Trust research in public relations: an assessment of its conceptual, theoretical and methodological foundations

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Valentini
Keyword(s):  
Public Relations ◽  
Current Knowledge ◽  
Central Element ◽  
Strategic Communication ◽  
Reputation Management ◽  
Current Status ◽  
Future Research ◽  
Scientific Publications ◽  
Conceptual Foundation ◽  
Content Type

PurposeDuring the past few years, public trust in organisations, institutions and systems has decreased. Trust is an important antecedent not only for relationship-building but also for image and reputation management. This study aims to systematically review scientific publications on public relations and trust to explore the current status of trust research, including its conceptual definition, measurement and theorisation.Design/methodology/approachOnly English-language scientific papers published in key public relations journals were analysed. Titles, abstracts and keywords were searched with the terms “public relations” and/or “strategic communication” and/or “communication management” and “trust”, returning 254 discrete articles. Quantitative content analysis and thematic analysis were used to extract information.FindingsTrust research has limited methodological and intellectual diversity. Most studies have been published by North American scholars using surveys and interviews as the primary methods, and most are positioned within the public relations literature. One-third of papers do not use any specific theory to define trust, and about 13% of those in which trust is a central element do not refer to any conceptual foundation. The majority of papers are centred on professional and managerial problems, with limited discussion of publics/stakeholders' or societal problems.Originality/valueThis study offers important information about the development of trust research in public relations and sheds light on current knowledge gaps that can inform future research.

scholarly journals Apprenticeship for craftspeople in the construction industry: a state-of-the-art review

2019 ◽  
Vol 62 (2) ◽  
pp. 159-183 ◽  
Author(s):  
Emmanuel Itodo Daniel ◽  
Olalekan Shamsideen Oshodi ◽  
Louis Gyoh ◽  
Ezekiel Chinyio
Keyword(s):  
Current Knowledge ◽  
Labour Productivity ◽  
Common Factor ◽  
Current Status ◽  
Systematic Evaluation ◽  
Future Research ◽  
Completion Rates ◽  
Construction Sector ◽  
Content Type ◽  
Apprenticeship Training

Purpose Apprenticeship programmes are designed to provide young trainees with essential broad-based skills. Through apprenticeships, different sectors that are underpopulated can fill up their skills gaps. Apprenticeships are particularly useful to the construction sector which has a high ageing workforce and associated lower labour productivity. However, the completion rates of apprenticeship training programmes in the construction sector remain low in several countries across the globe. Thus, the purpose of this paper is to review the published research on apprenticeship training that is specifically focused on the construction sector, to determine the current status quo and suggest a direction for future research. Design/methodology/approach A systematic review approach was adopted. Based on a comprehensive search using SCOPUS databases, 33 relevant journal articles were identified and analysed. Findings It was found that monitoring and control is the most mentioned factor responsible for improvements in the completion rates of apprenticeship training. In contrast, the length of time required for going through the full training is the most common factor responsible for low completion rates. Three research gaps were identified, among which is the dearth of studies that has focused on apprentices training in developing countries. Research limitations/implications The gaps identified in the current knowledge on apprenticeship training would serve as a justification for future investigations. However, the scope of the review is limited to papers published in academic journals and citable through SCOPUS. Practical implications The outcomes of the study provide researchers and other relevant stakeholders with a concise report on the findings of previous studies. It also provides insight into strategies for improving the completion rates of apprenticeship training in the construction sector. Originality/value A systematic evaluation of the extant literature draws on theoretical evidence and highlights the factors that are more likely to influence the outcomes of apprentice training for craftspeople in the construction sector.

