scholarly journals System of key performance indicators as a method for executive decision-making

2021 ◽  
Vol 296 ◽  
pp. 02003
Author(s):  
V.B. Trukhmanov ◽  
E.A. Pervushkina ◽  
A.A. Statuev ◽  
V.N. Belov ◽  
A.M. Volodin
Keyword(s):  
Performance Indicators ◽  
Performance Monitoring ◽  
System Development ◽  
Key Performance Indicators ◽  
Successful Implementation ◽  
Strategic Objectives ◽  
Executive Decision Making ◽  
Time Expenditures ◽  
Process Productivity ◽  
Edge Tool

Key performance indicators, KPI are a proven cutting-edge tool for process productivity and staff performance monitoring. Therefore, today it is possible to find the use of this tool in the most varied spheres and industries. However, the system implementation is a long and painstaking process, which requires financial, labor and time expenditures. But in case of its successful implementation, KPI technology will provide the balance of advantage for the company management and contribute to its growth. The article presents the selection mechanism of KPI system development and implementation methods. Using key performance indicators, the organization is able to manage the process and modify it, as well as define objectives for employees and motivate them to achieve their objectives. KPIs are based on measuring quantitative benefits. Control shall be based on comprehensive and reliable information about the company’s process productivity. This is the only way to take quick management decisions, make adjustments to the operation of processes that will contribute to the achievement of strategic objectives as a whole.

Optimalisasi Key Performance Indicators (KPI) Melalui Pendekatan Balance Scorecard Upaya Mengimplementasikan Performance Management System (PMS) Pada Perguruan Tinggi

CCIT Journal ◽  
2012 ◽  
Vol 6 (1) ◽  
pp. 17-34
Author(s):  
Untung Rahardja ◽  
Muhamad Yusup Eva ◽  
Rosyifa Rosyifa
Keyword(s):  
Performance Indicators ◽  
Management System ◽  
Educational Institution ◽  
Key Performance Indicators ◽  
Individual Performance ◽  
The State ◽  
Public Institution ◽  
Performance Measurement System ◽  
Educational Institutions ◽  
Successful Implementation

SQL Server Reporting Services is a way to analyze data, create reports using the indicators and gauges. Indicators are minimal gauges that convey the state of a single data value at a glance, and most are used to represent the state of Key Performance Indicators. Manage and harmonize the performance of an institution's educational institutions, especially universities with the performance of individuals or resources, no doubt is one of the essential elements for the success of an entity of the institution. Integrate the performance of an educational institution with individual performance is not an easy process, and therefore required a systematic approach to manage it. Implementation of a strategic management system based Balanced Scorecard can be used as a performance measurement system that will continuously monitor the successful implementation of the strategy of any public educational institution and measure the performance of its resources in a comprehensive and balanced, not the quantity but the emphasis is more concerned with the quality, so the performance of educational institutions at any time can be known clearly. Contribution of Key Performance Indicators to manage and harmonize the performance of any public institution is a solution in providing information to realize the extent of work that has set targets, identify and monitor measures of success, of course, with performance indicators show a clear, specific and measurable.

scholarly journals Pre-conceptual-schema-based patterns for deriving key performance indicators from strategic objectives

2017 ◽  
Vol 37 (2) ◽  
pp. 120-128
Author(s):  
Carlos Mario Zapata Jaramillo ◽  
Luis Fernando Castro Rojas
Keyword(s):  
Performance Measurement ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Business Success ◽  
Conceptual Schema ◽  
Strategic Objectives ◽  
Systematic Derivation ◽  
Derivation Process ◽  
Organizational Objectives

Performance measurement is crucial for achieving business success. Moreover, such success is also related to the fulfillment of the organizational strategic objectives. Hence, an adequate determination of relevant performance indicators—or key performance indicators (KPIs)—and their relationships to organizational objectives is needed. Even though several approaches for treating KPIs and objective-KPI relationships have been proposed, they exhibit some drawbacks associated with the lack of reusability and traceability. We attempt to fill this gap by proposing a set of patterns based on pre-conceptual schemas for supporting the systematic derivation of KPIs and their relationships to organizational objectives. In this way, the proposed patterns guarantee a reusable and traceable derivation process of a set of candidate KPIs from organizational strategic objectives. Lastly, we provide a lab study in order to illustrate the usefulness of this proposal.

