How e-wallets encourage excessive spending behavior among young adult consumers?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hendy Mustiko Aji ◽  
Wiwiek Rabiatul Adawiyah
Keyword(s):  
Young Adults ◽  
Young Adult ◽  
Focus Group ◽  
Focus Group Discussion ◽  
Group Discussion ◽  
Self Control ◽  
Equation Modeling ◽  
Content Type ◽  
Spending Behavior ◽  
The Relationship

Purpose As it gains more popularity, e-wallets drive its users to spend more. Therefore, the purpose of this paper is to explore how and why e-wallets may encourage excessive spending behavior among young adult consumers. Design/methodology/approach An exploratory sequential or QUAL-QUANT design, combining qualitative and quantitative, is used in this study. It is a type of mixed-method design consisting of both the core and supplementary methods. The qualitative method is conducted in Study 1 using online focus group discussion to answer “why” and “how” questions, whereas the quantitative method is used in Study 2 to test or examine the hypothetical model. The questionnaires are extracted from focus group discussion in Study 1, which is further tested for validity and reliability and model estimation in Study 2. The model is evaluated using structural equation modeling. Findings Study 1 extracted four keywords to affect young adults spending behavior, easiness, promotions, self-control and perception of having more money (the illusion of liquidity). In Study 2, it is found that those four variables significantly affect spending behavior. Interestingly, it is also found in Study 2 that the illusion of liquidity mediates the relationship between self-control and spending behavior. Research limitations/implications During the COVID-19 pandemic, where a physical meeting is not encouraged, focus group discussion is conducted online via Zoom. Perhaps, this condition can be one limitation this study faced. Originality/value This study offers a theoretical contribution to the literature by exploring how and why e-wallet payment is connected to excessive spending behavior among young adult consumers. This study also provides a model that further explains the relationship between young adults’ spending behavior by adding the illusion of liquidity as the mediating variable.

Attitude toward social media reviews and restaurant visit intention: a Bangladeshi perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nurun Naher Popy ◽  
Tauhid Ahmed Bappy
Keyword(s):  
Social Media ◽  
Focus Group ◽  
Focus Group Discussion ◽  
Information Quality ◽  
Group Discussion ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
The Relationship

PurposeWhile the usage of social media reviews has become increasingly popular in recent years, few studies in this context of Bangladesh have investigated its impact on restaurant visit intention. Therefore, this study aims to explain the role of attitude toward social media reviews in customers' restaurant visit intention from the perspective of Bangladesh. In doing so, predictors of attitude toward social media reviews were also ascertained and their indirect effects on restaurant visit intention were investigated.Design/methodology/approachA survey questionnaire was administered to 300 university students. A six-factor based measurement model was proposed, and structural equation modeling (SEM) was used in testing the hypotheses represented by the model. Furthermore, a focus group discussion with 12 respondents was also held to assess how negative reviews on social media affect the customers' restaurant visit intention.FindingsThis study reveals that perceived usefulness, perceived ease of use, trustworthiness and information quality of social media reviews are positively related to attitude toward using positive social media reviews for choosing a restaurant. Furthermore, attitude toward positive social media reviews directly contributes to the intention to visit restaurants. Besides, attitude toward social media reviews fully mediates the relationship of perceived usefulness, perceived ease of use and trustworthiness with restaurant visit intention, whereas it partially mediates the relationship between information quality and restaurant visit intention. Besides, results from focus group discussion revealed that customers typically trust negative reviews which reduce their intent to visit restaurants.Research limitations/implicationsThe samples chosen for this study belong only to a particular stratum of the population (students from a specific institution/university). Hence, the outcomes should be generalized with caution.Practical implicationsThis study provides practical guidelines for the restaurant marketers to formulate improved strategic decisions by tracking the restaurant customers' attitudes, behavioral intentions, sentiments and share of voice on social media platforms. The results of this study will encourage the restaurant marketers to build sustainable relationships with influential food bloggers to spawn positive electronic word of mouth (e-WOM).Originality/valueThis is one of the first studies in Bangladesh that have covered up a timely and untouched research area, providing empirical evidence regarding the effects of attitude toward social media reviews on restaurant visit intent in the context of a South Asian country like Bangladesh.

