scholarly journals Design simplicity influences patient portal use: the role of aesthetic evaluations for technology acceptance

2015 ◽  
Vol 23 (e1) ◽  
pp. e157-e161 ◽  
Author(s):  
Allison J Lazard ◽  
Ivan Watkins ◽  
Michael S Mackert ◽  
Bo Xie ◽  
Keri K Stephens ◽  
...  

Abstract Objective This study focused on patient portal use and investigated whether aesthetic evaluations of patient portals function are antecedent variables to variables in the Technology Acceptance Model. Methods A cross-sectional survey of current patient portals users ( N  = 333) was conducted online. Participants completed the Visual Aesthetics of Website Inventory, along with items measuring perceived ease of use (PEU), perceived usefulness (PU), and behavioral intentions (BIs) to use the patient portal. Results The hypothesized model accounted for 29% of the variance in BIs to use the portal, 46% of the variance in the PU of the portal, and 29% of the variance in the portal’s PEU. Additionally, one dimension of the aesthetic evaluations functions as a predictor in the model – simplicity evaluations had a significant positive effect on PEU. Conclusion This study provides evidence that aesthetic evaluations – specifically regarding simplicity – function as a significant antecedent variable to patients’ use of patient portals and should influence patient portal design strategies.

Author(s):  
Yang Silin ◽  
David Kwok

This study aims to examine the factors that support or hinder students’ attitudes towards using information and communication technology (ICT) in problem-based learning (PBL) using the technology acceptance model (TAM) (Davis, 1989) among polytechnic students. A total of 737 first-year polytechnic students in Singapore participated in the cross-sectional survey study by completing a questionnaire (The assessment of attitude and intention to use ICT tools among polytechnic students), which gathered both quantitative and qualitative data. Based on the analysis of the quantitative data, perceived usefulness and perceived ease of use are found to be significantly and positively correlated with attitudes towards using ICT. Results from the analysis of the qualitative data suggest five major themes (engagement, communication, information gathering, collaboration and efficiency) on what students enjoyed most about using ICT. On the other hand, Internet connectivity, usability, technical issues and ICT competency are the four other themes that categorised the difficulties students faced using ICT. An important implication is to develop polytechnic lecturers’ competency in the use of ICT-enabled learning tools as a priority to enable them to successfully integrate ICT in their PBL lessons. 


2019 ◽  
Vol 1 (1) ◽  
pp. 30-36
Author(s):  
A. Akinleye ◽  
◽  
A.A. Ogunbameru ◽  
O.O. Oyetunde ◽  
◽  
...  

Background: Nigeria is one of the countries with the highest burden of fake and counterfeit drugs. Interventions such as Mobile Authentication Service (MAS) is being deployed by the National Agency for Food and Drug Administration and Control (NAFDAC) to assist patients in confirming the authenticity of their medications. Therefore, this study evaluates the acceptance of Nigerian patients of MAS. Objective: To investigate awareness and acceptance of MAS among patients visiting the outpatient pharmacy of the Lagos University Teaching Hospital.Method: This is a cross-sectional survey. The study was conducted in the outpatient pharmacy department of the Lagos University Teaching Hospital, Lagos State from May, 2017 – August, 2017. A structured questionnaire, developed using the Technology Acceptance Model (TAM) concept (α = 0.74), was used to assess acceptance of MAS among patients. Linear regression and correlation statistics wereused to determine predictors of MAS acceptance. Results: Significant association exist between Awareness of MAS and Use (X = 69.116, p = 0.000), Procurement at licensed community stores and Use (X =14.456, p = 0.001) as well as Acquisition at Hospital Pharmacy and Use (X = 46.053, p = 0.000). Also, Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) had a strong association with respondents’ Attitude to Use (ATT) {PU and ATT, r = 0.719, p < 0.005; PEOU and ATT, r = 0.806, p < 0.005}. Conclusion: Though awareness and acceptance of mobile authentication service is high, its use is moderate in practice. Further studies on how to improve the use of this service among the Nigerian populace is necessary.


2021 ◽  
Vol 27 (2) ◽  
pp. 146045822110099
Author(s):  
Irfanuzzaman Khan ◽  
Md Abu Saleh ◽  
Ali Quazi ◽  
Raechel Johns

This research identifies the underlying drivers impacting on health consumers’ social media usage and acceptance behaviours using technology acceptance model (TAM) as the theoretical lens. A cross-sectional survey of 265 health consumers was conducted through a mall intercept technique. Participants in the survey were over the age of 18 and had access to a public or private healthcare service provider. The data were analysed using structural equation modelling (SEM). The major findings show that perceived ease of use, privacy threat, information quality, social influence and self-efficacy influence health consumers’ social media adoption behaviours. Perceived usefulness was not found to affect health consumers’ social media adoption behaviours. The moderation analysis showed that influences of privacy threats are non-significant for mature age respondents and non-frequent users of social media. This study’s findings have important implications for designing social media strategies for the healthcare industry. The drivers that positively impact on health consumers’ social media usages can be integrated into meaningful strategies to capture the attention of potential consumers. They need to be educated, informed and engaged as health consumers so that they employ social media effectively to their advantage.