scholarly journals Development of Key Performance Indicators for Measuring the Management Performance of Small Construction Firms in Korea

2021 ◽  
Vol 13 (11) ◽  
pp. 6166
Author(s):  
Doyeong Kim ◽  
Wongyun Oh ◽  
Jiyeong Yun ◽  
Jongyoung Youn ◽  
Sunglok Do ◽  
...  
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicators ◽  
System Development ◽  
Real Life ◽  
Key Performance Indicators ◽  
Business Environment ◽  
Management Control ◽  
Management Performance ◽  
Analytic Hierarchy ◽  
Construction Firms

Large construction firms execute management control in preparation for a fast-paced business environment, but small ones are unable to do so. This is because there is no management control model tailored to them. The current study derived Management Performance Evaluation Indicators (MAPEIs) for small construction firms for measuring the management performance of construction firms with 10 or fewer employees, considering the characteristics of small construction firms. MAPEIs consist of BSC (Balanced Scorecard), performance, and the hierarchy and weighted value of KPIs (Key Performance Indicators). After an interview with an expert, based on the management performance indicators of large construction firms, a final hierarchy of small construction firms was constructed through modification and supplementation. The KPIs of the hierarchy were analyzed through a survey using the AHP (Analytic Hierarchy Process) method to finalize MAPEIs for small construction firms in Korea. The final MAPEIs underwent a feasibility evaluation to apply them to real life. It is expected that they can be used as fundamental resources for system development for small construction firm management performance and control. In addition, further studies to resolve the limitations would improve the competitiveness of small construction firms.

scholarly journals La inteligencia de negocios: una estrategia para la gestión de las empresas productivas. // Business intelligence: a strategy for the management of productive enterprises.

Ciencia Unemi ◽  
2017 ◽  
Vol 10 (23) ◽  
pp. 40
Author(s):  
Diego Marcelo Cordero Guzman ◽  
Guillermo Rodríguez López
Keyword(s):  
Balanced Scorecard ◽  
Business Intelligence ◽  
Performance Indicators ◽  
Best Practice ◽  
Organizational Management ◽  
Key Performance Indicators ◽  
Strategic Objectives ◽  
Local Companies

El trabajo propone determinar un conjunto de indicadores acerca del desempeño de las empresas productivas del Cantón La Troncal, provincia del Cañar, Ecuador, para usar la “Inteligencia de Negocios” (Business Intelligence BI) como una mejor práctica que apoye la gestión organizacional y la consecución de los objetivos estratégicos. Para ello primero se levantó información en empresas locales, en base a una muestra específica, con instrumentos del tipo cuestionario y entrevista. Luego, a partir de la información obtenida se diseñó un cuadro de mando integral (Balanced Scorecard) con los indicadores claves de desempeño más significativos para las empresas de la muestra, de modo que se puedan implementar con los servicios multidimensionales que ofrecen las herramientas de Inteligencia de Negocios. Finalmente, los informes se representaron en tableros de control, con un rango de granularidad fino, que permitan a los directivos tomar decisiones claras, reduciendo el grado de incertidumbre. ABSTRACTThe paper aims to determine a set of indicators about the performance of productive enterprises in Canton La Troncal, province of Cañar, Ecuador, to use “Business Intelligence” (Business Intelligence BI) as the best practice that supports organizational management and achievement of the strategic objectives. For this purpose, information was first collected through a survey that was carried out in local companies, based on a specific sample, with questionnaires and interviews. Then, based on the information obtained, a Balanced Scorecard was designed with the most significant key performance indicators for the companies in the sample, so that they can be implemented with the multidimensional services offered by business intelligence tools. Finally, the reports were presented in control panels, with a fine granularity range, which allow managers to make clear decisions, reducing the degree of uncertainty.

