Do Political Connection and Corporate Governance Mechanism Increase Corporate Social Responsibility Disclosure?

The objective of this study is to investigate the impact of political connection and corporate governance mechanisms (independent board of commissioner, institutional ownership, and board of commissioner size) toward Corporate Social Responsibility (CSR) disclosures using Global Reporting Initiative (GRI) Guidelines. Purposive sampling technique was conducted and 272 non-financial companies listed in the Indonesian Stock Exchange during 2015-2017 were acquired as the samples (816 firm-years). For testing the hypotheses, unbalanced Generalized Least Square panel data regression was employed. The finding shows that political connection and board of commissioner size have a positive impact on CSR disclosures while independent board of commissioner and institutional ownership do not. This study contributes to political connection, corporate governance mechanism, and CSR disclosure literature by identifying CSR disclosure based on GRI guidelines up to the most detailed level, which are 77 disclosure items indicators and 254 sub-indicators. Meanwhile, previous research only identify CSR disclosure up to 77 GRI indicators without paying attention to the sub-indicators in detail.

Implications of Job Satisfaction, Organizational Commitment, and Organizational Culture on Organizational Citizenship Behavior in Electrical Professional Organizations in Indonesia

This study analyzes the successful implementation of Organizational Citizenship Behavior (OCB) through the roles of job satisfaction, organizational culture, and organizational commitment. The research was conducted at the Indonesian Electrical Contractors Associations using the Partial Least Square (PLS) method. A number of 100 respondents were asked to fill in a questionnaire distributed via a google form. The results explain that both organizational commitment and organizational culture affect positive behavior (OCB) while job satisfaction does not. These three variables have implications for behavior change represented by culture, job satisfaction, and commitment. Thus, it is possible to deduce that the success of organizational citizenship behavior (OCB) is influenced by organizational commitment and culture that shape employee professionalism. As for job satisfaction, it must be improved through a competitive salary system, support among employees, and a conducive work environment.

Boosting Emerging Technology Adoption in SMEs: A Case Study of the Fashion Industry

Small and medium enterprises (SMEs) provide a significant contribution to the economy and are amongst the target of governments’ digital transformation programs. Yet, existing advanced technology adoption models are based upon and targeted for large-scale companies and might not be applicable to the majority of firms in this segment. To address this issue, this study aims to explore ways in boosting the adoption of technologies relevant to SMEs by employing a qualitative research approach through in-depth interviews and focus group discussions with manufacturing SMEs in the fashion industry. Evidence of this study points to several main findings: (1) Leader's competencies, technology literacy, growth mindset, and supportive SME conditions provide positive sentiments towards emerging technologies. However, (2) SMEs must also consider the compatibilities of the technology and evaluate its advantage to the firms prior to adoption. Lastly, (3) stakeholders support and competitors influence are also shown to affect SME leaders, the SME, and the technology itself in terms of supporting technology adoption. This research contributes to the literature by uncovering current condition and needs of SMEs for their technological transformation. For relevant stakeholders, targets of transformation might be achieved if the particular concerns of SMEs have been addressed.

Millennial Experience in Islamic Banking: A Comparative Study between Clients and non-Clients

This study examines factors affecting millennial loyalty to Islamic banks, from the perspective of both customers and non-customers. It employed the quantitative method and was assessed with an exploratory-descriptive approach. The study was conducted in Bandung by distributing questionnaires to 200 non-customers and 200 customers of Islamic banks who were between 19-39 years old. Partial Least Square analysis was employed to evaluate the data. The results show that the exploratory-descriptive approach is able to provide complete information about the customer and non-customer loyalty toward Islamic banks. This research underlines that service quality is a significant factor in building customer loyalty while opinion leader is an influencing factor for non-customer loyalty. The study, then, provides guidelines for banking management to improve service quality and to develop marketing strategies using opinion leaders. Besides, it is also advisable for the managers to adjust themselves to the latest trends and millennials lifestyles.

European Expert Buyers’ Perceptions of New Zealand Agri-food Products and Businesses: An Explanation of the Theory of Buyer-Seller Relationships and Country of Origin Theory

With agrifood export earnings so pivotal to New Zealand (NZ)’s economy, understanding how expert buyers perceive the country’s agrifood products and businesses is imperative. This holds particularly true for the European Union (EU), being one of NZ’s main trading partners. This research draws on the key theories centering on buyer-seller relationships and Country of Origin (CoO) theory, investigating specifically the perceptions of NZ agrifood products and businesses held by European expert buyers who have different levels of knowledge and experience. A quantitative survey was conducted which investigated these perceptions held by the European expert buyers accessed in-person at a trade show in 2015 in Germany. Bipolar adjective scales were used to test product and business attributes. One-way ANOVA’s were adopted to test for perceptual differences between European buyers with high/medium/low experience with New Zealand’s agrifood products and/or businesses. Overall, New Zealand agrifood products and businesses were viewed positively from the perspective of European expert buyers, with the degree of positivity increasing as the level of experience increased. This study also highlighted the need for future research on how CoO affects buyer-seller relationships, especially via the concept of the “halo effect”.