Risks ◽  
2021 ◽  
Vol 9 (10) ◽  
pp. 179
Author(s):  
Adi Alsyouf ◽  
Ra’ed Masa’deh ◽  
Moteb Albugami ◽  
Mohammad Al-Bsheish ◽  
Abdalwali Lutfi ◽  
...  

Although technology trends and acceptance have been considered crucial topics, limited research has examined stress-specific factors such as health anxiety in the context of the COVID-19 pandemic based on people’s attitudes toward a mobile health app using the Technology Acceptance Model (TAM). Accordingly, this study primarily highlights the psychological determinants stemming from the COVID-19 pandemic that affect the usage of a mobile health app. The study followed a cross-sectional design and adopted a snowball sampling technique to collect the data. The findings showed a significant association between perceived usefulness, perceived ease of use, and event-related fear and Tabaud App intention. The relationships between Tabaud App intention and COVID-19 anxiety on Tabaud App usage were also revealed. The study found a significant association between perceived ease of use and perceived usefulness. Additionally, the multi-group analysis showed that only two paths related to Tabaud App intention, perceived ease of use and perceived usefulness, differed significantly between males and females. Additionally, women experienced anxiety disorders more than men. The study contributes to the previous knowledge on the field by examining the psychological determinants resulting from the COVID-19 pandemic that influence using a mobile health app, namely, event-related fear and COVID-19 anxiety. The study results may help governments, health policymakers, and health organisations in Saudi Arabia contain the spread of the COVID-19 pandemic.


2021 ◽  
Vol 9 (2) ◽  
pp. 191-200
Author(s):  
Harsono Harsono ◽  
Sigit Sugiharto ◽  
Rinayati Rinayati

The JKN Mobile Application is an application designed by BPJS Health to balance the current increasing use of mobile technology and to provide easy acces and convenience for JKN participants online.   This study aims to determine the extent to which JKN participants perceptions of the JKN Mobile Application are measured using the TAM (Technology Acceptance Model) analysis model based on the usefulness (perceived usefulness) and ease of use (perceived ease of use)  This research is a quantitative descriptive study using a cross-sectional research design with a research sample of 38 JKN participants registered at the Pratama Surya Medika Clinic Semarang through random sampling with the research instrument used is a questionnaire.   The results showed that the overall JKN mobile application was rated 82,5% as very useful and 84% very easy to operate so it was very helpful and supportive for JKN participants in getting health services at the Pratama Surya Medika Clinic Semarang Keywords: JKN Participant Perception, JKN Mobile Application, TAM (Technology Acceptance Model)


2017 ◽  
pp. 472-493
Author(s):  
Ned Kock ◽  
Murad Moqbel ◽  
Kevin Barton ◽  
Valerie Bartelt

Hedonic information systems are those that are used primarily for pleasure. Previous research has established that the intention to use hedonic information systems is explained mainly by perceived ease of use and perceived enjoyment, with perceived usefulness to one's job being given less importance. Facebook could be seen as a hedonic information system. This paper employs a cross-sectional survey of 178 professionals who used Facebook to various degrees. Predictably, the authors' empirical results show that perceived enjoyment is indeed a much stronger determinant of intended continued Facebook use than ease of use or usefulness to one's job, explaining a considerable proportion of variance in continued use behavior. The authors also find that ease of use is a strong determinant of perceived enjoyment. Interestingly, their results suggest that intended continued Facebook use is significantly and positively associated with job performance, both directly and indirectly via job satisfaction.


2019 ◽  
Vol 38 (1) ◽  
pp. 86-112 ◽  
Author(s):  
Abdel Latef M. Anouze ◽  
Ahmed S. Alamro

Purpose Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e-banking in a country with low intention to use e-banking – Jordan – and to explain the slow uptake. Design/methodology/approach A quantitative method employing a cross-sectional survey was used as an appropriate way of meeting the research objectives. The survey was distributed to bank customers in Amman, Jordan, collecting a total of 328 completed questionnaires. SPSS and AMOS software were used, and multiple regression and artificial neural networks were applied to determine the relative impact and importance of e-banking predictors. Findings The statistical techniques revealed that several major factors, including perceived ease of use, perceived usefulness, security and reasonable price, stand out as the barriers to intention to use e-banking services in Jordan. Originality/value This study theorizes a series of implications on intention to use e-banking. It draws the attention of Jordanian banks to the full functionality of their e-banking systems, emphasizing positive safety features, which could contribute to changing negative customer perceptions. It also contributes to eliciting the theory of customer value among banks by focusing on how they should properly enhance their use of shared value. Moreover, it will present to managers how e-banking predictors can send meaningful and timely information to customers.


