Delivering Library Services to Users: A Case Study of the Sooner Xpress Service at the University of Oklahoma

2008 ◽  
Vol 5 (1-2) ◽  
pp. 349-356 ◽  
Author(s):  
Molly Murphy ◽  
Shelly Franklin ◽  
Ann Raia
Keyword(s):  
Library Services ◽  
University Of Oklahoma ◽  
The University

scholarly journals STRATEGI LAYANAN PERPUSTAKAAN PERGURUAN TINGGI PADA MASA NEW NORMAL (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS RIAU)

2021 ◽  
Vol 8 (2) ◽  
pp. 111-118
Author(s):  
Sastria Izprilla ◽  
Vita Amelia ◽  
Hadira Latiar
Keyword(s):  
Digital Libraries ◽  
Service Sector ◽  
Library Services ◽  
New Normal ◽  
University Library ◽  
Normal Period ◽  
It Department ◽  
Descriptive Approach ◽  
The University

This research is entitled strategy of university library services in the new normal period case study of the technical implementation unit (UPT) of the University of Riau library. The purpose of this study was to determine the service strategy taken by the technical implementing unit (UPT) of the Riau University library in the new normal era. The method used in this research is qualitative with a descriptive approach. The processing method uses data reduction, data presentation, and conclusions. The informants in this study were the head of the library, the head of the service sector, and the head of the IT department. The results of this study are that there are several strategies taken by the Riau University library, that is the development of digital libraries that must be accelerated and add supporting applications to ensure the smooth distribution of information to users.

scholarly journals Library Service Quality and Student Trust A Case Study of the University of Sumatera Utara Library, Indonesia

2021 ◽  
Vol 41 (5) ◽  
pp. 345-351
Author(s):  
Jonner Hasugian ◽  
Dirmansyah Lubis
Keyword(s):  
Service Quality ◽  
Structural Equation ◽  
Survey Methods ◽  
Equation Modeling ◽  
Library Services ◽  
Information Control ◽  
Student Trust ◽  
Customer Trust ◽  
The University

This study, conducted at the University of Sumatera Utara (USU) Library, aims to know the effect of service quality on customer trust and to determine student trust in library services based on levels of education. The research applied survey methods with quantitative approaches. Samples are determined using the Taro Yamane formula. The questionnaire covers 22 items of three LibQUAL dimensions. Data analysis techniques were performed using Structural Equation Modeling statistical analysis and path analysis by using the Lisrel version 8.5 application program. The results showed that service quality has a positive and significant effect on student trust. The level of trust in the library varies based on the levels of education. The dimensions of service quality with a positive and significant effect on student trust are the information control and the library as a place.

Developing Committees to Create a Web Content Management System

2011 ◽  
pp. 216-236
Author(s):  
Sarah Robbins ◽  
Debra Engel
Keyword(s):  
Web Site ◽  
Management System ◽  
Academic Library ◽  
Content Management ◽  
Content Management System ◽  
Web Content ◽  
Management Tools ◽  
University Of Oklahoma ◽  
The University

This case study examines the use of committees to develop a Web content management system in an academic library. It explains the process undertaken at the University of Oklahoma Libraries (libraries.ou.edu) to move from an HTML to a database-driven Web site and the issues involved with using committees to steer such projects. Creating a framework where librarians use locally developed content management tools to control Web site content while the systems office retains control of the presentation of content is also discussed. Another aspect of the case study includes the evolution of Web committees in the organization, the development of a system-wide philosophy, and the gradual acceptance of the Web site as a service that demands continual attention. The authors hope readers will benefit from these experiences when implementing similar projects.

scholarly journals Planning a Library Leadership Retreat on the Cheap: Case Study and Analysis

2016 ◽  
pp. 5-12
Author(s):  
Stewart Brower
Keyword(s):  
Time Frame ◽  
Full Time ◽  
Simple Process ◽  
Daily Routines ◽  
Time Task ◽  
University Of Oklahoma ◽  
Library Leadership ◽  
The University ◽  
Information Sciences

Staying aheadof the pitch:an old baseball metaphor that means to anticipate where the ball is going to go so that the batter can score a hit. But to anticipate changes in a field as robust and challenging as information sciences, reflection and contemplation are often key to good planning. With simple day-to-day management of libraries already being a full-time task, true leadership and planning often comes with a real, physical break from the workplace and daily routines. With this in mind, the leadership retreat should be employed by librarians to give themselves the luxury of deep reflection, camaraderie, and thoughtful planning in environments conducive to such work. This articleoutlines a simple process that can be used to run a planning retreat, at a reasonablecost, and within a modest time frame. To outline this process, a case study involving the University of Oklahoma-Tulsa Schusterman Library will be described.

