scholarly journals The Importance of Motivation Factors on Employee Performance in Kosovo Municipalities

2015 ◽  
Vol 5 (1) ◽  
pp. 23 ◽  
Author(s):  
Naim Ismajli ◽  
Jusuf Zekiri ◽  
Ermira Qosja ◽  
Ibrahim Krasniqi
Keyword(s):  
Local Government ◽  
Human Resources ◽  
Performance Assessment ◽  
Corporate Culture ◽  
Employee Performance ◽  
Local Level ◽  
Objective Assessment ◽  
Secondary Data ◽  
Work Conditions ◽  
Additional Information

This study tries to identify the factors that motivate employees as human resources in local government that serve as a basis for increasing the service quality. In this study, a structured questionnaire were used in order to collect data from respondents. The questions get answers from respondents about their motivation regarding their performance assessment within municipalities they work. The data was collected using primary and secondary resources. Secondary data were collected from books, textbooks, online articles, magazines, etc. The analyses of the findings from the study show the importance of motivation that is affected by the process of performance assessment. Setting standards and building evaluation systems help strengthen governance of local authorities. In this way municipalities will improve transparency, accountability, and build a corporate culture in the local government management and a better service to the citizens of those municipalities. From the obtained results, salary of workers, professional advancement and opportunity for promotion appear to be among the most important factors of motivation. The other important factors that the study revealed are work conditions, as well as the evaluation and the objective assessment of performance measurement. The data and results will provide additional information for managers of rural and urban municipalities of the Republic of Kosovo about their drafting strategies for a more efficient management of human resources which will increase the quality of services at the local level and beyond.

A Statistical Analysis of Priority Factors for Local e-Government in a Developing Country

2012 ◽  
pp. 559-576
Author(s):  
St.Wisnu Wijaya ◽  
Aris Dwiatmoko ◽  
Kridanto Surendro ◽  
Husni S Sastramihardja
Keyword(s):  
Human Resources ◽  
Developing Country ◽  
Information And Communication Technologies ◽  
Corporate Culture ◽  
Information Quality ◽  
Local Level ◽  
Data Gathering ◽  
Successful Implementation ◽  
Daily Work ◽  
Information And Communication

This chapter presents findings of a study devoted to investigating the factors that influence successful implementation of e-Government at a local level in a developing country context. The study is based on the case study of Yogyakarta Local Government, Indonesia. Using qualitative methods of data gathering, the study developes a conceptual model with 27 items that were used for developing the questionnaire distributed into conducting in-depth interviews with 200 government officials in Yogyakarta, who adopted Information and Communication Technologies (ICTs) as a platform for their daily work activities. The study also conducted desk research that explored many documents on ICT implementation in the public sector. The results reveal that the most significant factors that influence success in e-Government projects are corporate culture and e-Governance competency. The other factors, in order of importance were users’ willingness and competency in using ICTs, Information quality and human resources competency, and system quality, which was moderated by information quality and human resources competency.

scholarly journals The ‘silent pistol’ in Ghana’s local government system: presiding members vs. chief executives

2016 ◽  
pp. 161-180
Author(s):  
Issah Justice Musah-Surugu ◽  
Emmanuel Yeboah-Assiamah
Keyword(s):  
Local Government ◽  
Legal Status ◽  
Local Economic Development ◽  
Local Governance ◽  
Local Level ◽  
Secondary Data ◽  
Primary Data ◽  
Potential Conflict ◽  
Chief Executives ◽  
Main Research

Decentralisation and local governance aim at local economic development, but collaboration among key actors at the local level is essential in realising this objective. However, at district assembly level Ghana exhibits problematic conflicts between district chief executives (DCEs), who head the executive committee, and presiding members (PMs) who convene and preside over assembly deliberations, acting as speaker. This study aims to unpack the main causes of such unsavoury conflicts by using 13 case studies from the Ashanti Region. Both primary and secondary data were collected for the study. Primary data was gathered from a selection of 40 key informants drawn from three main groups including DCEs, PMs, and other stakeholders such as regional coordinating council members, assembly members and chiefs. The main research instrument was one-on-one in-depth interviews with participants. The study found deep-seated conflicts between DCEs and PMs, in some cases even transcending these two actors to involve a greater section of actors within the local government administration. The study noted that professional bureaucrats within the local government service are affected when allegations of affiliation are levelled against them. The study also found that the legal status of DCEs and PMs appears to be the main driver of potential conflict, although other context-specific issues were also prevalent.

scholarly journals Performance Management as an Alternative Tool for Local Governance: Evidence from Ghanaian Local Government Sector

