Students' Research Competence Formation of the Quality of Open and Distance Learning

2021 ◽  
pp. 900-920
Author(s):  
Ekaterina Egorkina ◽  
Mikhail Ivanov ◽  
Andrey Yurievich Valyavskiy
Keyword(s):  
Distance Learning ◽  
Quality Management ◽  
Quality Criteria ◽  
Educational Process ◽  
System Quality ◽  
Total Quality ◽  
Quality Management Systems ◽  
Open And Distance Learning ◽  
Quality Assessments

This chapter is about theoretical aspects, practical instruments and methods for providing the quality of educational services in the system of open and distance learning according to ENQA approaches. The quality management principles, based on the concept of Total Quality Management (TQM) and standards ISO, and approaches to quality policy in universities in the implementation of open and distance learning systems are offered in it. The main problems in the implementation of quality management systems are analyzed. Approaches to the of the result effectiveness evaluation in terms of the educational process quality management are discussed. Models quality assessments and the basic directions in the formation of the knowledge system quality criteria, adopted in accordance with the requirements of the digital economy, are considered.

Students' Research Competence Formation of the Quality of Open and Distance Learning

2018 ◽  
pp. 364-384
Author(s):  
Ekaterina Egorkina ◽  
Mikhail Ivanov ◽  
Andrey Yurievich Valyavskiy
Keyword(s):  
Distance Learning ◽  
Quality Management ◽  
Quality Criteria ◽  
Educational Process ◽  
System Quality ◽  
Total Quality ◽  
Quality Management Systems ◽  
Open And Distance Learning ◽  
Quality Assessments

This chapter is about theoretical aspects, practical instruments and methods for providing the quality of educational services in the system of open and distance learning according to ENQA approaches. The quality management principles, based on the concept of Total Quality Management (TQM) and standards ISO, and approaches to quality policy in universities in the implementation of open and distance learning systems are offered in it. The main problems in the implementation of quality management systems are analyzed. Approaches to the of the result effectiveness evaluation in terms of the educational process quality management are discussed. Models quality assessments and the basic directions in the formation of the knowledge system quality criteria, adopted in accordance with the requirements of the digital economy, are considered.

Quality Assurance and Accreditation in Open and Distance Learning

2021 ◽  
pp. 1079-1097
Author(s):  
Vimbi Petrus Mahlangu
Keyword(s):  
Quality Assurance ◽  
Distance Learning ◽  
Total Quality Management ◽  
Public Management ◽  
New Public Management ◽  
Total Quality ◽  
New Public ◽  
The World ◽  
Open And Distance Learning

The purpose of this chapter is to argue that all open and distance learning (ODL) institutions should carry out quality assurance and accreditation processes in order for students and funders to have confidence in them. It also explains in detail what quality assurance and accreditation entails in ODL. This chapter follows a qualitative approach in understanding quality assurance and accreditation in ODL. Data were collected via literature review. During recent decades, the discourse and practices of systematic quality assurance and quality control have spread around the world, resulting to a great extent in market-based models related to the ideology and policy of neo-liberalism and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital. Quality assurance and accreditation in ODL aims to maintain and raise the quality of education and to guarantee the improvement of its standards.

scholarly journals PENINGKATAN KUALITAS PENDIDIKAN DI PERGURUAN TINGGI MELALUI TOTAL QUALITY MANAGEMENT (TQM) DALAM MENYONGSONG MASYARAKAT EKONOMI ASEAN (MEA)

2016 ◽  
Vol 1 (01) ◽  
pp. 72
Author(s):  
Aprina Chintya
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Education Quality ◽  
Planning System ◽  
System Quality ◽  
Total Quality ◽  
Management Quality ◽  
Controlling System ◽  
Data Collection Technique

