Claims in construction projects: how causes are linked to effects?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Geraldine John Kikwasi

Purpose Claims are increasingly becoming a norm in construction projects and thus an area that is attracting interventions through researches. This paper aims to establish causes–effects relationship of claims in construction projects. Design/methodology/approach This is correlation study type of study that attempts to establish causes–effects relationship of claims in construction projects. Significant causes and effects of construction claims were determined using one-sample t-test. To establish the relationship, the significant causes and effects of construction claims were correlated using bivariate correlation analysis. Findings Among the significant causes, variations, change of scope of the project and delay in completion of works have high level of significant positive relationship with five to six other causes and positive relationship with multiple effects ranging from five to six. Besides, among significant effects, delay in completion and delivering of construction projects, poor contractual relationship among parties and extension of time have significant positive relationship with multiple causes. Research limitations/implications The findings of this study are limited to causes-causes relationship and causes–effects relationship of claims in construction projects. This means effects–effects relationship was not covered that could be an important area to investigate as some of causes and effects are at times termed interchangeably. Practical implications With reference to previous studies which have focused on determining the causes and effects of construction claims, the findings of the current study have specific contribution on claims management as it divulges the causes of constructions claims that have multiplier effects to the project as a result of their linkage. Originality/value The paper unveils causes of claims with multiplier effects to construction projects for project participants to devise strategies to minimize and consequently eliminate them.

2014 ◽  
Vol 2 (1) ◽  
Author(s):  
Dr. Thiyam Kiran Singh ◽  
Aastha Dhingra

Love is more than a close friendship. It acts as a major facilitator of interpersonal relationship. Love is positive in nature and leaves a positive affect on every individual. An individual in love not only feels positive but spreads positivity around. They smile, be kind to other people, behave compassionately with everyone. If the person is happy then he is likely to be psychologically and emotionally healthy. The current study aimed at understanding the relationship between love, affect and wellbeing among young females aged between 20-25 years. The study reported a significant positive relationship between love and positive affect with the significant correlation of 0.29 at 0.05 levels (p<0.05). It was also found a significant positive relationship between love and wellbeing with the significant correlation of 0.58 at 0.01 level (p<0.01). This means that people in love experience positive emotions and healthy wellbeing. The correlation between love and negative affect came out to be insignificant. The correlation turned out to be -0.13. This means that people in love do not experience negative emotions.


2014 ◽  
Vol 33 (7) ◽  
pp. 694-708 ◽  
Author(s):  
Edwinah Amah ◽  
Augustine Ahiauzu

Purpose – The purpose of this paper is to examine the extent to which shared values influences organizational effectiveness and the extent to which shared values influences profitability, productivity, and market share. Design/methodology/approach – The correlational study adopted a cross-sectional survey design. Research questionnaires were administered; interviews were held with managers in the organizations studied. A total of 388 managers were randomly drawn from a population of 13,339 managers of all the 24 banks in Nigeria. The independent variable, “shared values” was measured by coordination and integration, agreement, and core values. The dependent variable, organizational effectiveness was measured by profitability, productivity, and market share. The measures used a five-point Likert scale ranging from 1-strongly disagree to 5-strongly agree. Spearman's rank correlation statistical tool was used to test the hypotheses. Findings – The result (ρ=0.555, p<0.05) (see Table II) shows a significant positive relationship between shared values and profitability. The result (ρ=0.504, p<0.05) (see Table III) shows a significant positive relationship between employee involvement and productivity. The result (ρ=0.359, p<0.05) (see Table IV) shows a positive relationship between employee involvement and market share. There is a significant positive relationship between shared values and organizational effectiveness. Research limitations/implications – The results cannot be generalized because the study was carried out only in the banking industry. Not all the questionnaires given out were retrieved. Some respondents were reluctant to give out information about their organizations because of fear that such information will get to their competitors. Relevant literature on the topic of African origin were scarce, thus most of the literature reviewed was from Europe and America. Practical implications – The results imply that increase in the level of shared values in organizations will enhance profitability, productivity, and market share. This means that “shared values” is associated with organizational effectiveness. Originality/value – The study provides increased understanding, prediction, and appreciation of human behaviour. It enables us analyse the relationship that exist between shared values and organizational effectiveness. The study significantly enhances the body of knowledge in this area of management as it provides reliable empirical results that can be used by scholars and practitioners. It will also help to alert managers on the implications of cultivating a culture of sharing values in the organization that can serve as a competitive advantage. The study will be a challenge to further research because of its findings.


