Signaling Consumer Impressions with CSR Support on Social Media: The Roles of Industry Stigma and Consumer Self-Disclosure

Author(s):  
Hyun Ju Jeong ◽  
Mengtian Jiang
Keyword(s):  
Author(s):  
Munmun De Choudhury

Social media platforms have emerged as rich repositories of information relating to people’s activities, emotions, and linguistic expression. This chapter highlights how these data may be harnessed to reason about human mental and psychological well-being. It also discusses the emergent role of social media in providing a platform of self-disclosure and support to distressed and vulnerable communities. It reflects on how this new line of research bears potential for informing the design of timely and tailored interventions, provisions for improved personal and societal well-being assessment, privacy and ethical considerations, and the challenges and opportunities of the increasing ubiquity of social media.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aqdas Malik ◽  
Amandeep Dhir ◽  
Puneet Kaur ◽  
Aditya Johri

PurposeThe current study aims to investigate if different measures related to online psychosocial well-being and online behavior correlate with social media fatigue.Design/methodology/approachTo understand the antecedents and consequences of social media fatigue, the stressor-strain-outcome (SSO) framework is applied. The study consists of two cross-sectional surveys that were organized with young-adult students. Study A was conducted with 1,398 WhatsApp users (aged 19 to 27 years), while Study B was organized with 472 WhatsApp users (aged 18 to 23 years).FindingsIntensity of social media use was the strongest predictor of social media fatigue. Online social comparison and self-disclosure were also significant predictors of social media fatigue. The findings also suggest that social media fatigue further contributes to a decrease in academic performance.Originality/valueThis study builds upon the limited yet growing body of literature on a theme highly relevant for scholars, practitioners as well as social media users. The current study focuses on examining different causes of social media fatigue induced through the use of a highly popular mobile instant messaging app, WhatsApp. The SSO framework is applied to explore and establish empirical links between stressors and social media fatigue.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mona Natasha Siahaan ◽  
Putu Wuri Handayani ◽  
Fatimah Azzahro

PurposeIn the context of social media (SM) use, self-disclosure (SD) behaviour meets users' social and emotional needs, but it is also accompanied by risks that can harm users. This paper aims to identify the factors that influence users' SD behaviour on SM in Indonesia, using a comparative analysis based on age groups.Design/methodology/approachA survey was conducted on 2,210 respondents who were active SM users in Indonesia. Data were processed and analysed using covariance-based structural equation modelling with AMOS 24.0 software.FindingsResults indicate that, in the overall age group data, factors such as use of information (UI), trust, privacy control (PC), interactivity, perceived benefits (PB) and perceived risks (PR) influence users' SD behaviour. This research also found differences in the characteristics of SD behaviour between age groups.Originality/valueFindings from this study can help SM service providers to evaluate the credibility and reliability of their platforms to encourage user retention.


Author(s):  
Benjamin K. Johnson ◽  
Amanda S. Bradshaw ◽  
Julia Davis ◽  
Vanessa Diegue ◽  
Lily Frost ◽  
...  

Abstract. Influencers are semi-professional microcelebrities on social media platforms such as YouTube, often sponsored by brands to promote lifestyle products to followers. Influencers navigate opposing tensions of their authenticity and relatability with their carefully crafted personas and commercial interests. We draw from warranting theory to propose that influencer trustworthiness and expertise would be differentially affected by several key message cues: production modification, self-disclosure, and sponsorship disclosure. A 2 × 2 × 2 between-subjects experiment with original influencer videos tested effects on trustworthiness and expertise, as well as downstream effects on attitudes and intentions. Video modification had a positive effect on expertise, but no effect on trustworthiness. Self-disclosure had a surprisingly negative effect on trustworthiness. Sponsorship disclosure only had an effect on perceived sponsorship. However, modification and sponsorship disclosure interacted, so that modification boosted both expertise and trust when videos were unsponsored. Finally, expertise mediated effects of modification on attitudes, and trustworthiness mediated effects of self-disclosure. Findings illustrate distinct roles for expertise, trustworthiness, and sponsorship perceptions in the influencer context.