Total Quality Management (TQM) is an effort done by college to improve their management quality in achieving the goals. TQM related to quality system consist of planning system quality, controlling system quality, and improving system quality. Hence, in this research, the researcher manages to explain the improving education quality at Collage through TQM in welcoming MEA. This is descriptive literature review research. The source of the data is taken from books and others review related to improving education quality at Collage through TQM. This research employs documentation as data collection technique and content analysis to analyze the data which use the procedure to make the conclusion. The result shows that when TQM applied at collage continuity and consistently, the quality of graduates will increase, in this case they are capable to compete in industry field. 

scholarly journals Penilaian Komitmen Kerja Guru Dalam Pengembangan Total Quality Management Modern di SMPIT/SMAIT Insan Mandiri Cibubur

2021 ◽  
Vol 4 (1) ◽  
pp. 62-81
Author(s):  
Risa Arisanti ◽  
Maemunah Sa’diyah
Keyword(s):  
Performance Evaluation ◽  
Quality Management ◽  
Total Quality Management ◽  
Teacher Performance ◽  
Educational Process ◽  
Work Commitment ◽  
Total Quality ◽  
Teacher Work ◽  
Teacher Performance Evaluation

This study aims to determine the implementation of modern integrated quality management (Total Quality Management/TQM) at SMPIT/SMAIT Insan Mandiri Cibubur, especially in the development of teacher performance evaluation assessment programs, by adding an assessment of teacher work commitment. This study uses qualitative research methods with in-depth interviews with informants. The results of the study show that SMPIT/SMAIT Insan Mandiri Cibubur has implemented a modern Total Quality Management system, with various superior customer-oriented programs. The school is trying to innovate continuously in improving the quality of education. One of the main focuses is improving the quality of teachers, as the heart of the educational process itself, which is in direct contact with students as the main external customers. Not only the teacher's competence factor, but the teacher's commitment factor, is something that needs to be considered, because it will affect the quality of teaching that will be received by students. The teacher commitment factor is included in the evaluation criteria for teacher performance evaluation, and the results of the assessment will affect the amount of teacher performance allowances. As a result, there is a strengthening of teacher work commitment, which results in better teacher work competencies, thereby increasing the success of student achievement.

 Keywords: Total Quality Manajement, Modern, Commitment, Teacher   ABSTRAK Penelitian ini bertujuan untuk mengetahui implementasi manajemen mutu terpadu (Total Quality Management/TQM) modern di SMPIT/SMAIT Insan Mandiri Cibubur, khususnya dalam pengembangan program penilaian evaluasi kinerja guru, dengan menambahkan penilaian komitmen kerja guru. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik wawancara mendalam terhadap informan. Hasil penelitian menunjukkan bahwa SMPIT/SMAIT Insan Mandiri Cibubur telah menerapkan sistem Total Quality Management secara modern, dengan memiliki berbagai program unggulan yang berorientasi pelanggan. Pihak sekolah berusaha melakukan inovasi terus-menerus dalam meningkatkan kualitas pendidikan. Salah satu fokus utama adalah peningkatan kualitas guru, sebagai jantung dari proses pendidikan itu sendiri, yang bersentuhan langsung dengan siswa sebagai pelanggan eksternal utama. Tidak hanya faktor kompetensi guru, namun faktor komitmen guru, menjadi hal yang perlu diperhatikan, karena akan mempengaruhi kualitas pengajaran yang akan diterima oleh siswa. Faktor komitmen guru dimasukkan ke dalam kriteria penilaian evaluasi kinerja guru, dan hasil penilaian akan mempengaruhi besaran tunjangan kinerja guru. Sebagai hasilnya, terjadi penguatan komitmen kerja guru, yang menghasilkan kompetensi kerja guru yang lebih baik, sehingga meningkatkan keberhasilan prestasi belajar siswa.   Kata kunci: Manajemen Mutu Terpadu, Modern, Komitmen, Guru

scholarly journals Penilaian Komitmen Kerja Guru Dalam Pengembangan Total Quality Management Modern di SMPIT/SMAIT Insan Mandiri Cibubur