scholarly journals Challenges and Strategies for Educational Virtual Reality

2019 ◽  
Vol 38 (4) ◽  
pp. 25-48
Author(s):  
Matt Cook ◽  
Zack Lischer-Katz ◽  
Nathan Hall ◽  
Juliet Hardesty ◽  
Jennifer Johnson ◽  
...  
Keyword(s):  
Virtual Reality ◽  
Academic Libraries ◽  
Library Services ◽  
Digital Collections ◽  
University Of Oklahoma ◽  
Library Community ◽  
Research And Teaching ◽  
3D Data ◽  
New Research ◽  
The University

Virtual reality (VR) is a rich visualization and analytic platform that furthers the library’s mission of providing access to all forms of information and supporting pedagogy and scholarship across disciplines. Academic libraries are increasingly adopting VR technology for a variety of research and teaching purposes, which include providing enhanced access to digital collections, offering new research tools, and constructing new immersive learning environments for students. This trend suggests that positive technological innovation is flourishing in libraries, but there remains a lack of clear guidance in the library community on how to introduce these technologies in effective ways and make them sustainable within different types of institutions. In June 2018, the University of Oklahoma hosted the second of three forums on the use of 3D and VR for visualization and analysis in academic libraries, as part of the project Developing Library Strategy for 3D and Virtual Reality Collection Development and Reuse(LIB3DVR), funded by a grant from the Institute of Museum and Library Services. This qualitative study invited experts from a range of disciplines and sectors to identify common challenges in the visualization and analysis of 3D data, and the management of VR programs, for the purpose of developing a national library strategy.

Educating at scale: sustainable library learning at the University of Melbourne

2016 ◽  
Vol 37 (3) ◽  
pp. 149-161 ◽  
Author(s):  
Andrea Phillips
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Integrated Approach ◽  
Library Services ◽  
Content Type ◽  
Key Stakeholders ◽  
Service Models ◽  
The University ◽  
Service Blueprint

Purpose – Most libraries in higher education are facing the challenge of providing valued and improved services with the same or fewer resources. Focussing on the library learning service at one university, the purpose of this paper is to consider how libraries can find new service models with contracting resources while aligning with institutional and professional values and providing value-in-use for end users and key stakeholders. Design/methodology/approach – Following a discussion of sustainability as relevant to library services, the paper presents a case study of one library’s approach to sustaining its library learning service. Findings – The sustainability of library services is aided by developing a service blueprint that provides direction and structure yet is dynamic and responsive. To be successful the approach should be grounded in resource realities, encourage scalability where possible and address the values and needs of key stakeholders. Originality/value – The paper presents a workable, integrated approach to managing a library learning service so that it delivers value and is sustainable.

scholarly journals New normal and library services in Indonesia: a case study of university libraries

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Arda Putri Winata ◽  
Raisa Fadelina ◽  
Sulistyo Basuki
Keyword(s):  
Design Methodology ◽  
Library Services ◽  
University Libraries ◽  
New Normal ◽  
Content Type ◽  
University Library ◽  
Almost All ◽  
The University ◽  
Appropriate Practices

Purpose This paper aims to share the activities of library services in the new-normal era. The paper describes libraries’ circumstances since their reopening in early June 2020. Furthermore, it provides details on how libraries have adopted several most appropriate practices changing physical to online services. Design/methodology/approach This paper describes various university library services in Indonesia in the new-normal era by using literature and documentary reviews as the approaches. The data were primarily collected from webpages, blogs, social media, newsletters and specific journals organized by university libraries. The survey was carried out by involving 126 university librarians incorporated in the University Libraries Forum. It highlighted the current conditions of university libraries and the most appropriate practices of library services in the new-normal era. Findings The most appropriate practices of university library services in the new-normal era are provided. Libraries in Indonesia have experienced a service transformation implementing the COVID-19 health protocols. Likewise, almost all university library services became virtual. Accordingly, there were several challenges faced by librarians and users in carrying out virtual activities in the library. Originality/value This paper provides a great value for libraries in responding to COVID-19 and those starting to reopen. It reveals the most appropriate library service practices and challenges in the new-normal era, which are useful for current and future insight development.

scholarly journals Adding Value to the University of Oklahoma Libraries History of Science Collections through Digital Enhancement

2014 ◽  
Vol 33 (1) ◽  
pp. 25
Author(s):  
Maura Valentino
Keyword(s):  
History Of Science ◽  
Digital Object ◽  
Rare Book ◽  
Digital Collections ◽  
University Of Oklahoma ◽  
History Of ◽  
The University

<p>Much of the focus of digital collections has been and continues to be on rare and unique materials, including monographs.   A monograph may be made even rarer and more valuable by virtue of hand written marginalia.   Using technology to enhance scans of unique books and make previously unreadable marginalia readable increases the value of a digital object to researchers.  This article describes a case study of enhancing the marginalia in a rare book by Copernicus.</p>

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