Audit Sistem dan Evaluasi Tata Kelola menggunakan Framework COBIT 4.1 pada UPT Komputer STT Terpadu Nurul Fikri

2020 ◽  
Vol 6 (2) ◽  
pp. 77-81
Author(s):  
Muhammad Habib ◽  
Suhendi Suhendi
Keyword(s):  
It Governance ◽  
Service Levels ◽  
It Performance ◽  
Bahasa Indonesia

IT Governance atau dalam bahasa indonesia berarti Tata Kelola Teknologi Informasi adalah bagian yang terintegrasi dari pengelolaan organisasi yang mencakup kepemimpinan, struktur serta proses organisasi yang memastikan bahwa teknologi informasi dimanfaatkan seoptimal mungkin. Tata kelola teknologi informasi memiliki cakupan yang lebih luas dan berkonsentrasi pada kinerja dan transformasi teknologi informasi untuk memenuhi kebutuhan saat ini dan yang akan datang baik dari internal maupun eksternal [3]. Tujuan penelitian ini adalah untuk mengetahui sejauh mana UPT komputer menerapkan Framework COBIT 4.1 dan sudah sampai dimana tingkat kematangannya. Penelitian ini menggunakan metode kuantitatif dan kualitatif yang datanya diambil lewat studi pustaka, studi lapangan, wawancara, observasi dan kuesioner. Lalu data yang didapat dari hasil wawancara dan kuesioner akan dinilai dan diolah agar  menjadi sebuah informasi. Berikut ini domain dan proses yang sudah penulis tentukan sebelumnya, yaitu domain Monitor and Evaluate & Deliver and Support. Untuk domain Monitor and Evaluate penulis menggunakan proses Monitor and Evaluate IT Performance & Provide IT Governance sedangkan domain Deliver and Support penulis menggunakan proses Define and manage Service Levels & Manage problem.

The Relationship between Information Technology Governance and Information Technology Performance in Taiwanese Financial Enterprises

2014 ◽  
Vol 5 (3) ◽  
pp. 17-31 ◽  
Author(s):  
Ruey-Shiang Shaw ◽  
Che-Pin Cheng ◽  
Ta-Yu Fu ◽  
Chia-Wen Tsai ◽  
Dong-Cheng Yen
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
It Governance ◽  
Enterprise Strategy ◽  
Five Dimensions ◽  
The Balanced Scorecard ◽  
Technology Governance ◽  
Information Technology Governance ◽  
It Performance ◽  
And Performance

More and more enterprises regard Information Technology (IT) as their most valuable property and make full use of IT to maximize the performance of their business operations. As a result, enterprises are attaching more importance to coordinating their IT strategy and enterprise strategy in order to get the most from their IT investment. For the sake of better IT performance and long-term development, firms must adopt a complete strategy for IT governance. In Taiwan, most financial enterprises have not considered IT governance to be a necessity, and those which are implementing IT governance have difficulty explaining, systemically, how it affects IT performance. Based on the five dimensions of IT governance, this study uses the balanced scorecard to measure IT performance and discusses the influence of effective governance on IT performance. The results show that the five dimensions of IT governance (strategic alignment, value delivery, risk management, resource management, and performance measurement) are all positively correlated with IT performance. The results of this study can help Taiwan's financial enterprises set the proper course for IT governance and more clearly understand how it serves to improve IT performance.

A Collaborative Model of Information Technology Strategic Plan for the Government Sector

2013 ◽  
Vol 4 (4) ◽  
pp. 29-38
Author(s):  
Wagner N. Silva ◽  
Marco A. Vaz ◽  
Jano M. Souza
Keyword(s):  
Information Technology ◽  
It Governance ◽  
Strategic Plan ◽  
Strategic Objectives ◽  
Service Levels ◽  
Brazilian Government ◽  
Administrative Efficiency ◽  
Use Of Resources ◽  
Government Sector ◽  
The Government

Information Technology (IT) is strategic for organization management (Stair & Reynolds, 2005), although, many companies lack IT governance and planning, skilled people, defined and institutionalized methods and procedures, internal controls and indicators, and structures for agreement service levels and information security, legality, and economy. In this scenario, a minimum organization and control in the use of resources is needed to boost technical and administrative efficiency, with a focus on IT governance. An Information Technology Strategic Plan (ITSP) aims at discovering the resources and IT in an organization, to direct the technological and information architecture to its strategic objectives. The Brazilian Government issued a Normative Instruction (NI04) for public organizations to develop IT Strategic Plans so that they can purchase products and services. In order to help organizations develop, control and manage their ITSPs, a model was created that defines a set of auxiliary steps in the construction of the ITSP. Throughout this article we present an ITSP development and management model, its evaluation, and our conclusions.