Koneksi ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 328
Author(s):  
Jovita Clarissa ◽  
H.H. Daniel Tamburian

Humans are social beings who need other individuals to group. In interacting with others, individuals will convey information and usually begin with an introduction relates to self disclosure, which is the type of individual communication disclosing information about himself is commonly concealed. Social media is a medium on the Internet that allows users to represent themselves, share, communicate with others and create virtual social ties. This research was intended to examine Instagram and Self Disclosure in an interpersonal communication perspective on the Santo Kristoforus II high school students to find out the activities of students on Instagram social media. Research based on Self-Disclosure theory, communication theory in the Digital Era, social media, and Instagram. Research uses a qualitative approach with case study methods. The results is that the self disclosure conducted by the informant is about daily activities, and the self disclosure is on Instagram involving several Self-Disclosure processes. In the process of Self-Disclosure, informants usually provide personal information such as feelings, thoughts and experiences, and they are also careful enough in uploading information to social mediaManusia disebut makhluk yang memerlukan seseorang untuk saling berhubungan timbal balik. Dalam berinteraksi dengan orang lain, individu akan menyampaikan berbagai informasi dan biasanya diawali dengan perkenalan mengenai dirinya, hal tersebut berkaitan dengan self disclosure, yakni jenis komunikasi individu mengungkapkan informasi tentang dirinya sendiri yang biasa disembunyikan. Media sosial saat ini digunakan penggunanya untuk berkomunikasi, membentuk relasi dengan orang lain secara virtual. Sehingga penelitian ini dimaksudkan untuk meneliti Instagram dan Self Disclosure dalam Perspektif Komunikasi Antarpribadi terhadap Siswa-Siswi SMA Santo Kristoforus II untuk mengetahui aktivitas siswa-siswi di media sosial Instagram. Penelitian berlandaskan teori Self-Disclosure, Teori Komunikasi di Era Digital, Media Sosial, dan Instagram. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Hasil penelitian menunjukkan bahwa pengungkapan diri yang dilakukan oleh informan berisi tentang aktivitas sehari-hari yang dilakukan, dan pengungkapan diri tersebut dilakukan dalam media sosial Instagram yang melibatkan beberapa proses pengungkapan diri. Dalam proses pengungkapan diri, informan biasanya memberikan informasi pribadi seperti perasaan, pikiran dan pengalaman. Dengan banyaknya informasi yang diberikan, tidak menutup kemungkinan mereka juga cukup berhati-hati dalam mengunggah informasi ke media sosial


2021 ◽  
Vol 13 (23) ◽  
pp. 12957
Author(s):  
Albert Chukwunonso Diachi ◽  
Ayşe Tansu ◽  
Oseyenbhin Sunday Osemeahon

In an attempt to enrich existing literature on online fashion brand communities in the digital era, this research aimed at exploring the relationship between peer influence and self-disclosure on sustaining consumer engagement in generating loyalty to social media fashion brand communities (SMFBCs). The survey included a sample of 365 members who follow local Nigerian SMFBCs and was analyzed using SmartPLS v3.2.9. Findings from the study show that peer influence and self-disclosure have a positive impact on sustaining consumer engagement in social media fashion brand communities. Furthermore, the findings show that self-disclosure mediated the relationship between peer influence and sustaining consumer engagement. Finally, consumer engagement fosters loyalty to social media brand communities.


2020 ◽  
Author(s):  
Erin Carbone ◽  
George Loewenstein

Studies suggest that sharing thoughts and information with others may be inherently pleasurable and confer health, psychological, and social benefits to the discloser. At the same time, self-disclosure exposes individuals to scrutiny and the risk of rejection and reputational damage, particularly with the advent of digital applications and social media outlets that promote public, and often permanent, disclosing. In an effort to understand the tradeoffs that underlie the decision to disclose, we introduce a distinction between the propensity to disclose and the psychological desire to disclose and present a preliminary investigation into when and why these two constructs diverge. Findings from two exploratory studies reveal the types of information that individuals are most eager to share, as well as the contextual factors and individual characteristics that moderate the desire to share and the circumstances under which this desire is most likely to translate into actual sharing. We replicate findings from prior research that the decision to disclose is a function of content emotionality and valence, but find that the propensity to withhold negative information is most pronounced when the information is about oneself than about others, and that gender differences in disclosure are largely driven by the tendency for men to withhold negative, but not positive, information. Additionally, we capture motives and traits, many of them previously unexplored in the disclosure context, to model the underlying decision-making process that leads to information sharing and distinguish between the act of sharing information and the psychological desire that differentially engender disclosing behavior.


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