Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”

2015 ◽  
Vol 27 (3) ◽  
pp. 362-378 ◽  
Author(s):  
Manuel Antonio Rivera ◽  
Abraham Pizam

Purpose – This study aims to analyze the progression of research in the domain of Hospitality Management since its inception in the early part of the twentieth century. Design/methodology/approach – A combination of qualitative analyses of the published literature in the past 80 years plus a quantitative survey of 613 manuscripts published in the International Journal of Hospitality Management (IJHM) from 2000 to 2012. Findings – The findings demonstrate that hospitality management research has progressed in the past four years through four distinct phases, namely, Story Tellers (1930-1950), Profilers (1950-1970), Copy Cats (1970-2005) and Innovators (since 2000). The evolution in the literature reflects that people in hospitality management and academia are improving their connection between theory and practice. Research limitations/implications – The quantitative part of this study was limited to articles published in the IJHM, and as such, they may not be fully representative of research articles that were published in other journals both in English and/or additional languages. Originality/value – The results of this study can be used as evidence that the modern field of hospitality management has reached a maturity level that is equal in rigor and sophistication to other disciplines in the domains of business administration and the social sciences.

2015 ◽  
Vol 23 (2) ◽  
pp. 128-139 ◽  
Author(s):  
Cristiano Vezzoni

Purpose – The purpose of this paper is to show the importance of secondary analysis to social sciences and to futures studies, both for research and teaching purposes. Design/methodology/approach – An illustration of the main characteristics of secondary analysis, presenting it as a theory-driven activity where the definition of the research design plays a fundamental role. Findings – This paper extends the secondary analysis approach to the study of the future. The utility of secondary analysis for futures studies is illustrated by means of the presentation of two examples developed in the field of the sociology of religion. Originality/value – The results are useful for those who want to develop sound and robust approaches to the study of social change, taking into consideration the simulation of possible future scenarios.


2019 ◽  
Vol 31 (4) ◽  
pp. 578-590
Author(s):  
Geoffrey Lewis ◽  
Steve Charters ◽  
Benoît Lecat ◽  
Tatiana Zalan ◽  
Marianna McGarry Wolf

Purpose Tasting experiments involving willingness to pay (WTP) have grown over the past few years; however, most of them occur in formal wine-tasting conditions, removed from real-world experience. This study aims to conduct experiments on wine appreciation and willingness to pay in both settings, to allow a comparison of how tasters reached conclusions in different situations. Design/methodology/approach The authors conducted two sets of experiments in Dijon, France, with knowledgeable wine drinkers, in 2014 and in 2016, to explore the relationship between wine ratings, WTP and objective characteristics (appellation, labelling and price). The first was in a formal wine-tasting setting (n = 58), and the second in the social setting of a restaurant (n = 52). The experiments involved deception: the tasters were presented with five wines, but in fact only three wines were involved, two of the wines being presented twice. Findings The results from the 2014 study showed that even with a group of experienced tasters, objective characteristics overwhelmed subjective assessment (taste, sensory perception) of the wine. Ratings and WTP were driven by the appellation or brand, labelling and price of the wines. The authors replicated the experiment in a social setting in 2016 which, contrary to their expectations, produced very similar results. In neither experiment did the experienced tasters detect the deception. Research limitations/implications The social setting was a lunch in a restaurant with a group of students who were graduating together. The tasting was conducted by some of their professors, which may have influenced the results and raises questions about whether the setting was truly ‘social’. The sample size for the experiments was comparatively small and further research, including novice and expert tasters, might contradict these findings, or at least add nuances to them. Originality/value The study finds that, contrary to expectations, in the social wine consumption setting of a restaurant meal enjoyed with colleagues, objective wine characteristics over-rode subjective appreciation of the wine.


2016 ◽  
Vol 29 (1) ◽  
pp. 20-33 ◽  
Author(s):  
Suhaiza Ismail ◽  
Salwa Hana Yussof

Purpose This study aims to examine the cheating behaviour among accounting students in terms of the extent of neutralization of cheating and the effectiveness of deterrents to cheating of cheaters and non-cheaters. It also aims to examine the differences in the cheating behaviour between males and females of cheaters and non-cheaters groups. Design/methodology/approach Using a questionnaire survey on academic dishonesty developed by Haines et al. (1986) which was administered to accounting students, 435 usable responses were obtained and analysed using Statistical Package for the Social Sciences. In achieving the objectives, mean score, standard deviation and independent sample t-tests were performed. Findings The results on the extent of cheating neutralization revealed that cheaters have significantly greater excuses to cheat than the non-cheaters. In addition, males have greater neutralization for cheating than females. In terms of the effectiveness of the deterrent to cheating measures, there were significant differences between cheaters and non-cheaters on the effectiveness of two deterrents to cheating measures. The comparison between males and females reveals significant differences between the two genders for cheating neutralization as well as the three cheating deterrents for both cheaters and non-cheaters groups. Originality/value The present study does not only investigate the differences in the cheating behaviour between cheaters and non-cheaters in terms of neutralization and deterrents to cheating but also provides evidence on the cheating attitude based on gender.


