Enhancing the smart tourism experience through geotag

2016 ◽  
Vol 19 (4) ◽  
pp. 731-742 ◽  
Author(s):  
Namho Chung ◽  
Inessa Tyan ◽  
Heejeong Han
Keyword(s):  
Tourism Experience ◽  
Smart Tourism

scholarly journals Enhancing the Smart Tourism Experience for People with Visual Impairments by Gamified Application Approach through Needs Analysis in Hong Kong

2020 ◽  
Vol 12 (15) ◽  
pp. 6213 ◽  
Author(s):  
Lusha Huang ◽  
Newman Lau
Keyword(s):  
Hong Kong ◽  
Positive Psychology ◽  
Game Design ◽  
Visual Impairments ◽  
Sustainable Tourism Development ◽  
Tourism Experience ◽  
Tourism Destinations ◽  
App Design ◽  
Shed Light ◽  
Smart Tourism

Sustainability studies in tourism are increasingly emphasizing social matters, for instance, “Accessible Tourism for All.” Research on people with visual impairments with smart tourism has so far been sparse. In order to resonate with the global call for sustainable tourism development, this paper aims to contribute to understanding the aspirations of people with visual impairments in terms of tourism and to explore how smart tourism destinations could potentially enhance the tourism experience they offer. We utilized multisensory participant observations and interviews to empathize with the target users and gain insights into their needs. The results showed that they were generally positive about travel, particularly autonomy, achievement needs, and socializing with other individuals. The findings also shed light on their desire to play games on their phones. Consequently, based on the findings and the theoretical groundings of PERMA model and MDA framework from positive psychology and game design, the study proposed a gamified approach to future tourism app design for people with visual impairments, which could enhance engagement, motivation, and enjoyment in the tourism experience.

scholarly journals Destinasi Wisata Pintar untuk Meningkatkan Pengalaman Wisata Melalui Personalisasi Layanan (Studi Kasus Pada Perusahaan Pariwisata di Jawa Tengah)

2019 ◽  
Vol 2 (1) ◽  
pp. 177
Author(s):  
Bambang Guritno ◽  
Haniek Listyorini ◽  
Renny Aprilliani ◽  
Y Sutomo
Keyword(s):  
Big Data ◽  
Information Exchange ◽  
Huge Data ◽  
Technology Platforms ◽  
Tourism Sector ◽  
Tourism Experience ◽  
Descriptive Approach ◽  
Tourism Destinations ◽  
The Right ◽  
Smart Tourism

Smart concepts into tourism destinations are dynamically embraced to connect stakeholders through technology platforms where information related to tourism activities can be exchanged directly. Instant information exchange has also created a huge data collection known as Big Data which may be computationally analyzed to reveal patterns and trends. Smart Tourism Destinations must make optimum use of Big Data by offering services that are suitable for the preferences of the user at the right time. In this connection, this paper aims to understand the contribution of how smart Tourism Destinations can potentially enhance the tourism experience through offering more personalized products or services to meet each visitor's unique needs and preferences. By using the skinative method and descriptive approach and the sample was taken through purposive sampling, the companies engaged in the tourism sector obtained the following research results: Understanding the needs, desires and desires of travelers became increasingly important for the competitiveness of tourism destinations. Therefore, the findings in this study are expected to be very beneficial for the number of tourism destinations.

A Comprehensive Systematic Literature Review About Smartness in Tourism

2022 ◽  
pp. 203-227
Author(s):  
Gizem Duran ◽  
Selma Meydan Uygur
Keyword(s):  
Qualitative Research ◽  
Literature Review ◽  
Competitive Advantage ◽  
Systematic Literature Review ◽  
Current Literature ◽  
Personalized Services ◽  
Tourism Experience ◽  
Academic Publications ◽  
The Subject ◽  
Smart Tourism

With the rapidly developing technology, the tourism experience has started to enrich and innovative/personalized services and competitive advantage in tourism have started to gain importance. Smartness in tourism refers to tourism activities supported by technology. This study aims to classify the current literature on the subject of smartness in tourism. First of all, a qualitative research was carried out by explaining the concepts of smart tourism and smart tourism destination in the literature. Within the scope of the research, a qualitative research was conducted using systematic literature review method. In the research, 264 academic publications related to smartness in tourism were analyzed in terms of the destinations where they were applied, the scope of the journals they were published, the language of the publication, the methods and approaches, and suggestions were made for further studies.

scholarly journals Blockchain Technology for Smart Tourism Destinations

2020 ◽  
Vol 12 (22) ◽  
pp. 9715
Author(s):  
Inessa Tyan ◽  
Mariemma I. Yagüe ◽  
Antonio Guevara-Plaza
Keyword(s):  
Current Knowledge ◽  
Local Communities ◽  
Innovative Technology ◽  
Privacy Concerns ◽  
Blockchain Technology ◽  
Tourism Experience ◽  
Conceptual Paper ◽  
Tourism Destinations ◽  
Smart Tourism