Strategic Planning for Information Technology

2019 ◽  
pp. 370-385
Author(s):  
Wagner N. Silva ◽  
Marco Antonio Vaz ◽  
Jano Moreira Casa de Oswaldo Cruz
Keyword(s):  
Information Technology ◽  
It Governance ◽  
Strategic Objectives ◽  
Service Levels ◽  
Organization Management ◽  
Brazilian Government ◽  
Administrative Efficiency ◽  
Use Of Resources ◽  
Strategic Plans ◽  
And Control

Information technology (IT) is strategic for organization management, although many companies lack IT governance and planning, skilled people, defined and institutionalized methods and procedures, internal controls and indicators, and structures for agreement service levels and information security, legality, and economy. In this scenario, a minimum organization and control in the use of resources is needed to boost technical and administrative efficiency, with a focus on IT governance. An information technology strategic plan (ITSP) aims at discovering the resources and IT in an organization to direct the technological and information architecture to its strategic objectives. The Brazilian government issued a normative instruction (NI04) for public organizations to develop IT strategic plans so that they can purchase products and services. In order to help organizations develop, control, and manage their ITSPs, a model was created that defines a set of auxiliary steps in the construction of the ITSP.

scholarly journals EFEKTIFITAS MEKANISME TATA KELOLA TEKNOLOGI INFORMASI TERHADAP INOVASI TI DAN KINERJA TI

2019 ◽  
Vol 12 (2) ◽  
pp. 8-12
Author(s):  
Anwar Fattah ◽  
Resad Setyadi
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Performance Management ◽  
Communication Systems ◽  
Negative Relationship ◽  
It Governance ◽  
Steering Committee ◽  
Business Objectives ◽  
It Innovation ◽  
It Performance

Information technology supports the achievement of business objectives in the organization. Higher education institutions is a business organization engaged in the field of education, research and devotion to the society in the Know Tridharma College.  Effective IT governance ensures the alignment between IT and the business objectives. The study seeks to examin empirically IT governance mechanisms affecting the overall effectiveness of IT governance. In addition, this study examines effective IT governance relationships and IT performance in higher education organizations. The sampling techniques in this study are multi-stage purposeful random sampling. In order, the researchers will incorporate the surveys online. Analyzed by Quantitative Data and method of a Partial Least Squares (PLS-SEM) equation using Smart PLS 3.0. The results obtained from this research show significant positive relationships between effectiveness IT governance and the following mechanisms: IT steering Committee, senior management involvement in IT, and organizational communication systems and relationships between the effectiveness of ITG with IT innovation and IT performance. And insignificant negative relationship between organizational Performance management system and effectiness IT Governance also IT Innovation and IT Performance.

scholarly journals EVALUASI SISTEM INFORMASI UNTUK MENILAI PROSES DELIVER DAN SUPPORT DALAM KEGIATAN PENELITIAN DAN PENGEMBANGAN DI PUSLIT TELIMEK LIPI

2016 ◽  
Vol 2 (2) ◽  
Author(s):  
Muhammad Benny Chaniago
Keyword(s):  
Business Process ◽  
Ad Hoc ◽  
It Governance ◽  
It Services ◽  
Maturity Level ◽  
It Investments ◽  
Efficiency And Effectiveness ◽  
Depth Study ◽  
Support Domain ◽  
It Performance

