Enabling roles of relationship governance mechanisms in the choice of inter-firm conflict resolution strategies

2020 ◽  
Vol 35 (6) ◽  
pp. 957-969 ◽  
Author(s):  
Khuram Shahzad ◽  
Tahir Ali ◽  
Marko Kohtamäki ◽  
Josu Takala
Keyword(s):  
Conflict Resolution ◽  
Structural Equation ◽  
Cooperative Behavior ◽  
Equation Modeling ◽  
Governance Mechanisms ◽  
Content Type ◽  
Effective Strategies ◽  
Conflict Resolution Strategies ◽  
Relationship Performance ◽  
Resolution Strategies

Purpose This study aims to present an integrated framework and investigate the enabling roles of governance mechanisms (i.e. contract, interdependence, trust and communication) in the choice of effective conflict resolution strategies (CRS) that in turn facilitate buyer–supplier relationship (BSR) performance. Design/methodology/approach Using Web-survey, data are collected from 170 Finnish small- and medium-sized enterprises that have key relationships with suppliers. This study uses structural equation modeling to test the research framework and hypotheses of the study. Findings The results based on empirical evidence demonstrate how the firms’ choice of CRS depends on the governance mechanisms. The problem solving approach is the most preferable choice, while the legalistic approach remains the last resort influenced by different governance mechanisms. Interdependence and trust between firms drive them to compromise while resolving inter-organizational conflicts. The selected strategies by firms may also either reinforce or deteriorate relationship performance. Practical implications Supply chain managers should recognize the context in which these choices of CRS are made, as it guides them to anticipate their partner’s behavior as well as influences their strategy choice decisions when coping with conflicts. A trustworthy environment supports in providing a certain level of confidence while interdependency drives firms to compromise. The legalistic strategy can hurt the partner’s feelings and diminish relationship performance. Originality/value Conflicts in BSR have become inevitable, but the existing literature is missing evidence on how companies use CRS to enhance relationship performance. Hence, this study differs from those of earlier conflict studies, as it provides a more integrative perspective of buyer–supplier conflict resolution process. This study argues that relationship governance mechanisms can be connected to the choice of effective CRS when tensions arise. Moreover, by assessing the relationship between CRS and relationship performance, this study offers valuable insights to understand that effective strategies enable partners to mutually adapt constructive approaches that facilitate cooperative behavior and accommodate both parties’ interests and needs.

Parent-adolescent conflict and choice of conflict resolution strategy

2016 ◽  
Vol 27 (1) ◽  
pp. 88-115 ◽  
Author(s):  
Rashmi Singh ◽  
J. K. Nayak
Keyword(s):  
Factor Analysis ◽  
Conflict Resolution ◽  
Structural Equation ◽  
Content Type ◽  
Conflict Resolution Strategies ◽  
Adolescent Conflict ◽  
Conflict Resolution Strategy ◽  
Resolution Strategy ◽  
The Impact ◽  
Resolution Strategies

Purpose – The purpose of this paper is to investigate the impact of family communication patterns (FCPs) on adolescents’ choice of conflict resolution strategies during family holiday planning. Design/methodology/approach – The paper is framed by and builds on the literature on the adolescents’ choice of conflict resolution strategies and the FCP. The sample was collected using a survey among 400 adolescents in India. Exploratory factor analysis, confirmatory factor analysis and structural equation modelling have been used to analyse the data. Findings – The paper provides a significant relationship between FCP and the choice of conflict resolution strategies. The study findings suggested that adolescents’ choice of resolution strategy depends on the type of communication environment in the family. It has been seen that adolescents have more say in concept-oriented families and use different types of resolution strategies compared to socio-oriented families. Practical implications – The present study has considerable implications for the marketers and the academicians. Through FCP, marketers will be able to segment the families and, hence, may introduce efficient and competent marketing strategies and promotional campaigns. Originality/value – The paper offers insights into the choice of conflict resolution strategy by adolescents’ in different FCPs. The study has originality and offers value to marketers as it focuses on adolescents, and explores their perceptions about their influence during the decision process.

