scholarly journals Balanced Scorecard Framework for Evaluating the Entrepreneurial Potential of the University. Analyzing the Case of a Romanian University

2020 ◽  
Vol 10 (2) ◽  
pp. 355
Author(s):  
Diana-Manuela Lina
Keyword(s):  
Technology Transfer ◽  
Qualitative Analysis ◽  
Balanced Scorecard ◽  
The Other ◽  
Management Tool ◽  
Primary Data ◽  
Entrepreneurial Universities ◽  
Non Profit ◽  
Private Organizations ◽  
The University

Studies addressing the use of Balanced Scorecard for measuring the management performance generally focus on private organizations and less on non-profit organizations, particularly on universities. On the other hand, there is a great research interest in defining the entrepreneurial university dimensions. In this context, the objective of this study is to explore the evaluation of the entrepreneurial potential of the university using Balanced Scorecard, based on the understanding and development of the concept of entrepreneurial university.Adopting the method of qualitative analysis and using primary data obtained from the university’s official strategic planning documents, the study analyzes the entrepreneurial potential of the university using BSC as an evaluation tool.The analysis is made at the „Alexandru Ioan Cuza” University of Iași level. This university located in Romania, together with other Romanian universities are taking the first steps towards becoming entrepreneurial by: introducing entrepreneurship courses, setting up student entrepreneurial societies, supporting competitions that stimulate entrepreneurship among students, creating technology transfer offices.The results reflect the perspective of using BSC as a useful management instrument for evaluation and development of the entrepreneurial potential of university.The study can contribute to a better understanding of using BSC as a management tool for evaluating entrepreneurial universities.

scholarly journals PROBLEMS OF IMPLEMENTING A BALANCED SCORECARD AS A MANAGEMENT TOOL IN UNIVERSITIES

2017 ◽  
Vol 5 ◽  
pp. 1-5
Author(s):  
Maria Arzamastseva ◽  
Marina Khayrullina
Keyword(s):  
Balanced Scorecard ◽  
Management Tool ◽  
University Management ◽  
Close Attention ◽  
Strategic Plans ◽  
Operational Activities ◽  
The University ◽  
The Given ◽  
Russian Universities ◽  
Different Levels

With the globalization of the economy, close attention should be given to the strategic management of higher education institutions as representatives of one type of company. The main problem of university management lies in the gap between current results and ultimate goals of the university. Therefore, tools to link strategic plans to operational activities are needed for average employees. This article describes conditions and problems of implementing a balanced scorecard at different levels as a modern management tool both in foreign and Russian universities. The given study has practical value and can help to increase the efficiency of university activities.

University performance evaluation and strategic mapping using balanced scorecard (BSC)

2018 ◽  
Vol 32 (4) ◽  
pp. 689-700 ◽  
Author(s):  
Farooq Salman Alani ◽  
M. Firdouse Rahman Khan ◽  
Diana F. Manuel
Keyword(s):  
Performance Evaluation ◽  
Balanced Scorecard ◽  
Educational Institution ◽  
Strong Association ◽  
Education Institution ◽  
Management Tool ◽  
Primary Data ◽  
Content Type ◽  
Road Map ◽  
University Performance

Purpose The purpose of this paper is to analyze and explore the effectiveness of using balanced scorecard (BSC) as a management tool in the evaluation of the performance and thereby the quality services of a University. Design/methodology/approach The survey was conducted among the various faculties and departments Sohar University through a well-defined questionnaire. The collected primary data were compiled, analyzed and a critical analysis was carried out using a null hypothesis, χ2, and regression analysis. Findings Our empirical result clearly reveals that there is a strong association exists between the strategic road map and the four perspectives of BSC. Research limitations/implications The study was carried out in Sohar University, Oman and the same can be extended to all the higher educational institutions globally. Practical implications The study reveals that the key performance measures identified under the classification the four perspectives of BSC, play a crucial role in establishing the framework based on the strategic map determined by the vision and the mission of the University. Social implications The study demonstrates that the BSC concept can be introduced to an educational institution to fill up the gap created between the creation of strategy and implementation of the same. Originality/value No study has investigated the performance evaluation of a higher education institution in Oman, using the four perspectives of BSC, and this is a first hand study.