State-of-the-art literature review on inventory models for perishable products

2018 ◽  
Vol 15 (3) ◽  
pp. 306-346 ◽  
Author(s):  
Vaibhav Chaudhary ◽  
Rakhee Kulshrestha ◽  
Srikanta Routroy
Keyword(s):  
Inventory Management ◽  
Systemic Review ◽  
Current Status ◽  
Future Research ◽  
Inventory Models ◽  
Research Gaps ◽  
Content Type ◽  
Perishable Items ◽  
Perishable Inventory ◽  
The Future

PurposeThe purpose of this paper is to review and analyze the perishable inventory models along various dimensions such as its evolution, scope, demand, shelf life, replenishment policy, modeling techniques and research gaps.Design/methodology/approachIn total, 418 relevant and scholarly articles of various researchers and practitioners during 1990-2016 were reviewed. They were critically analyzed along author profile, nature of perishability, research contributions of different countries, publication along time, research methodologies adopted, etc. to draw fruitful conclusions. The future research for perishable inventory modeling was also discussed and suggested.FindingsThere are plethora of perishable inventory studies with divergent objectives and scope. Besides demand and perishable rate in perishable inventory models, other factors such as price discount, allow shortage or not, inflation, time value of money and so on were found to be combined to make it more realistic. The modeling of inventory systems with two or more perishable items is limited. The multi-echelon inventory with centralized decision and information sharing is acquiring lot of importance because of supply chain integration in the competitive market.Research limitations/implicationsOnly peer-reviewed journals and conference papers were analyzed, whereas the manuals, reports, white papers and blood-related articles were excluded. Clustering of literature revealed that future studies should focus on stochastic modeling.Practical implicationsStress had been laid to identify future research gaps that will help in developing realistic models. The present work will form a guideline to choose the appropriate methodology(s) and mathematical technique(s) in different situations with perishable inventory.Originality/valueThe current review analyzed 419 research papers available in the literature on perishable inventory modeling to summarize its current status and identify its potential future directions. Also the future research gaps were uncovered. This systemic review is strongly felt to fill the gap in the perishable inventory literature and help in formulating effective strategies to design of an effective and efficient inventory management system for perishable items.

Social capital in the theory and research of LIS professionals in the light of the literature on the subject. Review of current knowledge

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maja Dorota Wojciechowska
Keyword(s):  
Social Capital ◽  
Current Knowledge ◽  
Future Research ◽  
Content Type ◽  
Individual Social Capital ◽  
Rural Libraries ◽  
The Subject ◽  
The Moment ◽  
The Impact

Purpose The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area. Design/methodology/approach This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed. Findings It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years. Originality/value This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.

Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manita Kusi ◽  
Fuqiang Zhao ◽  
Dinesh Sukamani
Keyword(s):  
Transformational Leadership ◽  
Organizational Performance ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Current Knowledge ◽  
Future Research ◽  
Content Type ◽  
The Relationship ◽  
Staff Level

PurposeThe study aims to scrutinize the concomitant associations between corporate social responsibility (CSR), perceived organizational support (POS), green transformational leadership (GTL) and organizational performance (OP). This paper aims to explore the role of intervening variable to measure the strength on the relationship between CSR and OP.Design/methodology/approachThis research administered a survey through self-administered questionnaire among the staff-level employees of construction companies of Nepal. Fully filled 305 responses from the participants were analyzed using a structural equation model. The study used self-structured questionnaire as research tool and face-to-face meetings as data collection technique.FindingsThe research indicates that POS showed competitive partial mediation relation between CSR and OP. Besides, a novel exploration of the moderation effect of GTL displays a supportive role in harmonizing the CSR with organizational support to achieve better OP. This study enriches empirical evidence to understand the linkage between CSR and POS in staff-level employees in the construction area. Moreover, the research shed a light on GTL 's moderating influence on the mediated model of CSR, POS and OP.Research limitations/implicationsAlthough the results of the study add to the current knowledge base, several limitations highlight avenues for future research. Future studies can explore the relationship in other study areas with added evidence on a similar result with different analysis patterns and study sample. The research model studied in the context of Nepal creating evidence as a representation for the developing countries.Originality/valueThe intervening role of POS and GTL gives new insight for the research-based organization based social behavior and performance

scholarly journals Engineering project networks: providing “sustainable work systems” for construction knowledge workers