scholarly journals Development of Corporate Governance Performance Indicators for Czech Manufacturing Companies

2015 ◽  
Vol 6 (1) ◽  
pp. 57-72 ◽  
Author(s):  
Marie Pavláková Docekalová ◽  
Alena Kocmanová ◽  
Jirí Kolenák
Keyword(s):  
Corporate Governance ◽  
Performance Indicators ◽  
Codes Of Conduct ◽  
Key Performance Indicators ◽  
Manufacturing Companies ◽  
Strategic Objectives ◽  
Two Factors ◽  
Key Indicators ◽  
The Relationship

Abstract Effective corporate governance is a key element in achieving long-term success for any company. The codes of conduct that corporate governance adopts directly determine the sustainability of business activities. With this in mind, this paper aims to demonstrate the results of research that identifies a set of key indicators of corporate governance performance. The presented research is quantitative. In order to identify key performance indicators, factor analysis was employed. It was found that corporate governance performance is influenced by two factors. For the first factor, the relationship between corporate governance and stakeholders is measured by key indicators: percentage of women within CG, contributions to political parties, politicians and related institutions and number of complaints received from stakeholders. The second factor, strategy & compliance, is generated from the following: percentage of strategic objectives met and total number of sanctions for breaching the law. This research aims to assist both academic and corporate practitioners who want to improve corporate governance performance and, through the use of key performance indicators, support the transparency and sustainability of their business.

scholarly journals Key Performance Indicators to describe production activity with QTS-2 equipment

2019 ◽  
Vol 11 (3) ◽  
pp. 223-228
Author(s):  
Manuela RUSU ◽  
Ilinca SOARE ◽  
Mihail BOTAN ◽  
Alina DRAGOMIRESCU ◽  
Constantin MILITARU
Keyword(s):  
Thermal Shock ◽  
Performance Indicators ◽  
Performance Monitoring ◽  
Multidisciplinary Approach ◽  
Key Performance Indicators ◽  
Defensive Strategies ◽  
Production Activity ◽  
Expected Outcomes

New equipment’s development involves a multidisciplinary approach and also risks associated with expected outcomes. Monitorization from incipient steps using KPIs could bring improvements and defensive strategies of preventions. This article presents the evaluation of production activities with QTS-2 equipment, using Key Performance Indicators (KPIs). In order to identify weaknesses and mitigation actions, performance monitoring was performed. The production activities of the QTS-2 (Quick Thermal Shock) equipment were analyzed using delivery metrics definition guidance from IAQG - International Aerospace Quality Group, section 5.1.2.

scholarly journals The impact of implementing person-centred nursing key performance indicators on the experience of care: a research evaluation

2021 ◽  
Vol 11 (1) ◽  
pp. 1-13
Author(s):  
Val Wilson ◽  
◽  
Donna Brown ◽  
Tanya McCance ◽  
◽  
...  
Keyword(s):  
Cultural Change ◽  
Performance Indicators ◽  
Nursing Practice ◽  
Research Evaluation ◽  
International Study ◽  
Key Performance Indicators ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Study Results ◽  
The Impact

Background and aim: This study reports the outcomes from an international study that implemented a set of person-centred nursing key performance indicators across a range of services provided to sick children. It aims to explore the factors that influenced the successful implementation of those indicators, and assess the impact of the evidence generated on person-centred practice across the children’s services. Methods: Twelve organisations across Australia and Europe participated, with data collected in 2015 and 2016 and analysed using thematic analysis. Semi-structured interviews and focus groups were conducted with staff, including executive sponsors, managers, facilitators and clinical nursing teams. The COREQ guidelines were considered in the conduct and reporting of this study. Results: The results describe the impact of implementing the key performance indicators from the perspective of nurses operating at different levels within organisations. The following six themes became apparent: credibility of the key performance indicators; uncovering the whole picture; embracing nursing; engaging in the process; connecting with others; and achieving healthful outcomes. Conclusion: The findings from this study confirm an emerging relationship between the nature of evidence generated by the person-centred nursing key performance indicators and its use in practice. Also highlighted was the importance of facilitation in the process of data collection and in understanding the data and the context in which it is used. Implications for practice: This study will be of interest to clinical nurses, educators, managers and facilitators of cultural change. The data generated through the implementation of the person-centred nursing key performance indicators evidences the global contribution of nursing across services provided to children and their families Engaging staff at all levels in an organisation enhances implementation of evidence that is meaningful for nursing practice The triangulated evidence generated by the key performance indicators and accompanying measurement tools offers feedback that can drive improvements in nursing practice

