scholarly journals Monitoring of the quality of the psychological component of teachers’ activity of higher education institutions based on Google Forms

2020 ◽  
Vol 166 ◽  
pp. 10024
Author(s):  
Olena Bondarchuk ◽  
Valentyna Balakhtar ◽  
Kateryna Balakhtar
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Educational Process ◽  
Psychological Climate ◽  
Psychological State ◽  
Quality Of Education ◽  
Text Documents ◽  
Psychological Component ◽  
Education Of Students

The focus of the current research is on the quality of education as a multifaceted category, and the monitoring of the quality of education – as a purposeful and specially organized system of studying, assessment, analysis of data on the state of education of students. This study aims at exploring the nowadays conditions, and exactly the development of digital technologies. The need of using the electronic resources (Google services) has become more acute, which enables the creation of text documents, presentations, spreadsheets, forms, drawings and other documents. In order to provide the monitoring of the quality of the psychological component of the teachers’ activity of higher education institutions the Google form was elaborated to obtain the information about the psychological state and satisfaction of the quality of educational services by the fellows of the educational process, their relationships, socio-psychological climate in higher education institutions and others, and respond in a timely manner to the social and educational changes.

scholarly journals Diagnostics of the education quality in the higher educational institution

2019 ◽  
Vol 7 (3) ◽  
pp. 4 ◽  
Author(s):  
E. V. Myalkina
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Quality Of Education ◽  
Diagnostic Process ◽  
Diagnostic Complex ◽  
The University

Introduction: the problem of diagnostics of the quality of education at a higher education institution is becoming increasingly relevant in the conditions of the need to fulfill the criteria for the effectiveness of higher education institutions, the introduction of new generation standards in higher education institutions and the modernization of the educational program management system. Diagnostics of the quality of education is considered as an important process that ensures a steady position of the university in the educational services market, the  growth of indicators for the admission campaign,  the increase of reputational capital. Diagnostics of the quality of education makes it possible to identify significant factors in determining the prospects for the development of a university, having a significant impact on the performance indicators of a university and characterizing the results achieved and the resources used.Materials and Methods:the article discusses the system for the quality of education evaluation at Minin University, it describes its key components, reveals the elements of the diagnostic complex and their systemic interconnection. The characteristics of the elements of the diagnostic complex describes in detail the issue of improving the efficiency of the university in terms of the implementation of the management model of the main professional educational programs, the description of the diagnostic procedure for each category of participants in the educational process is presented.Results:the author describes the methodology and the main stages of diagnosing the quality of education at the university using the example of  Minin University, gives integrated assessment criteria and their relationship with other elements of the monitoring system and evaluating the quality of education at the university, lists the effects of introducing a comprehensive system for diagnosing the quality of educational activities.Discussion and Conclusions:in the final part of the article, the possibilities of further improving the system of assessment of the quality of education in the educational system of higher education are considered. Arguments about the need to further expand the range of issues raised by the diagnostic process are made; the ratio of the existing positions of the university to the requirements of the legislation is made. 

scholarly journals ENSURING THE QUALITY OF EDUCATION IN THE MODERN INSTITUTION OF HIGHER EDUCATION: CURRENT IDEAS

2020 ◽  
pp. 31-34
Author(s):  
A. Marushkevych
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Skills Training ◽  
Academic Community ◽  
Educational Process ◽  
Educational Activity ◽  
Quality Of Education ◽  
Teaching Staff ◽  
Economic Zones

The article considers current ideas for ensuring the quality of education in higher education institutions of Ukraine. Emphasis is placed on its essential characteristics: dynamism, internationality, student-centeredness and the importance for the modern teacher of regular professional development, internships in European and world higher education institutions to master innovative technologies and methods of teaching students. The importance of mutual coordination of curricula in domestic and foreign free economic zones in order to ensure the academic mobility of students has been explained. It is noted about the expansion of access to education in free economic zones not only for citizens of Ukraine, but also for representatives of other countries, their equality in terms of admission. The essence of the concepts "quality of educational activity", "quality of higher education", "academic community", "university community", "anti-corruption program" and the importance of research aspect of free economic activity, the importance of forming students' critical thinking skills are substantiated. The importance of interaction between teachers and students in the learning process, conducting interactive discussions, Internet forums, e-mail correspondence, contact in "chats", the use of tools for the development of soft skills (training on issues related to teamwork, time management, leadership, personal development, presentations, etc.). Attention is focused on the introduction of innovations in the educational process, taking into account the attitude of the whole team of research and teaching staff, the presence in the HEI equipped at the modern level of the auditorium, the necessary devices, technical tools. The importance of having a personal cabinet for a modern teacher and student is briefly covered. Emphasis is placed on the importance of assessing the quality of teachers' educational activities. The necessity of functioning of the anti-corruption program in each free economic zone has been pointed out.

scholarly journals Implementing Quality Assurance in Higher Education: Practices and Issues