THE IMPLEMENTATION OF COVID-19 POLICY RELATED TO FINANCIAL MANAGEMENT IN THE PERSPECTIVE OF ACADEMICS AND PRACTITIONERS AT THE UNIVERSITY OF NUSA CENDANA

2021 ◽  
Vol 3 (2) ◽  
pp. 101-112
Author(s):  
Karmila Dwi Lestari Mutia ◽  
Maria Prudence Leda Muga
Keyword(s):  
Risk Management ◽  
Policy Implementation ◽  
Financial Management ◽  
Implementation Process ◽  
Process Research ◽  
The Other ◽  
Management Policy ◽  
Primary Data ◽  
Literature Reviews ◽  
The University

This research aims to understand the implementation of the COVID-19 policies related to financial management in the perspective of academics and practitioners at the University of Nusa Cendana. This research uses qualitative methods and the primary data has been obtained by interviews and literature reviews regarding the Covid-19 management policy at the University of Nusa Cendana. This research focuses on the implementation of the Covid-19 financial management policy, the evaluation, and the factors that affect the Covid-19 Policy Implementation process. Research showed that from an academic perspective, the implementation of the Covid-19 policy related to financial management has not been going well because there is no socialization to academics. On the other hand, from the perspective of practitioners at Nusa Cendana University, it has been running. However, certain points must be considered such as unexpected shopping that is not yet available in the current DPA budget, Relocation and cash management when unexpected spending is insufficient, Evaluation of Covid-19 policies related to financial management at Nusa Cendana University has not been implemented properly due to the absence of a financial management policy related to Covid-19 and a system Supporting evaluations with working from home and therefore it is necessary to have a financial management policy and establish a risk management unit to anticipate if this pandemic continues.

scholarly journals PENGARUH KUALITAS LAYANAN DAN PRODUK TERHADAP KEPUASAN DAN LOYALITAS MAHASISWA

2020 ◽  
Vol 19 (1) ◽  
pp. 167-176
Author(s):  
Tutut Hariyadi
Keyword(s):  
Quality Of Service ◽  
Path Analysis ◽  
Primary Data ◽  
Quality Of Services ◽  
Competitive Situation ◽  
Non Profit ◽  
Or Organization ◽  
Programs Of Study ◽  
The University

Background research efforts should be made by the company or organization whether profit oriented or non-profit in anticipation of the competitive situation that is how to retain customers, retain customers because they cost less than attracting new customers. From this background, the researcher sought to prove that maintaining customer must be accompanied with efforts in managing the quality of services and products or programs of study to create customer satisfaction affecting loyalty. The data used in this study is the primary data from respondents through a questionnaire, with indicators for quality of service include:reliability, assurance, tangible, empathy and responsiveness. Indicators include the needs and benefits of products and quality. Indicators include the suitability of satisfaction on customer expectations with reality. Indicators include loyalty to say positive things and recommend to someone who needs information and encourage friends, relatives and close people. The population in this study were all students at the University August 17, 1945 which includes the armed Banyuwangi 2017, 2018 and 2019 some 905 people with a sample of 136 people. The variables used were the quality of service, product or course of study, satisfaction and loyalty. Analysis techniques using path analysis (path analysis). The results of the analysis stated that the quality of services and products or programs of study influence the satisfaction of students at the University August 17, 1945 Banyuwangi. And quality of services and products or programs of study influence the loyalty of students at the University August 17, 1945 Banyuwangi through intervening variable satisfaction.

scholarly journals Critical analysis of leadership governance and its implications in the universities: a case study of South African universities

