Let the team fix it?—Performance and mood of depressed workers and coworkers in different work contexts

Depression in the workplace is a significant factor for reduced personal well-being and productivity. Consequently, this has negative effects on the economic success of the companies in which depressed people are employed. In addition, the economy has to deal with the significant burden of this illness on the health system. In this paper, we investigated how different working contexts—working in a group or individually—influenced depressed individuals towards higher or lower well-being and productivity. We examined this using a laboratory experiment. In this setting, we were also able to analyze how, in turn, a depressive individual impacted the productivity and affective situation of their workgroup, reflecting the company perspective. The experimental design mimicked the very basic processes of a workplace in a stylized way. We used two distinct samples: subclinically and clinically depressed, both working in a group with healthy controls. As expected, we found generally lower performance in the clinically depressed sample, but in the subclinically depressed sample, we only found this in the individual work context. In contrast to our expectations, the performance of subclinically depressed individuals working in groups with healthy controls was even higher than that of healthy controls in homogenously healthy groups. The performance of the entire group with a depressed member was lower for the sample with clinically manifested depression, while the performance of groups with a subclinically depressed participant was significantly higher than the performance of homogeneously non-depressed control groups. We discuss our results with a focus on the design of workplaces to both re-integrate clinically depressed employees and prevent subclinically depressed employees from developing major depression.

AUDIT SISTEM INFORMASI SALES FORCE DENGAN MENGGUNAKAN FRAMEWORK COBIT 4.1

Abstrak — Penggunaan Teknologi Informasi (TI) atau Sistem Informasi (SI) dalam hal ini System Informasi Sales Force di PT. Pos Indonesia (Persero) dengan tujuan untuk otomatisasi tenaga penjualan dengan sistem penjualan dan pemasaran produk yang terintegrasi melalui website, sehingga penjualan produk dapat langsung melaporkan dan memesan produk melalui website dengan menggunakan perangkat elektronik seperti computer. Maka dari itu, perlu dilakukan audit terkait dengan pengelolaan dan performa dari sistem informasi sales force tersebut. Untuk mengetahui tingkat kematangan dari pengelolaan dan performa dari system informasi tersebut, dilakukan analisis menggunakan framework Cobit 4.1 yang fokus pada domain DS1 Define and Manage Service Levels, DS3 Manage Performance and Capacity , DS10 Manage Problems , DS13 Manage Operations dan ME1 Monitor and Evaluate IT Performance. Hasil penelitian menunjukkan bahwa secara keseluruhan berdasarkan maturity level Cobit 4.1, sistem informasi sales force pada PT. Pos Indoesia (Persero) berada pada level 3 atau defined. Dapat disimpulkan bahwa, pengelolaan dan performa system informasi sales force tersebut sudah dilakukan secara baik oleh divisi TI di PT. Pos Indonesia (Persero). Kata kunci : Domain, Framework Cobit 4.1, PT. Pos Indonesia (Persero), Sales Force, Website

Analisis Tata Kelola Aplikasi Presensi Karyawan (COBIT 4.1 Domain Monitoring and Evaluate)

Unit Pelayanan Pendapatan Daerah (UPPD) Kota Salatiga adalah Instansi pemerintah, bertugas dalam penerimaan pendapatan daerah melalui pengoordinasian dan pemungutan pajak, retribusi, bagi hasil pajak, dan lainya. Peninjauan kelayakan sistem informasi merupakan cara melindungi data dari penyalahgunaan informasi. Karena itu diperlukan pengukuran proses pada aplikasi pendukung kerja, untuk mengukur kelayakan serta mencapai tujuan bisnis instansi. Penelitian menggunakan Kerangka kerja COBIT 4.1 melalui Domain Monitoring and Evaluate (ME), kemudian tingkat kematangan melalui maturity level dan GAP. Dalam domain ME pada COBIT 4.1 terdapat 4 kontrol yakni, ME1 (Monitor and Evaluate IT Performance), ME2 (Monitor and Evaluate Internal Control), ME3 (Obtain Independent Assurance), dan ME4 (Provide IT Governance). Penelitian difokuskan pada proses manajemen , pengelolaan pengendalian internal serta berjalan atau tidak suatu peraturan. Hasil penelitian didapatkan melalui observasi, wawancara dan kuesioner. Pada hasil implementasi, framework ME pada tingkat Defined Process, diketahui maturity level memiliki rata-rata 3,8 dengan expected level tingkat 4 yaitu managed and measurable, serta memiliki nilai GAP sebesar 0,2. Hasil maturity level, subdomain nilai tertinggi pada ME4 yakni 3,92 yang berada pada level Defined Process dan sudomain nilai terendah pada ME1 dengan nilai 3,59 yang berada pada level Defined Process. Diharapkan penelitian ini dapat menjadi tolak ukur untuk kemajuan instansi kedepannya.