scholarly journals EFFORTS TO IMPROVE TEACHERS' ABILITIES IN APPLYING CONTEXTUAL LEARNING THROUGH FOCUS GROUP DISCUSSION

2021 ◽  
Vol 5 (4) ◽  
pp. 1037
Author(s):  
Bakri Melpi
Keyword(s):  
Action Research ◽  
Focus Group ◽  
Focus Group Discussion ◽  
Learning Process ◽  
Group Discussion ◽  
Contextual Learning ◽  
Research Subjects ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
The Relationship

This research was motivated by the learning process which was still dominated by the teacher as a source of knowledge through conventional methods in the form of lecturing; as a result, students became passive during the learning process. Ideally, learning should be able to increase students' understanding about the material and their understanding about the relationship between the material and the student's environment. Referring to these problems, it was necessary to apply a method that helped teachers to improve the learning quality. It was hoped that focus group discussions improved the teachers’ ability to apply contextual learning. This research was a classroom action research. The research was carried out on teachers at SDN 019 Sungai Gantang from February to March 2020. The research subjects were 17 teachers and the instrument was an observation sheet. The results showed that the teachers’ ability to implement contextual learning through focus group discussions increased from 80.25% (with Good category) in cycle I to 84.45% (with Very Good category) in cycle increased II. Based on the results of this research, it was concluded that focus group discussions improved teachers’ ability in implementing contextual learning.

Managerial control mechanisms and their influence on project performance: an investigation of the moderating role of complexity risk

2020 ◽  
Vol 27 (9) ◽  
pp. 2451-2475 ◽  
Author(s):  
Ahsen Maqsoom ◽  
Muhammad Hamad ◽  
Hassan Ashraf ◽  
Muhammad Jamaluddin Thaheem ◽  
Muhammad Umer
Keyword(s):  
Structural Equation ◽  
Project Performance ◽  
Self Control ◽  
Equation Modeling ◽  
Control Mechanisms ◽  
Managerial Control ◽  
Content Type ◽  
The Relationship ◽  
Moderating Role

PurposeDespite the efforts of project managers and the widespread use of project management methodologies, most of the projects remain unfulfilling in terms of delivering targeted performance. This for most part can be attributed to the inability of an organization to implement control mechanisms and ineffective management of complexity risk. Keeping in view the aforementioned problem, the objective of this study is to investigate the association between control modes and project performance. Moreover, this study also examines the moderating role of complexity risk on the association among various control modes and project performance.Design/methodology/approachThe data were collected from 171 construction projects through a postal questionnaire survey. Partial least squares structural equation modeling was utilized for testing the hypothesized relationships of the research model.FindingsThis study found significant positive relation between formal and informal control mechanisms and project performance. It is found that complexity risk significantly moderates the relationship between control modes and project performance. The results indicate that complexity risk positively moderates the relationship between outcome control and clan control with project performance. Furthermore, complexity risks negatively moderates the relationship between behavior control and project performance. However, the association between self-control and project performance is found insignificant in the presence of complexity risk.Originality/valueThis study is the first attempt to study the relationship of control mechanisms, complexity risk and project performance in the construction industry.

Mobile logistics hubs prepositioning for emergency preparedness and response in Nepal

2020 ◽  
Vol 10 (4) ◽  
pp. 555-572
Author(s):  
Rajali Maharjan ◽  
Yashaswi Shrestha ◽  
Biplob Rakhal ◽  
Saurav Suman ◽  
Jurgen Hulst ◽  
...  
Keyword(s):  
Mathematical Model ◽  
Focus Group ◽  
Focus Group Discussion ◽  
Expert Knowledge ◽  
Group Discussion ◽  
Real Life ◽  
Content Type ◽  
Wide Range ◽  
The Government ◽  
Multiple Experts

