More than just managerial self-efficacy: conceptualizing and predicting top managers' means efficacy about the organization under extreme events

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fengxiu Zhang ◽  
Eric W. Welch
Keyword(s):  
Extreme Events ◽  
Self Efficacy ◽  
Organizational Level ◽  
Organizational Slack ◽  
Content Type ◽  
Top Managers ◽  
Service Areas ◽  
Transit Agencies ◽  
Directing Attention

PurposeThis study extends the concept of managerial efficacy to include managerial means efficacy (MME) attributed to the utility and quality of means external to managers for performing a task. Focusing on its antecedents, the authors theorize and empirically test MME sourced from the organization (MMEO) and situate the examination under extreme events.Design/methodology/approachThis study uses a 2016 national survey of 892 top managers in 273 US largest transit agencies covering 82% of the entire population. Participants report their confidence for their organization to perform effectively under various extreme events. The survey data are matched with data from various institutional data sources to capture organizational characteristics, operations and experience with extreme events.FindingsFindings suggest that organizational-level factors influence MMEO. Specifically, organizational slack and relationship management of key jurisdictional stakeholders positively predict MMEO, whereas political fragmentation is negatively associated with MMEO.Practical implicationsOrganizations can bolster MMEO, hence, managerial efficacy through developing organizational slack and engaging in relationships building with jurisdictional stakeholders. Those initiatives have particular importance for those with boundary-spanning service areas.Originality/valueThe study advances understanding of managerial efficacy by directing attention to means external to managers' self. It also brings clarity to the notion of “confident managers” or “managerial confidence” broadly applied in previous studies. Findings provide insights about capacity-building interventions to build managerial efficacy through improving external means, circumventing the need to alter self-efficacy that is typically stable and resistant to change.

Tourist scams in the city: challenges for domestic travellers in urban China

2016 ◽  
Vol 2 (4) ◽  
pp. 294-308 ◽  
Author(s):  
Jing Li ◽  
Philip Pearce
Keyword(s):  
Social Situation ◽  
Urban China ◽  
Content Type ◽  
Tourist Attractions ◽  
The Social ◽  
Quality Of Products ◽  
The City ◽  
Directing Attention

Purpose The purpose of this paper is to identify dominant scams against domestic tourists in popular tourism cities in China. There are two questions of concern: what types of scams do domestic tourists experience and are the patterns of scams different between the capital and regional cities? The social situation framework was employed to interpret the outcomes. Design/methodology/approach A content analysis facilitated by Leximancer software was applied to 102 Chinese travel blogs reporting experiences of being scammed in Beijing, Hangzhou, Xi’an, Sanya and Guilin. Clear themes and concepts emerged from the analysis of these travel reviews and differences in scamming patterns between Beijing and regional cities were identified. Findings The most frequently reported scams in the capital Beijing were linked to the chaotic environment at tourist attractions and the misbehaviours of tour agents. By way of contrast scams involving manipulating the weight and quality of products purchased were more common in regional cities. The differences between Beijing and other locations may lie in the greater monitoring of fraudulent practices in the capital. Additionally, the role of shills (confederates of the scammer) was highlighted in many of the scams studied. Originality/value Scams include a slightly less serious but still troublesome set of problems accompanying major crimes and assaults. Rare research specifically focussed on tourist scams despite substantive work discussing crimes against tourists as general. Implications of the present study lie in enriching the literature on scams against tourists. The analysis of scams as a special type of social situation proved to be insightful in directing attention to facets of the interaction thus providing connections to previous work and directions for further study. It is also promising to be developed to inform strategic approaches to creating a safer tourism environment in cities.

scholarly journals Self-efficacy, social support, and quality of life among primary family-member caregivers of patients with cancer in Thailand

2018 ◽  
Vol 32 (2) ◽  
pp. 111-122 ◽  
Author(s):  
Anchalee Warapornmongkholkul ◽  
Nopporn Howteerakul ◽  
Nawarat Suwannapong ◽  
Nopadol Soparattanapaisarn
Keyword(s):  
Quality Of Life ◽  
Social Support ◽  
Family Member ◽  
Self Efficacy ◽  
Perceived Social Support ◽  
Content Type ◽  
Patients With Cancer ◽  
The Family ◽  
Primary Family