2021 ◽  
Vol 3 (3) ◽  
pp. 342-361
Author(s):  
Risa Arisanti ◽  
Maemunah Sa’diyah
Keyword(s):  
Performance Evaluation ◽  
Quality Management ◽  
Total Quality Management ◽  
Teacher Performance ◽  
Educational Process ◽  
Work Commitment ◽  
Total Quality ◽  
Teacher Work ◽  
Teacher Performance Evaluation

This study aims to determine the implementation of modern integrated quality management (Total Quality Management/TQM) at SMPIT/SMAIT Insan Mandiri Cibubur, especially in the development of teacher performance evaluation assessment programs, by adding an assessment of teacher work commitment. This study uses qualitative research methods with in-depth interviews with informants. The results of the study show that SMPIT/SMAIT Insan Mandiri Cibubur has implemented a modern Total Quality Management system, with various superior customer-oriented programs. The school is trying to innovate continuously in improving the quality of education. One of the main focuses is improving the quality of teachers, as the heart of the educational process itself, which is in direct contact with students as the main external customers. Not only the teacher's competence factor, but the teacher's commitment factor, is something that needs to be considered, because it will affect the quality of teaching that will be received by students. The teacher commitment factor is included in the evaluation criteria for teacher performance evaluation, and the results of the assessment will affect the amount of teacher performance allowances. As a result, there is a strengthening of teacher work commitment, which results in better teacher work competencies, thereby increasing the success of student achievement.

 Keywords: Total Quality Manajement, Modern, Commitment, Teacher   ABSTRAK Penelitian ini bertujuan untuk mengetahui implementasi manajemen mutu terpadu (Total Quality Management/TQM) modern di SMPIT/SMAIT Insan Mandiri Cibubur, khususnya dalam pengembangan program penilaian evaluasi kinerja guru, dengan menambahkan penilaian komitmen kerja guru. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik wawancara mendalam terhadap informan. Hasil penelitian menunjukkan bahwa SMPIT/SMAIT Insan Mandiri Cibubur telah menerapkan sistem Total Quality Management secara modern, dengan memiliki berbagai program unggulan yang berorientasi pelanggan. Pihak sekolah berusaha melakukan inovasi terus-menerus dalam meningkatkan kualitas pendidikan. Salah satu fokus utama adalah peningkatan kualitas guru, sebagai jantung dari proses pendidikan itu sendiri, yang bersentuhan langsung dengan siswa sebagai pelanggan eksternal utama. Tidak hanya faktor kompetensi guru, namun faktor komitmen guru, menjadi hal yang perlu diperhatikan, karena akan mempengaruhi kualitas pengajaran yang akan diterima oleh siswa. Faktor komitmen guru dimasukkan ke dalam kriteria penilaian evaluasi kinerja guru, dan hasil penilaian akan mempengaruhi besaran tunjangan kinerja guru. Sebagai hasilnya, terjadi penguatan komitmen kerja guru, yang menghasilkan kompetensi kerja guru yang lebih baik, sehingga meningkatkan keberhasilan prestasi belajar siswa.   Kata kunci: Manajemen Mutu Terpadu, Modern, Komitmen, Guru

scholarly journals ISO 9000 SERIES STANDARDS AND FORMATION OF QUALITY MANAGEMENT SYSTEMS IN SERVICES

2020 ◽  
pp. 121-134
Author(s):  
Vasyl Semenov ◽  
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Service Sector ◽  
Iso 9000 ◽  
International Standards ◽  
Theoretical Research ◽  
Management Systems ◽  
Total Quality ◽  
Quality Management Systems