scholarly journals Prototype Sistem Informasi Pengukuran Kinerja Fakultas Dengan Menggunakan Balanced Scorecard Studi Kasus: Fakultas Sains Dan Teknologi UIN Jakarta

2018 ◽  
Vol 11 (2) ◽  
pp. 127-138
Author(s):  
Tomi Hardi
Keyword(s):  
Performance Measurement ◽  
Financial Performance ◽  
Measurement System ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Performance Measurement System ◽  
Strategic Objectives ◽  
The Balanced Scorecard

ABSTRAK Pengukuran kinerja adalah hal yang penting bagi manajemen dalam melakukan evaluasi performa dan perencanaan perguruan tinggi. Salah satu metode untuk mengukur kinerja tersebut adalah dengan balanced scorecard. Fakultas Sains dan Teknologi  sebagai sebuah fakultas yang memiliki visi dan misi belum memanfaatkan Sistem Pengukuran Kinerja (SPK) untuk mengetahui sudah sejauh mana visi dan misi itu terlaksana. SPK yang baik haruslah terintegrasi untuk semua unit dan aktivitas di fakultas . Indikator kinerja yang terbentuk tidak hanya berupa indikator kinerja finansial (keuangan) tetapi juga indikator kinerja nonfinansial. Oleh karena itu peneliti mencoba merancang system pengukuran kinerja dengan melibatkan indikator kinerja financial dan nonfinansial. Prores perancangan SPK menggunakan model Balanced Scorecard , yaitu keseimbangan antara finansial dan nonfinansial dengan didasarkan pada langkah-langkah (framework) yaitu penetapan arsitek pengukuran, penentuan tujuan strategis (strategic objectives) dari masing-masing perspektif (finansial, pelanggan, proses bisnis internal, belajar dan tumbuh), penentuan Key Performance Indicators (KPI) dan penentuan target. Untuk melakukan penilaian kinerja adalah menggunakan lembar kerja pengukuran kinerja yang dirancang sedemikian rupa sehingga dapat memberikan gambaran mengenai kinerja. hasil dari penelitian ini yaitu implementasi  dalam bentuk software diharapkan mampu mempercepat proses analisis Balanced Scorecard itu sendiri dan memberikan nilai tambah yaitu berupa competiteve advantage dalam persaingan bisnis, sehingga dapat dijadikan sebagai salah satu sistem pendukung keputusan di tingkat manajerial. ABSTRACT Performance measurement is important for management to evaluate the performance and college planning. One method is to measure the performance of the Balanced Scorecard. Faculty of Science and Technology as a faculty that has the vision and mission have not been utilizing the Performance Measurement System (DSS) to determine the extent to which the vision and the mission was accomplished. Good SPK be integrated to all units and activities in the faculty. Performance indicators are formed not only in the form of financial performance indicators (financial) but also non-financial performance indicators. Therefore, researchers tried to design a performance measurement system involving financial and non-financial performance indicators. ProRes DSS design using a model of the Balanced Scorecard, which is a balance between the financial and nonfinancial measures are based on the (framework) that the determination architect measurements, determination of strategic objectives (strategic objectives) of the respective perspectives (financial, customer, internal business processes, learning and growing), the determination of Key Performance Indicators (KPI) and the determination of the target. To conduct performance appraisal is to use performance measurement worksheets are designed such that it can provide a picture of performance. the results of this study are in the form of software implementation is expected to accelerate the analysis process itself and the Balanced Scorecard provide added value in the form of competiteve advantage in a competitive business, so it can be used as a decision support system at the managerial level.  

