APPLYING QUALITY TOOLS TO IDENTIFY CAUSES OF INCIDENTS IN THE ROAD TRANSPORT INDUSTRY

2021 ◽  
pp. 49-52
Author(s):  
В.И. Шкробова ◽  
И.О. Загорский
Keyword(s):  
Road Transport ◽  
Road Accidents ◽  
Management Decisions ◽  
The Road ◽  
Transport Unit ◽  
Transportation Process ◽  
Transport Industry ◽  
Quality Tools ◽  
Traffic Rules

В статье рассматриваются управленческие решения, следуя которым работники транспортных предприятий могут детально понять природу возникновения дорожно-транспортных происшествий и нарушений правил дорожного движения. Обращено внимание на инструменты качества, сделан акцент на их прикладном применении в целях улучшения процесса управления перевозками и минимизации аварийности. Демонстрируется применение инструментов качества как одного из методов анализа функционирования любого транспортного подразделения. The article discusses management decisions, following which workers of transport enterprises can understand in detail the nature of the occurrence of road accidents and violations of traffic rules. Attention is paid to quality tools, emphasis is placed on their applied application to improve the controllability of the transportation process and minimize accidents. Demonstrates the use of quality tools as one of the methods for analyzing the functioning of any transport unit.

The road transport industry: a management perspective

2019 ◽  
pp. 15-23
Author(s):  
Owen Jones ◽  
Keith Edwards ◽  
Greg Weller
Keyword(s):  
Road Transport ◽  
The Road ◽  
Management Perspective ◽  
Transport Industry

scholarly journals Influence of Perceived Service Quality on Customer Loyalty

2020 ◽  
Vol 2 (2) ◽  
pp. 105-121
Author(s):  
Madumere Humphrey Ikenna ◽  
Dickson Ben Uche ◽  
Agu Godswill Agu
Keyword(s):  
Service Quality ◽  
Customer Loyalty ◽  
Road Transport ◽  
Quality Model ◽  
Perceived Service Quality ◽  
The Road ◽  
Customer Base ◽  
Transport Industry ◽  
Survey Results ◽  
The Relationship

The purpose of this was to investigate the relationship between perceived service quality and customer loyalty in the road transport industry in Nigeria. Leveraging the RATER service quality model, only reliability, tangibles and responsiveness were explored. Participants were drawn from the customer base of organized road transport firms operating in the South East of Nigeria. Being a quantitative survey, results from 318 valid responses were analyzed with SPSS version 21.  Findings indicate that the three constructs (reliability, tangibles, and responsiveness) are significant predictors of customer loyalty, with reliability having the greatest influence, followed by responsiveness and tangibles. The study recommends steady monitoring of service quality as a step towards customer loyalty in the highly competitive road transport industry in Nigeria.

Regulating Supply Chains to Protect Road Transport Workers: An Early Assessment of the Road Safety Remuneration Tribunal

2015 ◽  
Vol 43 (3) ◽  
pp. 397-421 ◽  
Author(s):  
Richard Johnstone ◽  
Igor Nossar ◽  
Michael Rawling
Keyword(s):  
Supply Chains ◽  
Road Safety ◽  
Full Range ◽  
Road Transport ◽  
Early Assessment ◽  
Independent Contractor ◽  
First Order ◽  
The Road ◽  
Transport Industry ◽  
Transport Supply

The Road Safety Remuneration Act 2012 (Cth) (the Act) explicitly enables the Road Safety Remuneration Tribunal to make orders that can impose binding requirements on all the participants in the road transport supply chain, including consignors and consignees at the apex of the chain, for the pay and safety of both employee and independent contractor drivers. The tribunal is also specifically empowered to make enforceable orders to reduce or remove remuneration related incentives and pressures that contribute to unsafe work practices in the road transport industry. Recently the tribunal handed down its first order. The article considers whether, and the degree to which, the tribunal has been willing to exercise its explicit power to impose enforceable obligations on consignors and consignees – such as large supermarket chains – at the apex of road transport supply chains. It examines the substance and extent of the obligations imposed by the tribunal, including whether the tribunal has exercised the full range of powers vested in it by the Act. We contend that the tribunal's first order primarily imposes obligations on direct work providers and drivers without making large, powerful consignors and consignees substantively responsible for driver pay and safety. We argue that the tribunal's first order could have more comprehensively fulfilled the objectives of the Act by more directly addressing the root causes of low pay and poor safety in the road transport industry.