2013 ◽  
Vol 79 (13) ◽  
pp. 4106-4114 ◽  
Author(s):  
Roy D. Berghaus ◽  
Stephan G. Thayer ◽  
Bibiana F. Law ◽  
Rita M. Mild ◽  
Charles L. Hofacre ◽  
...  

ABSTRACTA prospective cohort study was performed to evaluate the prevalences and loads ofSalmonellaandCampylobacterspp. in farm and processing plant samples collected from 55 commercial broiler chicken flocks. Environmental samples were collected from broiler houses within 48 h before slaughter, and carcass rinses were performed on birds from the same flocks at 4 different stages of processing.Salmonellawas detected in farm samples of 50 (90.9%) flocks and in processing samples of 52 (94.5%) flocks.Campylobacterwas detected in farm samples of 35 (63.6%) flocks and in processing samples of 48 (87.3%) flocks. There was a significant positive relationship between environmental farm samples and processing plant carcass rinses with respect to bothSalmonellaandCampylobacterprevalences and loads.Campylobacterloads were significantly higher thanSalmonellaloads, and the correlations between samples collected from the same flocks were higher forCampylobacterthan they were forSalmonella. Boot socks were the most sensitive sample type for detection ofSalmonellaon the farm, whereas litter samples had the strongest association withSalmonellaloads in pre- and postchill carcass rinses. Boot socks, drag swabs, and fecal samples all had similar sensitivities for detectingCampylobacteron the farm, and all were more strongly associated withCampylobacterloads in carcass rinses than were litter samples. Farm samples explained a greater proportion of the variability in carcass rinse prevalences and loads forCampylobacterthan they did forSalmonella. SalmonellaandCampylobacterprevalences and loads both decreased significantly as birds progressed through the processing plant.


2019 ◽  
Vol 48 (5) ◽  
pp. 1082-1099 ◽  
Author(s):  
Jaithen Abdullah Al Harbi ◽  
Saud Alarifi ◽  
Aissa Mosbah

Purpose The purpose of this paper is to examine empirically the effect of transformational leadership on followers’ inventiveness and organizational innovation. It studies transformational leadership and innovation at the organizational level and creativity at the individual level. Design/methodology/approach A theoretical model was created, which entailed the development of variables and hypotheses. A survey instrument was used to obtain data, through a self-completion questionnaire. The final sample was made up of 503 individuals, recruited using a random sampling technique. Findings The results showed that transformational leadership has a significant positive relationship with both followers’ creativity and organizational innovation. Furthermore, a significant positive relationship was found between followers’ creativity and organizational innovation. In addition, the relationship between transformational leadership and followers’ creativity, through the mediating role of employees’ psychological empowerment, support for innovation, workplace relationships and employee learning, was also found to be both positive and significant. However, the data showed that intrinsic motivation does not significantly affect the relationship between transformational leadership and creativity. Practical implications The study provides guidance to organizations that need to change their leadership style and approach, as well as their innovation and creativity mechanisms, at a strategic level. The resulting guidance provides organizations with insight into how they can improve the creativity of their employees through motivating, supporting and inspiring them. Originality/value This study is an attempt to illustrate the extent to which transformational leadership can affect organizational innovation in Saudi Arabia, specifically in the public sector, and to explore how employees’ creativity can be improved. This research is beneficial for academics, organizations and policy makers, especially in the Gulf countries.