2018 ◽  
Vol 7 (3) ◽  
pp. 168
Author(s):  
Nurul Irma Kusumawati ◽  
Sulistyawati Sulistyawati

<p><span lang="EN-GB">This study sought the factor associated with own acceptance of HIS for PHC by using the modification of Technology Acceptance Model (TAM) in the Sebengkok PHC, Central Tarakan Subdistrict, Tarakan City, North Borneo, Indonesia. A cross-sectional approach was conducted through a survey on the 37 of PHC’s user. A set of questionnaires which was adopted from the previous research was used to collect the information from the participant. The model was developed by involving job relevance, output quality, result demonstrability, screen design, terminology, facilitating condition, perceived of usefulness, perceived ease of use, intention to use and system use (actual usage) as the construct. According to the hypothesis testing, perceived usefulness predicted by terminology, perceived ease of use is significantly predicted by screen design and terminology, perceived usefulness significantly predicts the intention of use and perceived ease of use, while system use which predicted considerably by the intention of use and facilitating condition. This study may have a contribution to the future improvement of HIS for PHC and guide the next coming research to dig the difference acceptance among the user. </span></p>


2021 ◽  
Vol 21 (2) ◽  
pp. e203-209
Author(s):  
Shaikha Abdool ◽  
Sherief Abdallah ◽  
Suhair Akhlaq ◽  
Hira Abdul Razzak

Objectives: This study aimed to examine acceptance levels of and attitudes towards telemedicine among users in the United Arab Emirates (UAE) and assess associations between perceived usefulness (PU), perceived ease of use (PEOU), attitudes towards use (ATU) and behavioural intention of use (BIU) in relation to telemedicine technology. Methods: This cross-sectional study used a simple random sampling design to obtain an appropriate sample from throughout the UAE. The technology acceptance model (TAM) and Rogers’ diffusion of innovations (DOI) theory were applied as the conceptual basis for this study. An Arabic/English version of the questionnaire was distributed via email to physicians and nurses, members of the public (including patients), healthcare directors and information technology professionals. Data were collected from 1st March to 30th August 2019 and analysed using Statistical Package for the Social Sciences (SPSS). Results: A total of 330 participants were included (response rate: 85.7%). BIU and PU were considered important elements of TAM in the adoption of telemedicine services compared to the other variables. The association between PEOU (beta = 0.033, P = 0.692), PU (beta = 0.034; P = 0.679) and ATU (beta = 0.055; P = 0.421) in relation to telemedicine were positive but not significant. However, BIU was found to be a strong significant predictor of actual usage (beta = 0.224; P = 0.003). Conclusion: This study confirms TAM’s applicability in the adoption of telemedicine services in the UAE. The results show that users’ perceptions were significantly related to their behavioural intention to use telemedicine. Factors influencing telemedicine technology are likely to vary as technology acceptance in other geographical areas may differ from the sample presented here. Keywords: Telemedicine; Patient Acceptance of Healthcare; Attitude; Behaviour; Intention; United Arab Emirates.


2021 ◽  
Vol 11 (4) ◽  
pp. 45-60
Author(s):  
Juhriyansyah Dalle ◽  
Mahesh S. Raisinghani ◽  
Aminuddin Prahatama Putra ◽  
Ahmad Suriansyah ◽  
Sutarto Hadi ◽  
...  

Based on the immense importance of technology acceptance among the teachers and its vital role in education, the current study aims to bridge the theoretical gap by investigating the association between the school teachers' perception of facilitation learning environment and learning through experimentation among senior school teachers in Indonesia. Data was collected from the senior school teachers of Indonesia using a cross-sectional field survey. The final dataset of 163 respondents was then analyzed using SmartPls3 to test the measurement and structural models. Results revealed that the external variables like facilitation learning environment and learning through experimentation were positively associated with the perceived usefulness, perceived ease of use, and actual use of the educational technology among the senior school teachers. This study provided insights that the technology supportive learning through experimentation gives a feeling of comfort and ease to teachers, further leading towards the actual usage of modern technology in classroom settings.


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