2020 ◽  
Vol 6 (4) ◽  
pp. 405-410
Author(s):  
I. Aliev
Keyword(s):  
Higher Education ◽  
Professional Education ◽  
Cognitive Skills ◽  
Creative Thinking ◽  
Information Technologies ◽  
Educational Process ◽  
Quality Of Education ◽  
Modern Information ◽  
Higher Professional Education

This article highlights current issues of the organization of distance learning and its role in the educational policy of the Republic of Uzbekistan. The role of this form of education as a factor in improving the quality of education in higher education is considered. One of the factors for improving the quality of education in the system of higher professional education is the widespread adoption of modern information technologies, including multimedia and virtual. Modern information technologies in combination with pedagogical technologies can significantly increase the effectiveness of the educational process; to achieve a solution to the main problem: the development of cognitive skills of students, critical and creative thinking, the ability to independently construct their knowledge, navigate in the information space.

scholarly journals Factors Influencing the Students’ Perceptions of the Quality of Education Services at Hue University in Vietnam

2021 ◽  
Vol 32 (1-3) ◽  
Author(s):  
Hong-Van Thi Dinh
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Quality Of Education ◽  
Access To Education ◽  
Education Services ◽  
Education Environment ◽  
Central Vietnam ◽  
Vietnamese Higher Education ◽  
Students Satisfaction

ABSTRACT In today’s competitive higher education environment in Vietnam, higher education institutions have focussed more on quality education services to improve students’ satisfaction, which is considered an important factor for attracting and retaining students and evaluating the success of these higher education institutions, as a result. This research aimed to examine Vietnamese students’ perceptions about the quality of education services offered at Hue University in Vietnam. The data were obtained from the questionnaires completed by 2933 students from four-university members of Hue University in Central Vietnam. The research results showed that the students were generally satisfied with the quality of education services provided by Hue University. In addition, students’ satisfaction at Hue University is most affected by their perceptions about access to education services and the educational environment. The study also provided several implications, for Hue University in particular and other Vietnamese higher education institutions in general, to enhance their education services to improve the level of education service quality for attracting and retaining students.

scholarly journals Current state of educational services provision to future masters of educational institution management

2020 ◽  
Vol 2020 (2 (131)) ◽  
pp. 179-187
Author(s):  
Olha Yeromenko
Keyword(s):  
Higher Education ◽  
Graduate Students ◽  
Higher Education Institutions ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Teaching Staff ◽  
Flexible System

The article raises the topical issue of training competitive professionals capable of working under modern market conditions. The transition to market relations changes the education policy and the system of educational services provision. The professional destiny of a future manager and the success rate of an educational institution depend on the quality of providing educational services to graduate students specialised in educational institution management. The purpose of the article is to analyse the results of a survey of graduate students aimed at determining the status of educational services given within the specialty 073 "Management" (specialization "Educational Institution Management") in various higher education institutions of Ukraine. Monitoring the state of the educational services provided to graduate students majoring in educational institution management has been carried out on the basis of general scientific and empirical cognition methods: comprehensive study of quality training of master-course students, observation, survey in the form of questionnaires, analysis of graduate students’ responses, analogy. The criteria enabling graduate students to assess the quality of educational services provided by higher education institutions have been defined: the fundamental nature of training; level of knowledge and experience of teaching staff; organization of the educational process; culture and communication level of teachers; reaction of teachers and administration of higher education institution to further demands of graduate students, etc. On the basis of the analysis and generalisation of the processed material, the basic demands of master-course students majoring in educational institution management for increase in the level of educational services have been defined: decrease in theorising of educational material; practice orientation; increase in the use of interactive teaching methods by teachers; expansion of the list of optional courses; increase in opportunities for individual counselling at a convenient time; involvement of leading specialists, experts, experienced educational institution managers in teaching; improvement of facilities and resources of an institution; increase in the level of additional educational services provision in higher education institutions. According to the results of the study, it has been concluded that it is necessary to establish a flexible system of training master-course students majoring in educational institution management.

Lean Six Sigma leadership in higher education institutions

2017 ◽  
Vol 66 (5) ◽  
pp. 638-650 ◽  
Author(s):  
Jing Lu ◽  
Chad Laux ◽  
Jiju Antony
Keyword(s):  
Higher Education ◽  
Six Sigma ◽  
Higher Education Institutions ◽  
Lean Six Sigma ◽  
Quality Of Education ◽  
Leadership Model ◽  
Content Type ◽  
Wide Range ◽  
Leadership Framework