[Id][En]Puslit TelimekPuslit Telimek LIPI telah menerapkan Tata Kelola TI dalam proses bisnisnya dan bermaksud mengembangkan bisnis yang sudah berjalan untuk lebih baik lagi. Namun sebelum hal ini diputuskan, diperlukan suatu kajian mendalam mengenai kesesuaian layanan TI yang tersedia terhadap prioritas bisnis, optimalisasi pembiayaan TI dan penelitian untuk membuktikan bahwa sistem yang tersedia telah dapat digunakan oleh karyawan secara produktif. Oleh karena itu diperlukan pengukuran terhadap kinerja TI untuk mendeteksi permasalahan sebelum meluas dan membesar. Domain Deliver dan Support (DS) yang terdapat dalam? framework COBIT digunakan untuk mengevaluasi kinerja TI tersebut. Hasil penelitian menunjukkan bahwa dilihat pada current maturity level yaitu DS1, DS2, DS3, DS4, DS5, DS6, DS7, DS8, DS9, DS10 dan DS11 berada pada tingkat kematangan Repeatable but Intuitive sedangkan DS12 dan DS13 berada pada tingkat yang lebih rendah, yakni pada tingkat kematangan Initial/Ad Hoc. Hasil penelitian ini diharapkan menjadi sebuah masukan dan rekomendasi untuk peningkatan efisiensi dan efektifitas TI yang selaras dengan bisnis, dapat menjawab kebutuhan bisnis serta dapat membantu eksekutif untuk memahami dan mengelola investasi TI dalam mendukung manajemen inovasi.Kata kunci : Tata Kelola TI, Domain DS, COBIT, Maturity Level, Repeatable but Intuitive, Initial/Ad Hoc?[En]LIPI has implemented IT Governance in the business process and intends to develop a business that has been running for the better. But before this is decided, needed an in-depth study on the suitability of IT services available to business priorities, optimization of finance IT and research to prove that the systems available have been used by employees productively. Therefore we need a measurement of IT performance to detect problems before they escalate and expand. Deliver and Support domain contained in the COBIT framework is used to evaluate the performance of IT and the results can be seen on the current maturity level DS1, DS2, DS3, DS4, DS5, DS6, DS7, DS8, DS9, DS10 and DS11 are at maturity level Repeatable but Intuitive while the DS12 and DS13 are at a lower level, ie at maturity level Initial/Ad Hoc. From the results of measurements in this study is expected to be a recommendations for improving the efficiency and effectiveness of IT is aligned with business, can answer the needs of the business and can help executives to understand and manage IT investments in support of innovation management.Keywords :IT Governance, Deliver and Support Domain, COBIT, Maturity Level, Repeatable but Intuitive, Initial / Ad Hoc

The Relationship between Information Technology Governance and Information Technology Performance in Taiwanese Financial Enterprises

2016 ◽  
pp. 1786-1801 ◽  
Author(s):  
Ruey-Shiang Shaw ◽  
Che-Pin Cheng ◽  
Ta-Yu Fu ◽  
Chia-Wen Tsai ◽  
Dong-Cheng Yen
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
It Governance ◽  
Enterprise Strategy ◽  
Five Dimensions ◽  
The Balanced Scorecard ◽  
Business Operations ◽  
Information Technology Governance ◽  
It Performance ◽  
And Performance

More and more enterprises regard Information Technology (IT) as their most valuable property and make full use of IT to maximize the performance of their business operations. As a result, enterprises are attaching more importance to coordinating their IT strategy and enterprise strategy in order to get the most from their IT investment. For the sake of better IT performance and long-term development, firms must adopt a complete strategy for IT governance. In Taiwan, most financial enterprises have not considered IT governance to be a necessity, and those which are implementing IT governance have difficulty explaining, systemically, how it affects IT performance. Based on the five dimensions of IT governance, this study uses the balanced scorecard to measure IT performance and discusses the influence of effective governance on IT performance. The results show that the five dimensions of IT governance (strategic alignment, value delivery, risk management, resource management, and performance measurement) are all positively correlated with IT performance. The results of this study can help Taiwan's financial enterprises set the proper course for IT governance and more clearly understand how it serves to improve IT performance.

scholarly journals Analisis Tata Kelola Aplikasi Presensi Karyawan (COBIT 4.1 Domain Monitoring and Evaluate)

2021 ◽  
Vol 8 (2) ◽  
pp. 896-907
Author(s):  
Elia Juniarti Simbolon ◽  
Hanna Prillysca Chernovita ◽  
Melkior N.N. Sitokdana
Keyword(s):  
Internal Control ◽  
It Governance ◽  
Maturity Level ◽  
It Performance

Unit Pelayanan Pendapatan Daerah (UPPD) Kota Salatiga adalah Instansi pemerintah, bertugas dalam penerimaan pendapatan daerah melalui pengoordinasian dan pemungutan pajak, retribusi, bagi hasil pajak, dan lainya. Peninjauan kelayakan sistem informasi merupakan cara melindungi data dari penyalahgunaan informasi. Karena itu diperlukan pengukuran proses pada aplikasi pendukung kerja, untuk mengukur kelayakan serta mencapai tujuan bisnis instansi. Penelitian menggunakan Kerangka kerja COBIT 4.1 melalui Domain Monitoring and Evaluate (ME), kemudian tingkat kematangan melalui maturity level dan GAP. Dalam domain ME pada COBIT 4.1 terdapat 4 kontrol yakni, ME1 (Monitor and Evaluate IT Performance), ME2 (Monitor and Evaluate Internal Control), ME3 (Obtain Independent Assurance), dan ME4 (Provide IT Governance). Penelitian difokuskan pada proses manajemen , pengelolaan pengendalian internal serta berjalan atau tidak suatu peraturan. Hasil penelitian didapatkan melalui observasi, wawancara dan kuesioner. Pada hasil implementasi, framework ME pada tingkat Defined Process, diketahui maturity level memiliki rata-rata 3,8 dengan expected level tingkat 4 yaitu managed and measurable, serta memiliki nilai GAP sebesar 0,2. Hasil maturity level, subdomain nilai tertinggi pada ME4 yakni 3,92 yang berada pada level Defined Process dan sudomain nilai terendah pada ME1 dengan nilai 3,59 yang berada pada level Defined Process. Diharapkan penelitian ini dapat menjadi tolak ukur untuk kemajuan instansi kedepannya.

