The critical success factors affecting the adoption of inter-organization systems by SMEs

2014 ◽  
Vol 29 (5) ◽  
pp. 400-416 ◽  
Author(s):  
Hsin-Pin Fu ◽  
Tien-Hsiang Chang ◽  
Cheng-Yuan Ku ◽  
Tsung-Sheng Chang ◽  
Cheng-Hsin Huang
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Ease Of Use ◽  
Customer Relationships ◽  
Analytic Hierarchy ◽  
Content Type ◽  
Factors Affecting ◽  
Organizational Infrastructure ◽  
Critical Success ◽  
Practical Implications

Purpose – The purposes of this study were to formulate a hierarchical table of factors that influence adoption of an inter-organization system (IOS) by enterprises and to apply multi-criteria decision-making (MCDM) tools to find the weights of these factors and to objectively identify the critical success factors (CSFs) for the adoption of IOSs by small- and medium-sized enterprises (SMEs). Design/methodology/approach – This study first used a literature review to collect the factors that affect an enterprise’s adoption of an IOS and then constructed a three-level hierarchical table of these factors, based on a technology – organization – environment framework. Fuzzy analytic hierarchy processing was used, based on the returned questionnaires, to determine the weights of the factors. The concept of VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) acceptable advantage was used to objectively identify the CSFs of SMEs that have adopted an IOS. Findings – This study identifies six CSFs of SMEs that have adopted an IOS: industry knowledge and experience, the degree of application of information technology within the industry, system safety, the organizational infrastructure, customer relationships and ease of use. In addition, four findings are proposed. Practical implications – The work has studied, in depth, the factors that influence the adoption of an IOS by SMEs and identified four practice implications that provide a useful guideline for SMEs when they plan to adopt an IOS. Originality/value – The identification of CSFs is also an MCDM problem. However, very few previous articles have used MCDM tools to identify the CSFs. This study adopted MCDM tools to objectively identify these CSFs and determine their appropriate weights. The results can help the managers of SMEs allocate their resources, according to the weighting of these CSFs, when they are making plans to adopt an IOS.

Critical success factors of Lean Six Sigma deployment: a current review

2015 ◽  
Vol 6 (4) ◽  
pp. 339-348 ◽  
Author(s):  
Fairul Anwar Abu Bakar ◽  
Khairanum Subari ◽  
Mohd Amran Mohd Daril
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Success Story ◽  
Content Type ◽  
Critical Success ◽  
Improvement Methodologies ◽  
Practical Implications ◽  
A Current

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.

Healthcare leaders’ views on successful quality improvement initiatives and context

2017 ◽  
Vol 31 (1) ◽  
pp. 54-63 ◽  
Author(s):  
Stuart Barson ◽  
Fiona Doolan-Noble ◽  
Jonathon Gray ◽  
Robin Gauld
Keyword(s):  
Quality Improvement ◽  
Critical Success Factors ◽  
Success Factors ◽  
Contextual Factors ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Source Of Information ◽  
Practical Implications ◽  
Healthcare Leaders

Purpose The purpose of this paper is to investigate the contextual factors contributing to the sustainability of healthcare quality improvement (QI) initiatives. Design/methodology/approach Themes from semi-structured interviews with international healthcare leaders are compared with Kaplan and Provost et al.’s (2012) model for understanding success in quality (MUSIQ). Critical success factors within these themes are shown in detail. Findings The interviews provide a rich source of information on critical success factors. The themes largely correspond with MUSIQ, reinforcing its robustness. An important factor emerging from the interviews was the importance of engagement with patients and families in QI, and this needs consideration in seeking to understand context in QI. Research limitations/implications Interview participants represent a limited set of western countries and health systems. Their experiences may not hold true in other settings. Practical implications The detail on critical success factors provides QI practitioners with guidance on designing and implementing sustainable initiatives. Originality/value Including consideration of contextual factors for engagement with patients and families in frameworks for context in QI appears to be an original idea that will add value to such frameworks. Researchers in patient engagement are starting to address contextual factors and connections should be made with this work.

scholarly journals Critical Success Factors of a Design Startup Business

2018 ◽  
Vol 10 (9) ◽  
pp. 2981 ◽  
Author(s):  
Boyoung Kim ◽  
Hyojin Kim ◽  
Youngok Jeon
Keyword(s):  
Goal Orientation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Modern Society ◽  
Success Factor ◽  
Environment Design ◽  
Analytic Hierarchy ◽  
Factors Affecting ◽  
Critical Success ◽  
Innovative Products

Recent trends of new venture startups have paved the way for the expansion of the design industry and opened new windows of opportunity for the traditionally small and non-specialized design business. In this environment, design startups are rapidly growing in modern society, and thus meeting the needs of consumers through the development of innovative products, processes, and services. This study aims to determine the critical success factors affecting design startups. To this end, the concept and success variables of startup businesses were studied based on previous research, and then key success factors of design startups were identified. A total of 24 experts, from 12 design-based small venture startups and 12 technology-based small and medium startups, were surveyed regarding their priorities related to these factors, using the analytic hierarchy process (AHP). The results suggest that idea commercialization is the most important success factor as an innovation criterion among the four success criteria of design startups. Hence, entrepreneurial conditions, such as goal-orientation and entrepreneurs’ competence, are important success factors for design startups.

