scholarly journals Why Some Students Continue to Value Individual, Face-to-Face Research Consultations in a Technology-Rich World

2013 ◽  
Vol 74 (6) ◽  
pp. 605-618 ◽  
Author(s):  
Trina J. Magi ◽  
Patricia E. Mardeusz
Keyword(s):  
Qualitative Study ◽  
Academic Librarians ◽  
Online Research ◽  
Face To Face ◽  
Reference Services ◽  
The University ◽  
University Of Vermont

For decades, academic librarians have provided individual research consultations for students. There is little information, however, about why students schedule consultations, the kinds of assistance students feel are provided by librarians during consultations, and what students find valuable about face-to-face consultations, even with the availability of online research help. This exploratory, qualitative study of individual research consultations at the University of Vermont gathered students’ views on these questions. The findings will help librarians better understand how individual consultations serve students and what role consultations should play in the mix of reference services offered.

Your place or mine? Face‐to‐face reference services across campus

2007 ◽  
Vol 108 (5/6) ◽  
pp. 247-262 ◽  
Author(s):  
Darcy Del Bosque ◽  
Kimberly Chapman
Keyword(s):  
Academic Librarians ◽  
Content Type ◽  
University Of Texas ◽  
Face To Face ◽  
Outreach Programs ◽  
Reference Services ◽  
Outreach Services ◽  
Library Users ◽  
The University

PurposeThe purpose of this paper is to present a case study which describes reference and instruction outreach programs promoted by the University of Texas at San Antonio (UTSA) Library. Direct‐2‐U Reference, Crash Courses, and Drop‐In Tours reached out to students in innovative ways to encourage non‐library users to see what they were missing and to give current library users even more choices. Direct‐2‐U Reference provided opportunities for students to get research help on their own turf. Librarians offered assistance at several locations across campus, combining the benefits of face‐to‐face reference with the convenience of getting help without going to the physical library. Library Crash Courses promoted subject‐specific assistance without the formality of in‐class instruction. Drop‐In Tours allowed curious students to figure out the layout of the library and get answers to their questions.Design/methodology/approachThis case study describes researching alternative services, and includes practical information on how services were implemented. Information is presented about ongoing evaluation of the outreach programs that improved the direction, marketing, and overall success of the programs.FindingsThe outreach programs promoted by the library reached additional users, provided more options for patrons, and improved the visibility of the library campus‐wide.Originality/valueThis case study will be of interest to other academic librarians wanting to provide library services outside the library. It builds on the existing literature regarding library outreach services.

scholarly journals Pharmacy Services beyond the Basics: A Qualitative Study to Explore Perspectives of Pharmacists towards Basic and Enhanced Pharmacy Services in Pakistan

2020 ◽  
Vol 17 (7) ◽  
pp. 2379 ◽  
Author(s):  
Muhammad Atif ◽  
Wajiha Razzaq ◽  
Irem Mushtaq ◽  
Iram Malik ◽  
Madiha Razzaq ◽  
...  
Keyword(s):  
Qualitative Study ◽  
Healthcare System ◽  
Pharmacy Services ◽  
Drug Related Problems ◽  
Face To Face ◽  
Postgraduate Studies ◽  
Current Scenario ◽  
Barriers To Implementation ◽  
Effective Use ◽  
The University

Enhanced pharmacy services have been identified as a mechanism to address medicines and drug-related problems. The aim of the study was to explore the perspectives of practicing pharmacists on the scope of pharmacy service provision in Pakistan. This qualitative study was conducted at the Department of Pharmacy, the Islamia University of Bahawalpur (IUB). Face-to-face, in-depth interviews were conducted with practicing pharmacists at the university who were undertaking postgraduate studies. All interviews were audio-recorded, transcribed verbatim, and analyzed using thematic analysis. A total of 13 pharmacists were interviewed. The analysis of data yielded four themes and 12 subthemes. The themes included the current scenario of pharmacy services, the benefits of pharmacy services, barriers to implementation of pharmacy services, and strategies to improve their delivery. Pharmacist participants reported that patient-oriented pharmacy services have not been properly implemented in Pakistan. Pharmacists appear to be undertaking only conventional roles at various levels within the healthcare system. The participants indicated multiple benefits of patient-oriented pharmacy services, including safe and effective use of medicines, minimization of drug-related problems, and financial benefits to the healthcare system. Based on the findings, policy-makers are required to take the necessary steps to overcome pharmacist-related and policy-related barriers associated with the implementation of patient-oriented pharmacy services in Pakistan.

