Political Responsiveness in a Patronage Democracy
This chapter draws on accounts from sustained, in-depth shadowing of Indian politicians, as well as large-scale politician surveys, to characterize the nature of politicians’ engagement with their constituents. It highlights the importance these politicians place on making time for citizen interactions and responding to requests—to the extent that high-level politicians spend, on average, a quarter of their time interacting with individual citizens. Critically, the primary focus of these contacts is requests for assistance with the same types of goods and services that are typically also requested of local politicians such as village council presidents, providing preliminary evidence that demands may at least partially originate from individuals’ failure to acquire these benefits at the local level—a topic to which the book later turns. Chapter 2 also shows that the individual benefits directly provided to citizens by high-level politicians are substantial.