scholarly journals The Effects of Perceived Information Quality of Mobile Shopping Malls on Smartphone Users' Intention to Use the Shopping Malls

2012 ◽  
Vol 21 (3) ◽  
pp. 71-97 ◽  
Author(s):  
Won-Jin Jung
Keyword(s):  
Information Quality ◽  
Intention To Use ◽  
Shopping Malls ◽  
Mobile Shopping

Students' intention to adopt e-government learning services: a developing country perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Laila Al-Omairi ◽  
Hosam Al-Samarraie ◽  
Ahmed Ibrahim Alzahrani ◽  
Nasser Alalwan
Keyword(s):  
Developing Country ◽  
Information Quality ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
System Quality ◽  
Content Type ◽  
Intention To Adopt ◽  
Learning Development ◽  
Underlying Processes

PurposeIn any developing country, the critical benefits for ensuring proper utilization of e-government learning services have basically emerged from the integration of underlying processes – not only across different levels of government but also across different functions and agencies. The literature showed a notable lack of research to underline the limited use of e-government learning services in a university setting. Therefore, this study was conducted to examine students' intention to adopt e-government learning services in a developing country. Precisely, the existent to which reputation, social influence, information quality and system quality of e-government learning services would influence students' trust, perceived usefulness and perceived learning values was investigated.Design/methodology/approachThe effect from these variables on students' intention to use e-government learning services was also investigated. A total of 406 questionnaires were collected and analyzed using partial least squares (PLS) modeling.FindingsThe results showed varying relationships between the study's variables. It is anticipated that understanding these relationships can predict future learning trends of e-government learning services use among university students, thus helping decision makers plan ahead, prioritize tasks and make better decisions.Originality/valueKnowledge about students' intention to use e-government learning services is even useful for the implementation of other services by higher education institutions. This study also offers some implications for practitioners and researchers concerned about the application of e-government in students' learning development.

An Explanatory Study of User Satisfaction

2022 ◽  
pp. 346-369
Author(s):  
Fahmi Ibrahim ◽  
Nurhidayatul Aqilah Gulihana ◽  
Heru Susanto
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Primary Data ◽  
Intention To Use ◽  
System Quality ◽  
Quality Healthcare ◽  
Brunei Darussalam ◽  
Delone And Mclean ◽  
Net Benefits

In achieving one of Brunei Vision 2035, which is to be among the top 10 in the world for quality of life, Ministry of Health (MOH) Brunei Darussalam has responded by implementing Brunei Healthcare Information and Management System (Bru-HIMS) that is equivalent to international best practices. Bru-HIMS has been implemented for about eight years since it first launched on 11 September 2012 where the outcome to user experience is unknown. Hence, this chapter investigates user satisfaction on Bru-HIMS specifically at RIPAS hospital and studies improvement towards providing quality healthcare in Brunei. DeLone and McLean Information System framework is applied to evaluate Bru-HIMS user satisfaction based on the six variables: information quality, system quality, service quality, intention to use and usage, perceived net benefits, and user satisfaction. Questionnaire survey was conducted to obtain primary data from Bru-HIMS. The findings demonstrate positive relationships between the six variables, which indicates Bru-HIMS has positively influenced Bru-HIMS users.

scholarly journals The Effects of Perceived Quality of Augmented Reality in Mobile Commerce—An Application of the Information Systems Success Model

Informatics ◽  
2020 ◽  
Vol 7 (2) ◽  
pp. 14
Author(s):  
Jungmin Yoo
Keyword(s):  
Information Systems ◽  
Augmented Reality ◽  
Consumer Satisfaction ◽  
Online Survey ◽  
Information Quality ◽  
Information Systems Success ◽  
Success Model ◽  
Mobile Shopping ◽  
Information Systems Success Model

Augmented reality (AR) enables consumers to browse and try products virtually by providing additional information and functionality to mobile shopping. Retailers continue to develop AR technology to engage consumers and enhance their digital shopping experiences. However, despite the growing interest in this technology, consumers rarely rely on AR due to the quality of its content. This study applies an information systems success model to examine the antecedents that influence the adoption of mobile technology, specifically focusing on consumers’ perception of AR quality and its effect on perceived diagnosticity and consumer satisfaction when using AR technology. Moreover, the study examines how perceived diagnosticity and satisfaction influence loyalty. The study participants were 283 shoppers in Korea who have previously experienced mobile shopping, with data collected through an online survey. The results show that when using AR, (1) the consumer’s perceptions of information quality and visual quality positively influence perceived diagnosticity and satisfaction, (2) perceived diagnosticity positively influences satisfaction and (3) satisfaction positively influences loyalty. These results have practical implications for mobile retailers seeking to develop effective product presentation strategies using innovative technologies.

