scholarly journals E-commerce and the Media — Influences on Security Risk Perceptions

Author(s):  
Pita Jarupunphol ◽  
Chris J. Mitchell
2019 ◽  
Vol 10 (3) ◽  
pp. 233-254 ◽  
Author(s):  
Cristian Morosan ◽  
Agnes DeFranco

Purpose Cyber-attacks on hotel information systems could threaten the privacy of consumers and the integrity of the data they exchange upon connecting their mobile devices to hotel networks. As the perceived cyber-security risk may be reflected heterogeneously within the US consumer population traveling internationally, the purpose of this study is to examine such heterogeneity to uncover classes of US consumers based on their perceptions of risk of using tablets for various tasks when staying in hotels abroad. Design/methodology/approach Using data collected from 1,016 US consumers who stayed in hotels abroad, this study used latent profile analysis (LPA) to classify the consumers based on their perceptions of risk associated with several tablet use behaviors in hotels. Findings The analysis uncovered four latent classes and produced a characterization of these classes according to several common behavioral (frequency of travel, the continent of the destination, duration of stay and purpose of travel) and demographic (gender, age, income and education) consumer characteristics. Originality/value Being the first study that classifies consumers based on the risk of using tablets in hotels while traveling internationally, this study brings the following contributions: offers a methodology of classifying (segmenting) consumer markets based on their cyber-security risk perceptions, uses LPA, which provides opportunities for an accurate and generalizable characterization of multivariate data that comprehensively illustrate consumer behavior and broadens the perspective offered by the current literature by focusing on consumers who travel from their US residence location to international destinations.


2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Miao Liu ◽  
Hongzhong Zhang ◽  
Hui Huang

Abstract Background The coronavirus disease 2019 (COVID-19) is an emerging infectious disease that spreads around the world. The lack of effective antiviral drugs and vaccines, along with the relatively high mortality rate and high contagiousness, has raised strong public concerns over COVID-19, especially for people living in the most severely affected areas. This study aimed to clarify the influencing factors for the anxiety level among the Chinese people during the COVID-19 pandemic, with a particular focus on the media exposure to different COVID-19 information. Methods A total of 4991 respondents were randomly recruited from a national online panel from February 12th, 2020 to February 14th, 2020, a period when the number of COVID-19 cases surpassed 10,000 in a single day, with the total cases in China reaching up to 90,000. The relationships between media exposure of COVID-19 information, social and geographical proximity to COVID-19, risk perceptions were assessed using hierarchical ordinary least squares regression analysis. Results The media exposure to COVID-19 information was differently associated with anxiety. Meanwhile, the anxiety level was found to be high in respondents who personally knew someone infected with COVID-19 or those who living in an area with reported cases. Respondents who perceived more risks also reported a higher level of anxiety. Conclusions This study highlights the role of media exposure in affecting individuals’ anxiety level during the COVID-19 pandemic. Besides, it is recommended that government and health professionals are recommended to adopt effective risk communication strategies to protect citizens’ mental health during the pandemic.


2020 ◽  
Vol 11 (1) ◽  
Author(s):  
Li-San Hung ◽  
Mucahid Mustafa Bayrak

AbstractScientists and the media are increasingly using the terms ‘climate emergency’ or ‘climate crisis’ to urge timely responses from the public and private sectors to combat the irreversible consequences of climate change. However, whether the latest trend in climate change labelling can result in stronger climate change risk perceptions in the public is unclear. Here we used survey data collected from 1,892 individuals across Taiwan in 2019 to compare the public’s reaction to a series of questions regarding climate change beliefs, communication, and behavioural intentions under two labels: ‘climate change’ and ‘climate crisis.’ The respondents had very similar responses to the questions using the two labels. However, we observed labelling effects for specific subgroups, with some questions using the climate crisis label actually leading to backlash effects compared with the response when using the climate change label. Our results suggest that even though the two labels provoke similar reactions from the general public, on a subgroup level, some backlash effects may become apparent. For this reason, the label ‘climate crisis’ should be strategically chosen.


