On the communication value of the company museum and archives

2014 ◽  
Vol 18 (3) ◽  
pp. 240-253 ◽  
Author(s):  
Paola Castellani ◽  
Chiara Rossato
Keyword(s):  
Corporate Culture ◽  
Large Scale ◽  
Content Type ◽  
External Relations ◽  
Depth Study ◽  
History Of ◽  
Museum Archives ◽  
Set Up ◽  
A Company ◽  
Structured Questionnaire

Purpose – The purpose of this paper is to see whether companies that have set up company museums and archives realise the communication potential of this tool and in what terms such potential may have been actualised. Design/methodology/approach – The paper opted for an in-depth study in order to get an insight into the perception of the communication potential of the museum and archives. All of the 52 companies associated with the association “Museimpresa” were contacted, the members of which are the main companies in Italy that have set up their own museum and archives. Each company has been interviewed through a detailed and structured questionnaire carried out involving either the business owner or the marketing, communication or external relations manager or the curator of the museum/archives. Findings – A company museum-archives is used mainly to spread awareness of the heart, identity, values and history of the company. The investigation has moreover provided how its communication strengths impact on the image and the reputation of the company and on the sense of belonging between the enterprise and its community. Research limitations/implications – This study is a first step of a path aimed at measuring on a large scale the real communication potential of company museums and archives. Practical implications – What would seem to be important for management with a real desire to make best use of the potential of a company museum-archives is to facilitate its interactivity, its ability to build and maintain relationships, its connection with the corporate culture and to convey a real enthusiasm for vision and future-oriented memory. Originality/value – This paper provides a contribution to the awareness of communication potential of the company museum and archives, a recognition that remains largely still to be explored.

An examination of the quality of social and environmental disclosures by Nigerian oil companies

2016 ◽  
Vol 16 (2) ◽  
pp. 400-419 ◽  
Author(s):  
Odhiambo Odera ◽  
Albert Scott ◽  
Jeff Gow
Keyword(s):  
Large Scale ◽  
Health And Safety ◽  
Annual Reports ◽  
Content Type ◽  
Oil Companies ◽  
Environmental Disclosures ◽  
Oil Company ◽  
A Company ◽  
Tests For Normality

Purpose This study seeks to examine the quantity and quality of social and environmental disclosures (SEDs) of Nigerian oil companies. The study aims to analyse SED activities as reported by the oil companies in their annual reports. Design/methodology/approach The study analyses annual reports through content analysis. SED quantity is measured by alternative two units: number of sentences and number of pages. A two-point scale system to assess SED quality is used as follows: 1 = if SED is quantitative and reports specific activities of a company concerning its social and environmental responsibility; 0 = otherwise. Correlation analysis is performed among the different SED categories to identify the relationships among them. Kolmongrov–Smirnov and Shapiro–Wilk tests for normality are utilised. Findings SED activities are reported by most of the companies, and by quantity, employee information is found to be the most common type of disclosure. SED quantity and quality in the environment category is found to be overwhelmingly low despite the large-scale public concern expressed about the levels of the environmental degradation caused by oil company operations. Research limitations/implications The data collected for this study are based on one country, which controls diversity but limits the generalizability of the findings. The study is limited by the sample which includes mainly quoted companies, as they are believed to make improved disclosures because of their investor orientation and statutory obligations. Originality/value The study extends SED research by focusing on social disclosures such as employee-, community- and health- and safety-related disclosures. The study also investigates the motivations of SED providers and establishes a link between stakeholder demands/engagement and the level of disclosure.

scholarly journals Running a hospital patient safety campaign: a qualitative study

2014 ◽  
Vol 28 (4) ◽  
pp. 562-575 ◽  
Author(s):  
Piotr Ozieranski ◽  
Victoria Robins ◽  
Joel Minion ◽  
Janet Willars ◽  
John Wright ◽  
...  
Keyword(s):  
Patient Safety ◽  
Qualitative Study ◽  
Large Scale ◽  
Participant Observation ◽  
Comparative Method ◽  
Observation Data ◽  
Senior Managers ◽  
Frontline Staff ◽  
Content Type ◽  
History Of

