Systematic Heterogeneity in the Adaptation Process of Management Innovations

Author(s):  
Davide Nicolini ◽  
Andrea Lippi ◽  
Pedro Monteiro

In this chapter, the authors investigate how the best practices approach “diffused” in the Italian public sector. They show that despite the lack of a clear original model or a strong brokering agency—and the considerable changes this management innovation went through in its arrival in Italy—the result was not complete idiosyncrasy. Rather, clear adaptation patterns and systematic heterogeneity emerged. They argue that the bottom-up emergence of such patterns can be explained by paying attention to the very nature of the public-sector field. They use these findings to develop a framework that accounts for the convergence/divergence of adaptation patterns in the “diffusion” of management innovations based on power relations between innovation brokers and adopters.

2019 ◽  
Author(s):  
Helder Gusso

This article highlights the duty of the public employee to oppose any government policy that goes against constitutional principles and objectives. The defence of this position is made from an organizational analysis of the State. Theoretical contributions such as the understanding of State and Domination in M. Weber, Organization in D. Katz and R.L. Khan, and Control Agency in B.F. Skinner have been used. The analysis of contingencies that control the behavior of the public employee and the understanding of the notions of State and Organizations enable greater clarity about what constitutes the role of workers in the public sector. It also highlights the importance of existing mechanisms to reduce the imbalance in power relations between governors, servants and the population.


2021 ◽  
Vol 26 (1) ◽  
Author(s):  
Matt Gardner

With the proliferation of types and business models in incubation and acceleration, a landscape survey commenced nearly a decade ago with innovation professionals running accelerators, incubators, corporate innovation teams, venture studios, and maker spaces. The benchmarking continues under the auspices of the California Business Incubation Alliance. For this paper, a selected set of findings specific to biotechnology have been detailed, including best practices, success measures, outcomes, and economic impact. The perspective of entrepreneurs, innovation executives, investors, and the public sector have been taken into account throughout this exercise.


2000 ◽  
Vol 29 (1) ◽  
pp. 1-20 ◽  
Author(s):  
Dick Grote

Who's coming up with the best new ideas for managing people's performance on the job? Surprisingly, some of the most innovative work in developing new approaches to performance management is being done these days by organizations in the public sector. When executives look for breakthrough thinking and best practices, their best sources frequently turn out to be state agencies and city governments, federal bureaucracies, and your local pardons and parole boards.


Author(s):  
Anteneh Ayanso ◽  
Darryl Moyers

With advances in the Internet and its associated technologies, more and more governments and their public service agencies are embracing social media as a key channel of communication and service provision. These easy-to-use applications encourage the public to actively participate and share constructive ideas in various government initiatives. At the same time, social media helps governments to actively engage with the public and monitor their existing services for continuous improvements. In this chapter, the authors explore the application of social media in the public sector and review how it has evolved over time and what lies ahead for the future. To this end, the authors explore existing and emerging platforms and tools that can be used in various public sector settings. The chapter also reviews social media best practices and initiatives in similar settings. Finally, it examines the critical challenges the public sector faces in integrating social media in its processes and services.


2015 ◽  
pp. 231-265
Author(s):  
Vedantam Leela

Deficit trust is considered a cause for further deterioration of the public sector delivery systems. It has raised concerns in the modern political scenario. The author identifies the sources for creation of deficit trust in public sectors across the world. Considering that individual trust perceptions are susceptible to fluctuation, the author argues that there is a possibility to shift distrust to trust. Thereby, relying on the best practices and data from Edelman Trust Barometers and World Bank, this chapter addresses the trust deficit concerns. Some countries have maintained trust requirements, but others are struggling to mitigate. Mentioning the best practices of established, credible, and sound mechanisms to improve the trust relationships, the author highlights the modern intervention techniques used by various organisations to instil the public trust. Throughout this chapter, the author suggests how public trust can be transformed into customer retention initiatives and thereby public sectors can regain their market position.


2004 ◽  
Vol 4 (3) ◽  
pp. 160-164
Author(s):  
Alan Fraser

Alan Fraser of the Scottish Executive's 21st Century Government Unit explains how they are helping the public sector in Scotland to modernise its service provision to embrace electronic delivery methods, data sharing and development of best practices, all to improve the ordinary citizens' access to information.


2018 ◽  
Vol 150 ◽  
pp. 05042
Author(s):  
Zety Norhaiza Ab Rahman ◽  
Norain Ismail

Since 1991, the government has started the forces to encourage public sector to innovate in order to strengthen the capability and solve problems at workplace for the benefit of organization and its people. The focuses of this forces is to create value creation, encourage cost reduction, and provide services that meet aspirations and people's expectations through high impact ideas. However, to achieve these focuses, public sector faces few challenges that affect the management of innovation; which includes lack of leadership skills and poor innovative culture to stimulate innovation. Although there are various initiatives conducted to enhance the management innovation, the innovative performance is still less satisfactory. Therefore, this paper aims to discuss the determinant factors that affect managing innovation in the selected public sectors which consist of two categories; patron and executor agencies. Thematic approach was used to analyse the interview data. Findings from the interview suggested that in the organization, an employee especially a leader should show his full commitment towards innovative culture, he needs to be committed and supportive and communicate well with the employees and he also should provide attractive rewards to encourage the innovative culture for an effective management innovation. These determinant factors need to be considered as high significant for the public sector to develop new strategies or approaches in managing innovation towards sustaining their competitive advantages in a long term for the benefit of public.


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