Citizenship performance: a study using Coleman and Borman’s model and validation of the scale

2019 ◽  
Vol 51 (2) ◽  
pp. 53-63
Author(s):  
Anita Mohan ◽  
Sharon Sophia
Keyword(s):  
Tamil Nadu ◽  
Design Methodology ◽  
Cultural Influences ◽  
Performance Model ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Indian Context ◽  
Confirmatory Factor ◽  
Citizenship Performance

Purpose The purpose of this paper is to give prominence and further understand the Coleman and Borman (2000) citizenship performance model. This study also aims to determine and validate the scale formed from the behaviour statements defined by Coleman and Borman in the Indian context by using standard validating measures. Design/methodology/approach The citizenship performance construct was measured and validated with a sample of 150 employees working in the IT/ITES sector in Chennai, India. Exploratory and confirmatory factor analyses were performed on the 27 behavioural statements proposed by Coleman and Borman (2000), which were converted into a five-point Likert scale. Findings This paper proposes that citizenship performance can be reliably measured by the 17 items which are based on the 27 citizenship performance behaviour (CPB) statements provided by Coleman and Borman. In addition, it also confirms that citizenship performance is a second-order multi-dimensional construct. Research limitations/implications An acceptable but constrained sample was used in this study. The sample frame was limited to the IT/ITES sector in Chennai, a city in Tamil Nadu, India, to minimise cultural influences on the study. Originality/value This paper bridges and backs the conceptualisation of the Coleman and Borman (2000) model and the validation of a questionnaire based on their proposed set of CPB statements in the Indian context. This helps to measure the model with its intended questionnaire rather than borrowing items from other scales measuring other dimensions of the OCB domain.

Social religiosity: concept and measurement across divergent cultures

2015 ◽  
Vol 27 (5) ◽  
pp. 717-734 ◽  
Author(s):  
Anil Mathur ◽  
Benny Barak ◽  
Yong Zhang ◽  
Keun S. Lee ◽  
Boonghee Yoo ◽  
...  
Keyword(s):  
Measurement Invariance ◽  
Design Methodology ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Confirmatory Factor ◽  
The Usa ◽  
Different Cultures

Purpose – The purpose of this paper is to develop a scale to measure social religiosity (SR) and assess its measurement invariance across different cultures. Design/methodology/approach – The research relied on samples from China (n=486), India (n=377), Japan (n=362), Korea (n=386), and the USA (n=580). The invariance process involved carrying out a series of confirmatory factor analyses with progressively more restrictive constraints. Findings – Results show the SR scale to be reliable and valid across culturally and religiously diverse countries. Implications of the findings are also discussed. Originality/value – Based on Katz (1988) this is a new scale to measure SR and its measurement invariance is assessed across culturally divergent countries.

How congruent are managers’ perceptions of cultural distance with objective reality?

2014 ◽  
Vol 21 (4) ◽  
pp. 400-421 ◽  
Author(s):  
Goudarz Azar
Keyword(s):  
National Culture ◽  
Cultural Distance ◽  
International Markets ◽  
Factor Analyses ◽  
Objective Reality ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Explanatory Factors ◽  
Confirmatory Factor ◽  
Perceived Cultural Distance

Purpose – The purpose of this paper is to examine the extent to which managers’ perceptions of cultural distance – one of the most important explanatory factors in the field of international business – are congruent with objective reality. Design/methodology/approach – By subjecting a sample of 242 export ventures to correlation and confirmatory factor analyses, managers’ perceptions of the cultural distance (i.e. perceived cultural distance) between 29 international markets and Sweden (the home market) were compared, with “objective” cultural distance gauged using Hofstede's (1980) scores for dimensions of national culture. Findings – A statistically significant correlation was found between managers’ perceptions of cultural distance and “objective” cultural distance. Originality/value – Despite the importance of perceptual data in many theoretical and practical domains, few studies analyze the validity of such data. The present findings validate the congruence of perceptual data regarding cultural distance with “objective” cultural distance.