Avoidant attachment and own and perceived partner’s conflict resolution in relationship satisfaction

2020 ◽  
Vol 37 (12) ◽  
pp. 3123-3138
Author(s):  
Ione Bretaña ◽  
Itziar Alonso-Arbiol ◽  
Fernando Molero ◽  
Juan Pardo
Keyword(s):  
Conflict Resolution ◽  
Relationship Satisfaction ◽  
Structural Equation ◽  
Equation Modeling ◽  
Avoidant Attachment ◽  
Conflict Resolution Strategies ◽  
Relationship Model ◽  
Conflict Resolution Strategy ◽  
Fit Indexes ◽  
Resolution Strategies

The aim of this study was to analyze the effect of conflict resolution strategies in the links between the avoidant attachment dimension and relationship satisfaction. The sample comprised 274 participants (ranging from 18 to 73 years old, 58% women). A predictive model of relationship satisfaction was tested, taking into account avoidant attachment and both own and perceived partner’s conflict resolution strategies. Structural equation modeling was used. Fit indexes indicated that the suggested overall relationship model was confirmed. Own withdrawal conflict resolution was associated positively with individuals’ perception of partner demand. Specifically, there was an indirect effect between own withdrawal and relationship satisfaction mediated by demand strategy perceived in the partner. Own withdrawal was negatively associated with perceived partner’s problem solving, and perceived partner’s positive conflict resolution strategy was positively associated with relationship satisfaction. Practical implications for professionals working with couples are discussed.

Conflict resolution under the COVID-19 pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jose Roberto Balmori de la Miyar ◽  
Lauren Hoehn-Velasco ◽  
Adan Silverio-Murillo
Keyword(s):  
Conflict Resolution ◽  
Empirical Study ◽  
Design Methodology ◽  
Difference In Difference ◽  
Middle Income ◽  
Content Type ◽  
Twitter Data ◽  
Conflict Resolution Strategies ◽  
Resolution Strategies

Purpose This paper aims to analyze conflict resolution strategies among individuals who encountered disputes with family, neighbors, workmates, businesses, strangers, government authorities or other members in their communities during the COVID-19 pandemic. Design/methodology/approach Applying a difference-in-difference approach by sex, the authors use a representative panel of adults living in 82 cities from across Mexico to measure changes in antisocial strategies (violence) and prosocial strategies (non-confrontational methods and dialogue) to resolve disputes. Findings During the COVID-19 pandemic, men reduced their use of violence by 19.6% while women did so by 17.4%. There was a parallel rise in non-confrontational strategies used to solve conflicts equal to 73.6% for men and 62% for women. The use of dialogue as a tool for resolving disputes increased by more in cities that banned the sale of alcohol. Alternative Twitter data corroborates the main findings, suggesting that individuals are becoming more prosocial during the pandemic. Originality/value To the knowledge, this is the first empirical study to analyze changes in strategies for conflict resolution as a consequence of the COVID-19 pandemic. This paper contributes to the literature by demonstrating how individuals adapt their dispute strategies under extraordinary circumstances such as a pandemic, with a focus on a middle-income setting.

Who is attracted and why? How agile project management influences employee's attraction and commitment

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jan Koch ◽  
Carsten C. Schermuly
Keyword(s):  
Project Management ◽  
Sensation Seeking ◽  
Structural Equation ◽  
Psychological Empowerment ◽  
Equation Modeling ◽  
Content Type ◽  
Effective Strategies ◽  
Agile Project Management ◽  
Indirect Relationship ◽  
Work Structure

PurposeIn times of market volatility and uncertainty, finding effective strategies to attract and retain individuals continues to be a challenge for organizations. Based on the psychological empowerment process (Spreitzer, 1996), this paper strives to examine if the application of agile project management could serve as such a strategy.Design/methodology/approachIn two independent studies, the authors used an experiment with students as potential applicants (N = 121) and a field study with employees (N = 229) to test the predictive quality of agile project management for attracting individuals toward the organization.FindingsUsing structural equation modeling, the authors identified an indirect relationship between agile project management and attraction toward the organization via psychological empowerment. The authors found this relationship for potential applicants as well as employees. Furthermore, individuals high in sensation seeking are found to be more attracted toward organizations that apply agile project management than individuals low in sensation seeking.Research limitations/implicationsThe findings contribute to the empowerment literature by establishing agile project management as a work structure that fosters feelings of psychological empowerment.Practical implicationsTaken together, these results suggest that agile project management can attract individuals who seek novel, complex and intense sensations. Where applicable, organizations may highlight their practice of agile project management methodologies as part of their employer brand to attract future specialists for agile projects.Originality/valueThis paper is the first to integrate the research streams on agile project management and attraction toward the organization using quantitative data.

