scholarly journals Flexibility in use

2016 ◽  
Vol 18 (1) ◽  
pp. 48-62 ◽  
Author(s):  
Jan Gerard Hoendervanger ◽  
Iris De Been ◽  
Nico W. Van Yperen ◽  
Mark P. Mobach ◽  
Casper J. Albers
Keyword(s):  
Switching Frequency ◽  
Activity Profile ◽  
Work Patterns ◽  
Content Type ◽  
Activity Settings ◽  
Switching Behaviour ◽  
Communication Work ◽  
Behavioural Aspects ◽  
Practical Implications ◽  
Large Representative

Purpose Despite their growing popularity among organisations, satisfaction with activity-based work (ABW) environments is found to be below expectations. Research also suggests that workers typically do not switch frequently, or not at all, between different activity settings. Hence, the purpose of this study is to answer two main questions: Is switching behaviour related to satisfaction with ABW environments? Which factors may explain switching behaviour? Design/methodology/approach Questionnaire data provided by users of ABW environments (n = 3,189) were used to carry out ANOVA and logistic regression analyses. Findings Satisfaction ratings of the 4 per cent of the respondents who switched several times a day appeared to be significantly above average. Switching frequency was found to be positively related to heterogeneity of the activity profile, share of communication work and external mobility. Practical implications Our findings suggest that satisfaction with ABW environments might be enhanced by stimulating workers to switch more frequently. However, as strong objections against switching were observed and switching frequently does not seem to be compatible with all work patterns, this will presumably not work for everyone. Many workers are likely to be more satisfied if provided with an assigned (multifunctional) workstation. Originality/value In a large representative sample, clear evidence was found for relationships between behavioural aspects and appreciation of ABW environments that had not been studied previously.

Switching behaviour in activity-based working environments: an exploration of the reasons and influencing factors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Eunji Häne ◽  
Lukas Windlinger
Keyword(s):  
Influencing Factors ◽  
Design Methodology ◽  
Online Survey ◽  
Facility Management ◽  
Switching Frequency ◽  
Push Factors ◽  
Content Type ◽  
Activity Settings ◽  
Working Environments ◽  
Switching Behaviour

Purpose A tendency that employees do not frequently switch between different activity settings was reported in previous studies, which are opposed to underlying assumptions of activity-based working (ABW) offices. Although ABW is increasingly becoming a standard office concept, employees’ switching behaviour has not been studied in depth. This study aims to understand employees’ switching behaviour by identifying reasons (not) to switch and various influencing factors of switching behaviour. Design/methodology/approach An online survey was conducted across Switzerland and Belgium, and 124 respondents participated in the questionnaire. The mismatch model was developed to examine whether the misfit between either activity or preference and work environment leads to switching to another place in the office. Findings Results show that most of the respondents switch multiple times a day, which runs counter to the previous studies. Furthermore, this study presented clear evidence that mandatory switching frequency is independent of various factors presented in the study, indicating that the distinction between mandatory and voluntary switching is valid. Besides, results identified privacy, acoustics, distraction, proximity to team/colleagues as reasons to switch and as reasons not to switch, place preference/attachment, proximity to the team were determined. Originality/value This study contributed to better understanding switching behaviour by defining, distinguishing switching behaviour, identifying reasons (not) to switch and influencing factors of switching frequency. In addition, this study compared the misfit between activity and environment and the misfit between preference and environment as push factors leading to switching behaviour. These findings can provide more knowledge of switching behaviour to workplace or facility management practitioners.

scholarly journals An empirical study on entrepreneurial traits and their impact on enterprise success

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sthitaprajnya Pattanayak ◽  
Munindra Kakati
Keyword(s):  
Personality Traits ◽  
Design Methodology ◽  
Small And Medium Enterprises ◽  
Academic Research ◽  
Content Type ◽  
Medium Enterprises ◽  
Enterprise Success ◽  
Behavioural Aspects ◽  
The Relationship ◽  
Practical Implications

