satisfaction Score ◽

Sectional Study ◽

Cross Sectional ◽

Unani Medicine ◽

Quality Of Medical Care

In medical care, patient satisfaction is a key indicator of the quality of care. Many studies have agreed on the fact that measuring patient satisfaction is a useful tool for determining the effectiveness of health care delivery and the quality of medical care provided. Hence, present study was aimed to determine the level of patient’s satisfaction with the quality of medical care services rendered in a teaching hospital of Unani medicine. A hospital-based cross-sectional study was conducted at the National Institute of Unani Medicine Hospital, Bengaluru, from April 2019 to October 2019 on 500 patients sampled from various service delivery points of the health facility. Data were gathered through exit interviews of patients after obtaining their written informed consent. A predesigned and pretested questionnaire on patient satisfaction patient satisfaction questionnaire (PSQ-18) was used as a study tool. The overall mean patient satisfaction score was 4.82 ± 0.23. Mean satisfaction was highest in the interpersonal manner (4.94) and communication (4.94), followed by time spent with the doctor (4.91), technical quality (4.87), financial aspect (4.87), accessibility and convenience (4.65), and least in general satisfaction (4.54). No sociodemographic variables were found to correlate significantly with satisfaction score ( P > .05). In clinical variables, treatment effectiveness was found to be significantly associated with the satisfaction score ( P = .002). The study found that overall patients were highly satisfied with the medical services provided by the health facility. Furthermore, the study finds that treatment effectiveness has a more significant effect on patients’ satisfaction compared with other factors.

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Patient Satisfaction in Out-patient Services at a Tertiary Care Center: A Descriptive Cross-sectional Study

Journal of Nepal Medical Association ◽

10.31729/jnma.4917 ◽

2020 ◽

Vol 58 (225) ◽

Author(s):

Lisasha Poudel ◽

Swechhya Baskota ◽

Prajita Mali ◽

Priza Pradhananga ◽

Nabina Malla ◽

...

Keyword(s):

Patient Satisfaction ◽

Care Center ◽

Tertiary Care ◽

Healthcare Services ◽

Cross Sectional Study ◽

Tertiary Care Center ◽

Sectional Study ◽

Cross Sectional ◽

Patient’S Satisfaction ◽

The Mean

Introduction: Patient satisfaction is an important and commonly used valid indicator for themeasurement of service quality. Patient responses to healthcare services are one of the bestways to obtain information about patient views regarding the quality of healthcare. The mainaim of the study was to find out the patient’s satisfaction level in the tertiary care center. Methods: A descriptive cross-sectional study was conducted among 94 outpatients at a tertiary carecenter. Data were collected after obtaining ethical clearance from the institutional review committee.Patients were selected conveniently who visited any four of the major department. We collecteddemographic data and the patient satisfaction towards outpatient clinic experience was studied. Weused the Patient Satisfaction Questionnaire–18 to assess patient satisfaction. Data were entered andanalyzed in Statistical Package for the Social Sciences version 23. The mean score and the standarddeviation were calculated. Results: Overall satisfaction was 74.78% with a mean value of 3.7394±0.40128. The highest satisfactionscore was found in regards to the interpersonal manner of health personnel (4.2872±0.61561) followedby communication (3.9628±0.40982) and the lowest was seen in accessibility and convenience(3.2394±0.81478). Conclusions: The mean score and percentage of patient satisfaction were high in the hospital.However, the accessibility and availability of medical personnel were only a matter of concern.

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Nursing Activities Score: nursing work load in a burns Intensive Care Unit

Revista Latino-Americana de Enfermagem ◽

10.1590/0104-1169.3193.2419 ◽

2014 ◽

Vol 22 (2) ◽

pp. 325-331 ◽

Cited By ~ 15

Author(s):

Marcia Bernadete Camuci ◽

Júlia Trevisan Martins ◽

Alexandrina Aparecida Maciel Cardeli ◽

Maria Lúcia do Carmo Cruz Robazzi

Keyword(s):

Intensive Care Unit ◽

Intensive Care ◽

Work Load ◽

Cross Sectional Study ◽

Direct Care ◽

Cross Sectional ◽

Qualitative Variables ◽

The Mean ◽

High Work Load ◽

High Work

OBJECTIVE: to evaluate the nursing work load in a Burns Intensive Care Unit according to the Nursing Activities Score.METHOD: an exploratory, descriptive cross-sectional study with a quantitative approach. The Nursing Activities Score was used for data collection between October 2011 and May 2012, totalling 1,221 measurements, obtained from 50 patients' hospital records. Data for qualitative variables was described in tables; for the quantitative variables, calculations using statistical measurements were used.RESULTS: the mean score for the Nursing Activities Score was 70.4% and the median was 70.3%, corresponding to the percentage of the time spent on direct care to the patient in 24 hours.CONCLUSION: the Nursing Activities Score provided information which involves the process of caring for patients hospitalized in a Burns Intensive Care Unit, and indicated that there is a high work load for the nursing team of the sector studied.