Purpose – Research on patient safety campaigns has mostly concentrated on large-scale multi-organisation efforts, yet locally led improvement is increasingly promoted. The purpose of this paper is to characterise the design and implementation of an internal patient safety campaign at a large acute National Health Service hospital trust with a view to understanding how to optimise such campaigns. Design/methodology/approach – The authors conducted a qualitative study of a campaign that sought to achieve 12 patient safety goals. The authors interviewed 19 managers and 45 frontline staff, supplemented by 56 hours of non-participant observation. Data analysis was based on the constant comparative method. Findings – The campaign was motivated by senior managers’ commitment to patient safety improvement, a series of serious untoward incidents, and a history of campaign-style initiatives at the trust. While the campaign succeeded in generating enthusiasm and focus among managers and some frontline staff, it encountered three challenges. First, though many staff at the sharp end were aware of the campaign, their knowledge, and acceptance of its content, rationale, and relevance for distinct clinical areas were variable. Second, the mechanisms of change, albeit effective in creating focus, may have been too limited. Third, many saw the tempo of the campaign as too rapid. Overall, the campaign enjoyed some success in raising the profile of patient safety. However, its ability to promote change was mixed, and progress was difficult to evidence because of lack of reliable measurement. Originality/value – The study shows that single-organisation campaigns may help in raising the profile of patient safety. The authors offer important lessons for the successful running of such campaigns.

The managerial challenge of business interaction: behind the market façade

IMP Journal ◽  
2016 ◽  
Vol 10 (1) ◽  
pp. 154-171 ◽  
Author(s):  
Håkan Håkansson ◽  
David Ford
Keyword(s):  
Large Scale ◽  
Research Programme ◽  
Business Relationships ◽  
Dynamic Effects ◽  
Content Type ◽  
General Management ◽  
Different Types ◽  
Challenges And Opportunities ◽  
A Company ◽  
Practical Implications

Purpose – The purpose of this paper is to address three aspects of the managerial challenge that arises from the process of business interaction: the diversity of interaction; the dynamic effects of interaction; and the integration of interaction into company operations and strategy. The paper develops a typology which characterizes different types of interaction in order to identify the managerial issues they represent. Design/methodology/approach – The paper is based on the empirical research programme of the IMP Group (impgroup.org) and on a recent large scale research project within that programme. Findings – The paper seeks to identify the dynamic effects of each type of interaction on the resources and activities involved in it and address the implications that these effects have for management. Finally, the paper discusses how the challenges and opportunities presented by business interaction can be integrated into the general management of a company. Research limitations/implications – The paper is mainly based on detailed empirical observations focusing some special features. Focusing other aspects would give another result. Practical implications – Important for all companies having important business relationships. Originality/value – Gives a new view of managerial challenges related to the variety in business relationships.

What’s in a name? Complications in overcoming reputational damage during the corporate recovery process

2020 ◽  
Vol 36 (3) ◽  
pp. 1-3
Author(s):  
James Welch
Keyword(s):  
Public Relations ◽  
Corporate Culture ◽  
Recovery Process ◽  
Content Type ◽  
Study Approach ◽  
Step Model ◽  
Corporate Executive ◽  
Executive Decision Making ◽  
The Impact ◽  
A Company

Purpose It is an unfortunate and sometimes entirely avoidable prospect that very successful companies can suffer self-inflicted reputational harm due to poor corporate executive decision making. One contemporary example is seen with the once popular and rapidly growing pizza chain, Papa John’s as the company has been facing an uphill battle to recover its reputational standing following recent scandal. This article examines the recovery process and the very specific complications with the company itself. Design/methodology/approach This is a case study approach examining corporate reputational recovery using a four-pronged turnaround model of replacing the leadership, restructuring the organization, redeveloping the strategy, and re-branding the product. Findings While the four pronged approach of replace, restructure, redevelop, and re-brand, appears to be a model that can work across industries, there are some challenges depending on corporate specifics. The major challenge with Papa John’s seems to be in the ongoing connection to the founder with related problems dealing with the legacy of the corporate culture. After all, it is very difficult to move beyond reputational damage for a company still bearing the name of the corporate executive who had been the source of the scandal as well as a company that is largely intact structurally. Originality/value This article examines the corporate recovery process for Papa Johns Pizza using a four step model for corporate recovery. The new four pronged approach centers on replacement of the corporate leadership, restructure of the organization, redevelopment of strategy and the re-branding of the product. Papa Johns continues to struggle to regain traction following public relations stumbles in 2017 and 2018 and the four pronged corporate recovery model serves as a valuable analytical tool to examine the impact and effectiveness of their efforts thus far as well as their future prospects.