PurposeThe purpose of this study is to develop a methodology which amalgamates quantitative and qualitative approaches to determine the best placement of mobile logistics hubs (MLH) to be established in different parts of Nepal as a part of real-life project, “Augmentation of National and Local-Level Emergency Logistics Preparedness in Nepal” (2017–2020), implemented by the World Food Programme in cooperation with the Government of Nepal.Design/methodology/approachThe study develops a methodology using a combination of a modified version of the maximal covering location problem (MCLP) and focus group discussion. The MCLP model is used to determine the optimal number and spatial location of MLHs, and focus group discussion is used to identify the five first-priority strategic MLH locations using expert knowledge.FindingsThe authors identify the five first-priority locations for establishing MLHs using an amalgamation of quantitative approach (mathematical model) and qualitative approach (focus group discussion). By amalgamating mathematical model with expert knowledge, findings acceptable to a wide range of stakeholders are obtained. The focus group discussion helps to pinpoint the location of MLHs to city-level granularity which is otherwise impossible with data available on hand.Research limitations/implicationsAlthough multiple experts’ judgements were obtained via focus group discussion, subjectivity and possible bias is inevitable. Overall, the quantitative results of the study are purely based on the data available during the study period; therefore, having updated data could possibly improve the quality of the results.Originality/valueThis study is the first of its kind that uses an amalgamation of mathematical model and expert knowledge to determine the strategic locations of MLHs and has been successful to an extent that the selected locations have been vetted by the government of Nepal for establishing MLHs and are undergoing implementation in real life. This study also considers multiple disaster scenarios and employs the concepts of human development, disaster risk and transportation accessibility to reflect Nepal's socioeconomic, geo-climatic and topographical features.

ICT-based collaborative framework for improving the performance of zakat management organisations in Indonesia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mutamimah Mutamimah ◽  
Suryani Alifah ◽  
Gunawan Gunawan ◽  
Made Dwi Adnjani
Keyword(s):  
Focus Group ◽  
Focus Group Discussion ◽  
Business Processes ◽  
Group Discussion ◽  
Initial Assessment ◽  
Constructive Method ◽  
Content Type ◽  
Efficiency And Effectiveness ◽  
Cooperation Model ◽  
Ict Infrastructure

Purpose This paper aims to propose a framework for information and communication technology (ICT)-based collaborative zakat management to improve zakat management in Indonesia, especially in collection, distribution and empowerment. Design/methodology/approach This paper used a constructive method that used the 3 C (communication, coordination and cooperation) model to develop a framework. This included initial assessment of the current usage of ICT in zakat management and the expectation of collaborative zakat management through in-depth interviews and questionnaires. A focus group discussion was conducted to validate the model. Findings ICT is currently used for the administration of zakat management, providing zakat online services and reporting zakat to the public; ICT is not used for collaboration. The proposed collaboration using the 3 C model consists of communication, coordination and cooperation. The focus group discussion validates the proposed ICT-based collaboration framework as an effective strategy for increasing zakat management. Practical implications The results highlight strengthening institutional capacity and decreasing overlaps in zakat collection, distribution and empowerment. Zakat institutions need to restructure and reconstruct business processes based on ICT collaboration, and government must provide regulations and ICT infrastructure. Social implications The results increase equity and capacity in zakat distribution and empowerment, therefore it can improve poverty alleviation. Originality/value The potential and usage of ICT for collaboration among zakat management organisations have not been thoroughly explored. This paper proposes a conceptual framework for collaboration among zakat institutions using ICT to enhance the efficiency and effectiveness of zakat management.

Users' attitude and intention to use mobile financial services in Bangladesh: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Md. Tanvir Alam Himel ◽  
Shahrin Ashraf ◽  
Tauhid Ahmed Bappy ◽  
Md Tanaz Abir ◽  
Md Khaled Morshed ◽  
...  
Keyword(s):  
Focus Group ◽  
Technology Acceptance ◽  
Focus Group Discussion ◽  
Financial Services ◽  
Group Discussion ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Content Type ◽  
Study Results ◽  
Mobile Financial Services