2019 ◽  
Vol 33 (5) ◽  
pp. 572-575 ◽  
Author(s):  
Mark Scott Rosenbaum ◽  
Rebekah Russell-Bennett

Purpose The purpose of this paper is to encourage service researchers to engage in “theoretical disruption” by purposefully adding variance to existing substantive theories, and conceptual frameworks, to construct formal theories of buyer–seller marketplace behaviors. The authors put forth an original four-stage process that illustrates the way substantive theories may be developed into formal theories. Design/methodology/approach The authors provide their opinions regarding theoretical creation and their interpretations of Grounded Theory methodological techniques that support the development of general theories within the social sciences. Findings In general, the services marketing discipline is based on a foundation of substantive theories, and proposed conceptual frameworks, which emerged from samples, contexts and conditions that ensue within industrialized, upper-income locales. Rather than seek to expand substantive theories by generating new categories and relationships between categories, most researchers limit their verification studies within the scope of original theoretical frameworks. Resultantly, the services marketing domain has not developed a set of formal theories. Research limitations/implications The editors encourage researchers to reconsider the discipline’s substantive theories and to transform them into formal theories. Substantive theories expand into formal theories when researchers question original theoretical frameworks and show situations in which they require modification. Theoretical verification does not transform substantive theories into formal theories; rather, the discovery of negative cases suggests the need for theoretical modification. Originality/value This work suggests that researchers may be over-emphasizing the generalizability of their proposed theories in papers because of a lack of sample variance in empirical studies.


2019 ◽  
Vol 3 (2) ◽  
pp. 75-93 ◽  
Author(s):  
Manoela Carrillo Valduga ◽  
Zélia Breda ◽  
Carlos Martins Costa

Purpose The purpose of this paper is to investigate the image of Brazil and Rio de Janeiro as a blended tourism destination (TD) image, by examining the categories of the image, and whether it is positive or negative and cognitive or affective. Design/methodology/approach A quantitative approach was employed to verify the relations between the image of Brazil and Rio de Janeiro by visit, location, categories and subcategories and dimensions. Data were collected online from a “snowball” sample and were analyzed applying non-parametric hypothesis testing. Statistical analysis was performed with Statistical Package for the Social Sciences software version 25.0 for Windows. Findings Results reveal that respondents share the same image of the city of Rio de Janeiro and Brazil, a conclusion that is partially confirmed by statistical findings. The quantitative results also showed that the image is positive and “natural attractions” and “unique city attractions” are, respectively, the most mentioned subcategory and category. Cognitive attributes of the image have been more mentioned than affective ones. Originality/value To the best of the authors’ knowledge, the image of Brazil and Rio de Janeiro as a blended TD image has never been explored before, however, it has been assumed as being the same.


2015 ◽  
Vol 32 (4) ◽  
pp. 1-4 ◽  
Author(s):  
Lee A. Cummings ◽  
Anne Larrivee ◽  
Leslie Vega

Purpose – The purpose of this study was to determine if there were any distinct differences in e-book usage habits among students in the social sciences, technical fields and the arts. Design/methodology/approach – To complete this study, students from three different disciplinary areas were surveyed. The same nine questions were posed to each student group, with slight modifications to some questions based on the discipline. Findings – The results of this study show that students in each discipline have a preference for convenience and accessibility, whether material is print or electronic. Some more unique characteristics between disciplines include the percentage of students using books and frequency of e-book usage. Originality/value – This study is unique in that it compares the preferences and habits of three specific groups of students from unrelated disciplines. It will be useful for librarians who manage collections for various disciplines and want a better understanding of what should be considered when choosing a format for materials.


