The stakeholders' perspective on the factors contributing to construction disputes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pinar Irlayici Cakmak

PurposeWhile a considerable amount of research has been conducted on construction disputes, disputes remain prevalent in the construction industry and have still been a crucial problem in the Turkish construction industry as well. The purpose of this paper is to explore the perceptions of different stakeholders on key factors that contribute to construction disputes by adopting a qualitative approach.Design/methodology/approachThe qualitative approach adopted for the study provided gathering in-depth and rich information about the topic. To explore the phenomenon in-depth information, semi-structured interviews were conducted. A total of 38 interviews were conducted among experts and practitioners who engaged in construction disputes.FindingsContent analysis of interview data resulted in the emergence of varying categories relevant to the problems which result in construction disputes. By grouping related themes into main categories, the analysis yielded five major ones: clarity of the contract form, errors in contract documents, payments, changes, delays and not granting extension of time.Research limitations/implicationsThe major limitations are having interviewees from one country and results limited to the Turkish construction industry.Practical implicationsThe findings provide insight on the factors contributing to construction disputes as perceived by different stakeholders, which should provide guidance to determine the associated risks for dispute occurrence, make effort to mitigate disputes once they happen, take proper precautions for minimizing the effects and after all make a significant contribution in the successful accomplishment of completed construction projects.Originality/valueThe findings of the study contribute to a deeper understanding of the factors contributing to construction disputes through a qualitative approach which is limited in the related literature. Although the qualitative exploration only focuses on the Turkish construction industry, the study has added significantly to the body of knowledge within the subject area.

2020 ◽  
Vol 18 (6) ◽  
pp. 1691-1709
Author(s):  
Emmanuel Nsiah Ankomah ◽  
Joshua Ayarkwa ◽  
Kofi Agyekum

Purpose The purpose of this study is to ascertain the extent to which the practices of small and medium building contractors (SMBCs) conform to lean construction (LC) principles. Ultimately, practical results encourage a discourse on the true potentials and challenges to the holistic uptake of LC principles in the Ghanaian construction industry. Design/methodology/approach This research is based on a qualitative case study approach. The data was obtained through face-to-face structured interviews. Findings Across the cases, it was realized that there is a low-level application of LC principles among SMBCs. There was no indication that lean concepts were used on a company-wide basis in the Ghanaian construction industry. Furthermore, the study revealed that the traditional wasteful approach to managing construction projects was still prevalent among the firms. Practical implications This paper uses the 4P model as a foundation for assessing the extent to which the practices of SMBCs conform to LC principles. Practically, the study also created a certain level of awareness among the SMBCs about LC, LC principles and the benefits of the application of these principles within organizations. Originality/value This study contributes to the body of knowledge as it uncovers the status of LC implementation among SMBCs in the Ghanaian construction industry. The findings that are presented in this paper can be used as a starting point to disseminate the research and practice of LC among SMBCs.


2017 ◽  
Vol 24 (5) ◽  
pp. 828-841 ◽  
Author(s):  
George Agyekum-Mensah ◽  
Andrew David Knight

Purpose Construction project delays are described as a universal problem, which has led to many empirical studies. However, most of these studies were based on the rankings by respondents, and they were rarely verified. Therefore, the purpose of this paper is to explore professional perspectives on the causes of delay in the construction industry, where there has been little explicit consideration on this subject in recent decades. Design/methodology/approach A critical literature review and a qualitative approach was considered for a deeper and fresh understanding of the causes of delays, rather than recycling the existing themes and the risk of a statistically biased approach. A total of 41 interviews were undertaken which included the London Olympic 2012 project team. Findings In all, 32 themes were identified, which were categorised into 15 categories of causes of delay in the construction projects. Almost two-thirds of the main themes are not ranked top 15 causes of delay. These include knowledge and competence shortage, poor commercial decisions, unnecessary health and safety restrictions, poor risk management and poor space and logistics management. Research limitations/implications Due to the qualitative nature of the study, the findings might not be considered as representative. Practical implications The findings provide consideration of the causes of delay in the construction industry as seen by practitioners, which should provide guidance to enhance performance. Originality/value The study contributes to the better understanding of the causes of delays by using qualitative research strategy which is limited in the construction management literature. This study is an empirical investigation into the causes of delay in the twenty-first century and it represents an important edition to the body of knowledge within the subject area.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Natasja Steenkamp ◽  
Roslyn Roberts

Purpose This paper aims to explore how advanced integrated report preparers internalise and operationalise material value creation information to manage the generation of such information for the integrated report. Design/methodology/approach The paper adopts a qualitative approach using in-depth semi-structured interviews to examine how information about material value creation matters in six South African organisations are managed. Findings The findings will be useful to integrated reporting adopters as to how they might implement appropriate processes and systems to determine, communicate, collect and process information about matters that substantively affect their value creation. Originality/value The paper contributes to the body of knowledge by providing insight on how material value creation matters are determined, communicated internally and information about such matters generated.


