scholarly journals Assessing Stakeholders’ Satisfaction of a Catholic University Graduate School in the Philippines

2021 ◽  
Vol 4 (3) ◽  
pp. 85-95
Author(s):  
Maria Cecilia J. Genovate ◽  
Dennis V. Madrigal

Students around the world pursue graduate education for their professional development, career promotions, and lifelong learning.  Seen as an investment, universities faced challenges with rising expectations and industry competitiveness on factors influencing satisfaction to improve graduate school service quality.  The paper aims to assess and compare the level of stakeholders' satisfaction of a Catholic University Graduate School in the Philippines using the 7Ps of a marketing framework, including the product, price, place, promotion, people, process, and physical evidence.  The study applied the quantitative research design using a descriptive and comparative approach.  The respondents were the 270 graduate school students, faculty members, and alumni determined using the simple random sampling method. A researcher-made questionnaire was used to gather data.  Percentage, mean, and standard deviation were used for the descriptive analysis. Meanwhile, the Mann-Whitney U-test was used to determine the significant differences in the level of satisfaction when the stakeholders are grouped according to their designation, academic programs, average monthly income, and employer. The findings showed that the overall level of satisfaction of the stakeholders of a graduate school in terms of the 7Ps of the marketing mix is high, with the product as the highest rating and price as the lowest. A significant difference was found in the level of satisfaction of the stakeholders when they are grouped according to the designation, academic program, family's average monthly income, and employment. The findings showed that the graduate school in the Catholic university offered good quality graduate education, has qualified and competent professors, has an accessible location, and has effective policies and procedures that exceed the expectations of the stakeholders.

2021 ◽  
Vol 5 (3) ◽  
pp. 616-626
Author(s):  
Nazire MİKAİL ◽  
Muhammed Zeki KAPLAN

In this study, before and during COVID-19 pandemic food consuming habits of people living is seven regions of Turkey were examined and it was investigated how this findings change depending on such demographic characteristics as people’s gender, age, education level, marital status and average monthly income. Surveys were conducted on 800 people across Turkey via the internet, and the results were tested with non-parametric test methods in terms of whether there was any significance difference between dependent and independent groups. At the same time, the factors that will affect the consumers' consumption of these products in the future were analyzed by the method of regression trees. A significant difference was found between the consumption frequencies of meat-type foods before and during COVID-19 among consumers. It was found that daily consumption of yoghurt increased too much during the COVID-19 pandemic. According to the results of regression tree analisys average monthly income was found is the most affecting factor the consumers' preference of these products in the future. In the study, it was determined that at the zoonotic infection knowledge levels, most of the participants did not give up their food habits at the time of the COVID-19 pandemic. In addition, it was determined that they did not give up their consumption of animal-based food.  Finally, it is recommended people to be conscious consumers and that necessary studies should be carried out to reduce their anxiety in any pandemic.      


Author(s):  
Tuncay Ateşşahin ◽  
Mehmet Cilbiz

This study was carried out to determine some socio-demographic characteristics of freshwater amateur anglers who are social media users in interactive area. Fishers were surveyed using an online questionnaire. The survey comprised 24 questions. The first set of questions collected demographic data and was compatible with other major recreational fisher surveys. The survey was conducted with 2045 people. The online questionnaire applied in this study has participated in 71 different provinces of Turkey. A very important proportion of amateur fishers participating in the survey was male (99.9%). When the occupational distributions of fishers are examined, unemployment was the most common with 41.7% and followed by self-employed (26.3%), civil servant (16.2%), retired (8.1%) and student (6.2%) respectively. Although the angling fish is generally regarded as a retired occupation, their rate was very low due to the application of the questionnaire interactively. This finding is supported by the fact that 76.7% of the respondents are between 25-46 ages. The majority of angling fishers are single (76.7%) and the average monthly income of them is 2845 TL. The average monthly income of 51.2% of participants was found between 1500 and 3000 TL. 40.6% of amateur anglers are high school graduates and 41.5% of them had university (pre-undergraduate, undergraduate and graduate) education. It can be said that the education level of amateur anglers participating in this study is higher than Turkey's commercial fisheries in many lakes and dam lakes.


Author(s):  
Jessie Anne T. Demetillo Et. al.