Corporate-startup collaboration: effects on large firms' business transformation

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Annika Steiber ◽  
Sverker Alänge
Keyword(s):  
Case Studies ◽  
Western World ◽  
Content Type ◽  
Business Transformation ◽  
Analytical Process ◽  
Corporate Innovation ◽  
New Process ◽  
Actual Outcome ◽  
Set Up ◽  
A Company

PurposeCorporations' emphasis on startup collaboration for corporate innovation has reached a new level in the context of digital transformation. The purpose of this paper is to examine three different models of corporate-startup collaboration and the models' effects on the case companies' capabilities for, and actual outcome in regards to their business transformations.Design/methodology/approachThe theory and case studies on corporate-startup collaboration models are based on several years' empirical study on 30+ multi-national corporations in the Western world. Further, iterative literature reviews on digital and business transformation have been conducted, leading to the identification of two different, but complementing frameworks used to analyze each case's capabilities and outcome in regards to business transformation.FindingsCollaboration with startups was found to positively affect the firms' business transformation. Further, the three-step analytical process is a valuable path to better understand, and improve, the cases' capability for, and outcome in regards to their business transformations.Research limitations/implicationsThe paper includes three case studies and a new process for analyzing their effects on capabilities for, and actual outcome in regards to business transformation. More research is needed, both on cases and on how to refine the analytical process.Practical implicationsThe practical contributions from this paper are the in-depth description of the three operational cases, as well as insights on how each model's set up (approach) can affect both capabilities for, but also level of business transformation. As a result, a company might need a portfolio of different startup collaboration initiatives in order to manage a more holistic transformation of their business.Originality/valueThe paper's main theoretical and practical contributions are further knowledge on organizations and organizational practices for corporate-startup collaboration, as well as a three-step process for analyzing each case's effect on the respective firm's capabilities for, and actual outcome in regards to business transformation.

Beyond the “Great Man” narrative: scandals, cumulative reforms and the trajectory of anti-corruption efforts in colonial Hong Kong before MacLehose years

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ray Yep
Keyword(s):  
Hong Kong ◽  
Path Dependence ◽  
Local Population ◽  
Content Type ◽  
Path Creation ◽  
History Of ◽  
Colonial Governance ◽  
Post War ◽  
Set Up ◽  
Colonial Government

Purpose This paper aims to uncover the trajectory of the anti-corruption effort of the Hong Kong colonial Government by identifying its general approach of denial in the pre-War years. It highlights the path-dependence nature, as well as the path-creation logic of the policy process of anti-corruption reform and the anxiety of the colonial administration in maintaining trust of the local population in the post-War years. These insights should enhance the general understanding of the nature of colonial governance. Design/methodology/approach This paper is primarily based on archival materials available at the British National Archives and Hong Kong Public Records Office. Findings The paper intends to go before the “Great Man narrative” in explaining the success of the anti-corruption effort in colonial Hong Kong. Whilst the colonial government was fully aware of the endemic of corruption and the substantial involvement of European officers, she was still cocooned with the misguided belief that the core of the administration was mostly “incorruptible”. The Air Raid Precaution Department scandal in 1941 was, however, a powerful wake-up that rendered the denial and self-illusion no longer defensible. The policy ideas of the 1940s did shape the Prevention of Corruption Ordinance 1948 and other related reforms, yet they were not immediately translated into fundamental changes in the institutional set-up of the anti-graft campaign. The limitations of these half-hearted measures were fully exposed in the coming decades. The cumulative effects of the piecemeal anti-graft efforts of the colonial government over the first century of rule, however, did path the way for the “revolutionary” changes in the 1970s under Murray MacLehose. Originality/value This is a highly original piece based on under-explored archival materials. The findings should have a major contribution to the scholarship on the nature of colonial governance and the history of anti-corruption efforts of Hong Kong.