2017 ◽  
Vol 22 (3) ◽  
pp. 252-268 ◽  
Author(s):  
Ernest Kissi ◽  
Theophilus Adjei-Kumi ◽  
Edward Badu ◽  
Emmanuel Bannor Boateng

Purpose Tender price remains an imperative parameter for clients in deciding whether to invest in a construction project, and it serves as a basis for tender price index (TPI) manipulations. This paper aims to examine the factors affecting tender price in the construction industry. Design/methodology/approach Based on the literature review, nine independent constructs and one dependent construct relating to tender pricing were identified. A structured questionnaire survey was conducted among quantity surveyors in Ghana. Partial least squares structural equation modelling (PLS-SEM) examined the influences of various constructs on tender price development (TPD) and the relationships among TPD and TPI. Findings Results showed that cultural attributes, client attributes, contractor attributes; contract procedures and procurement methods; consultant and design team; external factors and market conditions; project attributes; sustainable and technological attributes; and TPI have a positive influence on tender price, whereas fraudulent attributes exert a negative influence. Practical implications The findings offer construction professionals broader understanding of factors that affect tender pricing. The results may be used in professional decision-making in the pricing of construction projects, as they offer clearer causal relations between how each construct will influence pricing. Originality/value This study adds to the body of construction pricing knowledge by establishing the relationships and degree of influences of various factors on tender price. These findings provide a valuable reference for practitioners.


2021 ◽  
Vol 21 (2) ◽  
pp. 218-243
Author(s):  
Manuel Alexander Silverio-Fernández ◽  
Suresh Renukappa ◽  
Subashini Suresh

Purpose The decentralisation of information and high rate of mobile content access in the construction industry provide an ideal scenario for improvement of processes via the implementation of the paradigm of the Internet of Things (IoT). Smart devices are considered as the objects interconnected in the IoT; therefore, they play a fundamental role in the digital transformation of the construction industry. Currently, there is a lack of guidelines regarding the implementation of smart devices for digitalisation in the construction industry. Consequently, this paper aims to provide a set of guidelines for implementing smart devices in the construction industry. Design/methodology/approach An empirical study was performed in the UK and the Dominican Republic (DR). Following a systematic approach, qualitative data collection and analysis was performed based on semi-structured interviews involving professionals from construction companies in the UK and the DR. Interviews were recorded and subsequently transcribed using Microsoft Word and exported to the software NVivo, where the software was used to find common thematic nodes across all interviews. Findings The findings encompass drivers, challenges and critical success factors (CSFs) for implementing smart devices in construction project. For both countries, the top five CSFs were leadership, staff training, culture, technology awareness and cost of implementation. These findings were used to develop a strategic framework for implementing smart devices in construction companies. The framework establishes the actors, elements and actions to be considered by construction companies when implementing smart devices. Originality/value This paper provides a richer insight into the understanding and awareness of implementing smart devices. A strategic framework for implementing smart devices in the construction industry and providing guidelines for adopting smart devices in construction projects was developed and validated. This study provides a better understanding of the key factors to be considered by construction companies when embedding smart devices into their projects.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Theophilus Lamptey ◽  
De-Graft Owusu-Manu ◽  
Alex Acheampong ◽  
Michael Adesi ◽  
Frank Ato Ghansah

PurposeDespite the amount of considerable investigations on business models, much studies have not been undertaken in the construction industry emphasising the adoption of green business models to drive sustainable construction. Construction activities continue to increase the carbon footprint and eject contaminated materials into the ecological environment with dire consequences for economic and social sustainability. As a result of the adverse impacts of construction activities, it is necessary for construction firms to rethink their approach to the use of conventional business models. The purpose of this study is to explore a framework for the adoption of green business models to drive sustainability in the construction industry of Ghana.Design/methodology/approachThis research is exploratory due to its focus on emerging economies in which there is a perceptible gap in the adoption of green business models. As a result of this, this paper is entrenched in the interpretivist philosophical stance, which led to the adoption of the qualitative approach. Semi-structured interviews were undertaken involving 13 senior managers of construction firms. A thematic analysis was used with the aid of qualitative data analysis computer software package to code the interview transcripts.FindingsThe results demonstrate the six definitions of green business models among the managers of construction firms. The study also shows the need for developing green business models to address the issues of circularity and sustainability goals to reduce carbon footprints in the construction industry. Similarly, the paper found various sources of information to drive the awareness, understanding and adoption of the components for green business models. These sources include international conferences and training workshops on green business models. Finally, the study presents a framework that integrates the building information modelling (BIM) and the Internet of things (IoT) into the components for green business models adoption in construction firms.Research limitations/implicationsThere is a need to use the quantitative approach to undertake further empirical studies, as this paper focuses mostly on the qualitative approach to ascertain the nature of the relationship between green business model and the various components of the circular economy in the construction industry.Originality/valueThe study contributes to the existing knowledge on green business models by demonstrating six key pillars of green business models by the inclusion of digital technologies such as BIM and IoT, which hitherto this investigation have not been considered in the adoption of green business models in the construction industry. This study extends the existing knowledge on green business models, which has the potential to increase the awareness and understanding of practitioners and managers of construction firms.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Brandsford Kwame Gidigah ◽  
Kofi Agyekum ◽  
Bernard K. Baiden