scholarly journals Layanan Referensi Virtual Sebagai Strategi Pelayanan di Masa Pandemi Covid-19

2021 ◽  
Vol 1 (2) ◽  
pp. 60-66
Author(s):  
Susilowati Susilowati
Keyword(s):  
Online Learning ◽  
High Learning ◽  
Virtual Reference ◽  
Face To Face ◽  
Indonesian Government ◽  
Reference Services ◽  
The World ◽  
Face To Face Learning ◽  
The University ◽  
Service Strategies

Pademi covid-19 datang secara tiba-tiba dan telah merubah semua sisi kehidupan, kebijakan dan pembatasan yang diterapkan diberbagai negara menjadikan manusia mengurangi interaksinya dengan manusia lain, hal tersebut dilakukan untuk memutus rantai penularan virus covid-19. Kebijakan pemerintah Indonesia meniadakan pembelajaran tatap muka baik tingkat universitas maupun sekolah-sekolah dan menggantinya dengan pembelajaran online/daring membuat penurunan kunjungan dan pemanfaatan perpustakaan oleh pemustaka. Dengan kenyataan tersebut diperlukan sebuah strategi agar perpustakaan khususnya perpustakaan perguruan tinggi tetap bisa berperan sebagai jantung perguruan tinggi. Salah satu strategi layanan yang bisa dilakukan perpustakaan dimasa pandemi ini adalah dengan cara menyediakan layanan referensi vitual. Layanan referensi virtual merupakan salah satu strategi perpustakaan peguruan tinggi dengan menyediakan layanan referensi secara online sehingga layanan tersebut tetap bisa diakses dimanapun berada tanpa harus datang langsung ke perpustakaan. Layanan ini juga sebagai wujud nyata peran serta perpustakaan perguruan tinggi dalam menerapkan social distancing dan mencegah perpustakaan sebagi klaster penularan baru. Pandemic covid-19 came suddenly, has changed all sides of life, policies and restrictions applied in various countries make humans reduce their interaction with other humans, it is done to break the chain of transmission of the covid-19 virus. The wisdom of the Indonesian government to eliminate face-to-face learning at both the university and school levels and replace it with online learning makes a decrease in visits and utilization of libraries by the library. With this fact, a strategy is needed so that libraries, especially college libraries, can still act as the heart of the college. One of the service strategies that libraries can do in this pandemic period is to provide virtual reference services. Virtual reference services are one of the strategies of high learning libraries by providing online reference services so that they can still be accessed anywhere in the world.

Using Canvas Commons to Transform Information Literacy Instruction

2021 ◽  
pp. 231-247
Author(s):  
Katherine Farmer ◽  
Jeff Henry ◽  
Dana Statton Thompson ◽  
Candace K. Vance ◽  
Megan Wilson
Keyword(s):  
Information Literacy ◽  
Lessons Learned ◽  
Academic Librarians ◽  
Online Information ◽  
Curriculum Mapping ◽  
Library Instruction ◽  
Face To Face ◽  
Face To Face Instruction ◽  
The University ◽  
The Impact

As more courses are offered online, many academic librarians need to determine how to teach information literacy in a virtual environment. Starting in the Summer of 2019, a team of five librarians embarked on transforming their instruction offerings through the use of Canvas Commons. The librarians wanted to deliver online information literacy content by creating downloadable library instructional modules based on curriculum mapping at the programmatic level. The need to reconsider these practices was further exacerbated by the impact of COVID-19 on higher education. When the university moved all courses online in the Spring of 2020 due to COVID-19, the team was able to quickly pivot and offer library instruction through Canvas Commons modules, replacing face-to-face instruction. In this chapter, the authors describe the implementation of information literacy modules on campus, lessons learned, and future plans for the project in light of the pandemic.