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
M. Reza Hosseini ◽  
David John Edwards ◽  
Tandeep Singh ◽  
Igor Martek ◽  
Amos Darko
Keyword(s):  
Construction Industry ◽  
Current Knowledge ◽  
Work Life ◽  
Quality Of Work Life ◽  
Work Place ◽  
Future Research ◽  
Engineering Project ◽  
Content Type ◽  
Project Networks ◽  
Life Issues

Purpose The construction industry faces three emergent developments that in all likelihood will transform the industry into the future. First, engineering project networks (EPNs), in which teams collaborate on projects remotely in time and space, are transforming global construction practices. Second, as a major consumer of resources and significant producer of green-house gases, construction is under pressure to reduce its carbon footprint. Third, the construction industry presents as one of the least socially sustainable work environments, with high job dissatisfaction, skewed work–life balance and over representation of depressive and mental disorders. It is incumbent on the industry to reconcile these issues. Specifically, what scope is there to shape the evolution of EPNs towards a configuration that both promotes sustainability generally, and enhances quality of work-life issues, while at the same time continuing to apprehend the economic dividends for which it is adopted? As salient as this question is, it has not been broached in the literature. Therefore, this study aims to survey the extent to which EPNs align with the sustainability agenda, more broadly, and that of employee work-place satisfaction, more specifically. Design/methodology/approach A literature review of current knowledge of these concerns is explored and a summative assessment presented. Findings To the best of the authors’ knowledge, as the first in its kind, the study brings to light that EPNs go a long way towards facilitating economic objectives, part way towards realising ecological and sociological objectives but make hardly any impact on improving employee work satisfaction. Originality/value This paper examines an entirely novel area that has not been studied yet. Future research should take up this finding to determine how EPNs may be further adapted to accommodate these wider necessary objectives.

scholarly journals Identification of the theoretical aspects of enterprise reputation

2018 ◽  
Vol 26 (3-4) ◽  
pp. 114-125
Author(s):  
Inna Mykolayivna Riepina ◽  
Vita Petrivna Kovtun
Keyword(s):  
Design Method ◽  
Functional Method ◽  
Reputation Management ◽  
Enterprise Management ◽  
Future Research ◽  
Research Approach ◽  
Scientific Publications ◽  
Advantages And Disadvantages ◽  
Functional Value ◽  
Image Monitoring

Purpose – to identify the theoretical aspects of enterprise reputation. Design/Method/Research approach. Authors applied a structural-functional method in the course of systemic investigation and substantiation of the methodological toolset of enterprise reputation assessment and the method of logical generalization when analyzing the evolution of scientific views on the nature of the notion "reputation". The information base of this research is the monographic works and scientific publications on relevant subjects. Findings.  Authors have substantiated the theoretical aspects of enterprise reputation, according to which the reputation of an enterprise is formed under the influence of both intangible and tangible factors. Approaches to defining reputation of an enterprise were systemized, with their new classification proposed, which distinguishes the immanent-functional, value, emotional (image), monitoring, market, and integrated approaches. Current methodological toolset of enterprise reputation assessment has been analyzed, and the scope of its application has been determined, as well as the main advantages and disadvantages. An algorithm for evaluating an enterprise reputation has been developed, in accordance with the proposed theoretical approach, a market share, and the totality of consumers values. Practical implications.  Results of this study could form the basis for forming a policy of an enterprise concerning the activation of reputation management processes with the purpose of strategic development of the enterprise and in order  to faster meet the expectations of its stakeholders, which would provide a synergistic effect. Originality/Value.Authors proposed to define the essence of the notion of an enterprise "reputation", which, in contrast to existing interpretations, focuses on the cognitive-contemplative characteristic of an enterprise, which is formed based on the results of comparing the totality of tangible, intangible, personal, and social values, inherent to its external and internal stakeholders; changing them in time and space indirectly affects positioning of the enterprise in the market as a result of change in the way its stakeholders perceive it. Research limitations/Future research. Results of this study should be laid at the basis of the implementation of the proposed algorithm for assessing reputation in the process of enterprise management. Paper type ‒ theoretical.

