Can Information and Communication Technologies Support Patient Engagement? A Review of Opportunities and Challenges in Health Social Work

2014 ◽  
Vol 53 (9) ◽  
pp. 845-864 ◽  
Author(s):  
Shelley L. Craig ◽  
Maria Victoria Calleja Lorenzo
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Patient Engagement ◽  
Communication Technologies ◽  
Information And Communication

scholarly journals Adicción a las Tecnologías: Adolescencia, familias y Trabajo Social. Revisión teórica del fenómeno

2019 ◽  
pp. 71-80
Author(s):  
Carlota Roca Belijar
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Addictive Behavior ◽  
The Other ◽  
Behavior Patterns ◽  
Leaving Home ◽  
Information And Communication ◽  
Special Mention ◽  
Trabajo Social

Las Tecnologías de la Información y Comunicación (TIC), se encuentran totalmente difundidas en nuestra sociedad actual, tanto es así que ya no es extraño ver a cualquier persona llevando y/o utilizando un móvil o un ordenador con observable asiduidad. Por otra parte, tampoco es menos cierto el hecho de que las mismas se constituyen como una de las herramientas de más utilidad hoy en día, muchas son las ventajas que estas presentan, permiten desde facilitar la comunicación o relaciones hasta comprar sin salir de casa, por ejemplo. Sin embargo, no todo en ellas es positivo, en los últimos tiempos se está constatando el nacimiento de un nuevo fenómeno que afecta especialmente a niños/as y/o adolescentes, y es que, son cada vez más frecuentes los casos en los que éstos desarrollan patrones de conducta nocivos o adictivos en relación con el uso de las TIC. Este hecho, hace que todo en la vida de dichos/as niños/as y/o adolescentes cambie de manera radical al verse afectados numerosos aspectos o ámbitos de la misma como por ejemplo, el familiar, uno de los contextos más damnificados al ser el más próximo o cercano. En base a esto, a lo largo de este artículo se realizará un recorrido por alguna de las cuestiones que giran en torno a una adicción a las TIC, haciendo especial mención a la perspectiva del Trabajo Social en relación con este tema.   Information and Communication Technologies (ICT), are fully disseminated in our current society, so much so that it is no longer strange to see anyone carrying and/or using a mobile or a computer with observable assiduity. On the other hand, it is not less true fact that they are constituted as one of the most useful tools today, there are any advantages that they present, they allow from facilitating communication or relationships to buying without leaving home, for example. However, not everything in them is positive, in recent times the birth of a new phenomenon that especially affects children and/or adolescents is being verified, and that is, the cases in which these are increasingly frequent develop harmful or addictive behavior patterns in relation to the use of ICT. This fact, makes everything in the life of such children and/or adolescents change radically as many aspects or areas of it are affected, such as family, one of the most affected contexts to be the closer or closer. Based on this, throughout this article there will be a tour of some of the issues that revolve around an addiction to ICT, making special mention of the perspective of Social Work in relation this issue.

scholarly journals ВПЛИВ ІНФОРМАЦІЙНО-КОМУНІКАЦІЙНИХ ТЕХНОЛОГІЙ НА ФОРМУВАННЯ ПРОФЕСІЙНОЇ КОМПЕТЕНТНОСТІ ОСОБИСТОСТІ ФАХІВЦЯ СОЦІАЛЬНОЇ РОБОТИ

2018 ◽  
Vol 66 (4) ◽  
pp. 93 ◽  
Author(s):  
Valentyna V. Balakhtar
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Information And Communication Technologies ◽  
Human Person ◽  
Communication Technologies ◽  
Educational Process ◽  
Professional Activity ◽  
Education Development ◽  
The Social ◽  
Information And Communication