Developing a scale for brand competitive positioning: a study in the home appliance industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Effat Sadat Mahboobi Renani ◽  
Seyed Fathollah Amiri Aghdaie ◽  
Majid Mohammad Shafiee ◽  
Azarnoush Ansari
Keyword(s):  
Mixed Method ◽  
Marketing Communication ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Factors Affecting ◽  
Confirmatory Factor ◽  
Perceived Price ◽  
Home Appliance ◽  
The Mind

Purpose The purpose of this study is to identify the factors affecting brand competitive positioning (BCP) and its components in the home appliance industry and also to develop a scale for it, considering both the seller’s and the buyer’s side. Design/methodology/approach The factors were investigated both qualitatively and quantitatively. Data was collected from findings of previous research as well as interviews with experts in the industry. After conducting thematic analysis, the extracted factors were confirmed by experts. A total of 400 samples was used to test the BCP scale. Respondents were the customers of some selected home appliance brands. Findings The results of exploratory and confirmatory factor analyses indicated that seven main factors influenced BCP, including product quality, service quality, perceived price, sales and distribution, marketing communication, market orientation and reputation and background. Also, the five components of BCP are distinctiveness, desirability, credibility, value for money and top of the mind awareness. Originality/value Modelling a new scale on BCP is of considerable importance. Using mixed method, the current study presents a new scale named Brand Competitive Positioning Scale.

Consumers’ psychological outcomes linked to the use of an online store’s recommendation system

2015 ◽  
Vol 25 (4) ◽  
pp. 562-588 ◽  
Author(s):  
Francisco J. Martínez-López ◽  
Irene Esteban-Millat ◽  
Ana Argila ◽  
Francisco Rejón-Guardia
Keyword(s):  
Recommendation System ◽  
Psychological Outcomes ◽  
Flow State ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Internet Users ◽  
Confirmatory Factor ◽  
Online Stores ◽  
Willingness To Purchase

Purpose – Psychological perspective has been omitted or considered a secondary issue by past studies focused on e-commerce recommendation systems (RS). However, this perspective is key to gaining a better understanding of consumer behaviours when these systems are used to support purchasing processes at online stores. The paper aims to discuss these issues. Design/methodology/approach – The field study consisted of a simulated online shopping process undertaken by a sample of internet users with a recommender system at a real online store (Pixmania). The authors applied rigorous and detailed exploratory and confirmatory factor analyses to assess the empirical validity of the model. Findings – The proposed sequence of psychological outcomes is valid, with the exception of one hypothesized relationship. In particular, satisfaction with an online store’s recommender has a strong influence on a consumer’s willingness to purchase one of the items related to his/her shopping goal. However, this satisfaction has no direct effect on a consumer’s intention to make add-on purchases based on the recommender’s suggestions. On the contrary, the results support the idea that add-on purchases are conditioned by a previous purchase related to the consumer’s initial shopping goal. On the other hand, a consumer’s flow state while shopping improves all his/her psychological outcomes linked to an online store’s recommender. The influence of flow state is particularly interesting when seeking to gain a better understanding of consumers’ unplanned purchases based on the recommender’s suggestions. These findings have important implications for practitioners. Originality/value – This paper discusses in detail and empirically test a set of psychological outcomes that emerge when an e-vendor’s recommender is used to assist a consumer’s shopping process. To the best of the knowledge, this is the first attempt that empirically tests most of the hypothesized relationships within an online store’s RS context.

scholarly journals SATISFACTION IN RETIREMENT: A COMPARISON BETWEEN BRAZIL AND PORTUGAL

2020 ◽  
Vol 21 (5) ◽  
Author(s):  
SILVIA M. AMORIM ◽  
LUCIA H. F. P. FRANÇA ◽  
MARGARIDA P. LIMA ◽  
LEONARDO F. MARTINS
Keyword(s):  
Social Relationships ◽  
Public Service ◽  
Design Methodology ◽  
Well Being ◽  
Cross Cultural ◽  
Factor Analyses ◽  
Cross Sectional ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor ◽  
The Difference