2015 ◽  
Vol 9 (2) ◽  
pp. 62-69 ◽  
Author(s):  
Eddie Chaplin ◽  
Mo Eyeoyibo ◽  
Steve Wright ◽  
Kiriakos Xenitidis ◽  
Jane McCarthy

Purpose – The use of violence risk assessment measures within intellectual disabilities (ID) services is now the norm and a growing target for research. The purpose of this paper is to examine the clinical utility of the historical and clinical factors of the HCR-20 in predicting violence. Design/methodology/approach – The study took place within a national low secure service for adults with ID examining all completed admissions over a six-year period, (N=22). Clinical records covering the first three months of admission were examined along with historical reports and incident data recorded at three, six, nine and 12 months admission using the Modified Overt Aggression Scale (MOAS). Findings – Significant positive relationship between Historical score and total number of incidents was established. Patients with challenging behaviour less likely to have a previous history of violence, and more likely to be older at first violent incident than patients without challenging behaviour. Incidents involving patients with autism were less severe and those with no additional psychiatric diagnosis were significantly more likely to have substance misuse problems than those with a diagnosis. Originality/value – The study found the Historical section was predictive of violent incidents and whilst the study is too small to draw any firm conclusions, the significant positive relationship between the Historical Score and number of incidents for those without additional diagnosis needs to be investigated further as well as the potential positive clinical impact of using the HCR-20 in routine clinical practice.


2017 ◽  
Vol 35 (6) ◽  
pp. 983-996 ◽  
Author(s):  
George Kofi Amoako ◽  
Peter Anabila ◽  
Ebenezer Asare Effah ◽  
Desmond Kwadjo Kumi

Purpose The purpose of this paper is to investigate the mediating role of brand preference on the relationship between bank advertising and customer loyalty in Ghana’s banking industry. Design/methodology/approach A total number of 600 respondents participated in the study. Convenient sampling technique was employed to select a cross-section of customers from the universal banks currently operating in Ghana. Structural equation modeling technique of PLS was used to test the nature of relationships in the research hypotheses. Findings The study found a significant positive relationship between advertising effectiveness and brand preference. Also, there is a significant positive relationship between advertising and customer loyalty. Again, there is a significant positive relationship between brand preference and customer loyalty. Finally, brand preference positive mediates the relationships between advertising and customer loyalty. Practical implications The study provides a useful guide to strategy and policy formulation in marketing communication by establishing the potential viability of advertising strategy in bank marketing and its potential to generate brand preference and customer loyalty. Originality/value The study has practical implication for, and relevance not only to the banking industry communication strategy but also the entire financial services industry.


2014 ◽  
Vol 8 (3) ◽  
pp. 264-277 ◽  
Author(s):  
Som Sekhar Bhattacharyya ◽  
Sumi Jha

Purpose – The purpose of the study was to develop a model on profit orientation (PRO) with organizational variables, learning orientation practises (LOP), empowerment self-determination (ESD), organization citizenship behaviour altruism (OCBA), customer orientation (CO), professional development (PD) and performance orientation (PO). Design/methodology/approach – The research was conducted by using a structured survey questionnaire on 411 Indian managers engaged in various public and private manufacturing and services firms. The data were analyzed using SPSS 20 and AMOS 18 for structured equation modelling. Findings – The results of this research imply that the exogenous variables were LOP, ESD and OCBA. The intervening variables were CO, PD and PO. The endogenous variable was PRO. LOP showed significant positive relationship with CO and PD. ESD had significant positive relationship with CO, PD and PO. OCBA showed significant positive relationship with CO and PO. PD had significant positive relationship with CO and PO. PO had significant positive relationship with CO. PRO had significant positive relationship with LOP, OCBA, CO, PD and PO. Research limitations/implications – This research attempt is one of the first of its kind which developed a model relating PRO with three internal organizational exogenous variables: LOP, ESD and OCBA. The model also had three intervening variables: CO, PD and PO. Practical implications – In the context of emerging economies characterized by high potentiality for market growth and increased competition, the human resource managers involved in developing PRO culture can take the inputs from this study to design elements of LOP, ESD, OCBA, CO, PD and PO among the employees. Originality/value – The model on PRO is one of its kind relating PRO with LOP, ESD, OCBA, CO, PD and PO in the context of emerging economy markets.