Purpose Enterprise success is driven by enterprise actions, which, in turn, is influenced by entrepreneurial behaviours. Behaviours are guided by traits. Hence, it is highly likely that personality traits of entrepreneur are critical to enterprise success. This paper aims at finding the relationship between entrepreneurial traits and enterprise success, identify underlying construct and examine how successful and unsuccessful entrepreneurs differ across traits. It also attempts enterprise profiling based on these traits and test predictive validity of entrepreneurial traits on enterprise success. Design/methodology/approach In this study, 396 micro, small and medium enterprises comprising both successful and unsuccessful ones are studied together across 11 personality traits. Data was analysed using various statistical techniques like co-relation, t-test, factor analysis, cluster analysis and regression to test hypothesis and arrive at given findings. Findings This study finds there is strong positive co-relations between traits and enterprise success. It establishes that successful and unsuccessful enterprises display distinct traits and significantly differ from each other. Entrepreneurial traits affect enterprise success, and the former has significant predictive value on the later (R-squared = 0.866). Practical implications The findings have implications to entrepreneurs in relation to enriching the existing traits and inculcating new ones. Financial institutions like banks can peruse the findings and include traits and behavioural aspects in borrower selection, credit appraisal, evaluation and credit decisioning, to make it more holistic. It also generates scope for further academic research. Originality/value This study contributes to existing literature and validates existing findings. It also finds that traits are contagious in nature, together of which can be grouped to build an entrepreneurs’ traits index which exerts strong influence on enterprise success.

Infosys nurtures the talent of tomorrow

2014 ◽  
Vol 22 (6) ◽  
pp. 27-29 ◽  
Author(s):  
Shweta Tiwari
Keyword(s):  
Employee Engagement ◽  
Liberal Arts ◽  
Design Methodology ◽  
Well Being ◽  
Equal Opportunities ◽  
Content Type ◽  
Communication Work ◽  
Business Technology ◽  
Practical Implications ◽  
Insight Into

Purpose – The paper aims to describe how the Infosys leadership institute is preparing a pool of talent to take over running the company in the years ahead. Design/methodology/approach – It examines the priorities at the institute, considers other development initiatives in the firm and describes the company’s policies in the areas of employee well-being and engagement. Findings – It highlights the importance of communication, work-life balance, equal opportunities and employee engagement. Practical implications – It details the ways in which InStep, the company’s global internship program, draws students from business, technology and the liberal arts to work on high-impact projects involving strategy and cutting-edge research. Social implications – It reveals that the company’s stock-options program has helped to create some of India’s first salaried millionaires. Originality/value – It provides an insight into the engagement of talent at a major international organization.

The influence of YouTubers on followers’ use intention

2020 ◽  
Vol 14 (2) ◽  
pp. 173-194
Author(s):  
Stela Cristina Hott Corrêa ◽  
João Luiz Soares ◽  
Juliana Maria Magalhães Christino ◽  
Marlusa de Sevilha Gosling ◽  
Carlos Alberto Gonçalves
Keyword(s):  
Structural Equation ◽  
Design Methodology ◽  
Structural Model ◽  
Equation Modeling ◽  
Content Type ◽  
Conceptual Connection ◽  
Antecedent Variable ◽  
Behavioural Aspects ◽  
The Relationship ◽  
Practical Implications

Purpose This study aims to investigate the relationship between the follower’s engagement with YouTubers and his/her intention of using a brand they advertise or use. Self-connection, brand love and trust are mediating variables concerning the YouTuber–follower relationship and involvement is the antecedent variable of the engagement. Design/methodology/approach A survey was carried out and 272 YouTubers’ followers responded. The structural model was tested by covariance-based structural equation modeling using the software R, v3.6.0. Findings The present study reveals that the follower’s engagement with YouTubers presents itself within cognitive, affective and behavioural aspects; it rises from the involvement the followers have with their favourite YouTuber. Engagement, enhanced by self-connection, love and trust in the YouTuber, impacts the intention of use of a brand he/she indicates or uses. Practical implications YouTube is a relevant channel for advertising and promoting a brand. Hence, the company should bear in mind the fact that the YouTuber appointed to represent its image must be connected to the feelings and interests of their followers as well as those of the brands to be publicised. Originality/value The present research proposes a novel conceptual connection to engagement, established no longer by the brand of a product or service, but by YouTubers. It aims at rendering contribution to this subject as it investigates the correlation of use intention of a brand, subject to the engagement with a human brand, herein represented by YouTubers.