Explaining Heterogeneity of Daily Conflict Spillover in the Family: The Role of Dyadic Marital Conflict Patterns

2020 ◽  
Author(s):  
Stefanos Mastrotheodoros ◽  
Lauren Papp ◽  
Jolien Van der Graaff ◽  
Maja Deković ◽  
Wim H. J. Meeus ◽  
...  
Keyword(s):  
Conflict Resolution ◽  
Marital Conflict ◽  
Structural Equation ◽  
Latent Class ◽  
Equation Modeling ◽  
Daily Diary Study ◽  
Conflict Resolution Strategies ◽  
Adolescent Conflict ◽  
Conflict Spillover ◽  
Conflict Intensity

In this multi-informant, longitudinal, and daily-diary study, we investigated whether dyadic patterns of marital conflict resolution could explain the heterogeneity in day-to-day cross-lagged associations between marital conflict intensity and mother-adolescent conflict intensity. The sample consisted of 419 adolescents (44.6% girls, Mage = 13.02, SD = 0.44, at T1; Mage = 17.02, SD = 0.44, at T5), their mothers (N = 419, Mage = 44.48, SD = 4.17, at T1), and their fathers (N = 419, Mage = 46.76, SD = 4.99, at T1). Mothers and fathers reported on their constructive and destructive marital conflict resolution strategies annually across five years. Mother-father daily conflict intensity (mother-reported), and mother-adolescent daily conflict intensity (mother- and adolescent-reported) were assessed for 75 days across five years. Latent Class Growth Analysis revealed four types of families based on dyadic marital conflict resolution: Couple Constructive (n = 132), Mother Constructive-Father Submissive (n = 91), Father Constructive-Mother Average (n = 141), and Couple Destructive (n = 53). Dynamic Structural Equation Modeling was used to investigate the daily levels and daily dynamics of conflict. Most families were characterized by a compartmentalization pattern, where the marital dyad is “insulated” from the mother-adolescent dyad. Yet, spillover and compensatory patterns characterized sizeable proportions of the families. Group differences were found on the levels of daily conflict: mother-father and mother-adolescent daily conflict intensity were the lowest in families where both partners employed primarily constructive marital conflict resolution. However, the dynamic daily associations between mother-father and mother-adolescent conflict (spillover, compensatory, or compartmentalization patterns) did not differ between groups.

scholarly journals Conflict Resolution Strategies and Workplace Frustration and Organizational Citizenship Behavior: The Moderating Role of Emotional Intelligence

2020 ◽  
Vol 4 (1) ◽  
pp. 233
Author(s):  
Aimen Mairaj ◽  
Danish Ahmed Siddiqui
Keyword(s):  
Emotional Intelligence ◽  
Conflict Resolution ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Conflict Resolution Strategies ◽  
Moderating Role ◽  
Resolution Strategies

The purpose of this research is to determine the relationship between conflict resolution strategies (accommodating, avoiding, compromising, collaborating, and competing) with workplace frustration and organizational citizenship behavior (OCB) with the moderating role of trait emotional intelligence (EI) on their relations. Data was collected through a close-ended questionnaire from 298 employees (male = 197, female =101) working at different private organizations of the manufacturing and service industry within the city of Karachi. The data were analyzed using confirmatory factor analysis and structured equation modeling. The results indicated that accommodating and avoiding strategies don’t seem to have any effect on both frustration and OCB. Accommodating seems positively and significantly affect both. Compromising significantly and positively affect OCB, however, dominating is affecting frustration. Emotional Intelligence also seems to influences both OCB and frustration. EI also complements accommodating and collaboration strategies with workplace frustration. This study is first of its kind in the local context in private sectors and paves the way for further research in the public sector.

Influence of ambidextrous governance mechanisms and risk management on repurchase intention in social commerce

2019 ◽  
Vol 29 (6) ◽  
pp. 1301-1323
Author(s):  
Jao Hong Cheng ◽  
Li Wei Lin ◽  
Liang Chien Lee
Keyword(s):  
Risk Management ◽  
Structural Equation ◽  
Three Dimensions ◽  
Equation Modeling ◽  
Future Research ◽  
Research Model ◽  
Repurchase Intention ◽  
Social Commerce ◽  
Governance Mechanisms ◽  
Content Type

Purpose The purpose of this paper is to examine the factors influencing ambidextrous governance and risk management on repurchase intention in social commerce. Design/methodology/approach A novel research model comprises nine research hypotheses with six constructs, including three dimensions of social capital (structural, relational and cognitive), contracts, relational risk and repurchase intention. The hypotheses are tested on data collected from 395 usable responses in Taiwan, using structural equation modeling. Findings The findings of this study indicate that online merchants should reinforce their collaborative behavior and activities to improve ambidextrous governance mechanisms, and thus enhance repurchase intention. Research limitations/implications The resultant findings only reflect the setting of Taiwan’s social commerce marketplace. With the research model developed, future research on cross-country studies of various forms of social networking sites would be worth conducting to determine regional differences in the development of social commerce activities. Originality/value Ambidextrous governance mechanisms have been gaining attention in buyer–supplier relationships. Extending ambidexterity research to the social commerce domain, the authors focus on ambidextrous governance that can include social and contractual governance elements.