EMBO Reports ◽  
2011 ◽  
Vol 12 (7) ◽  
pp. 624-629 ◽  
Author(s):  
Jill McCluskey ◽  
Johan Swinnen
Keyword(s):  

2016 ◽  
Vol 27 (2) ◽  
pp. 418-437 ◽  
Author(s):  
Luca Urciuoli ◽  
Juha Hintsa

Purpose – Supply chain stakeholders may perceive security risks differently and thereby misalign mitigation strategies. Hence, causing weak spots in supply chains and thereby disruptions. The purpose of this paper is to determine whether supply chain companies actually perceive security risks and effectiveness of mitigation strategies differently. Design/methodology/approach – Two survey studies measuring perception of security risks and effectiveness of measures have been developed and used to collect data from European and Latin American companies, grouped as cargo owners and logistics companies. Findings – The findings of the surveys unveil that only two (out of six) security risks, namely, violation of customs non-fiscal regulations and illegal immigration, show significant differences between the two groups of companies. In addition, the surveys show that companies perceive equally the effectiveness of security measures. This study concludes that supply chains seem to have good visibility over the security risks of their partners. Hence, in terms of security, supply chain companies seem to have achieved a common understanding of risks and furthermore are able to act jointly to secure assets and operations. Originality/value – Previous research claim supply chain stakeholders may perceive risks differently and thereby may fail to correctly align mitigation strategies. Yet, to the authors knowledge, previous research has not empirically demonstrated these differences in perceptions of risks and mitigation strategies.


2020 ◽  
Vol 6 (3) ◽  
pp. 205630512094926
Author(s):  
Didem Türkoğlu ◽  
Meltem Odabaş

Responses to crises can highlight and exacerbate class inequalities. Seemingly neutral policy measures taken during the COVID-19 pandemic that aim to protect high-risk groups can lead to a shift in the public discourse that deprives citizens of their agency based not only on their age but also their class. In this article, we focus on the case of Turkey, one of the countries with the fastest growth of novel coronavirus cases in late March 2020, where the government introduced a curfew for people over the age of 65, while actively encouraging the rest of the working-age population to stay at home. An intersectional analysis of the Twitter campaign #StayatHome (# EvdeKal) and the media outlets’ news coverage of the policy implementation show that both platforms circulated human-interest stories of working-class men who defy the curfew predominantly. Both the stories and Twitter user comments often defined the subjects of those stories as rule-breakers and, therefore, as “mischievous uncles.” They became the scapegoats, while upper and middle classes avoided the label. These findings have implications for the framing of policy outcomes and welfare provisions as well as oppositional politics that push for the expansion of labor protections during the pandemic.


1995 ◽  
Vol 7 (2) ◽  
pp. 125-145 ◽  
Author(s):  
Leslie B. Snyder ◽  
Ruby A. Rouse

Marketing ZFP ◽  
2020 ◽  
Vol 42 (4) ◽  
pp. 35-46
Author(s):  
Steffen Jahn ◽  
Ann-Christin Langer ◽  
Ossama Elshiewy ◽  
Yasemin Boztuğ

Virtual shopping walls are innovative digital stores that can be placed in highly frequented areas of public transport, such as bus or subway stations. These walls resemble shelves of a stationary supermarket and allow convenient shopping with the smartphone combined with home delivery. The goal of the present research is to shed light on what drives widespread use of this store concept. Complementing traditional models of technology acceptance, this work examines the impact of perceived security risk with special emphasis on its moderating effect on the perceived usefulness-behavioral intention relationship. We find that the intention to use virtual shopping walls is driven by perceived ease of use and perceived usefulness, while perceived security risk acts like a barrier to acceptance. The negative effect of high perceived security risk, however, is mitigated by high perceived usefulness. This means that high perceived usefulness of virtual shopping walls can compensate for increased risk perceptions in a significant way, providing important insights for providers of virtual shopping walls.


Author(s):  
Anthony Leiserowitz ◽  
Nicholas Smith

Affective imagery, or connotative meanings, play an important role in shaping public risk perceptions, policy support, and broader responses to climate change. These simple “top-of-mind” associations and their related affect help reveal how diverse audiences understand and interpret global warming. And as a relatively simple set of measures, they are easily incorporated into representative surveys, making it possible to identify, measure, and monitor how connotative meanings are distributed throughout a population and how they change over time. Affective image analysis can help identify distinct interpretive communities of like-minded individuals who share their own set of common meanings and interpretations. The images also provide a highly sensitive measure of changes in public discourse. As scientists, political elites, advocates, and the media change the frames, images, icons, and emotions they use to communicate climate change, they can influence the interpretations of the larger public. Likewise, as members of the public directly or vicariously experience specific events or learn more about climate risks, they construct their own connotative meanings, which can in turn influence larger currents of public discourse. This article traces the development of affective imagery analysis, reviews the studies that have implemented it, examines how affective images influence climate change risk perceptions and policy support, and charts several future directions of research.


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