scholarly journals Modeling the Complexity of Road Accidents Prevention

2020 ◽  
Vol 9 (2) ◽  
pp. 24-41
Author(s):  
Alex Kizito ◽  
Agnes Rwashana Semwanga
Keyword(s):  
Traffic Safety ◽  
Police Officers ◽  
Road Transport ◽  
Road Accident ◽  
Road Accidents ◽  
Dynamic Interactions ◽  
The Road ◽  
Dynamic Synthesis ◽  
Road Users ◽  
Synthesis Methodology

Simplistic representations of traffic safety disregard the dynamic interactions between the components of the road transport system (RTS). The resultant road accident (RA) preventive measures are consequently focused almost solely on individual/team failures at the sharp end of the RTS (mainly the road users). The RTS is complex and therefore cannot be easily understood by studying the system parts in isolation. The study modeled the occurrence of road accidents in Uganda using the dynamic synthesis methodology (DSM). This article presents the work done in the first three stages of the DSM. Data was collected from various stakeholders including road users, traffic police officers, road users, and road constructors. The study focused on RA prevention by considering the linear and non-linear interactions of the variables during the pre-crash phase. Qualitative models were developed and from these, key leverage points that could possibly lower the road accident incidences demonstrating the need for a shared system wide responsibility for road safety at all levels are suggested.

scholarly journals State evaluation of road transport safety of dangerous goods in Poland

2019 ◽  
Vol 21 (3) ◽  
pp. 49-56
Author(s):  
Rafał Kopczewski ◽  
Gabriel Nowacki
Keyword(s):  
Emergency Services ◽  
Statistical Data ◽  
Road Transport ◽  
Safety System ◽  
Road Accidents ◽  
The Road ◽  
Dangerous Goods ◽  
State Evaluation ◽  
Transport Safety ◽  
Transport Of Dangerous Goods

The article presents problems and threats related to the transport of dangerous goods. The statistical data of breakdowns and road accidents involving dangerous goods were concluded. The article describes the results of own research related to the transport of dangerous goods. Finally, the structure of the road transport safety system for dangerous goods was proposed, which will reduce the risk of dangerous incidents and improve the operation of emergency services.

scholarly journals System Approach in Road Safety Studies

2020 ◽  
Vol 22 (4) ◽  
pp. 201-210
Author(s):  
Andrzej Szymanek
Keyword(s):  
Road Safety ◽  
System Approach ◽  
Safety Management ◽  
Road Transport ◽  
Road Accidents ◽  
The Road ◽  
Safety Research ◽  
Emergent Feature ◽  
Safety Studies ◽  
Transport Safety

The road safety management methodology should be based on a system approach. This means that the road transport must be formalized as a complex system (CS), and then safety can be interpreted as an emergent feature of such a system. Road accidents should be interpreted as "organizational accidents". They should be studied using concepts such as "normal accident theory" (NAT) and "highly reliable organization" (HRO). The main purpose of the article is to show the usefulness of these concepts for the road safety and risk management, especially in Polish conditions. The system approach to road safety research (and transport safety) will allow for the better safety results.

scholarly journals Prioritization of Black Spots in Hilly Road Segment using Road Engineering Data

2020 ◽  
Vol 9 (3) ◽  
pp. 4418-4422
Keyword(s):  
Black Spot ◽  
Road Transport ◽  
Road Accident ◽  
Industrialized Countries ◽  
Road Accidents ◽  
Road Engineering ◽  
The Road ◽  
Black Spots ◽  
Accident Data ◽  
On The Road

Road accidents are one of the causes of disability, injury and death. As per the latest road accident data released by the Ministry of Road Transport & Highways (MoRTH), the total number of accidents increased by 2.5 percent from 4,89,400 in 2014 to 5,01,423 in 2015. The analysis reveals that about 1,374 accidents and 400 deaths take place every day. Every single year, it has been estimated that over three lakh persons die and 10-15 million persons are injured in road accidents throughout the world. According to the analyses, statistics of global accident indicate that in developing countries, the rate of fatality per licensed vehicle is very high as compared to that of industrialized countries. A road stretch of about 500 metres in length in which either ten fatalities or five road accidents (involving grievous injuries/fatalities) took place during last three calendar years, on National Highways is considered as a road accident black spot according to MoRTH, Government of India. In the present study the identified black spots of Haridwar and Dehradun city were included comprising of a total of 81 black spots out of which there were 49 black spots which were identified in Dehradun followed by 32 black spots in Haridwar. The present study was an attempt to carry out the prioritization of these identified blackspots with respect to the factors that were considered to evaluate accident prone locations on the road. The identified black spots were then prioritized using the classification scheme (ranking from low to high).The study reveals that the advantage of using this approach for prioritizing accident black spots on roads is that it requires very less additional data other than the road network maps.

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