2017 ◽  
Vol 7 (3) ◽  
pp. 188 ◽  
Author(s):  
Juliana Abagsonema Abane ◽  
Boon-Anan Phinaitrup
Keyword(s):  
Local Government ◽  
Performance Management ◽  
Local Governance ◽  
Local Level ◽  
Secondary Data ◽  
Local Authorities ◽  
Performance Culture ◽  
Government Sector ◽  
Improvement Programs ◽  
Secondary Data Sources

The benefit of performance management is to have value for money and make local authorities more responsive to the needs of the grassroots. Therefore, the study addresses the perceived challenges which have been taken-for-granted in institutionalising performance culture at the local level in the context of sub-Sharan Africa. The purpose of this research is to investigate the progress and challenges affecting the institutionalisation of performance management in local government authorities to understand how these impediments impacts on performance culture in local governance. Using two major secondary data sources from Local Government Service, the study analyzes the contents of four key performance areas and the performance rating of local government authorities in Ghana . The study finds evidence to support that performance management may be an alternative tool to enhance the performance of local authorities. However , insufficient resource allocation, the absence of performance improvement programs and involvement of employees remains a challenge.

Performance reporting delay in local government: a global south view

2020 ◽  
Vol 33 (4) ◽  
pp. 477-496 ◽  
Author(s):  
Charles Wharton Kaye-Essien
Keyword(s):  
Local Government ◽  
Local Governments ◽  
Local Level ◽  
Secondary Data ◽  
Monitoring And Evaluation ◽  
Global South ◽  
Content Type ◽  
Performance Reporting ◽  
Reporting Delays ◽  
Reporting Delay

PurposeThe object of this paper is to understand how central–local relations and internal technical characteristics contribute to performance reporting delays at the local level in a Global South context.Design/methodology/approachThe paper develops and tests four propositions using a combination of secondary data analyses and semistructured interviews with 30 local government officials.FindingsThe findings indicate that delays in performance reporting are generally high in pre-election years because leadership commitments at the local level largely shift toward national politics (campaigning for re-election of the president). Additional reporting delays were found to be the result of low financial capacity to maintain appropriate data collection and management systems, lack of highly trained monitoring and evaluation experts at the local level and lack of sanctions for noncompliance.Research limitations/implicationsThe fact that some types of Districts (large municipalities and metro areas with access to large financial resources) were excluded from the analysis induces some bias to the findings. The choice of 30 out of a total 260 local governments limits the analyses to only 12% of views and perceptions of local government reporting delay. Additionally sourcing responses from a few monitoring and evaluation (M&E) personnel out of hundreds of mid- to upper-level employees limited the breath of discussions that could have resulted from a broader study.Practical implicationsThe results of this paper suggest that any attempt at imposing sanctions on late reporting may not be very successful since national party politics, which lie outside the control of municipalities, is one of the main factors that drive reporting delay. Rather than imposing sanctions, government should consider incentivizing the reporting process. On the other hand, since internally generated funds (IGF) and the M&E team are factors that lie within the control of the municipality, any attempt to decrease reporting delay should first focus on improving local revenues and strengthening municipal M&E capacity building.Originality/valueThis paper adds to the existing literature by offering directions for approaching performance reporting delay in two ways. First, it emphasizes central–local relations as an important political determinant of performance reporting delay. Second, it explores reporting delay in Ghana's local governments and therefore provides useful insights from a Global South perspective.

scholarly journals RESTRUKTURISASI ORGANISASI PADA SEKERTARIAT DAERAH KABUPATEN ENDE PROVINSI NUSA TENGGARA TIMUR

2019 ◽  
Vol 4 (2) ◽  
Author(s):  
Pius Mithe ◽  
Heru Nurasa ◽  
Sawitri Budi Utami
Keyword(s):  
Local Government ◽  
Human Resources ◽  
Financial Management ◽  
Research Method ◽  
Secondary Data ◽  
Qualitative Approach ◽  
Organizational Restructuring ◽  
Organizational Model ◽  
Government Organization ◽  
Physical Infrastructure

This paper discusses the process of organizational restructuring that occurred at the Regional Secretariat of Ende District as a result of the policy of regional apparatus arrangement in Ende District, East Nusa Tenggara Province. Although it has gone through various changes, a number of regulatory tools have been replaced with the consequences of changing the concept of organizational restructuring from downsizing to rightsizing, but have not been able to significantly improve the performance of the Regional Secretariat of Ende District. In this study the author uses the concept of restructuring derived from the 4R theory (Gouilarrt & Kelly, 1995) with the indicators namely building an organizational model, integrating physical infrastructure, and redesigning the work architecture. The research method used is descriptive with a qualitative approach that is carried out through observation and interviews and reinforced secondary data studies from relevant agency documents and the results of previous competent research. The results show that indicators build economic models, integration of physical infrastructure, and redesign the work architecture have not run optimally. The restructuring was apparently not balanced with the availability of human resources and pre-facility facilities as well as good financial management . Keywords: Regional Secretariat of Ende District, Restructuring, Local Government Organization

scholarly journals Local Governance in Nepal: A Study of Machhapuchhre Rural Municipality, Kaski