ABSTRACT Purpose: The objective of this study was to verify the difference in levels of satisfaction among retirees residing in Brazil and Portugal. Originality/value: The world aging process creates challenges in the sense of providing well-being for those who have decided to retire, considering the importance of this moment in people’s lives. Despite this, there are many gaps in studies on well-being in retirement, especially cross-cultural studies. Design/methodology/approach: This is a cross-sectional, quantitative study involving 1,441 retirees, 997 Brazilians and 444 Portuguese, who responded to the Retirement Satisfaction Inventory (RSI) and sociodemographic issues. For the analyses of the data, we performed multi-group confirmatory factor analyses, internal consistency and validity analyses, invariance verification and comparison of latent means of the instrument factors between the two countries. Findings: The results pointed to a consistent instrument structure for the two countries, which made it possible to compare them. There were no significant differences between countries in the factors related to satisfaction with individual resources and social relationships. However, in the third factor of the instrument - satisfaction with collective resources - the participants in Portugal presented a mean significantly higher than the Brazilian participants. At the end, the conclusion of the measure of satisfaction in retirement is concluded, and the differences in public service offerings between Brazil and Portugal are discussed, pointing to the specific needs of the retired population.

Employee optimism in India: validation of the POSO-E

2019 ◽  
Vol 26 (3) ◽  
pp. 1020-1032
Author(s):  
Teena Bharti ◽  
Santosh Rangnekar
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Design Methodology ◽  
Discriminant Validity ◽  
Short Version ◽  
Content Type ◽  
Indian Context ◽  
Confirmatory Factor ◽  
Public Sector Organizations ◽  
Private And Public

Purpose The purpose of this paper was to validate the short version of personal optimism and self-efficacy optimism scale developed by Gavrilov-Jerkovic et al. (2014) on a sample of 398 employees working in private and public sector organizations in India. Design/methodology/approach The study needs to test the psychometric properties of the Indian version of scale by using exploratory factor analysis, convergent validity, discriminant validity and confirmatory factor analysis. Findings The results supported for the two-dimensional factor-structure of optimism in consonance with Gavrilov-Jerkovic et al. (2014). Research limitations/implications The findings will benefit both the management and the employees. Also, the study expands the existing literature on the variable in the Indian context. Originality/value The work validates and provides a unique instrument to measure the employee optimism that can help the management and the employees to focus on themselves to increase the positivity to provide an innovative and creative environment. Also, the work supplements the existing literature on positive attitude or outcome expectancies and helps in establishing the bi-dimensional nature of the construct of optimism.

Brand-building efforts in high and low performing small and medium-sized enterprises (SMEs)

2016 ◽  
Vol 23 (4) ◽  
pp. 1229-1246 ◽  
Author(s):  
Raphael Odoom
Keyword(s):  
Emerging Market ◽  
Group Analysis ◽  
Hierarchical Regression ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Customer Base ◽  
Product Success ◽  
Brand Building ◽  
Confirmatory Factor

Purpose The purpose of this paper is to examine brand-building efforts within small- and medium-sized enterprises (SMEs) in an attempt to understand the extent to which such efforts are undertaken in high- and low-performing enterprises. Design/methodology/approach The study uses data from 430 SMEs in an emerging market. After evaluating scale measures with exploratory and confirmatory factor analyses, multiple stage analyses involving cluster analysis, ANOVA and hierarchical regression with sub-group analysis were used to examine the theoretical relationships among the constructs. Findings Findings from the study identify four composite brand-building efforts that influence SMEs’ performance. These are implemented in varying extents, culminating into proportional levels of performance within high- and low-performing SMEs. Significant differences with regard to profit margin, market share, sales volume, customer base and new product success are also exhibited in the two enterprise segments. Originality/value The results provide evidence to issues of research and managerial interest, offering insightful implications to the academic and practitioner communities. The paper offers a preliminary attempt to progress literature by synthesizing various brand-building efforts under four broader theorizations in SMEs setting.

