Conclusion: The “Next Gen” Public Service

2018 ◽  
pp. 156-178
Author(s):  
Paul C. Light
Keyword(s):  
Public Service ◽  
Industrial Complex ◽  
Next Generation ◽  
Federal Employees ◽  
Public Servants ◽  
The Government

Chapter 5 closes the book with a discussion of the “next gen” public service. Even as Congress and the president embrace the regular reblending using the “reset and trade” system proposed in chapter 4, they must assure that the government-industrial complex embraces a continued commitment to public service, a mission that matters to the nation’s future, and a workforce that brings new vitality to aging institutions. Federal employees are going to retire in record numbers over the next decade, but their departures will not create a destructive “retirement tsunami” if Congress and the president act now to recruit and train the next generation of public servants wherever they work in the government-industrial complex.

scholarly journals IMPLEMENTASI GOOD GOVERNANCE SEBAGAI UPAYA PENCEGAHAN PENYAKIT BIROKRASI DALAM PELAYANAN PUBLIK (STUDI KASUS KASUS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KANTOR KECAMATAN MEDAN HELVETIA

2021 ◽  
Vol 29 (2) ◽  
pp. 24
Author(s):  
Pangeran Teguh Anugrah ◽  
Abdul Kadir ◽  
Pin Pin
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Public Services ◽  
Good Governance ◽  
Secondary Data ◽  
Primary Data ◽  
Organizational Relationships ◽  
Public Servants ◽  
The Public ◽  
The Government

District is part of the government organization that is closest to dealing directly with the community and spearheading the success of regional development, especially in Medan, where the District will be seen directly in planning and controlling development and services, and a reflection of good governance in Medan. The objectives of this study are as follows: (i) to describe the Good Governance implementation in the District, especially in the District of Medan Helvetia, (ii) to analyze the factors that support and inhibit the implementation in the District, especially in the District of Medan Helvetia.The form of descriptive research using a qualitative approach, this research was conducted in the District of Medan Helvetia. The informants consisted of key informants, namely the Head of District and their apparatus as many as 4 people who were determined purposively and the Main informant namely the community who were taken accidentally as many as 20 people at the time of the study. Primary data comes from interviews and secondary data from literature studies and other written documents. After the data and information needed has been collected, the researcher then sifts through the data and information into the research indicators that have been determined. After the data and information are grouped, the researcher then presents the data and analyzes the data qualitatively.Research Results: The good governance implementation in Medan Helvetia District Office refers to the Decree of the District of Medan Helvetia number 138/19-17/SK-MH/IX/2015 on Standard Operating Procedures (SOP) in Medan Helvetia District Environment. In general, the implementation analysis as follows: (i) Standards and Policy Objectives: public servants have attempted to achieve the public service goals they have set, (ii) Resources: human resources and support resources or facilities, researchers see still shortcomings, (iii) Inter-Organizational Relations: inter-organizational relationships implemented in Medan Helvetia  District are good, (iv) Characteristics of the Implementing Agent: the characteristics of the existing implementing agent can already be applied by the implementor of public services in both the public service in Medan Helvetia district, (v) Social, Political, and Economic Conditions: on the variable social, economic and political conditions, the implementors of public services in providing public services do not discriminate between each other, (vi) Implementor Disposition: the attitude given by the implementor of public services is friendly and courteous when providing public services. Supporting factors are cooperation with stakeholders, commitment of the head district (Camat), and the economic potential of the region and opportunities of private CSR, while the Inhibitor Factors are Lack of community participation, lack of human resources apparatus, lack of funds and some damaged road and drainage infrastructure.

Politicised Public Service and Corruption in Lesotho

2020 ◽  
Vol 41 (1) ◽  
Author(s):  
Mamello Rakolobe
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
Administrative Reforms ◽  
High Magnitude ◽  
The Social ◽  
Parliamentary Committee ◽  
The Government