The problem of forming the competence of a specialist in social work has always been a complex issue that needs to be addressed as rapidly as possible. At present there is a growing demand for specialists in the social sphere, characterized by a clearly defined professional focus, high intellectual level, creativity, the ability to constant development and improvement, analyze the problems of vulnerable population groups, plan the work of both social workers and the social service in general, dedication to human, national ideas etc. The provision of quality education for prospective specialists in social work in Ukraine requires the revision of methods and forms, principles and approaches to their training. The article justifies the necessity of using the information and communication technologies in the educational process, as modern social workers should have a competitive advantage in the labor market, be able to respond efficiently to the problems in the human-human system relying on their own ability to communicate and cooperate with various categories of population, and at the same time striving to achieve a holistic development of one's own personality and professional activity, acquire competences, skills, professionalism. Nowadays the human person, with their essential nature and subjectivity is the highest objective of society. The introduction of information and communication technologies into the training promotes the development of professional competences of the future social workers and is an arms-length process of education development. Prospective trends of using information and communication technologies are determined as following: they can be both the object of study and the means of instructions. The results of a survey among specialists in social work on obtaining practical-oriented knowledge and skills have been presented.

scholarly journals Use of information and communication technologies in social work institutions in extraordinary circumstances

2021 ◽  
Vol 1 (2) ◽  
pp. 8-15
Author(s):  
Enisa Hodžić ◽  
Sabina Baraković ◽  
Anesa Kavazović ◽  
Jasmina Baraković Husić
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Daily Basis ◽  
Public Institution ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Public ◽  
The Social ◽  
Information And Communication

Information-Communication Technologies (ICTs) are currently used in various fields and there are many amazing inventions that are already present and make communication and life easier for us on a daily basis. The use of ICTs is less represented in the social work institutions. Therefore, this paper presents the implementation of ICTs through the chatbot application for the needs of social work created on the Tidio platform and within the webpage of the Public Institution “Center for Social Work Tešanj”. The application facilitates the work of social workers in collecting information from the users and eases the aid received by the users of social care in terms of faster responses to inquiries during emergencies, such as the COVID-19 pandemic, but also after. For the purpose of this research, an end-user survey was created and conducted with the aim of collecting user opinions on the acceptance and motivation for the use of chatbots in social work institutions. The results showed good acceptance and usage motivation of social work chatbot.

scholarly journals Problems and prospects for the development of digital technologies in social work with young people

2020 ◽  
Vol 13 (4) ◽  
pp. 429-442
Author(s):  
Mariia M. Ivanova ◽  
Keyword(s):  
Social Work ◽  
Young People ◽  
Information And Communication Technologies ◽  
Digital Technologies ◽  
Communication Technologies ◽  
Social Orientation ◽  
Successful Implementation ◽  
Non Profit ◽  
Information And Communication ◽  
Non Profit Organizations

The global use of information and communication technologies encourages the development and implementation of new digital methods in social work with young people. Digital innovations are becoming not only a source of youth empowerment but also an information resource that helps to reduce the distance between the needs of young people and the institution of social work. The article discusses the current state and prospects of social work with young people in the era of the digital society. The research focuses on reviewing existing digital technologies with young people, determining the limitations of using information and communication technologies in the social sphere, identifying the actual risks of digitalization in social work with young people, and determining the degree of involvement of young people in digital social work. The design of the study is based on the case study method for digitalization processes in non-profit organizations with a social orientation in St. Petersburg, including methods of semi-structured expert interviews (N=11), focus groups (N=4) and document analysis. The study showed an active process of youth mobilization in the activities of socially oriented non-profit organizations as the creator of a digital project. The analysis of NGO’s activities demonstrated the difficulty of transposing quantitative indicators for evaluating the effectiveness of information and communication technologies in social work with young people into socio-psychological indicators. The author concludes that the key task of successful implementation of digital technologies in social work with young people is the need for interdisciplinary interaction and cross-sectoral cooperation, involvement of social enterprises to participate in the development of digital social projects, and training of professionals in social services in the implementation of digital practices.

E-therapy and social work practice: Benefits, barriers, and training

2019 ◽  
Vol 63 (6) ◽  
pp. 730-745
Author(s):  
Julie Cwikel ◽  
Enav Friedmann
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Information And Communication Technologies ◽  
Work Practice ◽  
Communication Technologies ◽  
Chronically Ill ◽  
Social Work Practice ◽  
Disabled Persons ◽  
Information And Communication ◽  
And Training

The use of information and communication technologies has greatly expanded and has far-reaching implications for social work practice. Following an international review of the literature, this study explored how social workers consider the issues associated with integration of e-therapy into their social work practice. A survey of Israeli social workers revealed that only 4 percent have actual experience with e-therapy. Respondents judged disabled persons and those with mobility restrictions, caregivers of the chronically ill, new parents, the chronically ill, and teenagers as the most appropriate target populations. Attitudes toward benefits, barriers, and training predicted the applicability of e-therapy in practice.