Purpose In Thailand, most patients with cancer primarily receive in-home care from their family members. However, information regarding the quality of life (QoL) of the primary family-member caregivers is scarce. The purpose of this paper is to assess primary family-member caregivers’ QoL and its association with self-efficacy and social support using a Thai version of the Caregiver Quality of Life Index-Cancer (CQOLC). Design/methodology/approach This hospital-based cross-sectional study was performed at a teaching hospital in Bangkok. Questionnaires were administered to 178 primary family-member caregivers of patients with cancer between June 2015 and July 2016, and their QoL was measured using a Thai translation of the CQOLC made by the research team. Hierarchical multiple regression analyses were performed using SPSS software (version 18). Findings Approximately 79.8 percent of primary family-member caregivers were female, 86.0 percent were 18-51 years old. In total, 52.8 percent reported having a good QoL, 60.1 percent reported a moderate level of perceived self-efficacy, and 56.7 percent reported a high level of perceived social support for providing care. Primary family-member caregivers, who provided care for male cancer patients and were co-responsible for covering the patient’s cost of care, had a lower level of perceived self-efficacy and perceived social support. They also reported having poorer QoL. The patients’ characteristics were more strongly associated with the family-member caregivers’ QoL, than the family-member caregivers’ characteristics, perceived self-efficacy, and perceived social support. Originality/value Approximately 50 percent of primary family-member caregivers reported having a good QoL. Healthcare providers should incorporate the self-efficacy concept to help improve primary family caregiver’s self-efficacy to provide care to patients with cancer, especially for individuals who are caring for male patients, and provide counseling for primary family-member caregivers regarding ways to obtain the necessary social and financial support to improve their QoL.

The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo

2017 ◽  
Vol 9 (2) ◽  
pp. 184-202 ◽  
Author(s):  
Abdul Rahman Kadir ◽  
Najmi Kamariah ◽  
Ariyanti Saleh ◽  
Ratnawati Ratnawati
Keyword(s):  
Job Satisfaction ◽  
Quality Of Service ◽  
Service Quality ◽  
Role Conflict ◽  
Self Efficacy ◽  
Quality Function Deployment ◽  
Role Ambiguity ◽  
Quality Function ◽  
Content Type

Purpose This study aimed to determine the effect of role conflict and role ambiguity on job satisfaction, self-efficacy and nurses’ adaptability and improvement in service quality by analysis of quality function deployment. Design/methodology/approach This study used a cross-sectional study design. The research sample of 115 nurses and 299 patients was obtained through the use of probability sampling techniques. Data were statistically analyzed using Spearman’s test to see the correlation between independent and dependent variables. Kruskal–Wallis and one-way ANOVA were used to see the differences and quality function deployment analysis was conducted to improve service quality. Findings The study concluded there is influence of role conflict and role ambiguity on job satisfaction, self-efficacy and nurses’ adaptability. There are differences in role ambiguity in the inpatient unit, critical room and the emergency room. Practical implications The quality of service in the hospital can be improved by evaluating the behavior of nurses on the quality of service perceived by the patient. In addition, the necessary improvement of discipline and commitment between physicians and nurses in improving the quality of services at the hospital. Originality/value With this measure, the management of nursing at the hospital can translate patient’s needs into specific plans to produce products and services that bring together the needs of the patient to service quality.

The influence of cultural intelligence on sales self-efficacy and cross-cultural sales presentations: does it matter for highly challenge-oriented salespeople?

2020 ◽  
Vol 43 (12) ◽  
Author(s):  
Peerayuth Charoensukmongkol ◽  
Arti Pandey
Keyword(s):  
Self Efficacy ◽  
Structural Equation ◽  
Cultural Intelligence ◽  
Theoretical Perspective ◽  
Theoretical Explanation ◽  
Cross Cultural ◽  
The Self ◽  
Equation Modeling ◽  
Content Type