Countries across the world are faced with high levels of corruption. In an effort to combat the threat, governments have declared war on corruption and have consequently put in place some anti-corruption institutions. The causes of corruption are numerous and the consequences are devastating for the social, political and economic development of nations. The perpetrators of corruption are in most cases the public servants as they are charged with the day-to-day administration of the government. This means that the caliber of public servants; which is determined by their recruitment inter alia will influence their practices and conduct. Lesotho has adopted a Westminster model of public administration in which recruitment to the public service is supposed to be merit-based. However, the recruitment of top officers such as Principal Secretaries is politically motivated and this has consequently resulted into a highly politicised public service; literature points that there is a relationship between politicisation of the public service and corruption. In this paper, I scrutinize and explain the effect of a politicised public service on the high magnitude of corruption in Lesotho. This study is based on secondary data such as official government reports, newspapers and research reports. I argue that the highly politicised public service in Lesotho contributes to the corruptionscourge that is besieging the country. I therefore recommend administrative reforms in view of depoliticizing the public service by removing the authority to appoint, promote and dismiss high-ranking public officers from the Prime Minister to a special Parliamentary committee that is inclusive of members from the ruling and opposition parties.

scholarly journals The Dilemma of Accountability and Good Governance for Improved Public Service Delivery in Nigeria

2012 ◽  
Vol 1 (3) ◽  
pp. 25 ◽  
Author(s):  
Kehinde David Adejuwon
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Service ◽  
Good Governance ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
The People ◽  
The Government ◽  
Effective Service

The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.

scholarly journals Upaya Strategis Pemerintah Kota Surakarta dalam Mewujudkan Profesionalisme Sumber Daya Manusia Aparatur

2019 ◽  
Vol 2 (3) ◽  
pp. 436-449
Author(s):  
Henny Juliani
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Performance Indicator ◽  
Secondary Data ◽  
Work Load ◽  
Organization Performance ◽  
Public Servants ◽  
The Government ◽  
And Performance

Abstract The professionalism of human resources of public servants in executing public service tasks, governmental tasks, and specific development tasks are often perceived with bad stigma, particularly in negative issues on quality and performance aspects. Based on this fact, Government of Surakarta Municipality perform strategic efforts in improving the professionalism of human resources of public servants to their quality and performance will increase as well as can realizing prime services to the citizen.  This research uses an empirical juridical approach. While the specification of the research is analytical descriptive, and the source of data comprises of primary and secondary data. The result of research was analyzed quantitatively.   Based on the research, it can be concluded that in improving the professionalism of human resources of public servants, the Government of Surakarta Municipality perform strategic efforts, namely: 1. They are fulfilling demand of number of human resources of public servants with specific qualification, 2 and improving capacity and quality of human resources of public servants that relevant to improve their competency, 3 and applying e-Performance as a system to evaluate performance of human resources of public servants in manage personal work load as well as organization, performance indicator achievement as a basic calculation of work achievement and incentive reward, 4 and applying discipline penalty in accordance to behavior of human resources of public servants. Strategic efforts of Government of Surakarta Municipality complied with the regulation of PerMenPan dan RB No.38 Year 2018 regarding Measurement of Professionalism of Human Resources of Public Servants, which is measured by using 4 (four) dimension, comprises of a. Qualification, b. Competence, c. Performance, and d. Discipline.      Keywords: Public Servants, Government Of Surakarta Municipality Abstrak Penelitian ini bertujuan untuk mengetahui upaya strategis pemerintah Kota Surakarta dalam mewujudkan profesionalisme sumber daya manusia aparatur.  Penelitian ini menggunakan metode pendekatan yuridis empiris. Adapun spesifikasi penelitian adalah deskriptif analitis, dengan sumber data yang diperoleh secara primer dan sekunder. Hasil penelitian selanjutnya akan dianalisis secara kualitatif. Berdasarkan hasil penelitian, maka dapat diketahui bahwa dalam meningkatkan profesionalisme SDM Aparatur, Pemerintah Kota Surakarta melakukan upaya strategis yang berupa: 1. Pemenuhan kebutuhan jumlah SDM Aparatur dengan kualifikasi tertentu, 2. Peningkatan kapasitas dan kualitas SDM Aparatur, yang berkaitan dengan peningkatan kompetensi, 3. Penerapan E-Kinerja sebagai sistem penilaian kinerja SDM Aparatur dalam mengelola beban kerja personil maupun organisasi, capaian indikator kinerja sebagai dasar perhitungan prestasi kerja serta pemberian insentif kerja, 4. Penerapan hukuman disiplin yang berkaitan dengan  perilaku kerja SDM Aparatur. Upaya strategis yang dilakukan oleh Pemerintah Kota Surakarta tersebut sudah sejalan dengan ketentuan PerMenPan dan RB Nomor 38 Tahun 2018 tentang Pengukuran Indeks Profesionalitas Aparatur Sipil Negara, yang diukur dengan menggunakan 4 (empat) dimensi, meliputi: a. Kualifikasi, b. Kompetensi, c. Kinerja, dan d. Disiplin. Kata kunci: Aparatur Sipil Negara, Pemerintah Kota Surakarta