scholarly journals Performance Indicators Development in Function of Croatian’s Hospitals Efficiency and Quality Monitoring (Note 1)

2016 ◽  
Vol 1 (1) ◽  
pp. 47
Author(s):  
Verica VericaBudimir (Ph.D.) ◽  
Ivana Dražić Lutilsky (Ph.D.) ◽  
Svjetlana Letinić (M.Sc.)
Keyword(s):  
Health Care ◽  
Performance Measurement ◽  
Performance Indicators ◽  
Performance Monitoring ◽  
Healthcare Organizations ◽  
Strategic Objectives ◽  
Measurement Models ◽  
Comparable Performance ◽  
Mutual Comparison ◽  
And Performance

<p><em>The aim of this paper is to explore issues of hospital’s performance indicators development in Croatia. Accepted standards and regulations require defining of key performance and quality indicators of healthcare organizations. Performance indicators are defined at the sector level. Healthcare organizations are obligated to measure and track performance in accordance with the standards of quality assurance in health care and defined strategic objectives. Tracking performance is important for financing of healthcare organizations and performance monitoring of selected institution’s program goals and healthcare system in general.</em><em></em></p><p><em>For hospitals, it is important to monitor and improve the quality. For that purposes they need to develop adequate and comparable performance indicators. In order to create comparable indicators it is necessary to conduct a detailed analysis of performance measurement of related hospitals in Croatia and Europe. The basis for performance measurement is information that institution owns, acquires and processes. In order to be relevant, indicators need quality information basis for their measurement.</em></p><p><em>This paper analyzes the current performance indicators of selected Croatian and European hospitals’ performance measurement models. Based on the analysis, as the result of paper, we propose indicators for one hospital in Croatia. Authors propose a methodology for development of indicators, as well as a way of measuring and monitoring performance. Through a case study, we explore the use of performance indicators in monitoring and improving the quality of hospitals. Special emphasis has been placed on the role of performance indicators in the financing of health care institutions, and mutual comparison of hospitals as the basis for the development and improvement of the institution’s quality. </em></p>

scholarly journals Capturing data for emergency department performance monitoring purposes

2019 ◽  
Vol 2 ◽  
pp. 18 ◽  
Author(s):  
Aileen McCabe ◽  
Maria Brenner ◽  
Philip Larkin ◽  
Sinéad Nic An Fhailí ◽  
Brenda Gannon ◽  
...  
Keyword(s):  
Emergency Department ◽  
Data Collection ◽  
Focus Groups ◽  
Performance Indicators ◽  
Performance Monitoring ◽  
Key Performance Indicators ◽  
Data Capture ◽  
Quality Data ◽  
Emergency Department Data ◽  
Facilitators And Barriers

Background: Good-quality data is required for valid and reliable key performance indicators. Little is known of the facilitators and barriers of capturing the required data for emergency department key performance indicators. This study aimed to explore and understand how current emergency department data collection systems relevant to emergency department key performance indicators are integrated into routine service delivery, and to identify the resources required to capture these data elements. Methods: Following pilot testing, we conducted two focus groups with a multi-disciplinary panel of 14 emergency department stakeholders drawn from urban and rural emergency departments, respectively. Focus groups were analyzed using Attride–Stirling’s framework for thematic network analysis. Results: The global theme “Understanding facilitators and barriers for emergency department data collection systems” emerged from three organizing themes: “understanding current emergency department data collection systems”; “achieving the ideal emergency department data capture system for the implementation of emergency department key performance indicators”; and “emergency department data capture systems for performance monitoring purposes within the wider context”. Conclusion: The pathways to improving emergency department data capture systems for emergency department key performance indicators include upgrading emergency department information systems and investment in hardware technology and data managers. Educating stakeholders outside the emergency department regarding the importance of emergency department key performance indicators as hospital-wide performance indicators underpins the successful implementation of valid and reliable emergency department key performance indicators.

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