scholarly journals The Influence IT Governance Mechanism on Effectiveness ITG and IT Performance: A Partial Least Squares Structural Equation Modeling Approach (PLS-SEM)

2021 ◽  
Vol 2 (3) ◽  
pp. 568-581
Author(s):  
Anwar Fattah ◽  
Hoga Saragih ◽  
Titik Khawa Abdul Rahman ◽  
Resad Setyadi
Keyword(s):  
Higher Education ◽  
Structural Equation Modeling ◽  
Structural Equation ◽  
Positive Relationship ◽  
It Governance ◽  
Education Institution ◽  
Equation Modeling ◽  
Higher Education Institution ◽  
Governance Effectiveness ◽  
It Performance

This article presents raw inferential statistical data that determine the IT Governance effectiveness on the IT Performance.To identify influence mechanism Information Technology Governance (ITG) on Effectiveness ITG and IT Performance.Data were collected from respondents in all regions of Indonesia. Quantitative research methods are used to analyze data. The structured questionnaire was distributed to respondents in all regions of Indonesia who understood the field of IT Governance in Higher University whose reliability and validity were confirmed. Structural equation modeling (SEM) using Smart PLS software, version 3, is used to present data. SEM path analysis shows an estimate of the relationship of the main constructs in the data The results obtained from this dataset shows positive relationship between mechanism Structure, Process and Relation to IT Governance effectiveness, consciousness also has a significant influence on the IT Performance and positive relationship between IT Governance effectiveness and IT Performance. However, mechanism structure and process has proven to have a negative and insignificant influence on the IT Performance Effective IT governance related to mechanism ITG and IT Performance level of unit analysis. One of the more significant findings to emerge from this study is that evaluate the mechanism ITG impact to effective IT governance that focus on higher education institution (HEI). This study already examines a validation of evaluation model and collecting data in particular higher education institution (HEI) as a single case study.

scholarly journals AUDIT SISTEM INFORMASI SALES FORCE DENGAN MENGGUNAKAN FRAMEWORK COBIT 4.1

2021 ◽  
Vol 8 (2) ◽  
pp. 115-121
Author(s):  
Mutia Dwi Rachmaningtyas ◽  
Muhammad Dini ◽  
Putri Aulia Ibrahim
Keyword(s):  
Sales Force ◽  
Maturity Level ◽  
Service Levels ◽  
Level 3 ◽  
It Performance

Abstrak — Penggunaan Teknologi Informasi (TI) atau Sistem Informasi (SI) dalam hal ini System Informasi Sales Force di PT. Pos Indonesia (Persero) dengan tujuan untuk otomatisasi tenaga penjualan dengan sistem penjualan dan pemasaran produk yang terintegrasi melalui website, sehingga penjualan produk dapat langsung melaporkan dan memesan produk melalui website dengan menggunakan perangkat elektronik seperti computer. Maka dari itu, perlu dilakukan audit terkait dengan pengelolaan dan performa dari sistem informasi sales force tersebut. Untuk mengetahui tingkat kematangan dari pengelolaan dan performa dari system informasi tersebut, dilakukan analisis menggunakan framework Cobit 4.1 yang fokus pada domain DS1 Define and Manage Service Levels, DS3 Manage Performance and Capacity , DS10 Manage Problems , DS13 Manage Operations dan ME1 Monitor and Evaluate IT Performance.  Hasil penelitian menunjukkan bahwa secara keseluruhan berdasarkan maturity level Cobit 4.1, sistem informasi sales force pada PT. Pos Indoesia (Persero) berada pada level 3 atau defined. Dapat disimpulkan bahwa, pengelolaan dan performa system informasi sales force tersebut sudah dilakukan secara baik oleh divisi TI di PT. Pos Indonesia (Persero).   Kata kunci : Domain, Framework Cobit 4.1, PT. Pos Indonesia (Persero), Sales Force, Website

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