2017 ◽  
Vol 15 (3) ◽  
pp. 157-165
Author(s):  
Lulu Fortunate Jali ◽  
Lawrence Mpele Lekhanya
Keyword(s):  
South Africa ◽  
South African ◽  
Critical Analysis ◽  
The Other ◽  
Primary Data ◽  
South African Universities ◽  
Survey Monkey ◽  
Operational Issues ◽  
The University

This paper focuses on exploring the leadership governance in universities. The leadership governance creates an environment which is transparent and it incorporates stakeholders that transform the university. The leadership governance faces visible and invisible challenges which calls for experts in different areas of leadership to be incorporated into the structures of the university in order to bring sustainability in the university. The primary data was collected from six traditional universities and three universities of technology in South Africa from the sample of 39 members of senate. The nature of the study is a quantitative study in which Survey Monkey was used for the distribution of questionnaires. The findings of the study indicate that there is a lack of involvement of stakeholders in the processes of reviewing policies and operational issues. The other findings was the use of university members in leadership to promote unity.

scholarly journals Performance Measurement Using Balanced Scorecard (BSC) (Study at Hospitals in Pasuruan)

2018 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Abd Rahman Taufik ◽  
Ali Djamhuri ◽  
Erwin Saraswati
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Public Health Services ◽  
Financial Reports ◽  
Non Profit ◽  
Private Organizations ◽  
Financial Perspective ◽  
Process Perspective ◽  
Surrounding Areas

<p>Balanced scorecard (BSC) is a performance measurement method which is applied to private organizations to balance between financial and nonfinancial aspects. However, in this case, the financial measure of BSC application to non-profit public sector organizations is very different from private organizations. This study aims at measuring the performance of hospitals in Pasuruan based on four BSC perspectives (financial perspective, customer perspective, internal business process perspective,and learning and growth perspective). This study was conducted at the hospital using secondary data in the form of financial reports and non-financial reports. The object of this research was the hospitals in Pasuruan. The results showed that the performance of the three hospitals in Pasuruan in using BCS gauge is good. This reflects that the three hospitals in Pasuruan always strive to realize the achievement of vision, mission, and goals as one of the optimal public health services in Pasuruan and surrounding areas.</p>

scholarly journals Pemasaran di Perguruan Tinggi

2018 ◽  
Vol 6 (1) ◽  
pp. 149-185
Author(s):  
Sugeng Listyo Prabowo
Keyword(s):  
Higher Education ◽  
Social Institution ◽  
The Other ◽  
Non Profit ◽  
Social Mission ◽  
Other Hand ◽  
The University ◽  
Psychomotor Domain

Higher education (university) as non profit institution service as well as another institution extremely need marketing. In this competitive era and required highly independency, the existence of customer is necessary. For this reason, management in university have to prove and build image in society that his institution able to fulfill the need and the hope of the society. Marketing in higher education mostly understood as selling and promotion were as marketing is more widely than about of two terminology above mention. Misunderstanding of marketing as usually happen university became "uncomfortable ’’ to use the word marketing in university, because marketing in university is social institution that move in the field of education, that in one hand university have to develop social mission, but in the other hand the university has to get the student suit to the condition of capacity, because basically the essence of university is the existence of the student that will be educated and developed whether in cognitive, affective, as well as psychomotor domain.

Implementing the balanced scorecard in a local government sport organization

2017 ◽  
Vol 66 (3) ◽  
pp. 362-379 ◽  
Author(s):  
Panagiotis Dimitropoulos ◽  
Ioannis Kosmas ◽  
Ioannis Douvis
Keyword(s):  
Public Sector ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Management Tool ◽  
Content Type ◽  
Non Profit ◽  
The Balanced Scorecard ◽  
The Public ◽  
Sport Organization ◽  
The Impact