2021 ◽  
Vol 21 ◽  
pp. 31-38
Author(s):  
Girdhari Dahal
Keyword(s):  
Local Government ◽  
Primary School ◽  
Local Governance ◽  
Mother Tongue ◽  
Local Level ◽  
Secondary Data ◽  
Financial Problems ◽  
Rural Municipality ◽  
Governance Practices ◽  
The Way

The election of the local government was held in 2017 after 20 years and paved the way of practicing local governance. This paper aims to study governance practices in Machhapuchhre rural municipality and analyze its key performances. It is based on the sources of primary and secondary data. The municipality has formulated 15 acts, 4 regulations, 27 codes of conducts, 2 directives during these three years of democratic exercise at local level. This municipality also developed various infrastructures including provision of teaching in Magar language as mother tongue in a primary school.  Despite these, the municipality is facing shortage of human and financial problems. 

PENERAPAN BUDAYA TIPCE (TRUST, INTEGRITY, PROFESIONALISM, COSTUMER SERVICE, EXCELENT) DAN KOMITMEN DALAM PENINGKATAN KINERJA KARYAWAN PADA PT. BANK MANDIRI (PERSERO) TBK CABANG SIDRAP

2021 ◽  
Vol 3 (1) ◽  
pp. 34-41
Author(s):  
Muhammad Rezky Iryansyah ◽  
Sukmawati Marjuni ◽  
Seri Suriani
Keyword(s):  
Job Satisfaction ◽  
Cultural Values ◽  
Customer Service ◽  
Corporate Culture ◽  
Employee Performance ◽  
Secondary Data ◽  
Phenomenological Approach ◽  
Research Process ◽  
Process Data ◽  
Sorting Data

Penelitian ini bertujuan untuk mengkaji, menganalisis penerapan budaya tipce (trust, integrity, profesionalism, costumer service, excelent) dan komitmen dalam peningkatan kinerja karyawan pada pt. Bank mandiri (persero) tbk Cabang sidrap. Penelitian ini menggunakan metode kualitatif dengan pendekatan fenomenologi bermaksud untuk mengeksplorasi budaya tipce (trust, integrity, profesionalism, costumer service, excelent) dan komitmen dalam peningkatan kinerja karyawan dengan menggunakan teknik Indepth Interview (wawancara mendalam), dan melakukan observasi serta dokumentasi secara terus menerus selama penelitian berlangsung. Analisis data dimulai dengan analisis domain. Sebelum memasuki lapangan, analisis dilakukan terhadap data hasil studi pendahuluan atau data sekunder, yang akan digunakan untuk menentukan fokus penelitian. Analisis pada tahap berikutnya yaitu taksonomi dilakukan setelah kegiatan lapangan yang dimulai dengan mengumpulkan dan memilah-milah data untuk dikelompokkan atau diklasifikasikan. Berdasarkan hasil penelitian dan pembahasan yang telah diuraikan dalam bab sebelumnya, dapat ditarik kesimpulan bahwa nilai-nilai budaya Bank Mandiri yang seperti diuraikan diatas, muncul pertanyaan apakah nilai budaya perusahaan tersebut dapat mempengaruhi kinerja karyawan melalui kepuasan kerja yang ditimbulkannya? Berdasarkan gambaran yang telah diuraikan diatas, akan dilakukan penelitian untuk mengetahui apakah faktor nilai budaya perusahaan dapat mempengaruhi kepuasan kerja karyawan yang selanjutnya dapat mempengaruhi kinerja karyawan. This study aims to examine, analyze the implementation of the principles of TIPCE (trust, integrity, professionalism, customer service, excellent) and the commitment in improving employee performance at PT. Bank Mandiri (Persero) Tbk, Sidrap. This study uses a qualitative method with a phenomenological approach which intends to explore the TIPCE culture and the commitment to improve employee performance by using the in-depth interview technique, and making observations and documentation continuously during the research process. Data analysis begins with domain analysis. Before entering the fieldwork, analysis is carried out on data from preliminary studies or secondary data, which will be used to determine the focus of this research. The analysis in the next stage, namely taxonomy is carried out after field activities which begin with collecting and sorting data to be grouped or classified. Based on the results of this research and discussion described in the previous chapter, it can be concluded that the cultural values ??of Bank Mandiri as described above raises a question: can these corporate cultural values affect employee performance through the job satisfaction it generates? Based on the description described above, this research will be carried out to determine whether the value of corporate culture can affect employee job satisfaction which in turn can affect employee performance.