The Influence IT Governance Mechanism on Effectiveness ITG and IT Performance: A Partial Least Squares Structural Equation Modeling Approach (PLS-SEM)

This article presents raw inferential statistical data that determine the IT Governance effectiveness on the IT Performance.To identify influence mechanism Information Technology Governance (ITG) on Effectiveness ITG and IT Performance.Data were collected from respondents in all regions of Indonesia. Quantitative research methods are used to analyze data. The structured questionnaire was distributed to respondents in all regions of Indonesia who understood the field of IT Governance in Higher University whose reliability and validity were confirmed. Structural equation modeling (SEM) using Smart PLS software, version 3, is used to present data. SEM path analysis shows an estimate of the relationship of the main constructs in the data The results obtained from this dataset shows positive relationship between mechanism Structure, Process and Relation to IT Governance effectiveness, consciousness also has a significant influence on the IT Performance and positive relationship between IT Governance effectiveness and IT Performance. However, mechanism structure and process has proven to have a negative and insignificant influence on the IT Performance Effective IT governance related to mechanism ITG and IT Performance level of unit analysis. One of the more significant findings to emerge from this study is that evaluate the mechanism ITG impact to effective IT governance that focus on higher education institution (HEI). This study already examines a validation of evaluation model and collecting data in particular higher education institution (HEI) as a single case study.

Pengaruh Kinerja Teknologi Informasi dan Inovasi Teknologi terhadap Keunggulan Daya Saing Berkelanjutan (Studi Kasus PT Total Bangun Persada, Tbk)

This research aims to analyze effect of Information Technology Performance and Technology Innovation on Sustainable Competitive Advantage, case study Construction Company PT Total Bangun Persada, Tbk. This study uses data collected by a survey for active working employee in the company. Sample taken for this research are 200 employees. Data sent by respondent are goodness of fit analyzed using confirmatory factor analysis of structural equation modelling (SEM AMOS) to the research model based on theoretical mindset. The result shows that simultaneously IT Performance and Technology Innovation have positive influence on Sustainable Competitive Advantage. It also shows that Business Resources and Technology Resources have significant influence on IT Performance; Differentiation has positive influence on Technology Innovation. While Organizational Culture has no significant influence on IT Performance; Special Asset Complexity has no significant influence on Technology Innovation. Penelitian ini bertujuan untuk menganalisis pengaruh Kinerja Teknologi Informasi dan Teknologi Inovasi terhadap Keunggulan Daya Saing Berkelanjutan dengan kasus Perusahaan Konstruksi PT Total Bangun Persada, Tbk. Penelitian ini menggunakan data yang dikumpulkan melalui survei untuk karyawan yang masih bekerja dan aktif di perusahaan. Sampel yang diambil untuk penelitian ini adalah 200 karyawan. Data yang dikirim oleh responden adalah analisis goodness of fit menggunakan analisis faktor konfirmatori pemodelan persamaan struktural (SEM AMOS) ke model penelitian berdasarkan pola pikir teoritis. Hasil penelitian menunjukkan bahwa secara simultan Kinerja TI dan Inovasi Teknologi, berpengaruh positif terhadap Keunggulan Daya Saing Berkelanjutan. Selain itu Sumber Daya Bisnis dan Sumber Daya Teknologi berpengaruh positif terhadap Kinerja TI; Diferensiasi berpengaruh positif terhadap Inovasi Teknologi. Sedangkan Budaya Organisasi tidak memiliki pengaruh terhadap Kinerja TI, dan Kompleksitas Aset Khusus tidak memiliki pengaruh terhadap Inovasi Teknologi.