scholarly journals ANALISIS KESUKSESAN PENERAPAN SISTEM INFORMASI E-SPT PAJAK PENJUALAN (PPN) TERHADAP KEPATUHAN PAJAK PADA KANTOR PELAYANAN PAJAK MADYA A DAN KANTOR PELAYANAN PAJAK MADYA B

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Etik Ipda Riyani
Keyword(s):  
Information System ◽  
Information Systems ◽  
Path Analysis ◽  
User Satisfaction ◽  
Information Quality ◽  
Tax Compliance ◽  
Quality Information ◽  
Intention To Use ◽  
System Quality

Etik Ipda Riyani: This study aimed to analyze the relationship between the success of the implementation of the information system e-SPT Sales Tax (e-SPT PPN) to tax compliance. The model used in the study was the model of success of information systems updated D & M IS Success Model. This model is based on six measures of success is the quality information system (System Quality), the quality of information (Information Quality), quality of service (Service Quality), user interest (Intention to Use), the satisfaction of users (User Satisfaction), and tax compliance. The population of this research is all taxpayer is incorporated and registered in Madya Tax Office A and B. Researchers using simple random sampling in the sampling. The analytical tool used in this study were Path Analysis (Path Analysis).The results showed the successful implementation of the information system e-SPT PPN with dimensions System Quality, Information Quality, and Service Quality, Intention to Use and User Satisfaction effect on Tax Compliance.Key words: the success of information systems, e-SPT VAT, tax compliance

NIAT PENGGUNAAN APLIKASI E-PATIENT: EFEK INFORMASI MEDIA SOSIAL TERHADAP KEPERCAYAAN

ProBank ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 251-262
Author(s):  
Berlian Yunita Margiati ◽  
Didik Setyawan ◽  
Finisha Mahaestri Noor
Keyword(s):  
Social Media ◽  
Structural Equation ◽  
Information Quality ◽  
Source Credibility ◽  
Perceived Value ◽  
Sampling Technique ◽  
Equation Model ◽  
Intention To Use

This study aims to examine the role of information through social media in the form of information that can encourage individual intention to use e-patient. Establishment of intention to use the e-patient by the trust that was formed from the information quality, perceived value and source credibility. The sampling technique is purposive sampling with a population users of social media RSUD Dr. Moewardi Surakarta counted 200 respondents. Hypothesis testing is done by the analysis of Structural Equation Model (SEM) using AMOS. The results of this study indicate that individual intentions to use e-patient applications as a means of supporting the hospital significantly make information quality to trust, perceived value of trust, source credibility to trust, and trust in the goal of using the e-patient application. These results provide meaning intended to make the intention to use the e-patient application through trust can be given by the quality of information, perceived value, and the source credibility of the e-patient application.

scholarly journals Kekhawatiran Privasi pada Kesuksesan Adopsi FinTech menggunakan Model DeLone dan McLean

Performance ◽  
2020 ◽  
Vol 27 (1) ◽  
pp. 60
Author(s):  
Dhiona Ayu Nani ◽  
Lia Febria Lina
Keyword(s):  
Industry 4.0 ◽  
Information Quality ◽  
Intention To Use ◽  
Privacy Concern ◽  
Quality Of Information ◽  
Privacy Concerns ◽  
Intention To Adopt ◽  
Delone And Mclean

ABSTRACT Industry 4.0 has produced many changes in all fields of industry, one of which is FinTech as an innovation in the financial sector. This study aims to fill the gaps of various previous studies by testing the DeLone and McLean Models. As well as testing how the role of privacy concerns can reduce perceptions of information quality in intentions to use FinTech. The object of this research is SMEs in Indonesia. The results of this study indicate that perceptions about the quality of information and services have a positive and significant effect on intention to use FinTech. The factor of privacy concern as a moderating variable has an important role in influencing the intention to adopt technology, so someone who has high concerns can reduce the intention to use online loans. OJK as the owner of the highest authority in the field of finance and banking, is expected to be able to guarantee the safety of online loans, in order to reduce the concerns of MSME owners regarding data that might be misused if using online loans.

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

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