PurposeWhile the usage of mobile financial services (MFSs) is increasing rapidly in developing countries, research on users' attitudes and behavioral intention to adopt MFS is limited. Thus, this study aims to investigate customers' attitudes and intentions to adopt MFS from a Bangladeshi perspective.Design/methodology/approachA mixed research design was employed to conduct this study. Data of 196 respondents were analyzed using partial least squares (PLS) path modeling. For the quantitative part, data collection was conducted using non-probability sampling through a structured survey questionnaire. A focus group discussion with ten MFS users from divergent backgrounds was conducted to validate the quantitative findings.FindingsThis paper integrated both the technology acceptance model (TAM) and innovation resistance theory (IRT) to validate the results. The authors found that perceived usefulness (PU), perceived ease of use (PEOU) and perceived trust (PT) positively contribute to customers' attitudes toward MFS adoption. Besides, barriers to acceptance had unfavorable effects on users' attitudes and usage intentions. Furthermore, a focus group discussion revealed valuable insights on the constructs used in this study.Practical implicationsThe study results have implications for both MFS providers and researchers. The outputs and recommendations presented in this paper will encourage the MFS practitioners to stimulate users' attitudes and behavioral intentions by ensuring useful, easy to use, credible and risk-free mobile payment platforms.Originality/valueThis is one of the very few studies in Bangladesh that have taken a contemporary and emerging research topic, providing theoretical, methodological and practical contributions regarding the determinants and consequences of attitude toward using MFSs.

Unfolding the post‐transition era: the landscape and mindscape of China's retail industry after 2004

2007 ◽  
Vol 19 (4) ◽  
pp. 398-412 ◽  
Author(s):  
Katherine Liu
Keyword(s):  
Focus Group ◽  
Focus Group Discussion ◽  
Emerging Market ◽  
Group Discussion ◽  
Retail Sector ◽  
Retail Market ◽  
Holistic View ◽  
Content Type ◽  
Development Patterns ◽  
Regional Markets

PurposeThe purpose of this paper is to critically investigate the competitive situation in China's retail sector after its three‐year transition period upon accession to the WTO. Based on this suggestions for domestic retailers’ development strategies are made.Design/methodology/approachThe landscape of China's retail sector is given first in the paper. A critical review of variations of regional markets following the models adopted by Swanson and Cui and Liu is carried out. A focus group discussion is conducted. Analysis of the focus group discussion highlights the strategic issues of retail development and expansion.FindingsSynthesis of recent studies on China's retail market and results generated from the focus group indicate that the development patterns in the regional markets could vary. Domestic and international retailers enjoy different advantages and face different challenges in their expansion. Issues concerning learning, infrastructure development, government policy and business culture are addressed.Research limitations/implicationsThis research provides a holistic view of China's retail market and its evolution after it became totally open to foreign investment at the end of 2004.Practical implicationsThe synthesis of current studies and discussion of focus group data provide domestic retailers with a “mindscape” of the evolving market they are operating in. This mindscape enables Chinese retailers to articulate mid‐to‐long term strategies in their expansion and respond to the dynamic market situation effectively.Originality/valueThis study provides a snapshot of China's retail sector at a critical transitional stage. The discussion serves as a starting point to conceptualise the development patterns of an important emerging market.

Performance measures and metrics for e‐supply chains

2009 ◽  
Vol 22 (3) ◽  
pp. 346-360 ◽  
Author(s):  
Murali Sambasivan ◽  
Zainal Abidin Mohamed ◽  
Tamizarasu Nandan
Keyword(s):  
Supply Chain ◽  
Focus Group ◽  
Supply Chains ◽  
Focus Group Discussion ◽  
Group Discussion ◽  
Reliability And Validity ◽  
Document Management ◽  
Manufacturing Companies ◽  
Content Type ◽  
Component Manufacturing

Purposee‐Supply chains are fast becoming a reality. In order to manage such supply chains efficiently and effectively, traditional measures of supply chain performance are not adequate. The literature search revealed lack of measures and metrics for e‐supply chains. The purpose of this paper is to develop new measures and metrics for monitoring the performance of e‐supply chains.Design/methodology/approachA framework based on the benefits of e‐supply chains has been used to develop the metrics and measures. The study makes use of focus group discussion by assembling eight experts and practitioners in the field of e‐supply chain to come up with the measures and metrics. A questionnaire is designed with these measures and metrics and is sent to about 300 electronic component manufacturing companies in Malaysia to obtain feedback from the industry practitioners. Appropriate reliability and validity tests are conducted to measure the reliability of the instrument and validity of the constructs.FindingsThrough the focus group discussion, this study identifies six metrics and 21 measures. Further validation through the industry practitioners, reveals that these measures are important and some are in use by the industries. The six metrics are: web‐enabled service, data reliability, time and cost, e‐response, invoice presentation and payment and e‐document management metrics.Originality/valueThe study uses a simple framework and a sound methodology to develop new measures and metrics that are relevant for e‐supply chains.

