The Internalization of a Sectorial Standard for Quality Management: A Qualitative Analysis in Tourism

2017 ◽  
pp. 97-108
Author(s):  
Juan-José Tarí ◽  
José F. Molina-Azorín ◽  
Jorge Pereira-Moliner ◽  
María D. López-Gamero
Keyword(s):  
Quality Management ◽  
Qualitative Analysis

scholarly journals Total Quality Management Meta-Analysis: Founders, Awards Criteria, and Successful versus Failing Cases in Higher Education

2016 ◽  
Vol 8 (2) ◽  
pp. 38
Author(s):  
Iman Rabah
Keyword(s):  
Higher Education ◽  
Systematic Review ◽  
Quality Management ◽  
Total Quality Management ◽  
Qualitative Analysis ◽  
Meta Analysis ◽  
Total Quality ◽  
Management Concepts ◽  
Review Procedure ◽  
Clear Presentation

<p>The purpose of this meta-analysis paper is to give a clear presentation of the Total Quality Management (TQM) characteristics and concepts applicable to the higher education context. The paper presents the TQM concepts analysed by the founders of the TQM literature. Followed by the meta-analysis of the influence of TQM awards to quality management principles and characteristics. Those TQM awards are attractive to many organizations, including higher education. Consequently, their criteria can reshape the quality management concepts and implementation in organizations when they are granted such awards. This paper uses qualitative meta-analysis as a method of conducting a thorough secondary qualitative analysis of primarily qualitative results. In this systematic review procedure, the literature is reviewed as not only an objective means to combine the results of previous studies but also to compare, classify, and deduce conclusions of theTQM major concepts and the applicability of this model to higher education including successful and failing cases. All of the TQM concepts constituting of the TQM characteristics discussed by the TQM founders and also those TQM characteristics developed by the TQM awards’ criteria are analysed from the perspective of the higher education TQM scholars in order to present the applicability or inapplicability of those concepts or characteristics to higher education.</p>

scholarly journals IMPLEMENTASI PELAKSANAAN MANAJEMEN MUTU ISO 9001 : 2008 DI PERPUSTAKAAN UPI BANDUNG IMPLEMENTASI PELAKSANAAN MANAJEMEN MUTU ISO 9001 : 2008 DI PERPUSTAKAAN UPI BANDUNG

Edulib ◽  
2016 ◽  
Vol 2 (1) ◽  
Author(s):  
Herli Bahtiar
Keyword(s):  
Quality Management ◽  
Qualitative Analysis ◽  
Field Observation ◽  
Iso 9001 ◽  
State University ◽  
Implementation Quality ◽  
Observation Method ◽  
Descriptive Method

Abstrak Penelitian ini bertujuan untuk mengkaji sejauh mana penerapan  dari Implementasi SMM ISO 9001:2008 di Perpustakaan Universitas Pendidikan Indonesia (UPI) Bandung. inti permasalahan dari penelitian ini adalah bagaimana proses dari perencanaan, pengorganisasian, pelaksanaan dan pengawasan Implementasi ISO 9001 : 2008 yang diterapkan di perpustakaan Universitas Pendidikan Indonesia, Penelitian ini menggunakan metode deskriptif dengan analisis kualitatif, teknik pengumpulan data menggunakan metode pengamatan lapangan (Observasi), wawancara dan studi kepustakaan /literatur-literatur.berdasarkan dari hasil penelitian ini diperoleh gambaran mengenai bagaimana proses Imoplementasi ISO 9001 :2008 diterapkan pada perpustakaan Universitas Pendidikan Indonesia dari mulai perencanaan, pengorganisasian, pelaksanaan dan pengawasannya. Kata Kunci: Penerapan ISO 9001:2008; Manajemen Mutu; PerpustakaanAbstract   This research aimed to study how far the implementation of SMM ISO 9001:2008 has gone in the library of Indonesia State University (UPI) Bandung. The problem of this research is how the process of planning, organizing, implementing and controlling of ISO 9001:2008 Implementation is conducted in the library of Indonesia State University. This research used descriptive method with qualitative analysis and the data collected by using field observation method, interview and library study.  The result of this research gives description on how the process of ISO 9001:2008 Implementation was conducted in the library of Indonesia State University, starting from planning to organizing, implementing and controlling. Keywords: ISO 9001:2008 implementation, quality management, library 

scholarly journals SWOT analysis as a strategic tool for developing the quality management system of an educational organization