Critical success factors of environmental management accounting practices: findings from Malaysian manufacturing industry

2019 ◽  
Vol 23 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Nursyazwani Mohd Fuzi ◽  
Nurul Fadly Habidin ◽  
Sharul Effendy Janudin ◽  
Sharon Yong Yee Ong
Keyword(s):  
Environmental Management ◽  
Critical Success Factors ◽  
Manufacturing Industry ◽  
Success Factors ◽  
Management Accounting ◽  
Manufacturing Companies ◽  
Content Type ◽  
Critical Success ◽  
Environmental Management Accounting ◽  
Practical Implications

Purpose The purpose of this paper is to identify the critical success factors of environmental management accounting practices in Malaysian manufacturing industry. Design/methodology/approach A pilot study was carried out on a sample of 60 manufacturing companies from Malaysian manufacturing industry. A survey instrument including 25 measurement items was designed to identify the level of environmental management accounting practices implementation in the Malaysian manufacturing industry. Descriptive statistical analysis and reliability analysis were used to analyze the data with SPSS software. Findings Findings indicate that environmental safety is one of the critical success factors that play the key role in ensuring the safety awareness at workplace. Companies in the manufacturing industries need to obtain critical success factors of environmental management accounting practices implementation to enhance performance, particularly for Malaysian manufacturing industry. Research limitations/implications The limitation of this study has been the difficult to find the literature on environmental management accounting practices in the Malaysian manufacturing industry. Another limitation is this study only conducted to 60 manufacturing companies from Malaysian manufacturing industry. Practical implications For practical implications, the development of instruments in this study may be valuable tools to evaluate Environmental Management Accounting Practices (EMAP) in Malaysian manufacturing industry. This study also provides important guidelines for Malaysian manufacturing industry to implement EMAP. This research finding would provide new insights for the critical success factors of EMAP to improve performance in Malaysian manufacturing industry. Originality/value This study makes a new contribution to environmental management accounting practices in Malaysian manufacturing industry. This study also provides important information for decision makers involved in environmental management accounting practices implementation and also provides useful reference for future researchers in this research area.

Halal supply chain critical success factors: a literature review

2015 ◽  
Vol 6 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Mohamed Syazwan Ab Talib ◽  
Abu Bakar Abdul Hamid ◽  
Mohd Hafiz Zulfakar
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Government Support ◽  
Future Research ◽  
Content Type ◽  
Critical Success ◽  
Practical Implications

Purpose – The aim of this study is to discover the critical success factors (CSFs) for the Halal supply chain management because this area is gaining recognition. Plus, the aim is to use the CSFs for future research. Design/methodology/approach – The study is based on the application of CSFs on the Halal supply chain. A comprehensive literature review is undertaken to discover the CSFs of conventional supply chain and to apply it to the Halal supply chain. Findings – Government support, transportation planning, information technology, human resource management, collaborative relationship, Halal certification and Halal traceability are the CSFs for the Halal supply chain. Research limitations/implications – This study only discusses the CSFs related to the Halal supply chain and ignoring other forms of Halal businesses. This study only concerns on English literatures and omit other languages. The study lacks empirical evidence and future research should be done to test the CSFs relevancy. Practical implications – This study addresses stakeholders of the Halal supply chain CSFs, which have not been fully understand and appreciated. Originality/value – CSFs concept has never been attempted on the Halal supply chain. Therefore, this study appraises the concept of CSFs and adds value to the knowledge on the Halal supply chain.

Critical success factors for the receptiveness of Islamic home financing in Malaysia

2020 ◽  
Vol 15 (5) ◽  
pp. 849-873
Author(s):  
Hanudin Amin
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Specific Area ◽  
Product Type ◽  
Value Proposition ◽  
Content Type ◽  
Critical Success ◽  
Proposed Model ◽  
Debt Collection ◽  
Practical Implications

PurposeThe purpose of this study is to examine the critical success factors (CSFs) for the receptiveness of Islamic home financing in Malaysia.Design/methodology/approachA framework of the CSFs for the receptiveness of Islamic home financing is developed. The framework evaluates the effects of product type, competitive value proposition, Islamic debt collection policy, Islamic bankers' knowledge and maqasid al-Shariah compliance on the receptiveness. Data from 744 usable questionnaires are analysed to confirm the applicability of the framework in Islamic home financing context.FindingsThe results suggest that product type, competitive value proposition, Islamic debt collection policy, Islamic bankers' knowledge and maqasid al-Shariah compliance are significantly related to the receptiveness of Islamic home financing.Research limitations/implicationsTwo limitations are available for future studies. Firstly, the respondents of this study are limited to Malaysians, signifying further testing of the proposed model across different geographies is required to determine the generalisability of the model. Secondly, the contributions of the proposed framework are confined to a specific area of Islamic banking products. Thus, extending the framework to other banking products or conducting a comparative study between Islamic home financing and its conventional peer can improve its generalisability.Practical implicationsThe results obtained offer a fresh direction on how to market Islamic home financing products successfully, where the new CSFs are brought into play.Originality/valueThis study examines the new proposed CSFs for the receptiveness of Islamic home financing in Malaysia.