2014 ◽  
Vol 26 (2) ◽  
pp. 122-148 ◽  
Author(s):  
Tarek El Shafeey ◽  
Paul Trott

Purpose – The field of research on resource-based competition is full of nuanced terminology and misunderstandings. This has led to confusion, and thus the authors offer a critical review, which provides a structure and clarity to this subject. The paper aims to discuss these issues. Design/methodology/approach – This analysis structures the literature on resources, capabilities, and competences into three distinct schools of thought: the resource-based view (RBV) of the firm, the rational-equilibrium school; the dynamic capability-based view of the firm, the behavioural-evolutionary school; and the competence-based view of the firm, the social constructionist school. Findings – The authors uncover 13 criticisms of the most widely adopted theoretical framework of the RBV of the firm – Valuable-Rare-Imperfectly imitable-Organisation (VRIO). Research limitations/implications – The misinterpretation and neglect of the classic scholarly work may help to explain why the VRIO framework has been elevated from a view to a theory and why it has received so much attention. Practical implications – The authors show how the relative ease of measuring resources as compared to (dynamic) capabilities and (core) competencies has helped raise the profile of RBV. Originality/value – This analysis contributes to management research by illustrating the deviation among the three schools of thought; the authors show how this has contributed to wide terminological confusion and offer a structure to help researchers situate their work within the relevant school of thought.


2016 ◽  
Vol 6 (2) ◽  
pp. 121-143 ◽  
Author(s):  
Khondker Galib B. Mohiuddin ◽  
Ross Gordon ◽  
Christopher Magee ◽  
Jeong Kyu Lee

Purpose The purpose of this paper is to present a conceptual framework of cool for social marketing through a comprehensive literature review and integrating extant literature on cool. Design/methodology/approach A comprehensive search and review of extant literature across social marketing, business disciplines, arts, psychology, social sciences and humanities was undertaken to develop an understanding of cool and its relevance to social marketing. The review permitted developing a comprehensive set of characteristics that are associated with cool. Findings A conceptual framework of cool organised according to the following dimensions is presented and discussed: deviating from norm, self-expressive, indicative of maturity, subversive, pro-social, evasive, and attractive. Originality/value This paper advances theoretical knowledge in the social marketing domain by offering a conceptual framework of cool, and by suggesting a set of guidelines to develop cool social marketing programs.


2015 ◽  
Vol 21 (3) ◽  
pp. 345-371
Author(s):  
Deryk Stec

Purpose This paper aims to examine how residues of ancient images have influenced one’s perspectives on management. Increased attention has been given to the absence of bodies within discussions of organisations; however, far less attention has been given to the interplay between organisations and images of one’s body. Design/methodology/approach By comparing the perceived benefits of studying sport (e.g. passion, embodiment and action) with the tensions that existed between athletic performances and an ancient image of the body, this paper draws attention to residuals that exist within discussions of organisations. Findings In a context where an image of the body encouraged moderation, the appropriate levels of heat, and the development of an immaterial and eternal soul, athletic performances, which were physical, extreme, focused on the body and generated excessive heat, were often problematic. These problems are then examined within the literature discussing current issues in management. Research limitations/implications Sport has the potential to facilitate one’s understanding of issues that management, consistent with ancient images of the body, has traditionally neglected (i.e. extremes, passion) and the possibilities of using embodied cognition to enhance our understandings of performance, teams and leading are discussed. Social implications As scientists become increasingly concerned about the long-term consequences of the reduced opportunities for cultural programs (sport, art, music, etc.), revisiting one’s assumptions is increasingly important, especially as athletics and philosophy once shared the same physical space. Originality/value By describing how residues from historical images of the body have influenced the thinking about organizing, this paper highlights the connection between the social and the biological and demonstrates how vestiges from the past influence contemporary discussions.


Author(s):  
Peter Holmes ◽  
Susan Williams

PurposeThe purpose of this paper is to propose that some level of disorder in daily life can be of benefit. The article aims to draw from recent ideas suggesting that chaos in a business setting has the potential to yield rich gains, and consider how these might be applied to a therapeutic community (TC) setting.Design/methodology/approachThe authors combine sociological approaches with trends in commercial contexts to reflect on the potential implications for TC environments.FindingsThe instinctive quest for stability, control and continuity is suggested to run counter to the need for change at an organisational level. Chaos can be considered as both disorder and hidden order, each creating opportunities for positive change through a chaordic process. It is suggested that TCs are well‐suited to embrace the relational dynamic required, if they are willing to engage in this chaos organisationally.Practical implicationsThe article has a very serious and far‐reaching range of implications for TC life, in suggesting that at an organisational level TC processes should be designed to accommodate the chaordic process. Rather than the TC simply being a container in which therapeutic change happens, it is proposed that the TC itself can undergo a dynamic of discontinuous change that brings additional benefit to its members.Originality/valueThis article is intentionally interdisciplinary, embracing thinking from the social sciences, especially sociology, as well as recent examples from business and organisational theory. In bringing some of these ideas into TC life the authors are also drawing on their own research and findings from founding and running a TC, observing on numerous occasions the positive outcomes following times of chaos, disorder and upheaval in the lives of clients and the TC.


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