Purpose This paper aims to examine the effect of the cultural intelligence (CQ) of salespeople, who engage in cross-cultural selling, on the quality of cross-cultural sales presentations (CSSP) they demonstrate. Based on the self-efficacy theory, this research proposes that the effect of CQ on the quality of CSSP is mediated by sales self-efficacy (SSEF). Moreover, this research explores whether the effect of CQ on SSEF and the quality of CSSP can be moderated by the level of challenge orientation (CHO) that salespeople exhibit. Design/methodology/approach Survey data were collected from 282 salespeople who work at international tradeshows in Japan, India and Vietnam. Partial least squares structural equation modeling was used for data analysis. Findings The results support the significant effect of sales-efficacy that partially mediates the association between CQ and CSSP. Moreover, the analysis of the moderating effect of CHO significantly shows that the positive association between CQ and CSSP is stronger for salespeople who possess low levels of CHO than those who possess high levels of CHO. Originality/value From the theoretical perspective, this research contributes to CQ literature by using the self-efficacy theory as a framework to provide a theoretical explanation as to why CQ could allow salespeople to perform better in sales communication with foreign customers. Moreover, this research broadens the knowledge of previous CQ research by showing that CQ might be particularly more important for individuals who lack CHO attitude toward the tasks they perform.

Role of self-efficacy and family supportive organizational perceptions in teachers’ organizational citizenship behaviour

2015 ◽  
Vol 4 (4) ◽  
pp. 394-408 ◽  
Author(s):  
Ganesh Mangadu Paramasivam
Keyword(s):  
Organizational Citizenship ◽  
Self Efficacy ◽  
Organizational Level ◽  
Survey Method ◽  
Regression Analyses ◽  
College Teachers ◽  
Content Type ◽  
Organizational Perceptions ◽  
General Self Efficacy

Purpose – The purpose of this paper is to understand the role of self-efficacy and family supportive organizational perceptions (FSOP) on organizational citizenship behaviour (OCB) among engineering college teachers. Design/methodology/approach – Teachers (n=183) from public and private engineering colleges in the southern part of India were selected using purposive sampling technique. Survey method was used to collect data using the following scales: new general self-efficacy scale, teacher OCB scale and FSOP scale. Hierarchical regression analyses was used to test the hypotheses. Findings – Regression analyses showed general self-efficacy having a significant positive effect on all the sub-dimensions of teacher OCB and as well as on the overall OCB score. On the other hand, FSOP had a significant positive impact only on teachers’ OCB towards the institution. In terms of moderation effect, FSOP moderated the relationship between self-efficacy and teachers’ OCB towards the institution. Research limitations/implications – One of the major limitations of this study is its relatively small and region-specific sample. The sample is also limited to engineering college teachers only. Practical implications – The findings from the study reiterate the need to nurture a positive organizational culture towards work-life balance issues in academic institutions. The study also shows that FSOP can be a powerful motivating factor to encourage teachers to participate in institute-level activities. Originality/value – Most of the earlier studies on teacher OCB are in the context of schools but the present study focuses on the role of internal attributes and organizational-level factors in teacher OCB.

The sustainability of French event companies: an exploratory study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raphaël Dornier
Keyword(s):  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
Top Managers ◽  
Sustainability Strategy ◽  
Facilitators And Barriers ◽  
The One ◽  
The Cost ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate and discuss the involvement in sustainable development of French event companies, mostly by identifying facilitators and barriers to their sustainability strategy. Based on the results, some recommendations are provided, which aim at increasing the sustainability of French event companies. Design/methodology/approach The paper is based on face-to-face and semi-structured interviews with six directors and top managers of French event companies and a consultant in sustainable tourism. The data collected were analysed through a content analysis. Findings This paper identified different motivations and barriers regarding the involvement of French event companies in sustainability. The main motivations are personal conviction, a greater satisfaction for clients and a cost similar to the one of non-sustainable events. The main barriers are a difficulty in comparing the cost of sustainable and non-sustainable events, a low demand for sustainable events, a lower quality of materials and greenwashing, the issue of measuring sustainability and a profusion of labels. Practical implications As the directors of French event companies interviews do believe in the value of sustainability, they should educate their clients and employees towards sustainability. They should also find ways to demonstrate that the price of a sustainable event is not higher than a non-sustainable one. Originality/value This paper focusses on the sustainability of event companies in France, comparing companies that are highly involved in sustainability and others that are not involved. In the field of events research, most studies focussed on the degree of sustainability of specific events, whereas this study deals with the sustainability of corporate events companies.

