scholarly journals MANAGEMENT PROCESSES IN A PUBLIC ORGANIZATION PROVIDING SERVICES TO CITIZENS

2021 ◽  
Vol 13 (2) ◽  
pp. 66-79
Author(s):  
Aurel Mihail ȚÎȚU ◽  
◽  
Constantin-Dorin OLTEANU ◽  

The scientific paper proposes a pragmatic perspective of presenting some theoretical and practical aspects regarding a new approach within the studied organization, a process-based approach. The point of view submitted is a small part of the possibilities to implement the process-based approach. For an overview, I did a presentation of the organization in which I carry out my activity, the Sibiu County Directorate for the Registration of Persons, I showed the place and the role of the organization. Later, I explained the way, was organized and the activities that take place in the organization. An important aspect was the realization, in the organization, of personal analysis to make a new, process-based approach. Based on these processes we have made a current map of processes. A further direction of research is building a new process map following analysis to improve the processes within the studied public organization. Subsequently, we intend to execute the modeling of processes with a method that we will establish later.

Author(s):  
Hugues Seraphin ◽  
Frederic Dosquet

The role of tour operators (TOs) and travel agents (TAs) are putting together transport, events, attractions, accommodation and food / drink into a package and are then selling them to customers. The authors introduce in this chapter a new marketing strategy for TOs and TAs, as there is fierce competition in the retail environment. The approach offers an alternative to the existing marketing and distribution channel in the industry. The KidZania concept in itself is very strong from a marketing point of view due to its high capacity to convince customers. Also, with KidZania, TOs and TAs have an opportunity to ‘breed' ethical tourists, that is to say, tourists that respect their host, their environment, and culture. That said, the KidZania model could be said to be a form of manipulation of emotions, by pushing the children to behave and consume the way we would like them to.


2019 ◽  
Vol 16 (2) ◽  
pp. 219-238
Author(s):  
Nikos Vergis

AbstractDoes having a communicative role other than the speaker’s make a difference to the way pragmatic meaning is construed? Standard paradigms in interpersonal pragmatics have implicitly assumed a speaker-centric perspective over the years, however modern approaches have re-considered the role of listener evaluations. In the present study, I examine whether assuming different communicative roles (speaker, listener, observer) results in varying interpretations. A web-based experiment revealed that participants who took the perspective of different characters in short stories differed in the way they interpreted what the speaker meant. In most cases, participants in the role of the listener interpreted speaker meaning in more negative ways than participants in the other roles. The present study suggests that the directionality of the difference (negative inferences under the listener’s perspective) could be explained by taking into account affective factors.


Apeiron ◽  
2018 ◽  
Vol 51 (3) ◽  
pp. 325-344 ◽  
Author(s):  
Anna Motta

Abstract Since Antiquity Phidias seems to be the best sculptor of Gods, because he carved great statues with his human hands and succeeded in giving a physical look to that which is not visible to human eyes. This paper is devoted to Cicero’s attention on the imaginative creation of the artist and on the philosophical features of that demiurgical activity which the Roman philosopher links to his interpretation of the Platonic theory of the Forms. The survey led on some Ciceronian texts shows, from a philosophical and philological point of view, the way in which Cicero reconsiders the role of the phantasia, offering a revalution of the art.


2004 ◽  
Vol 13 (3) ◽  
pp. 216-234 ◽  
Author(s):  
Violeta Sotirova

This article re-examines the role of connectives in free indirect style. Connectives in sentence-initial position have been singled out as a marker of the style because of their frequency in spoken discourse (Fludernik, 1993). They have also been analysed as continuative devices which help the reader to sustain an already established interpretation of perspective across sentences of free indirect style (Ehrlich, 1990). My concern here is with a newly exemplified role of connectives to shift perspective and I have selected passages from D. H. Lawrence which have elicited critical comment in relation to point of view (Adamson, 1995; Baron, 1998). I turn to the contribution of conversation analysis and correlate the uses of connectives turn-initially with their use at points of perspectival shifts. My main conclusion is that connectives also relate viewpoints to each other much in the way that they relate utterances in conversation. Finally, this correlation between the interactive role of connectives and their shifting role in point of view presentation bears on the theories of free indirect style more generally. It strongly supports Bakhtin’s dialogical model.


2021 ◽  
pp. 009059172110478
Author(s):  
Thomas Fossen

This essay contributes to developing a new approach to political legitimacy by asking what is involved in judging the legitimacy of a regime from a practical point of view. It is focused on one aspect of this question: the role of identity in such judgment. I examine three ways of understanding the significance of identity for political legitimacy: the foundational, associative, and agonistic picture. Neither view, I claim, persuasively captures the dilemmas of judgment in the face of disagreement and uncertainty about who “I” am and who “we” are. I then propose a composite, pragmatic picture. This view casts the question of political legitimacy as an existential predicament: it is fundamentally a question about who you are—both as a person and as a member of collectives. The pragmatic picture integrates rational, prudential, and ethical qualities of good judgment that were heretofore associated with mutually exclusive ways of theorizing legitimacy. It also implies that the question of legitimacy cannot be resolved philosophically.