A Statistical Analysis of Priority Factors for Local e-Government in a Developing Country

2012 ◽  
pp. 215-231
Author(s):  
St.Wisnu Wijaya ◽  
Aris Dwiatmoko ◽  
Kridanto Surendro ◽  
Husni S Sastramihardja
Keyword(s):  
Human Resources ◽  
Developing Country ◽  
Information And Communication Technologies ◽  
Corporate Culture ◽  
Information Quality ◽  
Local Level ◽  
Data Gathering ◽  
Successful Implementation ◽  
Daily Work ◽  
Information And Communication

This chapter presents findings of a study devoted to investigating the factors that influence successful implementation of e-Government at a local level in a developing country context. The study is based on the case study of Yogyakarta Local Government, Indonesia. Using qualitative methods of data gathering, the study developes a conceptual model with 27 items that were used for developing the questionnaire distributed into conducting in-depth interviews with 200 government officials in Yogyakarta, who adopted Information and Communication Technologies (ICTs) as a platform for their daily work activities. The study also conducted desk research that explored many documents on ICT implementation in the public sector. The results reveal that the most significant factors that influence success in e-Government projects are corporate culture and e-Governance competency. The other factors, in order of importance were users’ willingness and competency in using ICTs, Information quality and human resources competency, and system quality, which was moderated by information quality and human resources competency.

scholarly journals STRATEGI PENINGKATAN KUALITAS LAPORAN KEUANGAN PEMERINTAH KABUPATEN KEPULAUAN ANAMBAS

2019 ◽  
Vol 9 (1) ◽  
Author(s):  
Harryanto Harryanto ◽  
Ma'mun Sarma ◽  
Abdul Kohar Irwanto
Keyword(s):  
Local Government ◽  
Human Resources ◽  
Rating Scale ◽  
Good Governance ◽  
Secondary Data ◽  
Financial Statement ◽  
Primary Data ◽  
Government Control ◽  
Purposive Sampling

ABSTRACTIn advance of the society demand due to implementation of Good Governance, it has encouraged local government to deliver an accountabiliy of reasonable and qualified finance statement reports. This research aimed to analyze the finance official persepsion’s towards the variable of the human resources competency in finance managerial, internal government control application system and local financial information system, to analyze the elements which become strenghts and weaknesses and to formularize the priority strategic in order to enhance the quality of financial statement reports in local government of Anambas Islands Regency. The type of data used in this research consist of primary data dan secondary data. The primary data were obtained by direct observation, interview and debriefing, and the questionnaire to the purposively respondents (purposive sampling) whereas the secondary data were obtained by literature review and documents research. The methods of analysis that were Rating Scale Analysis, SWOT Analysis and QSPM method. The research of study result indicates of the poor human resource competency in finance official that has become the weakness of enhancement of quality financial statement reports. The chosen of primary priority strategy that adequate and capable to be implemented is to enhance the quality of human resources in finance managerial of local government in order to establish financial statement reports.Key words :  Strategy on the improvement of quality of financial report, regional finance, Kepulauan Anambas Regency ABSTRAKMeningkatnya tuntutan masyarakat terhadap penyelenggaraan  pemerintahan yang baik telah mendorong pemerintah daerah menyampaikan laporan pertanggungjawaban berupa laporan keuangan yang wajar dan berkualitas. Penelitian ini bertujuan untuk : menganalisis persepsi pengelola keuangan terhadap variabel kompetensi sumber daya manusia pengelola keuangan, penerapan sistem pengendalian intern pemerintah dan sistem informasi keuangan daerah terhadap peningkatan kualitas laporan keuangan, menganalisis faktor-faktor yang menjadi kekuatan dan kelemahan dalam peningkatan kualitas laporan keuangan dan merumuskan strategi yang perlu diprioritaskan dalam peningkatan kualitas laporan keuangan pada Pemerintah Kabupaten Kepulauan Anambas. Jenis data yang akan digunakan dalam penelitian ini terdiri dari data primer dan data sekunder. Data primer diperoleh dengan cara observasi langsung, wawancara dan penyebaran kuesioner kepada responden yang dipilih secara sengaja (purposive sampling). Sedangkan untuk mendapatkan data sekunder berasal dari studi pustaka dan kajian terhadap dokumen terkait. Metode analisis yang digunakan adalah analisis rating scale, analisis SWOT dan metode QSPM.  Hasil penelitian menunjukkan bahwa lemahnya kompetensi aparatur pengelola keuangan menjadi kelemahan dalam peningkatan kualitas laporan keuangan. Strategi prioritas utama yang terpilih dan dapat diimplementasikan adalah meningkatkan kualitas SDM pengelola keuangan daerah dalam penyusunan laporan keuangan. Kata kunci : Strategi Peningkatan Kualitas Laporan Keuangan, Keuangan Daerah, Kabupaten Kepulauan Anambas

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