Stress and social support as the predictors of job burnout and work engagement among human services professionals

2009 ◽  
Author(s):  
Magdalena Kalinska ◽  
R. Cieslak
Keyword(s):  
Social Support ◽  
Work Engagement ◽  
Human Services ◽  
Job Burnout ◽  
Human Services Professionals

scholarly journals Current status and related factors of turnover intention of primary medical staff in Anhui Province, China: a cross-sectional study

2021 ◽  
Vol 19 (1) ◽  
Author(s):  
Guimei Chen ◽  
Lingzhi Sang ◽  
Jian Rong ◽  
Huosheng Yan ◽  
Hongzhang Liu ◽  
...  
Keyword(s):  
Social Support ◽  
Human Resources ◽  
Turnover Intention ◽  
Medical Staff ◽  
Psychological Capital ◽  
Pearson Correlation ◽  
Job Burnout ◽  
Current Status ◽  
Capital Social ◽  
Related Factors

Abstract Background The shortage of primary medical staff is an important issue in the management of health human resources, and it is also a problem that all countries in the world need to face together. Since 2009, China has implemented a new series of medical system reforms and the shortage and loss of primary medical staff have been alleviated accordingly. However, China has a large population and it is difficult to distribute health human resources evenly across regions. This study aimed to explore the current status of turnover intention and its relationship with psychological capital, social support, and job burnout, as well as how these factors influence turnover intention of primary medical staff in Anhui province, China. Methods Using structured questionnaires to collect data, including demographic characteristics, turnover intention, psychological capital, social support, and Chinese Maslach Burnout Inventory scale. A total of 1152 primary medical workers of Anhui were investigated. Data were analyzed by t-test, analysis of variance (ANOVA), Pearson correlation analysis, and multiple linear regression model. Results Total scores of turnover intention, psychological capital, social support, and job burnout of subjects were 14.15 ± 4.35, 100.09 ± 15.98, 64.93 ± 13.23 and 41.07 ± 9.437, respectively. Multiple linear regression showed the related factors of turnover intention were age, job position, work unit, and scores of job burnout. Pearson correlation showed psychological capital and social support were negatively correlated with turnover intention, while the score of job burnout was positively correlated with turnover intention. Conclusion The improvement of psychological capital and social support and the reduction of job burnout may play an important role in reducing turnover intention of primary medical staff. Primary medical managers should strengthen the humanistic care for primary medical staff, optimize the incentive mechanism, and improve internal management of medical institutions for stability.

The Assessment of Resilience and Burnout in Correctional Officers

2018 ◽  
Vol 45 (8) ◽  
pp. 1213-1233 ◽  
Author(s):  
Vera A. Klinoff ◽  
Vincent B. Van Hasselt ◽  
Ryan A. Black ◽  
Estefania V. Masias ◽  
Judy Couwels
Keyword(s):  
Social Support ◽  
Positive Psychology ◽  
Occupational Stress ◽  
Correctional Officers ◽  
Negative Relationship ◽  
Job Burnout ◽  
Correctional Officer ◽  
Personal Strengths ◽  
The Relationship ◽  
Detention Facilities

Despite the awareness of occupational stress in first responders, virtually no investigations have focused on correctional officer resilience. The purpose of this study was to (a) identify whether personal strengths (i.e., hope, optimism, social support) are associated with increased resilience, (b) determine the extent to which resilience protects against job burnout, and (c) ascertain whether resilience mediates the negative relationship between personal strengths and reduced burnout. Correctional officers ( N = 300) were randomly selected across five detention facilities. Meditational analyses examined the relationship between personal strengths and burnout, through the construct of resilience. Results revealed hope, optimism, and social support are significantly associated with reduced burnout, and that this relationship is mediated by resilience. These results suggest that personal strengths can reduce burnout in correctional officers by increasing resilience. This is the first study to examine the effects of these positive psychology variables on burnout in a correctional officer population.

scholarly journals Who can enjoy the unavoidable emotional labor

2014 ◽  
Vol 27 (4) ◽  
pp. 719-742
Author(s):  
SeungGeun Baeck ◽  
KangHyun Shin ◽  
JongHyun Lee ◽  
ChangGoo Heo
Keyword(s):  
Work Engagement ◽  
Emotional Labor ◽  
Negative Emotion ◽  
Job Burnout ◽  
Self Monitoring ◽  
Main Effect ◽  
Relationship Of ◽  
Main Effects ◽  
The Relationship ◽  
Positive Effect

The purpose of this study was to examine the positive effect of self-monitoring among emotional display rules (fostering positive emotion(FPE) & suppressing negative emotion(SNE)) and consequential work attitude (job burnout & work engagement). A sample of 191 hotel employees were participated in this study and data were analyzed by SPSS. The results are as follows. First, the main effect of FPE on work engagement was supported, but the main effect of SNE on job burnout was not. Second, the main effects of self-monitoring on engagement and burnout were supported. Third, the moderation effects of self-monitoring which buffer the relationship of SNE on burnout and which facilitate the relationship FPE on engagement were significant. Finally, the implications and limitations were discussed.

 A Qualitative Examination of the Preparedness of African American Pastors to Address Issues of Addictions

2021 ◽  
Vol 40 (1) ◽  
pp. 32-47
Author(s):  
Shuntay Tarver ◽  
Chaniece Winfield ◽  
Judith Preston ◽  
Alexis Wilkerson ◽  
Isaac Shorter
Keyword(s):  
African American ◽  
Human Services ◽  
Educational Opportunities ◽  
Cultural Barriers ◽  
Human Service Professionals ◽  
African American Churches ◽  
African American Pastors ◽  
American Churches ◽  
Human Services Professionals

This study qualitatively explored the preparedness of African American pastors to meet the needs of parishioners with addictions. Findings indicated that African American pastors do not always perceive themselves to be prepared to address issues of addiction, and existing cultural barriers challenge collaboration between human services practitioners and African American pastors. Findings also revealed that despite existing cultural barriers, African American pastors are willing to collaborate with professionals who offer educational opportunities in culturally relevant ways. Human services professionals’ ability to understand cultural nuances of African American pastors is of paramount concern to effectively enhance the quality of life for clients utilizing faith-based interventions to meet the needs of individuals with addiction. Recommendations for strategies for human service professionals to build collaborations with pastors of African American churches are provided.

Working With Lesbian, Gay, Bisexual, and Transgender People in Care Relationships

2019 ◽  
pp. 177-204 ◽  
Author(s):  
Gabriel Aleksandrs
Keyword(s):  
Human Services ◽  
Poor Mental Health ◽  
Transgender People ◽  
Health And Human Services ◽  
Health And Wellbeing ◽  
The Social ◽  
Bisexual And Transgender ◽  
Care Relationships ◽  
Lgbt People ◽  
Human Services Professionals

This chapter details some key considerations for health and human services professionals working with lesbian, gay, bisexual, and transgender (LGBT) people in care relationships. Reflecting on the impacts of stigma and discrimination as well as the social, cultural, and political contexts of LGBT communities and carers, this chapter will explore some of ways these factors (as well as heterosexist and cis-genderist assumptions about families and partners) impact the identification, support, and recognition of LGBT people in care relationships. Finally, this chapter will recommend strategies to reduce poor mental health and wellbeing outcomes among people in care relationships where one or all people involved are LGBT, and explore some key actions that may assist health and human services better support and include LGBT people in care relationships.

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