Virtual reality in tourism: a state-of-the-art review

2019 ◽  
Vol 74 (3) ◽  
pp. 586-612 ◽  
Author(s):  
Julia Beck ◽  
Mattia Rainoldi ◽  
Roman Egger
Keyword(s):  
Virtual Reality ◽  
State Of The Art ◽  
Tourism Industry ◽  
Content Type ◽  
Tourism Sector ◽  
Head Mounted Displays ◽  
Marketing Tool ◽  
Behavioural Aspects ◽  
Practical Implications

Purpose Emerging technologies, such as virtual reality (VR), have been influencing both the tourism supply side and tourists alike. The purpose of this study is to analyse VR research in tourism and to provide a comprehensive state-of-the-art review. As the technological connotation of the term VR has been changing and encompasses various VR systems with different capabilities, this paper aims to provide a systematic and structured overview. The overall objective of this paper is to contribute to a thorough understanding of VR research in tourism. Design/methodology/approach This paper comprehensively reviews and analyses existing literature on VR in tourism, published from 1994 to February 2018. Using a wide variety of sources, these papers were examined so as to give a state-of-the-art literature review and to deepen one’s understanding of the diverse applications of VR in a tourism context. This paper also presents a novel classification of different VR systems according to the level of immersion and depicts their respective technological capabilities. Findings The advent of new VR hardware necessitates a distinction for different VR systems applied in the tourism sector. Research conducted during the past three years has been focussing on the application of head-mounted displays, which reflects the temporal development of VR technology. Regardless of the VR system, most studies examine VR as a marketing tool for promotion and communication purposes during the pre-travel phase, focussing on behavioural aspects. Advances in technology will yield new opportunities and application possibilities for the tourism industry. Originality/value The key contribution of this paper lies in its structural approach, which differentiates between non-, semi- and fully immersive VR systems in tourism, as well as the proposition of respective definitions. The concluding part of the paper proposes practical implications for tourism businesses together with directions for future studies.

A cross-cultural study of staying reasons of American brands

2019 ◽  
Vol 10 (1) ◽  
pp. 249-268 ◽  
Author(s):  
Munazza Saeed ◽  
Ilhaamie Abdul Ghani Azmi
Keyword(s):  
Cultural Study ◽  
Design Methodology ◽  
Cross Cultural ◽  
Content Type ◽  
Cross Cultural Study ◽  
Brand Switching ◽  
Switching Behaviour ◽  
Switching Barriers ◽  
Different Cultures ◽  
Practical Implications

Purpose Although researchers have investigated thoroughly the consumer’s brand switching behaviour, the probability of confusion regarding “brand switching” is a less travelled road so far. Therefore, the purpose of current study is to investigate and highlight the underlying convincing parameters in relation to not switching from American brands within the context of millennial Muslim consumers in Pakistan and Malaysia. Design/methodology/approach Data were collected from 704 consumers living in two divergent cultures, who were asked about American brands. Two categories of “reasons to stay” were examined: switching barriers and affirmatory factors. Findings The main discovery was that staying reasons for specific brands could be different in two different cultures, but they influence the ultimate brand switching behaviour. Practical implications This study is important for those firms who have many prospective switchers because it is important to understand why these customers stay and discover to what extent such firms can discourage such consumers from leaving, in both positive and negative ways. Originality/value This is the first paper of its kind that examines the brand switching behaviour of millennial Muslim consumers.

The importance of confidence in leadership role

2018 ◽  
Vol 39 (1) ◽  
pp. 114-129 ◽  
Author(s):  
Teresa Martha Söderhjelm ◽  
Gerry Larsson ◽  
Christer Sandahl ◽  
Christina Björklund ◽  
Kristina Palm
Keyword(s):  
Leadership Development ◽  
Theoretical Models ◽  
Leadership Role ◽  
Systematic Research ◽  
Free Text ◽  
Content Type ◽  
Positive Leadership ◽  
A Value ◽  
Behavioural Aspects ◽  
Practical Implications

Purpose The purpose of this paper is to understand the influence of leadership programmes on leaders and co-workers, as well as which mechanisms are involved in the process. Design/methodology/approach An analysis was done into 431 free-text answers to questionnaires given to 120 participants in two different leadership programmes and their co-workers six months after their participation, using a grounded theory inspired approach. Findings The result is a model, linking internal psychological and external behavioural aspects, with the central outcome that leaders gained more confidence in their leadership role through theoretical models learned, and reflection. Research limitations/implications The course participants as well as the co-workers seemed to experience a positive leadership development indicating a value of participating in the courses. Practical implications Confidence in leadership role seems important for having positive outcomes of leadership. Although this needs further research, it is something organisations should consider when working with leadership questions. Social implications The co-workers perceived their leaders to be calmer, more open for discussions, and willing both to give and receive feedback post training. There appears to be an increase in trust both in the leader and reciprocally from the leader in the co-workers. Originality/value Until now there has not been any systematic research into the effects on participants and co-workers following the programmes, despite the fact that over 100,000 have participated in the courses.