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Brief Overview and Experience of Visual Evoked Potential of First 67 cases at Referral Neuroscience Hospital in Bangladesh

Journal of National Institute of Neurosciences Bangladesh ◽

10.3329/jninb.v6i2.50744 ◽

2020 ◽

Vol 6 (2) ◽

pp. 74-77

Author(s):

Mohammad Enayet Hussain ◽

Bithi Debnath ◽

AFM Al Masum Khan ◽

Md Ferdous Mian ◽

Md Nahidul Islam ◽

...

Keyword(s):

Multiple Sclerosis ◽

Optic Neuritis ◽

Clinical Diagnosis ◽

Optic Neuropathy ◽

Cross Sectional Study ◽

P Value ◽

Pattern Reversal ◽

Cross Sectional ◽

The Mean ◽

Visual Evoked

Background: The visual evoked potentials (VEP) is a valuable tool to document occult lesions of the central visual channels especially within the optic nerve. Objectives: The purpose of the present study was to observe the findings of first few cases of VEP done in the neurophysiology department of the National Institute of Neurosciences (NINS), Dhaka, Bangladesh. Methodology: This cross-sectional study was conducted in the Department of Neurophysiology at the National Institute of Neurosciences and Hospital, Dhaka, Bangladesh from September 2017 to March 2020. All patients referred to the Neurophysiology Department of NINS for VEP were included. Pattern reversal VEPs were done using standard protocol set by International Federation of Clinical Neurophysiology (IFCN). Results: The mean age of the study population was 30.70 (±12.11) years (6-68 years) with 31 (46.3%) male and 36 (53.7%) female patients. The mean duration of illness was 8.71 (±1.78) months (3 days- 120 months). Most common presenting symptom was blurring of vision (37.3%) and dimness of vision (32.8%). Patterned VEP revealed mixed type (both demyelinating and axonal) of abnormality in most cases [29(43.35)]. The most common clinical diagnosis was multiple sclerosis (29.85%) and optic neuropathy (26.87%). In the clinically suspected cases of multiple sclerosis, optic neuropathy and optic neuritis most of the cases of VEP were abnormal and the p value is 0.04 in optic neuropathy and optic neuritis. Conclusion: The commonest presentation of the patients in this series were blurring of vision and dimness of vision. The most common clinical diagnosis for which VEP was asked for, was optic neuritis and multiple sclerosis. Most abnormalities were of mixed pattern (demyelinating and axonal). Journal of National Institute of Neurosciences Bangladesh, 2020;6(2): 74-77

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Sonographic Assessment of Amniotic Fluid Volume using Single Deepest Pocket (SDP) among Igbo Women with Uncomplicated Singleton Pregnancies.

10.33798/ajmas2019/00265. ◽

2019 ◽

Vol 2 (1) ◽

pp. 1-18

Author(s):

Chijioke Okeudo ◽

B.U. Ezem

Keyword(s):

Amniotic Fluid ◽

Gestational Age ◽

Cross Sectional Study ◽

Fluid Volume ◽

Singleton Pregnancy ◽

Cross Sectional ◽

South Eastern ◽

Amniotic Fluid Volume ◽

The Mean ◽

Singleton Pregnancies

Background: The amniotic fluid is fundamental for proper fetal development and growth. Ultrasound visualization of the amniotic fluid permits both subjective and objective estimates of the amniotic fluid. Objective: The objective of this study was to determine the reference values of normal single deepest pocket (SDP) – upper and lower limits, mean SDP and variation of the SDP with gestational age among Igbo women of South-Eastern Nigeria extraction carrying uncomplicated singleton pregnancy. Methodology: This was a prospective cross sectional study involving 400 women carrying uncomplicated singleton pregnancies and who were sure of the date of the first day of their last menstrual period. The single deepest pocket / maximum vertical pool were determined once at presentation at the hospital.. The study was conducted from January 1st to December 31st 2015. The second author carried out all the scanning. The SDP was obtained. Results: The womens’ mean and median ages were the same at 28 years. The gestational age range of the pregnancies was 14-41 weeks. The mean SDP was 5.8cm, while the 5th and 95th percentiles were 3.3cm and 8.5cm respectively. There was no difference in the mean SDP in both term and preterm. There was irregular but continuous rise of mean SDP to a peak of 6.8cm at gestational age of 39 weeks. In conclusion, the participants had a mean SDP of 5.8cm. There was also a positive correlation between SDP and Gestational age. We therefore recommend a longitudinal study to assess perinatal outcome and abnormal amniotic fluid volume among Igbo women of South-Eastern Nigeria. Key words: Single Deepest Pocket, Uncomplicated Singleton Pregnancy, Igbo Women.

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