Happiness at the end of life: A qualitative study

2021 ◽  
pp. 1-7
Author(s):  
Tan Seng Beng ◽  
Wong Ka Ghee ◽  
Ng Yun Hui ◽  
Ooi Chieh Yin ◽  
Khoo Wei Shen Kelvin ◽  
...  
Keyword(s):  
Palliative Care ◽  
Qualitative Study ◽  
End Of Life ◽  
Terminal Illness ◽  
Terminally Ill ◽  
Social Connections ◽  
Targeted Interventions ◽  
Pain And Suffering ◽  
The University ◽  
Eudaimonic Happiness

Abstract Objective Dying is mostly seen as a dreadful event, never a happy experience. Yet, as palliative care physicians, we have seen so many patients who remained happy despite facing death. Hence, we conducted this qualitative study to explore happiness in palliative care patients at the University of Malaya Medical Centre. Method Twenty terminally ill patients were interviewed with semi-structured questions. The results were thematically analyzed. Results Eight themes were generated: the meaning of happiness, connections, mindset, pleasure, health, faith, wealth, and work. Our results showed that happiness is possible at the end of life. Happiness can coexist with pain and suffering. Social connections were the most important element of happiness at the end of life. Wealth and work were given the least emphasis. From the descriptions of our patients, we recognized a tendency for the degree of importance to shift from the hedonic happiness to eudaimonic happiness as patients experienced a terminal illness. Significance of results To increase the happiness of palliative care patients, it is crucial to assess the meaning of happiness for each patient and the degree of importance for each happiness domain to allow targeted interventions.

scholarly journals A Better Learning Community: Mixed-Methods Reveal Medical Student Preferences with Implications for Learning Community Design and Implementation

2021 ◽  
Vol 8 ◽  
pp. 238212052110148
Author(s):  
Jasna Vuk ◽  
Steven McKee ◽  
Sara Tariq ◽  
Priya Mendiratta
Keyword(s):  
Mixed Methods ◽  
Learning Community ◽  
Online Survey ◽  
Free Form ◽  
University Of Arkansas ◽  
Medical Sciences ◽  
Face To Face ◽  
Personal Support ◽  
School Learning ◽  
The University

Background: Medical school learning communities benefit students. The College of Medicine (COM) at the University of Arkansas for Medical Sciences (UAMS) provides medical students with academic, professional, and personal support through a learning community (LC) made of 7 academic houses. Objectives: To evaluate the effectiveness of the academic house model at UAMS utilizing a mixed-methods survey. The aims were to: (1) assess student experience and satisfaction with academic houses, (2) describe the realms of advising and guidance, and (3) identify areas for improvement. Method: An online survey was assigned to 723 COM students (all students enrolled, first through fourth years) at UAMS in March 2019. The survey was comprised of 25 items (10 multiple-choice, 8 on the Likert scale, and 7 open-ended questions). Data was depicted using frequency and percentages and/or thematic review of free-form responses. Results: The survey response rate was 31% (227 students). The majority of students responding (132, 58.1%) attended 2 or more face-to-face meetings with the faculty advisor within the preceding year. However, 27 (11.9%) students did not have any meetings. Approximately two-thirds of the respondents were satisfied or very satisfied with the guidance and direction provided by their advisors [very satisfied (n = 83; 36.6%); satisfied (n = 77; 33.9%)]. Themes that emerged from student generated areas for improvement include time constraints, advisor/advisee interest mismatch, and perceived inadequacy of advising content/connections. Conclusions: This study confirms the effectiveness of the LC model for advising and mentoring in the COM at UAMS. Uniquely, this study identifies not only learners’ satisfaction with their LC but also highlights areas for improvement which are widely generalizable and important to consider for institutions with or planning to start an LC.

scholarly journals COVD-26. TELEPHONE CONSULTATIONS IN NEURO-ONCOLOGY DURING THE COVID-19 PANDEMIC: LEVELS OF PATIENT SATISFACTION AND COMPARISON WITH TRADITIONAL FACE-TO-FACE CONSULTATIONS