scholarly journals ІНФОРМАЦІЙНО-КОМУНІКАЦІЙНІ ТЕХНОЛОГІЇ В ОРГАНІЗАЦІЇ ЕЛЕКТРОННОГО НАВЧАННЯ БАКАЛАВРІВ (НА ПРИКЛАДІ СПЕЦІАЛЬНОСТЕЙ «ТУРИЗМ» ТА «СОЦІАЛЬНА РОБОТА»)

2017 ◽  
Vol 59 (3) ◽  
pp. 76
Author(s):  
Olesia L. Dyshko ◽  
Tetiana V. Zubekhina ◽  
Nataliia B. Pavlyshyna
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Learning Technologies ◽  
Educational Institutions ◽  
Advantages And Disadvantages ◽  
Related Information ◽  
Information And Communication ◽  
E Learning ◽  
Learning Platforms

The article analyzes the state of implementation of information and communication technologies (ICT) in the organization of e-learning in higher education (using the experience of specialities «Tourism» and «Social Work»). The urgency of e-learning technologies application and related information and communication technologies is proved. Author determined the advantages and disadvantages of the popular platform Moodle e-learning. The results of research on active use of ICT, e-learning platforms, choice of ICT-based survey of the Ukrainian higher educational institutions that provide teaching training courses in specialities «Tourism» and» «Social work» are presented. It has been found that teachers prefer e-learning platforms, various Internet sites, multimedia presentations, video software Skype and Viber.

scholarly journals Use of Information and Communication Technologies in Preventive Social Work

2021 ◽  
Vol 2 (1 (339)) ◽  
pp. 80-93
Author(s):  
Viktoriia Stepanenko ◽  
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Information And Communication Technologies ◽  
Social Worker ◽  
Communication Technologies ◽  
Professional Activity ◽  
Social Phenomena ◽  
Advantages And Disadvantages ◽  
Information And Communication

The article reveals the main means, forms and possibilities of using information and communication technologies in preventive social work with various categories of the population. It is noted that the need for the use of information and communication technologies by social workers in the prevention of negative social phenomena is due to the informatization of society, the strategic importance of ensuring free access of various categories of the population to information, the need for personal information culture, healthy lifestyle. It is noted that the most common mass, informational, methodological and research measures for the prevention of negative social phenomena in the activities of social workers today cannot do without the use of information and communication technologies. Information and communication technologies of professional activity of a social worker are defined as a technology of designing and creating an information product for social and socio-educational purposes. The advantages and disadvantages of using information and communication technologies in preventive social work are considered. The essence of the social services of prevention, information support of the system of providing social services, social advertising in the context of the use of information and communication technologies in the professional activity of a social worker has been determined.

scholarly journals Information and Communication Technologies in Social Work

10.18060/241 ◽  
2010 ◽  
Vol 11 (1) ◽  
pp. 67-81 ◽  
Author(s):  
Brian E. Perron ◽  
Harry O. Taylor ◽  
Joseph Glass ◽  
Jon Margerum-Leys
Keyword(s):  
Health Care ◽  
Social Work ◽  
Social Workers ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
The United States ◽  
Change Initiatives ◽  
Use Of Technology ◽  
Health Care Infrastructure ◽  
Information And Communication

Information and communication technologies (ICTs) are electronic tools used to convey, manipulate and store information. The exponential growth of Internet access and ICTs greatly influenced social, political, and economic processes in the United States, and worldwide. Regardless of the level of practice, ICTs will continue influencing the careers of social workers and the clients they serve. ICTs have received some attention in the social work literature and curriculum, but we argue that this level of attention is not adequate given their ubiquity, growth and influence, specifically as it relates to upholding social work ethics. Significant attention is needed to help ensure social workers are responsive to the technological changes in the health care system, including the health care infrastructure and use of technology among clients. Social workers also need ICT competencies in order to effectively lead different types of social change initiatives or collaborate with professionals of other disciplines who are using ICTs as part of existing strategies. This paper also identifies potential pitfalls and challenges with respect to the adoption of ICTs, with recommendations for advancing their use in practice, education, and research.

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