scholarly journals PENGARUH BUDAYA KERJA PEGAWAI NEGERI SIPIL TERHADAP PELAYANAN PUBLIK DI DINAS CATATAN SIPIL DAN KEPENDUDUKAN KOTA PAYAKUMBUH

Humanus ◽  
2014 ◽  
Vol 13 (2) ◽  
pp. 180 ◽  
Author(s):  
Aldri Frinaldi
Keyword(s):  
Public Service ◽  
Civil Servants ◽  
Work Culture ◽  
Public Servants ◽  
The Public ◽  
Civil Registration ◽  
Whole Process ◽  
The Government ◽  
Positive Work Culture ◽  
The Many

The many negative assessments of the work culture of civil servants in public service is an issue that must be addressed by the government and local government. This research was conducted by formulating the problem of how culture influences the work of civil servants in the public service in the Payakumbuh Civil Registry Office in order to analyze the work culture of civil servants in an effort to improve the quality of human resources in public services. This study used a descriptive quantitative approach. The population is all employees in the Payakumbuh’s Department of Population and Civil Registration amounting 30 people based on the data in the month of December 2013. Due to the small number of population in this study, total sampling is applied. The data is collected by spreading questionnaires to all respondents and then returned after some time, whose whole process took place from October to December 2013. The questionnaire was scaled based on Likert scale that is made in a positive statement. The result of the study shows that in general the work culture of civil servants in the Payakumbuh’s Department of Population and Civil Registration are very good, although two indicators are still mediocre. The effort to improve these two indicators are suggested by training programs based on local wisdom and the involvement of stakeholders who are experts in the field by the Payakumbuh administration in building and cultivating a positive work culture based on local wisdom. Keywords: work culture, public servants, public service

From Theory to Practice

2010 ◽  
pp. 187-205
Author(s):  
Hope Seidman ◽  
Andrea Mamers ◽  
Bev Mitelman ◽  
Mariève Gauthier
Keyword(s):  
Learning Strategies ◽  
Public Service ◽  
Lessons Learned ◽  
Public Servants ◽  
New Employees ◽  
Theory To Practice ◽  
Public Servant ◽  
The Government ◽  
Strategic Context ◽  
Federal Public Service

As the average age of Canada’s public servant inches toward 50, it is expected that between 30-40% of the government’s key knowledge workers will retire in the next five years. Consequently, the government is challenged with attracting and retaining new employees and ensuring that all public servants have the necessary skills and knowledge to do their jobs well. Since formal learning does not alone prepare employees to perform in complex work environments, the federal Public Service is implementing informal learning strategies to facilitate knowledge creation and exchange and to manage tacit knowledge. This chapter describes how technology-supported communities of practice are being employed across Canada with the support of the Canada School of Public Service. The strategic context, challenges, lessons learned, and vision for the future are also discussed.

scholarly journals Perubahan Perilaku Aparatur sebagai Model dalam Mewujudkan Reformasi Birokrasi yang Berkualitas

2019 ◽  
Vol 2 (1) ◽  
pp. 113-125
Author(s):  
Henny Juliani
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Strategic Action ◽  
Related System ◽  
Public Servants ◽  
Public Servant ◽  
Descriptive Approach ◽  
The Government ◽  
And Performance ◽  
And Behavior

