Enhancing the transfer of knowledge resources through effective utilization of labor and technology in a global organization: a case study of Bovis Lend Lease Inc.'s global knowledge transfer system

2005 ◽  
Vol 12 (2) ◽  
pp. 132-139 ◽  
Author(s):  
Stephan Kudyba
Author(s):  
Will Barrett ◽  
M. S. Lydia Lau ◽  
Peter M. Dew

Managing knowledge is not a new idea. Although the term “knowledge management” is a recent introduction into the corporate lexicon, the concept is by no means exclusive to the 1990s. The underlying concepts of knowledge management, such as collaboration, exchange of ideas, communication, and so on, have always been present in organisations. Spontaneous, unrestricted knowledge transfer is vital to business success and the transfer of knowledge occurs within organisations whether the process is managed or not. In large, decentralised organisations, knowledge is constrained by organisational, cultural and physical barriers. In such cases, the transfer of knowledge is localised and fragmentary as mechanisms for accessing distant knowledge resources are poor or nonexistent. A traditional solution is the corporate librarian or other broker, who presides over a repository of knowledge and is aware of expertise across the organisation. However, this role may be unable to meet the modern demands of knowledge management, or be obsolete if the management of knowledge is to become part of every employee’s job.


2014 ◽  
Vol 13 (6) ◽  
pp. 260-263
Author(s):  
Geeta Rana ◽  
Alok Kumar Goel ◽  
Ajay Kumar Saini

Purpose – This paper aims to examine the issues of knowledge transfer in international strategic alliance within Hero Moto Corp. Ltd., an Indian multinational company. International Strategic alliances have been increasing in numbers in the past decades and transfer of knowledge and its transfer in multinational companies is wider debate. The case explores the complex issues involved in cross-organization and cross-country transfer of knowledge. The company has forged a strategic alliance with the US-based Erik Buell Racing for accessing technology and design inputs. Design/methodology/approach – It presents a structured case study that examines a wide range of knowledge transfer issues of international strategic alliance. Findings – It reveals that a major influencing factor is the national culture of the parents and that of the host country which provides the context with in which alliances are operate. It is also explored the ways in which the multi-parentage of strategic alliances influences their Human Resource Management (HRM) policies and practices. Originality/value – It provides plenty of useful information on an issue that affects virtually every employee and organization.


2013 ◽  
Vol 7 (1) ◽  
pp. 23-42 ◽  
Author(s):  
Davar Rezania ◽  
Noufou Ouedraogo

Purpose – The purpose of this research is to study the ad hoc problem of developing capabilities for knowledge transfer between various constituencies of an enterprise resource planning (ERP) implementation project. The paper studies how an ERP project develops ability to network, link, and integrate its various knowledge resources over time. Design/methodology/approach – The paper conducted a case study of an ERP project, from its initiation in 2008 to its completion in 2011. Findings – The case demonstrates the dynamics of development of knowledge transfer capacities through ad hoc problem solving. The paper identifies five mechanisms used in this case for the development of knowledge transfer capacities. Practical implications – Ad hoc problem solving mechanisms demonstrated in this paper can be intentionally planned and utilized in similar projects to enable interaction, integration, and institutionalization. Originality/value – Even though ad hoc problem solving as a model for change is prevalent in many organizations, studies of ad hoc problem solving capabilities as a mechanism for change are not extensive. This case describes ad hoc mechanisms that foster change and development of knowledge transfer capacities during large IT project implementations.


Author(s):  
Giovanna Vianello ◽  
Saeema Ahmed

It is widely recognized, both in industry and academia, that clear strategies in knowledge transfer positively influence the success of a firm. A firm should support the transfer of knowledge by standardizing communication channels within and across departments, based upon personalization, codification or a combination of these two strategies. The characteristics of the business influence the choice of communication channels used for knowledge transfer. This paper presents a case study exploring the transfer of knowledge within and across projects, specifically the transfer of service knowledge in the case of complex machinery. The strategies used for knowledge transfer were analysed and compared with the expected transfer mechanisms, similarities and differences were investigated and are described. A family of four identical rigs for offshore drilling was the selected case. The transfer of experience across the rigs during the commissioning phase of the first and the second rigs of the series was explored through interviews with the operators and the project management team. Differences between the expected knowledge transfer strategy, focused upon the moving of rig personnel and reusing of lessons learnt from one rig to the next, and the actual situation emerged. Various approaches for transferring knowledge were elicited and analysed with regard to the types of knowledge that were transferred and the context in which they were used. This study indicates factors that should be considered whilst designing a knowledge management system to support the systematic reuse of service knowledge.