The study generally assessed the management skills, work values, and job performance of the fast-food restaurant managers in the Philippines as a basis for developing managerial capability enhancement program. Specifically, it aims to determine the profile; the level of the management skills, work values, and job performance as assessed by the managers and of their staff; and the relationship that exists among the variables: profile and management skills, profile and work values, profile and job performance, management skills and job performance, and work values and job performance. The results revealed that most managers ages 25 and below and with bachelor's degree; they mostly served as a manager for only five years and below; had attended five and below the number of trainings relative to their position; and have an average monthly income of P15,000 and below. Managers are excellent in management skills, work values, and job performance as assessed by themselves and their staff. Results also showed that the average monthly income was found to have a significant relationship with management skills, work values, and job performance. Further, management skills and work values are highly significant to the fast-food restaurant managers' job performance.


Author(s):  
Leonila C. Crisostomo

This study was conducted to ascertain the views and opinions of the faculty and personnel as recipients of the Rizal Technological University (RTU) Graduate School Executive Master’s program as to its reasons for availment, importance of the core and major subjects of the curriculum, lecturers’ professional skills, duration/time allotment, level of satisfaction, significant difference of the two programs, problem encountered and gathered possible solutions to the problems; determine whether the Executive Master’s Program was able to realize its goals and objectives and find out the overall impression of the recipients about the Executive Master’s Program. A total of fifty (50) RTU faculty and personnel graduated from this Executive Master’s program, twenty six (26) Master of Arts in Education (MAEd) and twenty four (24) Master of Arts in Engineering (MAE).


2017 ◽  
Vol 7 (1) ◽  
pp. 60 ◽  
Author(s):  
Nitza Davidovitch ◽  
Roman Yavich

In recent years the research literature has explored technological developments in varied areas that measure change. The current study focuses on the smart board, and its purpose is to examine its effect on the school system. The study was conducted via a questionnaire completed by 130 respondents (boys and girls) in the fifth and sixth grades of two elementary schools in Jerusalem—Efrata and Tali Gilo. Smart boards were introduced in these two schools in recent years.We hypothesized that smart boards improve teaching, based on the teaching measures developed by Nira Hativa of Tel Aviv University: order and organization, level of clarity, interest, and general level of satisfaction. The study’s significant finding is that the greatest improvement since the introduction of smart boards is in the variable of clarity, and a significant difference was found in the favor of sixth grade students. Additionally, a significant difference was found in the variable of interest, in favor of the girls. All four variables appear to be interrelated, and each contributes to the student’s success and to improving the student’s learning process.The research findings illuminate the contribution of technology to teaching, through a case study of smart boards, in the dimension of clarity, found by the study to be a significant criterion of good teaching. Examination of the various technological tools in light of their contribution to the research-proven dimensions of outstanding teaching might enhance the pedagogical contribution of technological developments to teaching.


2021 ◽  
Vol 61 (1) ◽  
Author(s):  
Isadora Carvalho Medeiros Francescantonio ◽  
Leandro Augusto Rodrigues dos Santos ◽  
Paulo Luiz Carvalho Francescantonio ◽  
Luiz Eduardo Coelho Andrade ◽  
Wilson de Melo Cruvinel

Abstract Objective To evaluate the perception of rheumatologists regarding the recommendations of the Brazilian Consensus for detection of Autoantibodies (BCA) on HEp-2 Cells by Indirect Immunofluorescence assay (IFA) and how BCA recommendations help in clinical practice. Methodology A structured questionnaire regarding the BCA recommendations for detection and interpretations of autoantibodies in HEp-2 cells was applied to randomly selected rheumatologists. The results were tabulated using the Microsoft® Excel program, expressed as a simple percentage and the dichotomous data were analyzed using the Chi-square test and the Epi Info® program. Results Four hundred fuorteen rheumatologists participated in the study: 70% of them considered their knowledge of the HEp-2 IFA test satisfactory or excellent, and 43% said they knew the BCA recommendations in general, without distinguishing the edition of the BCA to which they refer. The Revista Brasileira de Rheumatologia/Advances in Rheumatology was the means of dissemination most consulted by specialists (50%). According to the rheumatologists’ opinion, the most relevant pattern was the homogeneous nuclear (78%) and 65% stated they were satisfied with the BCA recommendations at a level of satisfaction greater than or equal to 80%. There was no significant difference in the perception of rheumatologists from the several Brazilian geographic regions. Conclusion Brazilian rheumatologists are aware of the BCA guidelines and most are satisfied with the content published, considering that the BCA recommendations assist positively in the clinical practice. Most rheumatologists recognize the patterns associated with rheumatic autoimmune diseases and have used BCA recommendations to interpret the results of the HEp-2 IFA test.


2021 ◽  
Vol 26 (1) ◽  
Author(s):  
Lawrence Sena Tuglo ◽  
Percival Delali Agordoh ◽  
David Tekpor ◽  
Zhongqin Pan ◽  
Gabriel Agbanyo ◽  
...  