Conflict and conflict management in hospitals

2019 ◽  
Vol 32 (3) ◽  
pp. 550-561 ◽  
Author(s):  
Ali Mohammad Mosadeghrad ◽  
Arezoo Mojbafan
Keyword(s):  
Conflict Resolution ◽  
Conflict Management ◽  
Organizational Factors ◽  
Front Line ◽  
Line Managers ◽  
Content Type ◽  
Management Level ◽  
Hospital Managers ◽  
Conflict Resolution Strategies ◽  
Resolution Strategies

Purpose Hospitals are complex and complicated organizations and are prone to the conflict. The purpose of this paper is to identify the intensity and type of conflict experienced by hospital managers and explore their conflict management strategies in hospitals affiliated with Tehran University of Medical Sciences. Design/methodology/approach This quantitative, descriptive and cross-sectional study was conducted in 2015. A self-administered questionnaire was used to collect data from top, middle and front line managers. In total, 563 managers from 14 hospitals responded to the questionnaires. Data were analyzed using SPSS software version 19. Findings Hospital managers reported average level of conflict (2.73 score out of 5). Organizational factors produced more conflict for managers than personal factors. High workload, resource shortage, bureaucracy and differences in managers’ personality, knowledge, capabilities and skills were the main causes of organizational and personal conflict. Top managers experienced more conflict than middle and front line managers. Conflict was higher in specialized hospitals compared to general hospitals. Less conflict was observed in administrative and support departments than diagnostic and therapeutic departments. Conflict was meaningfully associated with management level, education, size of hospital, number of employees and willingness to leave the hospital. The dominant conflict management style of managers was collaborating. There were significant relationships between collaborating style and management level, manager’s age, work experience and management experience. Practical implications The nature of hospitals requires that managers use collaborating, compromising and accommodating styles to interact better with different stakeholders. Managers by acquiring necessary training and using the right conflict resolution strategies should keep the conflict in a constructive level in hospitals. Originality/value This is the first study conducted in Iran examining the level of conflict, its types and identifying managers’ dominant conflict resolution strategies at front line, middle and top management levels.

Do energy and firm characteristics matter for sustainable development practices? An empirical evidence

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Twaha Kigongo Kaawaase ◽  
Twaha Kigongo Kaawaase ◽  
Juma Bananuka ◽  
Zainabu Tumwebaze ◽  
Doreen Musimenta
Keyword(s):  
Sustainable Development ◽  
Energy Consumption ◽  
Structural Equation ◽  
Equation Modeling ◽  
Firm Characteristics ◽  
Governance Mechanisms ◽  
African Countries ◽  
Energy Poverty ◽  
Content Type ◽  
Energy Governance

Purpose This study aims to examine whether energy governance mechanisms, energy consumption, energy poverty and firm characteristics do matter for sustainable development practices. Design/methodology/approach The study uses a cross-sectional survey of production managers, engineers and chief finance officers of firms under the Uganda Manufacturers Association. The data analysis was mainly done using the partial least squares structural equation modeling. Findings The regression analysis results indicate that ownership structure, capital structure, energy governance mechanisms, energy poverty and energy consumption do matter for improved sustainable development practices. Firm age does not significantly matter for sustainable development practices. Originality/value This study provides initial evidence on what matters for improvement in sustainable development practices using evidence from developing African countries such as Uganda whose major focus is the attraction of foreign investors. Such countries focus on improvement in economic growth at the expense of social and environmental concerns.

The impact of social and contractual enforcement on reseller performance: the mediating role of coordination and inequity during adoption of a new technology

2016 ◽  
Vol 31 (6) ◽  
pp. 808-818 ◽  
Author(s):  
Talai Osmonbekov ◽  
Brian Gregory ◽  
Christian Chelariu ◽  
Wesley J. Johnston
Keyword(s):  
Structural Equation ◽  
Survey Methodology ◽  
New Technology ◽  
Equation Modeling ◽  
Content Type ◽  
Mediating Role ◽  
Relationship Performance ◽  
The Impact ◽  
Business To Business

Purpose The purpose of this paper is to examine the impact of social and contractual enforcement on the performance of business-to-business relationship. The research also tests the mediating role of perceived inequity and coordination. Design/methodology/approach A survey methodology was used to obtain responses from 224 decision-makers at reseller organizations. The data were analyzed using structural equation modeling. Findings It was found that both social and contractual enforcement impact relationship performance. Perceived inequity and coordination are important moderators of those relationships, as social enforcement increases coordination and reduces perceived inequity, while contractual enforcement increases perceived inequity. Originality/value While previous studies examined enforcement impact on coordination and conflict, this study links it to relationship performance. Importantly, enforcement’s relationship with perceived inequity is also examined in the context of B2B relationship.

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