Six Sigma in construction: a review of critical success factors

2016 ◽  
Vol 7 (2) ◽  
pp. 171-186 ◽  
Author(s):  
Siddra Qayyum Siddiqui ◽  
Fahim Ullah ◽  
Muhammad Jamaluddin Thaheem ◽  
Hamza Farooq Gabriel
Keyword(s):  
Six Sigma ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Content Type ◽  
Search Techniques ◽  
Critical Success ◽  
Extensive Search ◽  
Green Zone ◽  
Practical Implications

Purpose This paper aims at collecting and reviewing the published literature on the Six Sigma in construction along with its critical success factors (CSFs). Design/methodology/approach The research is based on literature review. Based on the keyword and semantic search techniques, papers published on the topic of Six Sigma during 2000-2015 are retrieved. Frequency analysis is performed to find out significance of identified CSFs, and zoning is performed based on the product of frequency of appearance and parties affected by the CSFs. Findings A total of 69 CSFs are identified as published in the literature. Based on an inclusion criterion of minimum 15 appearances, 22 CSFs are shortlisted for further analysis. Of these CSFs, around 32 per cent fall into red zone (most critical), 50 per cent into yellow and 18 per cent into green zone (least critical). Research limitations/implications This work is limited by partial identification of CSFs. Though based on an extensive search, the retrieved CSFs may not be all the published ones. However, more thorough search techniques can be applied to improve upon this work. Practical implications The findings can be used to facilitate the decision-making in the context of project success. Originality/value This work is an original attempt at gathering Six Sigma CSFs applicable to construction projects. It may be used for further research and development to help ensure project quality and success.

Critical success factors for total productive manufacturing (TPM) deployment at Egyptian FMCG companies

2014 ◽  
Vol 25 (3) ◽  
pp. 393-414 ◽  
Author(s):  
Mohamed Sabry Shaaban ◽  
Ali H. Awni
Keyword(s):  
Developing Countries ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Middle Managers ◽  
Practical Implication ◽  
Content Type ◽  
Factors Affecting ◽  
Critical Success ◽  
Fast Moving Consumer Goods

Purpose – In this paper, the authors study the critical success factors for deploying total productive manufacturing (TPM) programs in the Egyptian fast moving consumer goods (FMCG) companies. The paper aims to discuss these issues. Design/methodology/approach – The authors study five Egyptian FMCG companies that have deployed TPM. Data were collected through interviewing group of middle managers in each company in addition to the TPM manager. Site visits were conducted for the purpose of data verification. Findings – The research identified nine factors affecting the success of TPM deployment. The importance of each of those factors depends on the stage of the TPM deployment maturity at the company. Originality/value – The main practical implication of this finding is to guide companies undergoing a deployment of TPM, particularly in developing countries, to focus on the factors that are most pertaining to the level of their deployment maturity.

Critical success factors for total quality management implementation and implications for sustainable academic libraries

2020 ◽  
Vol 41 (6/7) ◽  
pp. 545-563
Author(s):  
Edward Asante ◽  
Patrick Ngulube
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Total Quality ◽  
University Libraries ◽  
Content Type ◽  
Critical Success ◽  
Technical University

PurposeThe purpose of this study is to investigate the critical success factors for total quality management implementation and implications for sustainable academic libraries in Ghana. This study is part of a PhD project that focussed on selected technical university libraries in Ghana.Design/methodology/approachThis study adopted a quantitative approach to collect the data. Samples of 124 participants were involved in this study. PLS-SEM (Smart PLS3) software was used to analyse the data. Convergent, discriminant validity assessment was computed. Eight variables of critical success factors were tested in relation to total quality management implementation at selected academic libraries in Ghana.FindingsThis study established that out of the eight variables tested, six of them (i.e. top management commitment, employee innovation employee training, organisational culture, teamwork and effective communication, quality performance) indicated a significant positive relationship with total quality management implementation apart from strategic planning and human resource management.Research limitations/implicationsThis study was limited to eight variables as the critical success factors mentioned in the previous paragraph. The use of one methodology might be a limitation as the use of multimethod might have given a more comprehensive picture than the case. This study was limited to only technical university libraries in Ghana hence caution must be exercised when applying the results to contextually different academic environments. The results are applicable to academic universities library in Ghana and beyond if they are adjusted to suit the context.Practical implicationsThis study is timely as it may lead to effective total quality management implementation and the sustainability of technical university libraries in Ghana and Africa in general.Originality/valueThe proposed model can be used to enhance the smooth implementation of total quality management in academic libraries in general and Ghana in particular. The framework is termed as Eddie and Pat's Achievement of Quality Performance (EPAfQP) model.

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