2018 ◽  
Vol 37 (1) ◽  
pp. 82-89
Author(s):  
Galina Zadorozhnaya

AbstractThis article examines changes in the spatial distribution of soil penetration resistance in ordinary chernozem (Calcic Chernozem) and in the recultivated soil in 2012 and 2014. The measurements were carried out in the field using an Eijkelkamp penetrometer on a regular grid. The depth of measurement was 50 cm, the interval was 5 cm. The indices of variation of soil penetration resistance in space and time have been determined. The degree of spatial dependence of soil penetration resistance has been determined layer by layer. The nature of temporal dynamics of soil penetration resistance of chernozem and technical soil has been described. A significant positive relationship of the structure of chernozem in the two years of the research has been shown. Significant correlations between the data of different years in the technical soil were found to be mostly negative.


2014 ◽  
Vol 6 (1) ◽  
pp. 4-17
Author(s):  
Som Sekhar Bhattacharyya ◽  
Sumi Jha

Purpose – The purpose of the study is to establish the relationship of customer orientation (CO) with internal organizational variable like transformational leadership fostering acceptance of group goals (TLFAGG), organizational citizenship behavior conscientiousness (OCBC), empowerment competence (EC) and organizational commitment (OC). Design/methodology/approach – The study was conducted by a structured survey questionnaire on 398 managers related to marketing function in India, employed in both private and public sector firms. The data were analyzed using SPSS 20 and AMOS 18 for structured equation modeling. Findings – The results of the study indicated that the exogenous variables were TLFAGG and OCBC. The intervening variables were EC and OC. The endogenous variable was CO. TLFAGG showed significant positive relationship with EC and OC and CO. OCBC had significant positive relationship with EC and OC and CO. EC was found to have significant positive relationship with CO. OC has significant positive relationship with CO. Research limitations/implications – This is one of the first studies developing a model involving CO with two internal organizational exogenous variables TLFAGG and OCBC. The model also had two intervening organizational variables EC and OC. Practical implications – Human resource managers involved in bringing CO culture especially in emerging economies can take the inputs from this study to engineer elements of TLFAGG, OCBC, EC and OC amongst the employees. Originality/value – In the context of emerging economy markets, the model developed on CO relating it with TLFAGG, OCBC, EC and OC is one of the foremost studies.


2019 ◽  
Vol 26 (7) ◽  
pp. 1261-1276 ◽  
Author(s):  
Farnad Nasirzadeh ◽  
David G. Carmichael ◽  
Mohammad Jafar Jarban ◽  
Mozhdeh Rostamnezhad

Purpose The purpose of this paper is to present a novel hybrid fuzzy-system dynamics (SD) approach for the quantification of the impacts of construction claims. Design/methodology/approach The most significant claims affecting a project are identified. The various factors affecting the impacts of claims are identified. Then, the qualitative model of construction claims is constructed considering the complex inter-related structure of the influencing factors. The mathematical relationships among the variables are determined and the quantitative model of claims is built. Finally, fuzzy logic is integrated into the proposed model to take into account the existing uncertainties. Findings To show the capabilities of the proposed simulation model, it is implemented on a real project and the impacts of the identified claims on the project cost are quantified. It is shown that the external interactions among different claims can intensify their overall impact. Research limitations/implications Identification of interactions among various influencing factors is not an easy job when there are a large number of claims in a project. Well-qualified experts and the existence of historical data may limit the application of the proposed method in projects with limited data and/or qualified experts. Practical implications The proposed hybrid fuzzy-SD approach provides a practical and flexible tool that can be used in various construction projects to assess the cost impacts of construction claims taking into account their complex interactions. Using the proposed method, the accuracy of achieved results is increased compared to conventional methods that are used for the quantification of claims since the complex inter-related structure of influencing factors and the claims interactions are taken into account. One of the capabilities of the proposed hybrid fuzzy-SD method is its flexibility. Depending on the type of contract and the parties involved in the project, the proposed hybrid fuzzy-SD method can be used during different stages of the project life cycle to model and quantify claims. Originality/value The proposed approach may present a flexible and robust method for quantification of construction claims. The novelty aspects of this paper are as follows: the extensively complex structure of claims arising from both internal and external interactions is accounted for using SD. The existing uncertainties affecting the impacts of a claim are taken into account.


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