2020 ◽  
Vol 22 (Supplement_2) ◽  
pp. ii26-ii26
Author(s):  
Emma Toman ◽  
Claire Goddard ◽  
Frederick Berki ◽  
William Garratt ◽  
Teresa Scott ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
University Hospitals ◽  
Health Crisis ◽  
Patient Satisfaction Questionnaire ◽  
Telephone Consultation ◽  
Exact Test ◽  
Face To Face ◽  
Significant Difference ◽  
The Face ◽  
The University

Abstract INTRODUCTION Controversy exists as to whether telephone clinics are appropriate in neurosurgical-oncology. The COVID-19 pandemic forced neuro-oncology services worldwide to re-design and at the University Hospitals Birmingham UK, telephone clinics were quickly implemented in select patients to limit numbers of patients attending hospital. It was important to determine how these changes were perceived by patients. METHODS A 20-question patient satisfaction questionnaire was distributed to patients who attended neuro-oncology clinic in person (“face-to-face”), or via the telephone. Fisher’s exact test was used to determine significance, which was set at p< 0.05. RESULTS Eighty questionnaires were distributed between June 2020 and August 2020. Overall, 50% (n=40) of patients returned the questionnaire, 50% (n=23) of face-to-face and 50% (n=17) telephone patients. Of those who received telephone consultations, 88% (n=15) felt the consultation was convenient, 88% (n=15) were satisfied with their consultation and 18% (n=3) felt they would have preferred to have a face-to-face appointment. Of those who attended clinic in person, 96% (n=22) felt their consultation was convenient, 100% (n=23) were satisfied with their consultation and 13% (n=3) would have preferred a telephone consultation. Within the face-to-face clinic attendees, only 13% (n=3) were concerned regarding the COVID risk associated with attending hospital. There was no significant difference in patient convenience or satisfaction (p=0.565 and p=0.174 respectively) between face-to-face and telephone clinics. There was no significant difference in whether patients would’ve preferred the alternative method of consultation (p > 0.999). CONCLUSION Our study suggests that careful patient selection for neuro-oncology telephone clinic is not inferior to face-to-face clinic. Telephone clinic during COVID-19 pandemic proved to be convenient, safe and effective. This global health crisis has transformed telephone neuro-oncology consultations from an experimental innovation into established practice and should be continued beyond the pandemic in select cases.

scholarly journals Doctoral research amidst the Covid-19 pandemic: Researcher reflections on practice, relationships, and unexpected intimacy

2021 ◽  
Vol 20 (1-2) ◽  
pp. 570-578
Author(s):  
Luke Ray Campbell
Keyword(s):  
Social Work ◽  
Participant Recruitment ◽  
Digital Platforms ◽  
Face To Face ◽  
Social Work Research ◽  
Doctoral Research ◽  
University Of Edinburgh ◽  
Interpretive Method ◽  
The University ◽  
Radical Shift

Responding to the Special Issue call by the Qualitative Social Work: Research and Practice Journal, this article reflects on the challenges faced by a Social Work doctoral student at the University of Edinburgh (Scotland) during the Covid-19 outbreak. Having already commenced their fieldwork through a series of Freirean-style dialogical interviews via Biographical Narrative Interpretive Method (B.I.N.M.), the nationwide-lockdown demanded a drastic deviation from the intended in-person face-to-face interviews with lone parent participants. Significant academic consideration had already been given to the researcher’s existing academic, professional, and social relationships to north and northwest Edinburgh - the geographical focus within the study - via a process of reflexivity prior to commencing the interviews, yet the shift from discussions in neutral venues (e.g. community centres and public cafes) to dialogues conducted exclusively via digital platforms brought about a radical shift in interpersonal dynamics as both researcher and participant were exposed to each other’s homes, families, and other aspects of domestic life. The change in circumstances bore major implications not only for participant recruitment, but also created an unexpected intimacy within the interviewer-interviewee relationships.

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