Actors and barriers to the adoption of LCC and LCA techniques in the built environment

2015 ◽  
Vol 5 (2) ◽  
pp. 202-216 ◽  
Author(s):  
Maria D'Incognito ◽  
Nicola Costantino ◽  
Giovanni C. Migliaccio
Keyword(s):  
Life Cycle ◽  
Delphi Study ◽  
English Language ◽  
Organizational Level ◽  
Future Research ◽  
Geographical Differences ◽  
Two Phase ◽  
Financial Barriers ◽  
Content Type

Purpose – The purpose of this paper is to evaluate the existing barriers to the slow adoption of Life Cycle Assessment (LCA) and Life Cycle Costing (LCC) in construction, and the main responsible actors. Design/methodology/approach – The research design is based on a two-phase approach. First, the existing literature was studied through a multiple-step content analysis (CA) approach, which combined unsupervised concept mapping with computer aided CA. Using a relational CA approach, statistical-based analysis tools were initially used to identify the relationships between actors and barriers. Later, a Delphi study was administered to a panel of experts, to triangulate, validate, and refine the initial results. Findings – The study revealed that organizational culture is the most relevant barrier, and that clients and professionals are the actors that predominantly influence the adoption of LCC and LCA in projects. Technical and financial barriers, such as the lack and quality of input data and the high costs of implementation are also deemed relevant. Research limitations/implications – The CA was performed by a single rater on a sample that included 50 papers in English language. Future research may focus on enlarging the sample, extending it to other languages, and linking the source (or the expert) to their professional context to evaluate geographical differences in barriers. Originality/value – The adopted approach gives new insights on the relationships behind the rejection of LCA and LCC suggesting that solutions at the organizational level may be more effective than technical ones.

Knowledge, Attitude, and Self-Efficacy in Asthma Self-Management and Quality of Life

2010 ◽  
pp. 1-6
Author(s):  
Carol A. Mancuso ◽  
Wendy Sayles ◽  
John P. Allegrante
Keyword(s):  
Quality Of Life ◽  
Self Efficacy ◽  
Self Management

Self-efficacy and quality of life among people with cardiovascular diseases: A meta-analysis.

2018 ◽  
Vol 63 (2) ◽  
pp. 295-312 ◽  
Author(s):  
Anna Banik ◽  
Ralf Schwarzer ◽  
Nina Knoll ◽  
Katarzyna Czekierda ◽  
Aleksandra Luszczynska
Keyword(s):  
Quality Of Life ◽  
Cardiovascular Diseases ◽  
Self Efficacy ◽  
Meta Analysis

HUBUNGAN EFIKASI DIRI DENGAN KUALITAS HIDUP PASIEN GAGAL GINJAL KRONIK YANG MENJALANI HEMODIALISIS

2018 ◽  
Vol 5 (2) ◽  
pp. 56-63
Author(s):  
Abdul Wakhid ◽  
Estri Linda Wijayanti ◽  
Liyanovitasari Liyanovitasari
Keyword(s):  
Quality Of Life ◽  
Chronic Kidney Disease ◽  
Kidney Disease ◽  
Self Efficacy ◽  
Healing Process ◽  
Sampling Technique ◽  
P Value ◽  
Cross Sectional ◽  
Kolmogorov Smirnov

Background: Self efficacy can optimize the quality of life of clients who undergo the healing process due to chronic diseases. Individuals with higher self-efficacy move their personal and social resources proactively to maintain and improve the quality and length of their lives so that they experience a better quality of life. Objectives: the purpose of this study was to find the correlation between self efficacy and quality of life of patients with chronic kidney disease who undergo hemodialysis at RSUD Semarang Regency. Metode: This type of research was descriptive correlation with cross sectional approach. The samples in this study more 76 people with total sampling technique. The data collection tool for self efficacy was measured by General Self-Efficacy scale, for quality of life with WHOQoL-BREF. Statistical test used Kolmogorov-smirnov. Result: The result showed that self efficacy in patients with chronic kidney disease was mostly in moderate category (53,9%), quality of life in patients with chronic kidney disease was mostly in good category (68,4%). There was a correlation between self efficacy and quality of life of patients with chronic kidney disease who undergo hemodialysis at RSUD Semarang Regency, the result obtained p-value of 0.000 <α (0,05). Suggestion: Patients with chronic kidney disease can maintain good quality of life by helping to generate positive self-esteem and high self efficacy.

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