Purpose The purpose of this paper is to critically evaluate whether a Lean Six Sigma (LSS) leadership model could be effectively utilized to resolve efficiency and effective issues like rising costs, quality of education, graduation and retention rates encountered in higher education institutions (HEIs) in the modern era. Design/methodology/approach The authors systematically reviewed the literature on key concepts of LSS and leadership in HEIs in to develop a theoretical model using an inductive theory-building approach in accordance with the exploratory nature of the study. Findings The results of the study proposed a conceptual LSS leadership framework, which provides a basis for testing of LSS leadership representations in HEIs. The results suggest that LSS leadership has advantages for HEI to overcome currents issues and challenges. Research limitations/implications This research is a theoretical study based on the existing literature that identified characteristics that may be adopted in higher education. The proposed LSS leadership framework is based upon leadership, statistical thinking, continuous change and improvement. This model is based upon service and the concepts of adaptive, rather than technical work, of leaders in higher education. Practical implications The proposed LSS leadership framework brings new aspects and perspectives of leadership in HEIs. LSS leadership model has its practical meaning in providing a fundamental base for HEIs to overcome challenges, fulfill missions, and sustain improvements. Social implications HEIs are a foundation for principles of democracy, equality and diversity. HEIs have been a path for citizens but HEIs are facing challenges that are reducing the ability of individuals to improve themselves. Leadership of HEI needs to incorporate new principles to adapt to a changing society. Originality/value LSS project leaders have achieved improved bottom line results and customer satisfaction in a wide range of industries, but LSS application in the HEIs remains to be explored. This paper proposes an effective LSS leadership model, which can help improve the quality of education, reduce non-value added costs and enhance operational efficiency of HEIs.

scholarly journals MEASURING THE STUDENTS’ PERCEPTION OF SERVICE QUALITY

2012 ◽  
Vol 11 (1) ◽  
Author(s):  
Leonardi Lucky Kurniawan ◽  
N. Purnomolastu .
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Perceptions ◽  
Higher Education Institutions ◽  
Student Perception ◽  
Mean Value ◽  
Quality Of Education ◽  
Validity And Reliability ◽  
Chi Square

Like in many other countries, higher education institutions in Indonesia are facing intense competition as the higher education market becomes globalized and competitive pressure intensifies. It is essential that higher education institutions continually monitor the quality of their services and commit themselves to continuous quality improvements in order to respond to the needs of their stakeholders. Measuring service quality in higher education is thus essential In order to provide a comprehensive view of the quality of education, it is valuable to assess not only student perceptions of their educational outcomes but also their perceptions of the manner in which polytechnic education is provided.This study aims at measuring the students’ perception of the service quality of education in a department; identifying differences of the student perception on the service quality based on their academic profiles; identifying which service attributes are more influential in providing service in higher education; and offering recommendation to the management which area(s) still need(s) some improvement.Using the 5-scale questionnaires, the researchers collected the data for the study from graduates of the 5 departments- Accounting, Marketing Management, Secretary Foreign Business Language and Taxation. Pearson Chi-Square and Alpha Cronbach techniques were used to test the validity and reliability before analyzing the data from the questionnaire. Descriptive statistics was deployed to find out the mean value of each indicator. This was followed bv Dummy Regression analysis.    JThe findings of the study suggest that faculty plays the most prominent indicator in reflecting the students perception of service quality of department.

scholarly journals ОЦЕНКА «КАЧЕСТВА ОБРАЗОВАНИЯ» В ВЫСШИХ УЧЕБНЫХ ЗАВЕДЕНИЯХ (НА ПРИМЕРЕ БАТУМСКОЙ ГОСУДАРСТВЕННОЙ МОРСКОЙ АКАДЕМИИ)

2019 ◽  
pp. 31-35
Author(s):  
Диасамидзе Мзия ◽  
Такидзе Ирма
Keyword(s):  
Higher Education ◽  
Professional Training ◽  
World Market ◽  
Educational Process ◽  
Assessment System ◽  
Quality Of Education ◽  
Sociological Research ◽  
Quality Of Higher Education ◽  
The World

The article addresses the problem of higher education - improving the quality of graduates' professional training, provides a brief analysis of research results, Recommendations on how to use the results “Quality of education” is a complex characteristic of education, the task of which is to train specialists who are competitive in the world market. It is impossible to develop a single, scientifically based system of indicators for the quality of student training, since the education system is different in all countries of the World, moreover, a different system of training students, which is one of the influencing factors on the quality of Higher Education. It is necessary to take into account the specifics of the university.One of the elements of the quality assessment system is monitoring, which is considered to be a comprehensive system for diagnosing the quantitative and qualitative characteristics of the effectiveness of an educational system. The assessment of the quality of education should be formed as a cumulative indicator of all the qualities that influence the educational process. During the work we used the results of sociological research of the subjects of the educational process: students, teachers, monitoring of the educational process (academic performance of students).

Convergence of Quality Assurance Paths in Romanian Universities

2014 ◽  
pp. 413-434
Author(s):  
Valentina Mihaela Ghinea
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Higher Education Institutions ◽  
Quality Of Education ◽  
Careful Revision ◽  
European Higher Education ◽  
Quality In Education ◽  
The Relationship

When it comes to the quality of education, despite the general adhesion related to its importance, one can notice a number of opinions frequently contradicting themselves. The intention of delimitating, systemizing, and prioritizing the multitude of quality facets simply enhances the criticism. These circumstances prompt a more thorough analysis of the quality in education. Focusing on the perspective of the European Higher Education, this chapter proposes a set of convergence indicators that are able to capture the relationship toward which universities evolve. The indicators are then tested against the opinion of several experts from Romanian Higher Education Institutions, analyzed, and subjected to careful revision based on the respondents' answers.

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