scholarly journals Predicting Communicative Behavior of Higher Institutions Employees during COVID-19 Pandemic: A Conceptual Assessment

2021 ◽  
Vol 1 (1) ◽  
pp. 1-6
Author(s):  
Adamu Abbas Adamu ◽  
Bahtiar Mohamad ◽  
Kinkin Yuliaty Subarsa Putri
Keyword(s):  
Problem Solving ◽  
Information Seeking ◽  
Strategic Communication ◽  
Community Members ◽  
Problematic Situation ◽  
Communicative Behavior ◽  
Exchange Information ◽  
Situational Theory ◽  
Higher Institutions ◽  
Sharing Behavior

Over the last three decades, a series of research has revealed how strategic communication may have a profound effect on how members of society behave. More precisely, communication theories have documented the media's ability to determine the agenda in society. The situational theory of problem-solving is particularly interesting because it explains why and how individual members of society communicate during a problematic situation. This hypothesis has been evaluated in a variety of contexts to determine its efficacy. However, few studies have been conducted to examine the influence of communication from corporations or governments to community members. The character of persons, particularly employees' information seeking and sharing behavior, has been significantly overlooked in the context of COVID-19. The purpose of this study is to investigate theoretically how employees to process, seek, forward, filter, choose, and exchange information regarding COVID 19.

scholarly journals User-driven efforts in creating knowledge graph information system

2020 ◽  
Vol 36 (2) ◽  
pp. 97-111
Author(s):  
Stanislava Gardasevic
Keyword(s):  
Information System ◽  
Information Seeking ◽  
Information Needs ◽  
Resource Discovery ◽  
The Body ◽  
Knowledge Graph ◽  
Structured Interviews ◽  
Community Members ◽  
Study Objective ◽  
Content Type

Purpose This paper presents the results of a qualitative study that involved students of an interdisciplinary PhD program. The study objective was to gather requirements to create a knowledge graph information system. The purpose of this study was to determine information-seeking practices and information needs of this community, to inform the functionalities of a proposed system, intended to help students with relevant resource discovery and decision-making. Design/methodology/approach The study design included semi-structured interviews with eight members of the community, followed by a website usability study with the same student participants. Findings Two main information-seeking styles are recognized and reported through user personas of international and domestic (USA) students. The findings show that the useful information resides within the community and not so much on the program website. Students rely on peer communication, although they report lack of opportunities to connect. Students’ information needs and information seeking are dependent on their progress through the program, as well as their motivation and the projected timeline. Practical implications Considering the current information needs and practices, a knowledge graph hosting both information on social networks and the knowledge produced by the activities of the community members would be useful. By recording data on their activities (for example, collaboration with professors and coursework), students would reveal further useful system functionalities and facilitate transfer of tacit knowledge. Originality/value Aside from the practical value of this research that is directly influencing the design of a system, it contributes to the body of knowledge on interdisciplinary PhD programs.

What Makes People Hot? Applying the Situational Theory of Problem Solving to Hot-Issue Publics

2012 ◽  
Vol 24 (2) ◽  
pp. 144-164 ◽  
Author(s):  
Jeong-Nam Kim ◽  
Lan Ni ◽  
Sei-Hill Kim ◽  
Jangyul Robert Kim
Keyword(s):  
Problem Solving ◽  
Issue Publics ◽  
Situational Theory

Lost in Informational Paradise: Cognitive Arrest to Epistemic Inertia in Problem Solving

2019 ◽  
pp. 000276421987823
Author(s):  
Jeong-Nam Kim ◽  
James E. Grunig
Keyword(s):  
Problem Solving ◽  
Everyday Life ◽  
Cognitive Strategies ◽  
Digital Age ◽  
Information Environment ◽  
Problematic Situation ◽  
Life Problems

We conceptualize two cognitive modi operandi by which lay individuals (cf. experts) solve everyday life problems: cognitive retrogression and cognitive progression. The key demarcation between these two strategies is when a conclusion is finalized and how one’s cognitive and communicative efforts are expended in a problematic situation. Using these two concepts of cognitive strategies in problem solving, we explicate the emerging processes of cognitive arrest and epistemic inertia in the digital age and changing information environment. We apply the cognitive and communicative account to an exemplary case of cognitive arrest among lay publics: that of conspiracism and close-mindedness.

Perceptions of F/OSS Community

2007 ◽  
pp. 68-94
Author(s):  
Andrew Schofield ◽  
Grahame S. Cooper
Keyword(s):  
Social Interaction ◽  
Problem Solving ◽  
Empirical Study ◽  
Relevant Literature ◽  
Common Interest ◽  
Development Model ◽  
Future Research ◽  
Community Members ◽  
Support Provision

The role of online communities is a key element in free and open source software (F/OSS) and a primary factor in the success of the F/OSS development model. F/OSS communities are inter-networked groups of people who are united by a common interest in F/OSS software. This chapter addresses holistic issues pertaining to member participation in F/OSS communities, specifically considering their reasons and motivation for participating. It collates the relevant literature on F/OSS community participation and presents the results of an empirical study into members’ perceptions of their own participation. We identify primary reasons for participation such as problem solving, support provision, and social interaction and rank their importance by the participants’ preferences. We then separate development and support activities and compare the community members’ perceptions of the two. Finally, we draw conclusions and discuss the potential for future research in this area.

Understanding Community Needs: A Step Closer to a Digital Library for Communities in Canada’s North

2016 ◽  
Author(s):  
Dinesh Rathi ◽  
Ali Shiri ◽  
Sandy Campbell ◽  
Robyn Stobbs ◽  
Anastasia Piltingsrud ◽  
...  
Keyword(s):  
Digital Library ◽  
Information Seeking ◽  
Community Members ◽  
Community Needs ◽  
Information Seeking Behaviour ◽  
Insight Into

This paper provides insight into the findings from a survey conducted with community members in the Inuvialuit Settlement Region (ISR) in Canada’s North. The survey was conducted to develop a deeper understanding of needs and information seeking behaviour of users in ISR. The findings from the survey will be useful in developing a digital library (DL) platform for communities in ISR. Cet article donne un aperçu des résultats d'une enquête menée auprès des membres de la communauté de la région désignée des Inuvialuit (RDI) dans le Nord du Canada. L'enquête a été menée afin d’obtenir une meilleure compréhension des besoins et des comportements de recherche d'information des utilisateurs dans la RDI. Les résultats de l'enquête  seront utiles au développement d’une plate-forme de bibliothèque numérique (BN) pour les communautés en RDI.

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