Exploration of people centric organizational health dimensions: a study of Indian R&D organization

2018 ◽  
Vol 50 (7/8) ◽  
pp. 393-408
Author(s):  
Anupama Singh ◽  
Sumi Jha
Keyword(s):  
Focus Group ◽  
Focus Group Discussion ◽  
Group Discussion ◽  
Organizational Health ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
Content Type ◽  
Development Organization ◽  
Antecedents And Consequences ◽  
Marine Chemicals

PurposeThe purpose of this paper is to identify the dimensions of organizational health with the help of existing literature and focus group discussion on organizational health. The study also tries to categorize various antecedents and consequences of organizational health.Design/methodology/approachLiterature review was conducted with limited search word on organizational health using databases like Emerald, Ebsco and Science direct. Focus group discussions were performed at Central Salt and Marine Chemicals Research Institute and National Metallurgical Laboratory – laboratories of Council of Scientific and Industrial Research, an Indian R&D organization. A total of 29 male and 6 female respondents participated in the focus group discussion.FindingsThe results showed that various dimensions of organizational health which were found using focus group discussions were in congruence with the literature reviewed on organizational health. The findings of focus group discussion also listed the antecedents and consequences of organizational health in an R&D organization.Research limitations/implicationsThe literature presented conflicting views on organizational health construct. The focus group discussion provided clarity on the dimensions of organizational health. An empirical research can be done on organizational health considering dimensions identified during the focus group discussion.Originality/valueIt is an attempt to conceptualize the construct of organizational health in a research and development organization with the help of focus group discussion.

Delivery of library and information science curriculum

2017 ◽  
Vol 66 (6/7) ◽  
pp. 482-504 ◽  
Author(s):  
Priti Jain
Keyword(s):  
Focus Group ◽  
Focus Group Discussion ◽  
Information Science ◽  
Group Discussion ◽  
Library And Information Science ◽  
Content Type ◽  
University Of Botswana ◽  
Collaborative Activities ◽  
The University

Purpose Advancement in Information and communication technologies (ICTs) has revolutionised Library and Information Science (LIS) education and libraries. Both theory and practice have been transformed completely. LIS education programmes have become highly competitive and must be market-driven and technology-oriented. At the same time, academic libraries have been transformed and have become dynamic. Fostering a close collaboration between LIS educators and practitioners can multiply their strength and abilities by sharing educational resources and theoretical and practical knowledge. This paper aims to present the findings of a study carried out to investigate the current status of collaboration among LIS educators and library practitioners at the University of Botswana. Design/methodology/approach Data were collected using self-administered structured questionnaires from both LIS educators at the Department of Library and Information Studies (DLIS) and practicing librarians working at the University of Botswana Library (UBL). To follow-up some of the issues, an interview was carried out with a subject librarian and a focus group discussion method was used to discuss some of the challenges from the findings. Findings The major collaborative activities from the DLIS staff were identified as the following: creating awareness of library resources and promoting library usage among students, facilitating library material selection and inviting librarians as guest lecturers to teach in the classroom. The main collaborative activities from practicing librarians were found to be the following: delivering information literacy instruction, providing professional/practical experience to students and information sharing with the DLIS teaching staff. The major challenges were identified as the following: different cultures of educators and librarians, lack of need to collaborate and lack of formal policy at the department and the university level. Research limitations/implications The UBL has 51 library staff members. All the librarians were not included in this research study, only senior librarians and library management were involved in the study. No theoretical framework was used to carry out the study. The questionnaire was designed based on the general literature in the field of professional collaboration among faculty and educators in the information profession. The follow-up interview and focus group discussion were conducted to address the collaborative activities and challenges that were acknowledged by at least 50 per cent of the participants. Issues with less than 50 per cent responses were considered insignificant to follow-up. Follow-up interview was conducted only with one subject librarian. As all subject librarians have the same job profile and undertake the similar activities, it was assumed that one subject librarian can represent others. Originality/value This research paper contributes to the body of literature. It may be useful for other LIS schools and libraries that work in similar environments, and it also opens up avenues for further research on this topical issue.

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