The article examines the scientific issues of quality improvement through further the quality management systems improvement that are formed at the service sector enterprises in Ukraine. It is proved that Ukraine's integration into the European community requires focusing on the competitiveness issues. According to this thesis, the achievement of the high competitiveness has a paramount importance and becomes a decisive factor in the service sector commercial success provided that the proper quality of services. It was considered the quality of products and services production concepts changes and quality management over a long historical period from the total quality management to the enterprise level management. It is shown that historical trends have led to the emergence of first theoretical research, and then to the practical implementation of the creating quality management systems idea. It’s broken down about those that, in order to preserve the high quality of the product, and the services, it’s necessary to read the control system for the quality, as it would win the scientific and technical achievements, stimulate the good practice of all efforts. It is indicated that the creation of new dimensions of quality is stimulated by the modern high pace of life, the steady growth of production of products and services, the need for a constant search for new, more effective, concepts, methods and tools for organizing quality systems and managing them that meet the requirements of today. Organizational and methodological, practical and conceptual ambushes have been established, which, in essence, allow the virtual science problem of formulating effective management systems in the field of services. The article also investigates the issues of the formation of qualitymanagement systems at the enterprises of the service sector through the prism of modern directions of standardization and certification, the experience of standardization in general and, in particular, in the EU countries and in Ukraine. The reasons and purposes of creating standards are investigated. In the services quality management, the direct objects of management are the processesthat determine the quality of each service. The development of management decisions regarding the determination of indicators that determine the provision of a quality product is considered as an important component of the quality management program in service enterprises. The concept of qualitymanagement at service enterprises is analyzed, presented in the ISO 9000 series: «quality assurance», «quality management», «quality improvement». The coordination of the management function with the general tasks of quality management in the service sector has been determined. It is emphasized that it is extremely necessary to study and develop new international standards, which would take into account the modern scientific and technical level, world practical experience, and outlined ways to eliminate technical barriers in cooperation between different countries and to ensure the multiplier effect of economic development, the inclusion of national actors in international production chains.

Quality Assurance and Accreditation in Open and Distance Learning

2018 ◽  
pp. 146-169
Author(s):  
Vimbi Petrus Mahlangu
Keyword(s):  
Quality Assurance ◽  
Distance Learning ◽  
Total Quality Management ◽  
Public Management ◽  
New Public Management ◽  
Total Quality ◽  
New Public ◽  
The World ◽  
Open And Distance Learning

The purpose of this chapter is to argue that all open and distance learning (ODL) institutions should carry out quality assurance and accreditation processes in order for students and funders to have confidence in them. It also explains in detail what quality assurance and accreditation entails in ODL. This chapter follows a qualitative approach in understanding quality assurance and accreditation in ODL. Data were collected via literature review. During recent decades, the discourse and practices of systematic quality assurance and quality control have spread around the world, resulting to a great extent in market-based models related to the ideology and policy of neo-liberalism and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital. Quality assurance and accreditation in ODL aims to maintain and raise the quality of education and to guarantee the improvement of its standards.

scholarly journals CONCEPTUAL FRAMEWORK OF INNOVATIVE CAPACITY MANAGEMENT OF ENTERPRISE PERSONNEL

10.23856/2708 ◽  
2018 ◽  
Vol 27 (2) ◽  
pp. 72-78
Author(s):  
Maryna Adamenko ◽  
Natalya Pasichnyk ◽  
Irina Polishchuk
Keyword(s):  
Quality Management ◽  
Methodological Approach ◽  
Capacity Management ◽  
Total Quality ◽  
Conceptual Approach ◽  
Quality Management Systems ◽  
Management Philosophy ◽  
Basic Ideas ◽  
Innovative Capacity

The article deals with the scientific and methodological approach to forming the concept of innovative capacity management of enterprise personnel. The authors determine basic ideas of the concept formation and substantiate the idea that innovative capacity management of enterprise personnel should meet the requirements of modern quality management systems and evolve by means of the Total Quality Management philosophy. The research suggests the process of innovative capacity management of enterprise personnel by controlling workers’ innovative skills and potential and enhances the quality of their innovative development. The expressed ideas and statements found their reflection in the developed conceptual approach to innovative capacity management of enterprise personnel.

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