Temida ◽  
2006 ◽  
Vol 9 (1) ◽  
pp. 67-75 ◽  
Author(s):  
Vesna Nikolic-Ristanovic ◽  
Sanja Copic

In the paper, the authors deal with the victim"s position in the criminal procedure, on the one hand side, and the possibilities of implementing restorative justice and its importance for the improvement of victim"s position in Serbia, on the other one. In the first part of the paper, the authors point out victim"s position within the criminal procedure and the noticed gaps, which are particularly reflected in insufficient paying attention to the victim and neglecting of his/her rights and needs. This is opposite to the strengthening of the rights of the accused party that characterizes societies, which are, as our society, on the way of democratization and improvement of human rights. In the second part of the paper, the authors analyze some solutions that introduce elements of restorative justice into our system of criminal response to crime, but from the victim"s point of view. Finally, the authors also point out some further steps that should be undertaken in order to improve the victim"s position, particularly emphasizing the place and role of victim support service, witness service and special facilities in the courts for victims/witnesses, possibilities of using victim-offender mediation before reporting the crime, or staring the prosecution, or as a part of the treatment in the prison etc.


2016 ◽  
Vol 15 (6) ◽  
pp. 696-715
Author(s):  
Mohsen Abu Muamar

This study examines the emergence of Problem Driven Iterative Adaptation (pdia) and asks whether or not it is a representation of Organization Development (od). It starts by consideringpdiaas a political science phenomenon, and then moves on to consider it from an organizational point of view in light of the disciplinary backgrounds, the preferred strategies of intervention, and the role of change agents of both approaches. Semi-structured interviews were conducted with five senior development officials utilizingpdiaat their work to gain a detailed explanation ofpdiain practice. In addition, the author corresponded with the co-originator ofpdia, Matt Andrews, for further analysis. During the course of the study it emerged thatpdiadoes constitute a new approach—in its focus on the gradual discovery of solutions for locally-led problems and broad engagement of multi-agent leadership groups. In addition,pdia’s emphasis on iteration facilitates learning and adjustment. Although these elements have their roots inodand other earlier approaches, the combination is genuinely innovative.


Author(s):  
Серій Ілліч Доценко

It is performed an analysis of the causes and consequences of the crisis of classical cybernetics, created by N. Wiener and W. R. Anby. N. Viener has shown that the basis of the crisis is the exclusion from the consideration of the process of forming the goal of activity for physiological and cybernetic systems. However, the study of the crisis of classical cybernetics is conducted from the historical point of view. N. Wiener's opinion on the role of the goal of the cybernetic system in management processes is not taken into account. The main focus is on the study of information management and transfer processes. The main direction of the development of classical cybernetics is determined by the further development of computer science, as well as new cybernetics. In the study of the crisis of classical cybernetics, an analysis of its initial hypotheses is not conducted in the formation of the principles of organisation and self-organization. Therefore, in the article the formation of the content of these concepts was made and on their basis an attempt was made to form initial hypotheses of the organization of physiological and cybernetic systems in their "existence", as well as self-organization in their "activities". It is shown that for the principle of organization and for the principle of self-organization in classical cybernetics, there is no unambiguous content. It is also shown that the crisis of classical cybernetics is due to the crisis of the methodology of the general theory of systems. The main lesson of the crisis of classical cybernetics is that the very purpose of the activity, the mechanism of formation of which was derived outside the cybernetic system, proved to be a fundamental factor both for the formation of the principle of organization of the system in its existence and for the formulation of the principle of its self-organization in its activities. Therefore, classical cybernetics should go to the research of information-open systems. To know the mechanism of the formation of the purpose of the activity, it is necessary to investigate the mechanism of the formation of heuristics in the model of the natural neural network by analogy with the problem of self-organization on the basis of heuristics for the model of the Rosenblatt perceptron, which was considered by A. G. Ivakhnenko. To know the mechanism of the change of the sign of feedback it is necessary to study the architecture of the functional system in accordance with the theory of functional systems of Academician P. K. Anokhin


2012 ◽  
Vol 15 ◽  
pp. 7-28
Author(s):  
E.P. Kopilov

The article renders the current point of view according to the role of soil molds in plant-microbe interractions. Elucidation of relationship between molds and plants can be scientific basic for elaboration the principles of symbiosis and plant-microbe associations functioning. Thus it opens the way both for creation new environmentally friendly


Author(s):  
A. V. Sokolov

Natural-science, technocracy and humanistic conceptions of noosphere are considered as the hypothetical future state of society in that Reason will take the priority place. Natural sciences defined the site of noosphere in an evolution of Universe. Now a task to choose the way of transformation of modern civilization in the reasonable shell of Earth, id est noosphere, stands before social sciences. Two ways are possible: technological way of unlimited increase of technical power and humanistic way of inlightening and perfection of man. Both ways are analysed from the point of view of bibliofuturology. Paid attention to the strategic tasks ofRussian Federation, proclaimed by the President Putin. The necessity of the purposeful forming of "noospheric man" as creator and inhabitant of reasonable noosphere is substantiated. The decision role of libraries is shown in this process. Bibliosphere is the primary and central area of noosphere. Studies about a noosphere include bibliofuturology as one of the divisions.


Sign in / Sign up

Export Citation Format

Share Document