PurposeThough the Public Procurement Act of Ghana makes room for specific socio-economic policies (environmental, social, economic and other policies which are intended to promote social and economic impact), there is no explicit definition and provision for social value as an evaluation criterion, culminating in the absence of a definition in the Act. This paper elicits the conception and understanding of social value from stakeholders in the Ghanaian construction industry.Design/methodology/approachThe study adopted a qualitative method that relied on a semi-structured interview of 30 participants purposively drawn from Western, Western North and Central regions of Ghana. An inductive thematic analysis approach, which involved identifying repetitions, exploring similarities and differences, noting linguistic connectors, and a framework were employed to analyse the data.FindingsThe study established no single definition or explanation for social value in the construction industry in Ghana. However, it was revealed from the study that the concept of social value could be defined from the functional perspective of the definer, particularly from the perspective of a Procurement Officer, Works Engineer, and a Quantity Surveyor. A new insight from the study that differs from the body of literature is that participants equated benefits derived from physically constructed projects as social value.Social implicationsThe study has implication for public administration and practice regarding the decision-making process in the construction industry in Ghana. It provides a vital awakening on social value as a criterion in evaluating construction works procurement in Ghana. The ability of participants to equate the benefits derived from executed construction projects as social value creates a new perspective on understanding the meaning of social value in the procurement of works construction.Originality/valueThe study contributes to the state-of-the-art and ongoing discourse on the concept of social value globally. The findings create an important catalyst for social value research in the Ghanaian construction industry.


2016 ◽  
Vol 8 (2) ◽  
pp. 137-160 ◽  
Author(s):  
Ray Wall ◽  
Nii Ankrah ◽  
Jennifer Charlson

Purpose The purpose of this paper is to assess the views and experiences of mediators from different professional backgrounds practising in the construction industry. Previous research shows that the legal profession dominates construction mediation in both England and Wales. Design/methodology/approach The phenomenological approach was used to capture the lived experiences of the interviewees and gain insight into their views and practices. The data collection was by semi-structured interviews. The data was then analysed using software to establish themes. Findings The major difference in mediator practice discovered between the two groups is the use of the evaluative style by lawyer and facilitative style by non-lawyer mediators. Non-lawyer mediators strongly reported their criticisms of the evaluative style in mediation suggesting that it undermines the parties’ ability to self-determine their own dispute and reduces the level of satisfaction experienced by the parties in the process of mediation. Lawyer mediators supported the use of the evaluative style as an acceptable compromise on the parties’ self-determination and feelings of satisfaction in pursuit of achieving the goal of a settlement in mediation, which was significantly better than the escalation of stress and costs to the parties in the event that the dispute escalates to litigation. In addition, mandatory mediation, the role of advisors/advocates, governance and the future of mediation were explored. Originality/value The research is anticipated to be of particular benefit to parties considering referring a construction dispute to mediation.


Author(s):  
Mokgaetji Gift ◽  
Xolile Nokulunga

Artificial Intelligence (AI) technology has the power to unlock the challenges faced in construction projects such as poor efficiency issues, design errors, low productivity, and accidents on site. Therefore, the study is a literature review on the evaluation of the implementation of AI technology on South African construction projects. The method adopted in this study is based on the cross analyses of inferences from structured interviews with reference to existing theoretical literature, published and unpublished research. The primary findings emanating from this study reveals that past other underground empirical studies have identified several important impacts of AI technology and how it can revolutionize the construction industry. This includes timely delivery of the projects, improved profitability, and reduced construction errors. Moreover, the study revealed that if AI technology is fully exposed and exploited on construction projects especially to both developed and developing countries it would certainly eliminate design errors, increase productivity, improve efficiency, and performance issues. However, the adoption of AI technology in South Africa is still at an early development stage. The study would contribute to the body of existing knowledge of AI technology. Again, it will help construction industry professionals to advance their workplaces and organizations.


2018 ◽  
Vol 25 (9) ◽  
pp. 1188-1209 ◽  
Author(s):  
David Oswald ◽  
Rita Peihua Zhang ◽  
Helen Lingard ◽  
Payam Pirzadeh ◽  
Tiendung Le

Purpose The purpose of this paper is to present a critical review of the use of safety performance indicators in the construction industry. The authors consider the strengths, limitations and managerial consequences associated with commonly used indicators. Design/methodology/approach The authors combine two separate data sets in this critical review. These include 32 semi-structured interviews with construction industry representatives involved in the collection and reporting of safety indicators, as well as a multi-level safety climate survey that was conducted at 12 construction sites across Australia. Findings The analysis provides new evidence that, in their current use, commonly used H&S indicators are subject to manipulation and misinterpretation. Their usefulness as tools to support safety management activities in construction projects and organisations needs to be understood in the context of their limitations. In particular, safety indicators do not reflect the full set of factors that affect workplace safety and there will always be disagreement about what should be counted and how. Originality/value As a result of the substantial shortcomings of safety indicators, great care needs to be taken when using them to determine or evaluate organisational safety policy and practices.


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