Transactional distance theory and total quality management in open and distance learning

2011 ◽  
Vol 8 (1) ◽  
pp. 115-132 ◽  
Author(s):  
R. F. Aluko ◽  
J. Hendrikz ◽  
W. J. Fraser
Author(s):  
Vimbi Petrus Mahlangu

The purpose of this chapter is to argue that all open and distance learning (ODL) institutions should carry out quality assurance and accreditation processes in order for students and funders to have confidence in them. It also explains in detail what quality assurance and accreditation entails in ODL. This chapter follows a qualitative approach in understanding quality assurance and accreditation in ODL. Data were collected via literature review. During recent decades, the discourse and practices of systematic quality assurance and quality control have spread around the world, resulting to a great extent in market-based models related to the ideology and policy of neo-liberalism and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital. Quality assurance and accreditation in ODL aims to maintain and raise the quality of education and to guarantee the improvement of its standards.


Author(s):  
Ekaterina Egorkina ◽  
Mikhail Ivanov ◽  
Andrey Yurievich Valyavskiy

This chapter is about theoretical aspects, practical instruments and methods for providing the quality of educational services in the system of open and distance learning according to ENQA approaches. The quality management principles, based on the concept of Total Quality Management (TQM) and standards ISO, and approaches to quality policy in universities in the implementation of open and distance learning systems are offered in it. The main problems in the implementation of quality management systems are analyzed. Approaches to the of the result effectiveness evaluation in terms of the educational process quality management are discussed. Models quality assessments and the basic directions in the formation of the knowledge system quality criteria, adopted in accordance with the requirements of the digital economy, are considered.


Author(s):  
Vimbi Petrus Mahlangu

The purpose of this chapter is to argue that all open and distance learning (ODL) institutions should carry out quality assurance and accreditation processes in order for students and funders to have confidence in them. It also explains in detail what quality assurance and accreditation entails in ODL. This chapter follows a qualitative approach in understanding quality assurance and accreditation in ODL. Data were collected via literature review. During recent decades, the discourse and practices of systematic quality assurance and quality control have spread around the world, resulting to a great extent in market-based models related to the ideology and policy of neo-liberalism and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital. Quality assurance and accreditation in ODL aims to maintain and raise the quality of education and to guarantee the improvement of its standards.


Author(s):  
Ekaterina Egorkina ◽  
Mikhail Ivanov ◽  
Andrey Yurievich Valyavskiy

This chapter is about theoretical aspects, practical instruments and methods for providing the quality of educational services in the system of open and distance learning according to ENQA approaches. The quality management principles, based on the concept of Total Quality Management (TQM) and standards ISO, and approaches to quality policy in universities in the implementation of open and distance learning systems are offered in it. The main problems in the implementation of quality management systems are analyzed. Approaches to the of the result effectiveness evaluation in terms of the educational process quality management are discussed. Models quality assessments and the basic directions in the formation of the knowledge system quality criteria, adopted in accordance with the requirements of the digital economy, are considered.


2019 ◽  
Vol 1 (2) ◽  
pp. 1-20
Author(s):  
I Wayan Suartina ◽  
Ni Nyoman Adityarini Abiyoga Vena Swara ◽  
Ni Luh Sri Astiti

This study aims to determine the effect of Total Quality Management (TQM) on employee productive behavior and company performance at PT. Tomorrow’s Antiques Indonesia. This study uses a quantitative method with a sample of 104 employees. Data was collected by observation, interviews, documentation, literature, and questionnaires. The analysis technique used descriptive analysis, path analysis (analysis path), and sobell test. The results of the total quality management (TQM) research have a positive and significant effect on employee productive behaviour at PT. Tomorrow's Antiques with coefficient of 0.986 and a sig value of 0.00 <0.05; employee productive behavior has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.606 and a sig value of 0.00 <0.05; total quality management (TQM) has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.396 and a sig value of 0.00 <0.05, and employee productive behaviour can mediate the effect of total quality management (TQM) on company performance at PT. Tomorrow's Antiques with Z value (17,311) > Z table (1,96).


2002 ◽  
pp. 60-63
Author(s):  
Adam Górny

Miejsce zarządzania bezpieczeństwem pracy w wymaganiach Total Quality Management


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