Business model innovation: past research, current debates, and future directions

2017 ◽  
Vol 10 (3) ◽  
pp. 342-359 ◽  
Author(s):  
Mokter Hossain
Keyword(s):  
Literature Review ◽  
Business Model ◽  
Systematic Literature Review ◽  
Current Knowledge ◽  
Past Research ◽  
Business Model Innovation ◽  
The Body ◽  
Future Research ◽  
Content Type ◽  
Body Of Knowledge

Purpose The purpose of this paper is to provide state-of-the-art knowledge about business model innovation (BMI) and suggest avenues for future research. Design/methodology/approach A systematic literature review approach was adopted with thematic analysis being conducted on 92 articles. Findings The body of knowledge for this concept is in its infancy and is highly fragmented. This study therefore attempts to consolidate this fragmented knowledge. It reveals dominant themes, establishes coherence, and identifies conflicting arguments in the current literature. It also points out gaps in the research and highlights new directions for research. Research limitations/implications This study analyzed articles that were found based on a systematic literature review approach. Practical implications This study identifies some fundamental issues that managers need to understand regarding BMI. Originality/value The main value of this study lies in its synthesis of the current knowledge of BMI.

A comprehensive analysis of the 21st century's research trends in English Mobile Learning: a bibliographic review of the literature

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rouhollah Khodabandelou ◽  
Masood Fathi ◽  
Mohammad Amerian ◽  
Mohammad Reza Fakhraie
Keyword(s):  
Bibliometric Analysis ◽  
Mobile Learning ◽  
Research Trends ◽  
Current Status ◽  
Future Research ◽  
Review Of Literature ◽  
Content Type ◽  
The Past ◽  
Learning Research ◽  
Points Of View

PurposeThis study examines the importance of English Mobile Learning research as a foundation for lifelong and sustainable education from different points of view, including those of technology innovation experts, psychologists and educators. It aims to explore the current status and relevant research trends through the application of bibliometric mapping and bibliometric analysis.Design/methodology/approachFor this study, all Web of Science records (in total 5,343) from 2000 to 2020 in the field of English Mobile Learning were analyzed using the VOSviewer and CiteSpace software tools. The WoS built-in functions, including “Refine” and “Analyze,” were employed to perform the bibliometric analysis. The study further analyzed a sample of the five most-cited articles to identify the previous studies with the highest quality or impact.FindingsThe results showed that research in English Mobile Learning is growing quickly and steadily with a noticeable emphasis on various device-based technologies and applications. The study also discusses the key implications for research institutions, education policymakers and academicians, and identifies the most prominent avenues for future research on English Mobile Learning. Moreover, the results shared in this review highlight the most important and emerging areas of research in the field.Originality/valueThis article is the most recent bibliographic review of literature that particularly addresses the English Mobile Learning research during the past two decades.

The nature of rapid response to COVID-19 in Latin America: an examination of Argentina, Brazil, Chile, Colombia and Mexico

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Janaina Pamplona da Costa ◽  
André Luiz Sica de Campos ◽  
Paulo Roberto Cintra ◽  
Liz Felix Greco ◽  
Johan Hendrik Poker
Keyword(s):  
Latin American ◽  
Scientific Community ◽  
Scientific Output ◽  
Rapid Response ◽  
Future Research ◽  
Scientific Publications ◽  
Scientific Communities ◽  
Content Type ◽  
Scientific Outputs ◽  
Career Status