Implementing an intellectual capital framework in practice

2013 ◽  
Vol 14 (1) ◽  
pp. 69-83 ◽  
Author(s):  
Paola Demartini ◽  
Paola Paoloni
Keyword(s):  
Action Research ◽  
Intellectual Capital ◽  
Design Methodology ◽  
Intangible Assets ◽  
Content Type ◽  
Research Perspective ◽  
General Management ◽  
Operational Activities ◽  
Set Up ◽  
A Company

PurposeThe purpose of this paper is to analyse the transition from measurement to management in relation to intellectual capital (IC). It aims to understand the relationships between measurement of IC and operational activities, strategies and context.Design/methodology/approachThis study takes an “action research” perspective to investigate the management of the analysed company in respect to IC.FindingsThe study concerns a company operating in the field of electronics and defence, which has developed a model of IC management. Every project set up by the company that impacts on IC is subject to measurement, valuation and reporting. This model aims to be an effective support to general management, providing a link between intangible assets and capabilities that create value.Originality/valueThis study does not aim to develop a framework for IC measurement but to highlight the process leading to implementing an IC framework in practice.

Prevention is better than cure

2020 ◽  
Vol 36 (4) ◽  
pp. 36-38
Keyword(s):  
Middle Ages ◽  
Design Methodology ◽  
Reading Time ◽  
East India Company ◽  
Content Type ◽  
Pertinent Information ◽  
Set Up ◽  
A Company ◽  
Practical Implications ◽  
Better Than

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings When looking at human history, it is interesting to note that companies are a relatively recent phenomenon. They started appearing mostly in Japan in Medieval times, before growing more widely in the Middle Ages before becoming international with the likes of the East India Company and others that were set up with the agreement of the British Crown. Since their beginning, there has always been a strong theme attached to firms which has likened then to human bodies. People refer to the ‘heart’ of a company or its ‘soul’; firms are described as ‘ailing’ or ‘thriving’; even the word ‘corporation’ comes from the Latin word for body. It seems that in seeking to understand how firms work, we use anthropomorphic language to describe them. Practical implications Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/Value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

A literature review of the evolution of British prefabricated low-rise housing

2016 ◽  
Vol 34 (2) ◽  
pp. 191-214 ◽  
Author(s):  
Daniel O'Neill ◽  
Samantha Organ
Keyword(s):  
Literature Review ◽  
Eleventh Century ◽  
Research Area ◽  
First Century ◽  
Construction Technology ◽  
Journal Publication ◽  
Content Type ◽  
Depth Study ◽  
History Of ◽  
Qualitative Literature

Purpose – The purpose of this paper is to explore academic papers and reports and present a chronology of the evolution of British low-rise prefabricated housing. The paper provides chronological information for construction and surveying researchers undertaking research in associated areas. Design/methodology/approach – This is a qualitative literature review, providing an exploration and analysis of academic papers and reports on low-rise prefabricated housing. Findings – A substantial literature was discovered. However, there are gaps in the available literature. The history of British construction technology is a rich research area but is under-researched. Prefabricated housing has a long history dating back to the eleventh century. Stigmatised from the failures of housing in the twentieth century, it is being increasingly used again in the twenty-first century when considering mass housing supply. Research limitations/implications – This paper provides researchers with an overview of the history of low-rise prefabricated housing in Britain. It is not a comprehensive in-depth study; such would require numerous larger individual studies. Originality/value – From reviewing literature it was evident that there was a broad literature, but there was no single journal publication exploring the evolution of British low-rise prefabricated housing. The research provides an overview, exploration and analysis of the literature while providing a chronology. The evolution of prefabricated housing is chronologically presented. Areas for further research are also recommended.

Fixing positive change

2015 ◽  
Vol 31 (2) ◽  
pp. 1-3 ◽  
Author(s):  
Mark Thomas
Keyword(s):  
Corporate Culture ◽  
Design Methodology ◽  
Core Values ◽  
Positive Change ◽  
Leading Change ◽  
Content Type ◽  
Small Bell ◽  
Working Practices ◽  
A Company

Purpose – This article aims to outline how tangible objects can encourage more efficient working practices and how they can be powerful tools for leading change within an organisation. It looks specifically at how Toyota, Haier and IDEO have very powerful symbols and the type of behaviour this wish to encourage with the company. Design/methodology/approach – This paper discusses the use of objects as powerful symbols and relates this to three specific companies. Findings – It might seem strange to denote core values through such things as a long piece of rope running through a factory, a sledgehammer attached to a company wall and a small bell that is occasionally rung in meetings. Chosen carefully, however, and with real meaning behind them, those objects can be very powerful symbols that have a lasting impact on corporate culture and can encourage positive change within the organisation. Originality/value – This article outlines how tangible objects can encourage more efficient working practices and how they can be powerful tools for leading change within an organisation.

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