Brand orientation and brand performance in SMEs

2019 ◽  
Vol 42 (1) ◽  
pp. 155-171 ◽  
Author(s):  
Raphael Odoom ◽  
Priscilla Mensah
Keyword(s):  
Emerging Market ◽  
Hierarchical Regression ◽  
Brand Performance ◽  
Moderating Effects ◽  
Factor Analyses ◽  
Brand Orientation ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Confirmatory Factor ◽  
The Relationship

Purpose This study aims to investigate the moderating effects of innovation capabilities and social media capabilities on the relationship between brand orientation and brand performance among small- and medium-sized enterprises (SMEs). Drawing on the size differential feature from the organizational ecology theory, the paper further tests variations in these conditions across disaggregated SME levels. Design/methodology/approach The empirical part of the study was carried out with a sample of 484 enterprises in an emerging market context via exploratory and confirmatory factor analyses, along with a moderated hierarchical regression. Findings Results from the moderated hierarchical regression analysis indicate that although the two capabilities generally offered positive moderating effects across all enterprises, these are conditional and not invariant when disaggregated based on enterprise sizes (small vs medium). Originality/value The study suggests the need for enterprise owners/managers to identify optimal combinations of enterprise capabilities, based on their sizes, for which their complementarities with brand orientation efforts are more potent.

Islamic apparel brand personality model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rana M. Zaki ◽  
Amr Kheir El Din ◽  
Reham I. Elseidi
Keyword(s):  
Brand Personality ◽  
Fashion Industry ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Five Dimensions ◽  
Confirmatory Factor ◽  
Advertising Strategies ◽  
Personality Models ◽  
Practical Implications

Purpose The Islamic modest fashion industry is growing rapidly and becoming more competitive within an increasing number of brands available in the market. Based on this reason, both marketers and designers need to create differentiation in their brands. One of the ways to create such differentiation is by establishing a brand personality. Thus, the purpose of this study is to develop a reliable measure of Islamic apparel personality that incorporates the relevant dimensions/traits Muslim females attribute to their apparel. Design/methodology/approach Islamic apparel brand personality model was developed based on the Qur’an verses, hadith (sayings of Prophet Muhammad), traits in Aaker’s and other Islamic brand personality models. Focus groups were used to generate a list of traits. Following this, a survey research method was used to gather data. Then, exploratory and confirmatory factor analyses were conducted on a sample of 190 Egyptian Muslim females. Findings This study introduces five dimensions of the Islamic apparel brand personality model, namely, simplicity, feminine, modesty, Islamic and righteousness. Practical implications This study contributes to the branding as well as Islamic apparel marketing literature as it is the first Islamic apparel brand personality framework. With the Islamic apparel brand personality model, Islamic apparel designers, producers and marketers can create a strong brand image, use advertising strategies effectively and ultimately attract more potential consumers. Originality/value The Islamic apparel brand personality model being the first of its kind is significant for the Islamic apparel industry. It reflects dimensions that are supported by the Quran and hadith and therefore suits the Muslim customer market.

Beck Hopelessness Scale (BHS)

2015 ◽  
Vol 31 (1) ◽  
pp. 31-37 ◽  
Author(s):  
Paolo Iliceto ◽  
Emanuele Fino
Keyword(s):  
Second Order ◽  
Personality Questionnaire ◽  
Factor Analyses ◽  
Factor Solution ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor ◽  
Beck Hopelessness Scale ◽  
Order Factor ◽  
Model Invariance ◽  
Three Factor

The Beck Hopelessness Scale (BHS) is an instrument for assessing cognitive thoughts among suicidal persons. Previous studies have identified different factor structures of the BHS. However, results were not conclusive. The aim of this study was to test the factor structure of the BHS in a sample of Italian individuals (N = 509) from the community, and secondarily to investigate correlations between the BHS, depression (Beck Depression Inventory Second Edition), and personality traits (Zuckerman-Kuhlman-Aluja Personality Questionnaire). Following recommendations of previous investigations, we utilized a 5-point response format. We applied a second-order Confirmatory Factor Analyses and tested for the model invariance. The results suggest that besides a single second-order factor, a second-order three-factor solution is also reasonable, in line with Beck’s theorization.

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