2021 ◽  
Vol 30 ◽  
pp. 03005
Author(s):  
Irina Spichak ◽  
Svetlana Stenyushkina ◽  
Igor Polevoy ◽  
Anastasia Nazarova ◽  
Svetlana Kucheryavenko
Keyword(s):  
Risk Management ◽  
Quality Management ◽  
Qualitative Analysis ◽  
Management System ◽  
Swot Analysis ◽  
Quality Management System ◽  
External Environment ◽  
Educational Organization ◽  
Management Tools

The article discusses the need to implement effective risk management tools in the quality management system of an educational organization, due to the increasing requirements of the external environment, increasing competition, and the globalization of the educational space. The main focus is on SWOT analysis as one of the reliable and effective tools for qualitative analysis of the organization’s strengths and weaknesses, opportunities and threats. The article highlights the features of using SWOT analysis in the process of risk management of an educational organization.

scholarly journals The interaction between standards development and economic growth of China

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Hao Zhang ◽  
Jiadong Jiang ◽  
Liwei Zheng ◽  
Xiangzhen Li
Keyword(s):  
Economic Growth ◽  
International Trade ◽  
Quality Management ◽  
Qualitative Analysis ◽  
International Standards ◽  
The World ◽  
Standards Development ◽  
The Government ◽  
Reform And Opening Up ◽  
Opening Up

AbstractChina has been participating in the international standards activities since the reform and opening up period. China’s standards action has not only brought about significant changes in the way of international trade, but also changed the connotation and manifestation of economic growth, which has further affected China’s position in the world standards development. On the basis of qualitative analysis of the interaction between standards development and economic growth, this paper quantitatively analyzes the degree of interaction between them. The results indicate that the higher standards in a country, the stronger its economic strength and the higher its position in world standards development. This conclusion is helpful for the government, industry authorities, and enterprises to pay more attention to standards in quality management and improve the standards level.

Quality management in the prophylaxis of venous thrombembolism - Results of a survey including 464 medical and surgical patients

VASA ◽  
2011 ◽  
Vol 40 (2) ◽  
pp. 123-130
Author(s):  
Klein-Weigel ◽  
Richter ◽  
Arendt ◽  
Gerdsen ◽  
Härtwig ◽  
...  
Keyword(s):  
Renal Function ◽  
High Risk ◽  
Quality Management ◽  
High Risk Group ◽  
Surgical Patients ◽  
Medical Patients ◽  
Risk Status ◽  
Vte Prophylaxis ◽  
Safety Concerns

Background: We surveyed the quality of risk stratification politics and monitored the rate of entries to our company-wide protocol for venous thrombembolism (VTE) prophylaxis in order to identify safety concerns. Patients and methods: Audit in 464 medical and surgical patients to evaluate quality of VTE prophylaxis. Results: Patients were classified as low 146 (31 %), medium 101 (22 %), and high risk cases 217 (47 %). Of these 262 (56.5 %) were treated according to their risk status and in accordance with our protocol, while 9 more patients were treated according to their risk status but off-protocol. Overtreatment was identified in 73 (15.7 %), undertreatment in 120 (25,9 %) of all patients. The rate of incorrect prophylaxis was significantly different between the risk categories, with more patients of the high-risk group receiving inadequate medical prophylaxis (data not shown; p = 0.038). Renal function was analyzed in 392 (84.5 %) patients. In those patients with known renal function 26 (6.6 %) received improper medical prophylaxis. If cases were added in whom prophylaxis was started without previous creatinine control, renal function was not correctly taken into account in 49 (10.6 %) of all patients. Moreover, deterioration of renal function was not excluded within one week in 78 patients (16.8 %) and blood count was not re-checked in 45 (9.7 %) of all patients after one week. There were more overtreatments in surgical (n = 53/278) and more undertreatments in medical patients (n = 54/186) (p = 0.04). Surgeons neglected renal function and blood controls significantly more often than medical doctors (p-values for both < 0.05). Conclusions: We found a low adherence with our protocol and substantial over- and undertreatment in VTE prophylaxis. Besides, we identified disregarding of renal function and safety laboratory examinations as additional safety concerns. To identify safety problems associated with medical VTE prophylaxis and “hot spots” quality management-audits proved to be valuable instruments.

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