Purpose The purpose of this paper is to examine the issue of performance management in the public sector and specifically the implementation of the balanced scorecard (BSC) methodology on a public (municipal) non-profit sport organization in Greece. The research provides a discussion on the BSC development process, the goals set on each pillar and the outcome that the organization achieved, in order to be used as a roadmap for other managers in the public sector. Design/methodology/approach The study used information extracted from the municipal board of Papagos-Holargos city in Greece, including board reports, documents and decision transcripts and open-ended interviews related to the implementation of BSC method, as well as to the impact of this decision on the quality of services, citizens’ satisfaction and the improvement of internal processes. Findings The results indicated that the citizens of Papagos-Holargos perceived sport services to be of enhanced quality related to/when compared to the previous years (based on a questionnaire submitted by the citizens of Papagos-Holargos at the end of the each sample per year). In addition, the staff improved its skills and abilities by participating in training seminars and, in general, the implementation of the BSC method on the municipal sport organization of Papagos-Holargos city sets the basis for an effective performance management which can enhance its future sustainability. Practical implications Managers of municipal and public sport organizations could use the findings of the study as a roadmap for discussing, evaluating and possibly implementing the BSC approach in their organizations’ daily operations. Originality/value This study fills a significant gap in the existing literature on the implementation of a traditional business performance management tool on a non-profit public sport organization.

Balanced Scorecard in the strategic planning of a construction company

2018 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Roberth Frias ◽  
Maria Medina
Keyword(s):  
Strategic Planning ◽  
Strategic Management ◽  
Balanced Scorecard ◽  
Organization Theory ◽  
Management Control ◽  
Management Tool ◽  
The Balanced Scorecard ◽  
Construction Company ◽  
Construction Companies ◽  
The Impact

This research focused on the strategic management tool Balanced Scorecard and strategic planning, as a guide to guide the management of companies, allowing communication and the functionality of the strategy using KPIs that allow to identify, maintain control and increase efficiency and the achievement of optimal results. For the deductive hypothetical analysis, the specific factors that affect business management performance were grouped into two variables: Balanced Scorecard and Strategic Planning. The objective of the work was to demonstrate the impact of the Balanced Scorecard in the strategic planning of a construction company. In order to support the research, the following theories were approached: the Financial Theory, the Economic Theory of the Company, the Transaction Costs, the Network Theory, the Organization Theory, the Dependence on Resources, the Strategic Management Theory and the Business Diagnosis Theory. The result obtained confirms the hypothesis that there is a significant incidence of the Balanced Scorecard in the strategic planning of construction companies. In conclusion, the construction company has obtained significant improvements in the results in each of the indicators evaluated with the implementation of the Balanced Scorecard, demonstrating improvements in their management results, affirming that there is better performance and management control allowing them to achieve the organizational objectives set.

“A Study on the Influence of Rewards on Job Satisfaction With Special Reference to Education Industry in Oman”

2019 ◽  
Vol 118 (1) ◽  
pp. 114-124
Author(s):  
Mrs Nithya Sambamoorthy ◽  
Mr Subhash Kodiyil Raman ◽  
Mr Bhraguram Thayyil
Keyword(s):  
Job Satisfaction ◽  
Special Reference ◽  
Secondary Data ◽  
The Other ◽  
Primary Data ◽  
Other Hand ◽  
Education Industry ◽  
College Of Technology ◽  
Main Factors ◽  
Structured Questionnaire

This research is an examination and a study on the influence of rewards on job satisfaction of lecturers at Shinas College of Technology (ShCT). In academic industry, rewards are one of the factors that affecting job satisfaction of the employees and this will lead to affect their performance in their jobs. So, when rewards are more the job satisfaction will be high and when rewards are less the job satisfaction will be less. On the other hand, the age will not affect the job satisfaction. Previous research reveals that Job satisfaction is very important to success the industry and the rewards are the main factors which affect job satisfaction. The main purpose of this study is to know the influence of rewards in job satisfaction among the lecturers in ShCT. Moreover, this research attempts to identify how much rewards affect the job satisfaction in ShCT.  For this study used two types of data which are: primary data and secondary data. The sources of primary data is the response from lecturers at ShCT. It is collected through structured questionnaire and distributed such to 60 respondents. Secondary data, collected from internet, books, journals, articles etc.

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