Shopping Destination Image and Loyalty: Do Tourist and Resident Perceive Differently?

Research shows that shopping is a must activity of tourist and resident, and there is intense competition between shopping destinations. However, literature often gives a little attention to how a shopping destination's image impacts customer loyalty. Thus, the current study examines the shopping destination image model that incorporates the affective, cognitive, and overall images in predicting shopping loyalty of both tourist and resident. The results from 408 survey data verify the shopping destination image model's relevance in predicting both tourist and resident loyalty towards shopping destinations. The affective and cognitive image elements are the key drivers of overall image and loyalty towards tourist and resident shopping destinations. Further, this study shows a significant variation between how tourists and residents regard the effect of cognitive image on their loyalty towards a shopping destination.

Examining the Attitude-Behavior Gap and Adoption Intention of SHS Technology

Current fuel-based electricity used to fulfill household electricity needs becomes a reason that worsens the global warming. Even though Indonesia is benefited from abundant solar radiation level, the utilization of solar energy as one possible solution is still very poor. This unused eco-friendly energy needs to be investigated by examining consumers’ intention to adopt Solar House System (SHS) technology along with factors affecting it. This study uses Behavioral Reasoning Theory (BRT) consists of values, reasons for adoption, reasons against adoption, attitude, and social influence as variables to predict adoption intention. Further, Partial Least Square Modeling is used to test the hypotheses after collecting 428 data by distributing questionnaire in Bandung Area. The result reveals that social influence is found to play the most significant role in predicting SHS adoption intention, attitude, reasons for adoption, and values. Thus, this study extents our understanding of attitude-behavior gap in the context of green technology as well as the impact of social influence.

Service Improvement Priorities of The Economy-Premium Train in Indonesia

Service quality is an important factor that affects the long-term growth and operation of a service-oriented transportation system. The excellent service quality provided by The Indonesian Railway Company (PT KAI) to its passengers is able to help the company to have sustainable growth. This is an empirical study that utilizes an online questionnaire to collect data. The determination of the sample was conducted by using judgment sampling and the target sampling was conducted by incidental sampling method. This study applied Importance-Performance Analysis (IPA) to identify service attributes that have strong influence and priority for improvement with maximum resources. Research results show that passengers, in general, felt satisfied by the service of the economy-premium train in Indonesia, particularly with the completeness of emergency equipment, security and safety during the trip, and professional train staff. Passengers are not satisfied with the service attributes of TV show content, the price of food and beverage, and the leg space for rest. However, according to the IPA result, it is found that the service priorities that should be improved by PT KAI are the availability of internet access during the trip, cellphone signal strength, noise level in trains, and the affordability of ticket prices.

Board Characteristics and Islamic Bank Performance

This study examines the influence of board characteristics on bank performance with size as the moderating variable. The study was performed on Sharia Commercial Bank (BUS, Bank Umum Syariah) in Indonesia for period 2010-2019. This study used samples of 127 BUS-year observation. The data was analyzed by applying ordinary least square method and was processed by Warp-PLS application. Board characteristics is served as proxy variables with board of directors size, board of directors meetings and female board of directors, while bank performance is served as a proxy with Return On Asset. The result conveyed that female directors in the board and board of directors meeting affect positively and significantly over Return On Asset. However, the impact of board of directors size is insignificant on Return On Asset. Furthermore, the result showed that size moderates negativity and significance of board of directors influence and board of directors meeting on Return On Asset. However, size is insignificant in moderating the influence of female directors in the board over Return On Asset.

Analysis of Quality-Value-Purchase in the Leather Products Industry

Sustainable growth in leather products purchase can cause the consumers to experience in purchasing leather products with various brands, qualities, price, and value which are gained. This research examines the repurchase of leather products by evaluating brand perception (brand experience and brand affect) and product evaluation (perceived value, perceived quality, and price perception). The data were taken from 297 respondents who have purchased this product from Garut, Indonesia as one of the biggest production centers of leather fashion products in Indonesia. By applying partial least square, it revealed that brand experience and brand affect are influential toward perceived quality. Both perceived quality and price perception are then influential toward perceived value. Repurchase intention is affected by perceived quality and perceived value. This result proves that brand perception is able to underlie product evaluation which then will influence repurchase intention.