PurposeThe coronavirus-19 (COVID-19) pandemic mobilized the international scientific community in the search for its cure and containment. The purpose of this paper is to examine the nature of the rapid response to the COVID-19 of the scientific community in selected Latin American countries (Argentina, Brazil, Chile, Colombia and Mexico) in the period running from January to August 2020. Rapid response is reconceptualized from its original meaning in health policy, as the swift mobilization of existing scientific resources to address an emergency (DeVita et al., 2017).Design/methodology/approachThe paper explores the rapid response of the Argentinian, Brazilian, Chilean, Colombian and Mexican scientific communities from the perspective of bibliometric and altmetric data. The authors will examine scientific publications indexed to the Web of Science (WoS) dealing with COVID-19. Besides patterns of scientific output and impact as measured by citations, the authors complement the analysis with altmetric analysis. The aim is to verify whether or not factors that explain the extent of scientific impact can also be identified with respect to the wider impact made evident by altmetric indicators (Haustein, 2016).Findingshe authors identified a somewhat limited response of the Argentinian, Brazilian, Chilean, Colombian and Mexican scientific communities to COVID-19 in terms of quantity of publications. The authorship of publications in the topic of COVID-19 was associated with authorship of publications dealing with locally relevant diseases. Some factors appear to contribute to visibility of scientific outputs. Papers that involved wider international collaborations and authors with previous publications in arboviruses were associated with higher levels of citations. Previous work on arbovirus was also associated with higher altmetric attention. The country of origin of authors exerted a positive effect on altmetric indicators.Research limitations/implicationsA limitation in the analysis is that, due to the nature of the data source (WoS), the authors were unable to verify the career status and the productivity of the authors in the sample. Nonetheless, the results appear to suggest that there is some overlapping in authors conducting research in Arboviruses and COVID-19. Career status and productivity should be the focus of future research.Practical implicationsIn the context of countries with limited scientific resources, like the ones investigated in our Latin American sample, previous efforts in the study of locally relevant diseases may contribute to the creation of an expertise that can be applied when a health emergency brings about a novel disease.Originality/valueThe originality of the paper rests on the fact that the authors identified that previous work on arbovirus contributed to the scientific visibility of publications on COVID-19.

A bibliometric analysis of peer-reviewed literature on smartphone addiction and future research agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nazar Fatima Khan ◽  
Mohammed Naved Khan
Keyword(s):  
Bibliometric Analysis ◽  
Technology Use ◽  
Keyword Search ◽  
Collaborative Work ◽  
Current Status ◽  
Future Research ◽  
Smartphone Addiction ◽  
Young Generation ◽  
Content Type ◽  
Future Research Agenda

PurposeWith the rise in adverse impact of excessive technology use, such as smartphone; the issue of smartphone addiction has gained the attention of researchers in recent years. Therefore, this study undertakes to review the literature on smartphone addiction research by identifying the current state of research in this domain and the future avenues that need to be addressed.Design/methodology/approachA comprehensive bibliometric analysis was conducted on 652 articles extracted from SCOPUS database. Publications were extracted from Scopus by performing a keyword search of “Smartphone Addiction” OR “Problematic smartphone use”. Bibliometric methods such as performance analysis and science mapping were used to perform the overview of smartphone addiction research. In addition, VOSviewer software was used to organise, analyse and present the data. This study identifies the most prolific authors, journals, documents, collaborative work, major research themes, potential research avenues in this field of research.FindingsThe result shows that the research on smartphone addiction has increased recently, the dominance of research is found in few countries only. There is preponderance of research in this domain in Asian countries, particularly South Korea and still there is a significant scope for future research in this area, which is presented in detail in this study. The research on smartphone addiction has been mainly conducted in the field of medicine and psychology; the other subjects lack behind by a significant margin in terms of research publications in this domain. The findings suggest Elhai (US) is the most influential researcher in this field, and US has shown high collaboration in smartphone addiction research with other countries as well as with authors within its domestic territory. Thematic map obtained from R software presents the evolution of themes. It shows that quality of life, social support, self-efficacy, anxiety and depression are major variables studied over the period. Respondents in most of the studies were university students, as the young generation is technology-savvy and is more attracted to gadgets such as smartphones.Research limitations/implicationsThis study provides an overview of research on smartphone addiction through an exhaustive bibliometric analysis to organise the fragmented literature on smartphone addiction and provide structure for future research in the domain. This is the first study of its kind on the subject. This study has found important future research avenues in the domain, which need to be addressed. Also, it will provide guidance to stakeholders from different backgrounds like, manufacturers, marketers, regulators, policymakers, consumers and academicians to contribute in controlling this problem as a part of their social responsibility.Originality/valueThis paper is unique in the sense that it, for the first time, attempts to provides valuable insights on the current status of research on smartphone addiction and also provides guidance for potential future agenda through bibliometric and content analysis techniques.

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