The nexus between customer equity and brand switching behaviour of millennial Muslim consumers

2019 ◽  
Vol 8 (1) ◽  
pp. 62-80 ◽  
Author(s):  
Munazza Saeed ◽  
Ilhaamie Binti Abdul Ghani Azmi
Keyword(s):  
Structural Equation ◽  
Customer Equity ◽  
Content Type ◽  
Brand Switching ◽  
Equation Modelling ◽  
Switching Behaviour ◽  
Cluster Probability ◽  
Different Cultures ◽  
Self Administered Questionnaire ◽  
Practical Implications

Purpose The purpose of this paper is to examine the influence of customer equity on the brand-switching behaviour of millennial Muslim consumers in Pakistan and Malaysia using the theory of planned behaviour framework. Design/methodology/approach Data were collected from 706 millennial Muslim consumers from two universities in each country through a self-administered questionnaire using a multi-cluster probability sampling and were analysed using structural equation modelling. Findings The findings demonstrate that the customer equity dimensions (awareness of American brands, perceived quality and image of American brands) are significantly different between the two countries, and moreover, customer equity strongly influences the brand-switching intention behaviour in both countries, and this consequently influences the actual brand-switching behaviour. Practical implications This study is important for those firms who have many prospective switchers and Muslim consumers, because it is essential to understand why brand-switching behaviour occurs, and to what extent such firms can discourage such consumers from leaving the brand. Originality/value This is the first paper of its kind to examine the brand-switching behaviour of millennial Muslim consumers in two different cultures.

scholarly journals Households’ acceptance of affordable Islamic public-private housing co-operative model (IPHCM) in Malaysia

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dzuljastri Abdul Razak ◽  
Muhammad Bilal ◽  
Hanudin Amin
Keyword(s):  
Public Housing ◽  
Theory Of Planned Behaviour ◽  
Behavioural Intention ◽  
Kuala Lumpur ◽  
Middle Income ◽  
Content Type ◽  
Private Housing ◽  
Behavioural Aspects ◽  
Practical Implications ◽  
Low And Middle Income

Purpose The purpose of this study is to examine the determinants influencing low- and middle-income households in accepting the Islamic public-private housing co-operative model (IPHCM) as an alternative to contemporary affordable public housing models in Malaysia. Design/methodology/approach Using self-administrated questionnaires, data are collected from low- and middle-income households dwelling in Programme Perumahan Rakyat projects in Kuala Lumpur and the state of Selangor. The study used the theory of planned behaviour (TPB) and used the partial least squares technique to examine the proposed hypothesised relationships. Findings The findings of this study suggest that subjective norm and perceived consumer religiosity is the most influential determinants affecting the behavioural intention of low- and middle-income households in accepting the IPHCM model. Attitude had a significantly positive relationship with households’ behavioural intentions towards accepting the IPHCM model. Practical implications The findings of this study can serve as a guideline for policymakers to understand the behavioural intention of low- and middle-income households in accepting newly developed models in affordable public housing space. Originality/value Behavioural aspects regarding the acceptance of affordable public housing models in Malaysia have yet to be profoundly explored in the literature. This study has extended the TPB by incorporating perceived consumer religiosity, in the affordable public housing domain, to analyse its effects on households’ acceptance of the IPHCM model.

Consumer value creation through WhatsApp use

2019 ◽  
Vol 32 (4) ◽  
pp. 455-471
Author(s):  
Jorge Cruz-Cárdenas ◽  
Jorge Guadalupe-Lanas ◽  
Ekaterina Zabelina ◽  
Andrés Palacio-Fierro ◽  
Margarita Velín-Fárez ◽  
...  
Keyword(s):  
Latin American ◽  
Value Creation ◽  
Emotional Support ◽  
Design Methodology ◽  
Instant Messaging ◽  
Role Performance ◽  
Content Type ◽  
Consumer Value ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist.

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