Determinants Effectiveness of Information Technology Governance and IT Performance in Higher Education Institution (HEI): A Conceptual Framework

The purpose of this article is to build a conceptual framework based on literature review that will be tested in future research related to Information Technology Governance (ITG). The results of the literature review allow for the construction of hypotheses into a conceptual framework. Furthermore, the study identifies mechanism that contribute to effectiveness IT governance based on past literatures, on this domain assesses mechanism ITG the influence between information technology performance and effectiveness Information technology governance .The conceptual framework will be tested among higher Education Institution (HEI) users for future research in Indonesia..

Measuring Software Delivery Performance Using the Four Key Metrics of DevOps

The Four Key Metrics of DevOps have become very popular for measuring IT-performance and DevOps adoption. However, the measurement of the four metrics deployment frequency, lead time for change, time to restore service and change failure rate is often done manually and through surveys - with only few data points. In this work we evaluated how the Four Key Metrics can be measured automatically and developed a prototype for the automatic measurement of the Four Key Metrics. We then evaluated if the measurement is valuable for practitioners in a company. The analysis shows that the chosen measurement approach is both suitable and the results valuable for the team with respect to measuring and improving the software delivery performance.

Linking green HRM practices to environmental performance through pro-environment behaviour in the information technology sector

Purpose Existing literature acknowledges the role of green human resource management (GHRM) in shaping employees’ pro-environmental behaviour and environmental performance. However, limited studies have investigated the specific impacts of GHRM practices on pro-environmental behaviour from the employees’ perspectives. This study aims to conceptualise GHRM practices as internal resources that can be used to stimulate employee pro-environmental information technology (IT) behaviour. Design/methodology/approach The hypothesised relationships were tested with the aid of partial least square path modelling of data collected from 333 IT professionals in ISO 14001 companies in Malaysia. Findings The results suggest that green training and development, performance management and empowerment and participation are essential in stimulating pro-environmental IT behaviour. Besides, the mediating effects of pro-environmental IT behaviour were significant for the impacts of green training and development, performance management and green empowerment and participation on environmental IT performance. Research limitations/implications The results indicate that GHRM practices are significant predictors of environmental IT performance, but training and development could be counter-productive to performance unless it stimulates employees’ engagement in pro-environmental behaviour. Originality/value This study contributes to the resource-based view of HRM by examining GHRM practices as organisational resources for stimulating employee pro-environmental IT behaviour to support environmental IT performance.

Audit Sistem dan Evaluasi Tata Kelola menggunakan Framework COBIT 4.1 pada UPT Komputer STT Terpadu Nurul Fikri

IT Governance atau dalam bahasa indonesia berarti Tata Kelola Teknologi Informasi adalah bagian yang terintegrasi dari pengelolaan organisasi yang mencakup kepemimpinan, struktur serta proses organisasi yang memastikan bahwa teknologi informasi dimanfaatkan seoptimal mungkin. Tata kelola teknologi informasi memiliki cakupan yang lebih luas dan berkonsentrasi pada kinerja dan transformasi teknologi informasi untuk memenuhi kebutuhan saat ini dan yang akan datang baik dari internal maupun eksternal [3]. Tujuan penelitian ini adalah untuk mengetahui sejauh mana UPT komputer menerapkan Framework COBIT 4.1 dan sudah sampai dimana tingkat kematangannya. Penelitian ini menggunakan metode kuantitatif dan kualitatif yang datanya diambil lewat studi pustaka, studi lapangan, wawancara, observasi dan kuesioner. Lalu data yang didapat dari hasil wawancara dan kuesioner akan dinilai dan diolah agar menjadi sebuah informasi. Berikut ini domain dan proses yang sudah penulis tentukan sebelumnya, yaitu domain Monitor and Evaluate & Deliver and Support. Untuk domain Monitor and Evaluate penulis menggunakan proses Monitor and Evaluate IT Performance & Provide IT Governance sedangkan domain Deliver and Support penulis menggunakan proses Define and manage Service Levels & Manage problem.