Abstract This research was conducted to find out changes of Public Servants mental and behavior as a model in creating qualified bureaucracy reformation as a consequence of negative issues on Public Servants professionalism, particularly on their quality and performance. This research used a normative juridical method by using an analytical descriptive approach. The Government took strategic action in developing human resources of Public Servant through bureaucracy reformation policy focused on changing Public Servants mental and behavior. The change is intended not only for Public Servants but also for all related system. The focus of the change of bureaucratic is expected will create clean and accountable, effective, efficient bureaucratic and able to provide qualified public service as well. Keywords: the behavior of Public Servants, bureaucratic reformation Abstrak Penelitian ini dilakukan untuk mengetahui perubahan mental/perilaku aparatur sebagai model dalam mewujudkan reformasi birokrasi yang berkualitas sebagai akibat dari isu negatif terhadap profesionalisme khususnya pada aspek kualitas dan kinerja ASN. Metode pendekatan yang digunakan adalah yuridis empiris, spesifikasi penelitian yang digunakan adalah deskriptif analitis. Pemerintah mengambil langkah strategis membangun SDM aparatur melalui kebijakan reformasi birokrasi dengan inti perubahan pada mental/perilaku aparatur. Perubahan tersebut selain ditujukan langsung kepada aparatur, juga harus ditujukan kepada seluruh sistem yang melingkup aparatur. Fokus perubahan reformasi birokrasi tersebut diharapkan dapat menciptakan birokrasi yang bersih dan akuntabel, efektif, efisien, serta mampu memberikan pelayanan publik yang berkualitas. Kata kunci: Mental/perilaku aparatur, reformasi birokrasi

scholarly journals The Provision of Free and Frank Advice to Government

2021 ◽  
Author(s):  
◽  
Evan Williams Voyce
Keyword(s):  
New Zealand ◽  
Public Service ◽  
Public Servants ◽  
Constitutional Conventions ◽  
The Government

<p>This paper examines the extent to which New Zealand public servants feel able to offer free and frank advice to the Government through Ministers of the Crown. It seeks to define the nature of constitutional conventions; the importance of the free and frank convention to the preservation of an apolitical, independent public service and how and where this convention is captured in the "rules" governing the behaviour of both public servants and the Ministers they serve.</p>

Job Satisfaction in the Canadian Public Service: Mitigating Toxicity With Interests

2018 ◽  
Vol 48 (3) ◽  
pp. 369-391 ◽  
Author(s):  
Jocelyn McGrandle
Keyword(s):  
Job Satisfaction ◽  
Public Service ◽  
Federal Employees ◽  
Public Servants ◽  
The Public ◽  
Toxic Environment ◽  
Supervisor Relationships ◽  
Management Policies ◽  
Immediate Supervisor ◽  
The Relationship

During the 2015 Canadian federal election, political parties were polarized over the issue of job satisfaction in the public service. Critics and public service unions argued that there was a toxic environment under the leadership of Prime Minister Stephen Harper, and Liberal leader Justin Trudeau promised, if elected, to remedy this toxicity. Therefore, the job satisfaction of federal employees was a campaign promise of the now elected Liberals. Improving job satisfaction is not simple, as there are many competing factors impacting it. This study measures job satisfaction of Canadian public servants in 2014 and concludes that job satisfaction remained fairly high across the board, even under Stephen Harper, and that by far the strongest predictor of job satisfaction is how well employees’ interests match their job, followed by the relationship with their immediate supervisor, relationships with colleagues, and skills. Thus, human resource management policies are essential in improving job satisfaction.

scholarly journals The Public Service Ethics in Bali in The Bureaucratic Reform Era

2018 ◽  
Vol 2 (2) ◽  
pp. 1 ◽  
Author(s):  
Adi Sastra Wijaya
Keyword(s):  
Data Analysis ◽  
Public Service ◽  
Font Size ◽  
Public Servants ◽  
Reform Era ◽  
The Public ◽  
The Government ◽  
Service To Others ◽  
Bureaucratic Reform ◽  
Service Theory

<p><strong>Abstract</strong></p><p><span style="font-size: small;"> </span></p><p><em>This article describes the performance of the public servants, namely the bureaucracy in serving the public in Bali. The main problem proposed in this article is how the public servants in Bali in the bureaucratic reform era are and what ethic underlies the running of this service. The data were collected through the interviews, observation, and documentation. Data analysis was done by the public service theory. The results of the study present that the public services in Bali are strongly influenced by Hinduism culture especially the spirit of Sewaka Dharma manifested in the government bureaucrats. The concept of Sewaka Dharma is in line with the values echoed in the bureaucratic reform. It contains the values and concepts related to the service to others and the accountability to God.</em></p><p><span style="font-size: small;"> </span></p><p><em>Keywords: Ethic; Public Servants; Bureaucratic Reform; Bali</em></p><p><span style="font-size: small;"> </span></p>

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