Asian Survey ◽  
2019 ◽  
Vol 59 (4) ◽  
pp. 653-672
Author(s):  
Jane Yeonjae Lee

This article examines the peripheral experiences of skilled return migrants in their homeland and the wider social implications of global knowledge transfer. Through a case study of Korean New Zealander returnees, I argue that the process of skill transfer is not easy, as shown by the returnees’ difficulties and social alienation. Korean New Zealander returnees have a more alienated experience than Koreans of similar backgrounds returning from other Western countries.


Author(s):  
Hugo Pinto

Innovation is transformed in an encompassing domain where different types of actors are connected and interrelated. Nevertheless, academic science often feels threatened by the new emerging institutional paradigm characterized by the economic exploitation of public research results. This chapter explores university-firm relations and tensions, discussing the increased relevance of knowledge transfer. The ideas of Ludwik Fleck, intellectual precursor of Social Studies of S&T, contribute to the understanding of the difficulties of communication between different collectives, their styles of thought and the importance of ‘marginal individuals' in connecting different institutional spheres. Based on a qualitative approach to the case study of a Portuguese university attempting to create bridges with the business world, the text illustrates differences between the ‘academic science' and the firm, the recent institutionalization of commercialization of research, and findings for policy-making and management of knowledge transfer activities.


2015 ◽  
Vol 19 (02) ◽  
pp. 1550018 ◽  
Author(s):  
MATTIAS AXELSON ◽  
ANDERS RICHTNÉR

Research on knowledge transfer has predominantly focused on how to transfer source knowledge successfully to a recipient. However, there is a lack of studies on product development (PD) collaborations where the parties involved in the knowledge transfer must all jointly contribute to the knowledge transfer process when no clear sender–receiver relationship exists. Our paper concerns these relationships and is guided by the following research question: What are the mechanisms used in order to create operational level conditions for knowledge transfer in collaborative PD projects? Through a three-year longitudinal inductive case study on knowledge transfer between two companies, covering both operational and managerial levels, five key mechanisms for enabling knowledge transfer were identified: (1) co-locate a team; (2) access to existing technology; (3) establish a common vocabulary; (4) shared work processes; and (5) having joint work tasks. Our results show these five mechanisms have a mutual influence on each other, thus further facilitating the transfer of knowledge. Understanding the mechanisms and their interplay can help companies succeed in their attempts at reaping the benefits of PD collaborations.


2018 ◽  
Vol 1 (2) ◽  
Author(s):  
Laksmi Laksmi ◽  
Luki Wijayanti ◽  
Kiki Fauziah

In every educational institution, knowledge is regarded as the principal asset to achieve its goals. Educators are thus required to improve and broaden their knowledge through the transfer of knowledge and information. This paper seeks to answer the following research questions: 1) how knowledge transfer is constructed, through the SECI process, based on local wisdom by educators at Early Childhood Education Programs (PAUD) in Srengseng Sawah Sub-District, Jagakarsa District, South Jakarta? 2) what kinds of local wisdom do they apply? The aim of this research is to identify the social construction that takes place in the process of local wisdom-based knowledge transfer among educators. By applying a qualitative approach and a case study method, this research found that the educators, all of whom are women, construct education based on collective consciousness of their role as mothers and their common predicament working as PAUD educators. Their role as mothers teaches them how to deal with children (as role models and motivators). Being aware of their similar condition—PAUD educators have not been given equal status as educators at formal kindergartens—they take the initiative to build a social relationship based on egalitarian values (trust and respect among each other), as well as cosmopolitan values (openness, honesty, and orientation towards information and technology). Egalitarian and cosmopolitan values are part of the Betawi culture. The significance of this research is to raise a cultural understanding of the process of local wisdom-based knowledge transfer.


Management ◽  
2014 ◽  
Vol 18 (1) ◽  
pp. 227-240 ◽  
Author(s):  
Renata Winkler

Summary The paper discusses different approaches to the problems of knowledge transfer. In the paper factors that influence cross cultural knowledge transfer with training is presented. It can be argued that the impact of national culture on the transfer of knowledge is less than the influence of such elements of the transfer process like: number of canal, source’s willingness to share knowledge, sender’s willingness to acquire knowledge, absorptive capacity of the receiver and to what degree Knowledge Resources was transformed.


This paper explores the concept of relevance as an explanatory factor to the diffusion of IT-use, or, in this paper particularly, the use of Telehealth. Relevance is the net value of performance expectancy and effort expectancy and contains both micro-relevance (i.e. here-and-now) and macro-relevance (i.e. actual goals). Following the case-study approach, two Telehealth situations were studied in Rwanda and The Netherlands. In the comparison, two more existing studies in Canada and Tanzania were included. The conclusion is that relevance is the explanatory factor, whereas particularly micro-relevance is crucial. Without the micro-relevant occasions that initiate use, there will be no use on longer term. In the cases studied the micro-relevance of knowledge-transfer was crucial. Furthermore distance determined Telehealth relevance. Practical conclusions to cases were drawn.


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