Abstract Background Food safety and hygiene are currently a global health apprehension especially in unindustrialized countries as a result of increasing food-borne diseases (FBDs) and accompanying deaths. This study aimed at assessing knowledge, attitude, and hygiene practices (KAP) of food safety among street-cooked food handlers (SCFHs) in North Dayi District, Ghana. Methods This was a descriptive cross-sectional study conducted on 407 SCFHs in North Dayi District, Ghana. The World Health Organization’s Five Keys to Safer Food for food handlers and a pretested structured questionnaire were adapted for data collection among stationary SCFHs along principal streets. Significant parameters such as educational status, average monthly income, registered SCFHs, and food safety training course were used in bivariate and multivariate logistic regression models to calculate the power of the relationships observed. Results The majority 84.3% of SCFHs were female and 56.0% had not attended a food safety training course. This study showed that 67.3%, 58.2%, and 62.9% of SCFHs had good levels of KAP of food safety, respectively. About 87.2% showed a good attitude of separating uncooked and prepared meal before storage. Good knowledge of food safety was 2 times higher among registered SCFHs compared to unregistered [cOR=1.64, p=0.032]. SCFHs with secondary education were 4 times good at hygiene practices of food safety likened to no education [aOR=4.06, p=0.003]. Above GHc1500 average monthly income earners were 5 times good at hygiene practices of food safety compared to below GHc500 [aOR=4.89, p=0.006]. Registered SCFHs were 8 times good at hygiene practice of food safety compared to unregistered [aOR=7.50, p<0.001]. The odd for good hygiene practice of food safety was 6 times found among SCFHs who had training on food safety courses likened to those who had not [aOR=5.97, p<0.001]. Conclusions Over half of the SCFHs had good levels of KAP of food safety. Registering as SCFH was significantly associated with good knowledge and hygiene practices of food safety. Therefore, our results may present an imperative foundation for design to increase food safety and hygiene practice in the district, region, and beyond.


2021 ◽  
Vol 8 ◽  
pp. 238212052199636
Author(s):  
Jeffrey Chidester ◽  
Rebecca Vigen ◽  
Sandeep R Das

Background: Out-of-pocket costs are a serious barrier to care and drive suboptimal medical therapy. Understanding of these costs can lead to care oriented around the limits they generate. Despite this, there is minimal attention paid to these costs in post-graduate education. Objective: To define a potential knowledge gap regarding costs experienced by patients by surveying Internal Medicine residents at our large academic institution. Methods: We surveyed Internal Medicine residents in spring 2019 about knowledge and practices surrounding patient out-of-pocket costs. Participants answered questions considering their most recent inpatient panel and their clinic patient panel. Familiarity was ranked on a 5-point Likert scale, and for the purposes of presentation, was divided into “Poor” and “Moderate or Better.” Non-parametric analysis was used to test differences between outpatients and inpatients and by year of training. Results: Of 159 residents, 109 (67%) responded. Familiarity with patient insurance status was moderate or better in 85%. Reported understanding of costs associated with medications, testing, and clinic visits was less common. Respondents had higher familiarity with out-of-pocket costs for clinic patients compared with inpatients. Knowledge of cost of care was not an often-considered factor in decision making. There was no significant difference in response by year of training. Conclusion: Patient out-of-pocket costs are an important dimension of patient care which Internal Medicine Trainees at our institution do not confidently understand or utilize. Improvements in education around this topic may enable more patient-centered care.


Temida ◽  
2014 ◽  
Vol 17 (1) ◽  
pp. 113-130
Author(s):  
Milan Klisaric ◽  
Aurelija Djan

The task of this study was to investigate the level of satisfaction of various categories of crime victims with various aspects of police work and behavior. The aim of this research was to examine whether the police treat all victims of crime equally responsibly, or whether there is a significant difference in the satisfaction of various categories of crime victims with various aspects of police work and behavior. On an occasional sample of 150 examinees, we analyzed the level of satisfaction of crime victims in relation to the expectations of the police regarding the reported criminal offenses and then the level of satisfaction towards different aspects of work and conduct of the police, such as reporting crime to the police, environmental conditions of interview and human compassion/empathy of police officers. The results indicate a significant difference in the satisfaction of specified aspects of police work among different categories of victims. Most dissatisfaction was expressed by members of the LGBT community and convicted persons when they appear in the role of victims. The research makes recommendations for improving the quality of the work and behavior of the police towards victims of crime.


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