This conceptual paper discusses the potential of blockchain technology for Smart Tourism Destinations. The main focus is placed on Smart Tourism Destinations’ four major goals that can be achieved by using blockchain technology, namely: enhancing tourism experience, rewarding sustainable behaviour, ensuring benefits for local communities, and reducing privacy concerns. The paper also outlines the major challenges that need to be overcome to successfully implement this innovative technology. This paper attempts to further advance the current knowledge about the possible implications of blockchain technology within the smart tourism domain, and especially Smart Tourism Destinations.

scholarly journals Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology

2021 ◽  
Vol 12 ◽  
Author(s):  
Feiya Lan ◽  
Qijun Huang ◽  
Lijin Zeng ◽  
Xiuming Guan ◽  
Dan Xing ◽  
...  
Keyword(s):  
Big Data ◽  
Data Analysis ◽  
Field Investigation ◽  
Big Data Analysis ◽  
Tourism Industry ◽  
Literature Analysis ◽  
Tourism Experience ◽  
Urban Security ◽  
Travel Services ◽  
Smart Tourism

The present work aims to boost tourism development in China, grasp the psychology of tourists at any time, and provide personalized tourist services. The research object is the tourism industry in Macau. In particular, tourists' experiences are comprehensively analyzed in terms of dining, living, traveling, sightseeing, shopping, and entertaining as per their psychological changes using approaches including big data analysis, literature analysis, and field investigation. In this case, a model of tourism experience formation path is summarized, and a smart travel solution is proposed based on psychological experience. In the end, specific and feasible suggestions are put forward for the Macau tourism industry. Results demonstrate that the psychology-based smart travel solution exerts a significant impact on tourists' tourism experience. Specifically, the weight of secular tourism experience is 0.523, the weight of aesthetic tourism experience is 0.356, and the weight of stimulating tourism experience is 0.121. Tourists prefer travel destinations with excellent urban security and scenic authenticity. They give the two indexes comprehensive scores of 75.14 points and 73.12 points, respectively. The proposed smart travel solution can grasp the psychology of tourists and enhance their tourism experiences. It has strong practical and guiding significances, which can promote constructing smart travel services in Macau and enhancing tourism experiences.

scholarly journals Smart tourism destination triggers consumer experience: the case of Porto

2018 ◽  
Vol 27 (1) ◽  
pp. 6-25 ◽  
Author(s):  
Pedro Liberato ◽  
Elisa Alen ◽  
Dalia Liberato
Keyword(s):  
Mobile Devices ◽  
Information And Communication Technologies ◽  
The Internet ◽  
Consumer Experience ◽  
Data Set ◽  
Content Type ◽  
Tourism Experience ◽  
Tourism Destinations ◽  
The City ◽  
Smart Tourism

Purpose The purpose of this paper is to emphasize the increasing importance of information and communication technologies (ICTs) in smart tourism destinations, in their integration in the activity of the tourism companies, and in their interaction with visitors/tourists. In summary, it is intended to evaluate in the city of Porto how the use of technology before, during and after the visit influences the tourist experience. Design/methodology/approach The authors empirically investigate the importance of using ICTs during tourism experience, assess the access/availability of ICT at the destination and its importance in tourist’s decisions. It is analyzed if the applications and/or information available on the internet are important and positively influence the tourism experience in Porto, that is, the degree of tourist satisfaction. The empirical evidence is based on a quantitative analysis, using a data set involving 423 tourists in the city of Porto. Findings The importance of the internet access at the destination, especially in places like airports and hotels, since most tourists are primarily using their mobile devices and computers during the trip, and the existing information technologies available in the destination (internet, smartphones or other mobile devices and applications) are considered very important in explaining tourists’ experience. Originality/value This study identifies the strengths and weaknesses of the technological strategies, providing useful information for destination management, discussing innovation in tourism, and proposing a framework that empirically evaluates how technological components used in smart tourism destinations can improve tourists’ experiences.

Research on Construction of Smart Tourism Perception System and Management Platform

2014 ◽  
Vol 687-691 ◽  
pp. 1745-1748 ◽  
Author(s):  
Ning Wang
Keyword(s):  
Information Service ◽  
The Internet ◽  
Tourist Destinations ◽  
Management Platform ◽  
Tourism Management ◽  
Perception System ◽  
Tourism Experience ◽  
Smart Technologies ◽  
Integration Data ◽  
Smart Tourism

Smart tourism is a new concept focus on the tourism experience promotion. It is necessary to improve tourist experience using smart technologies, so that more efficient and appropriate measures can be taken and make a contribution to tourism experience promotion. In this paper, smarter tourism comes to be known with the deepening of the influence of information technology. In order to realize the intensification,intellectualization and unionization of tourism management, a smarter tourism perception system must be constructed on the base of cloud computing and the Internet of things so that standard information service is available to tourists, businesses and governments via its safe and online communicative functions. Smarter tourism perception system can connect travel attractions, hotels, transportation and other facilities tourist destinations of things completely to the Internet system and integration, data integration as the core database of tourism resources, which provide a more convenient means of destination tourism management and services.

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