In search for the missing link: studying the interrelationship between organizational learning and organizational culture change

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Patricia Wolf ◽  
Surabhi Verma ◽  
Pierre-Yves Kocher ◽  
Maximilian Joseph Bernhart ◽  
Jens O. Meissner
Keyword(s):  
Organizational Culture ◽  
Content Analysis ◽  
Organizational Learning ◽  
Literature Review ◽  
Qualitative Content Analysis ◽  
Current Status ◽  
Future Research ◽  
Research Approach ◽  
Content Type ◽  
Leadership Challenges

PurposeThe interrelationship between organizational learning (OL) and organizational culture (OC) is often assumed at an abstract theoretical level, but there is yet no systematization of scholarly knowledge allowing to conceptualize and understand its precise nature. In this article, we therefore ask “How can we, based on the insights from the dispersed research studying OC and OL, conceptualize the interrelationship between the two concepts?” Our purpose is to create an overview on the past development path and the current status of research interrelating OL and OC, to use it as basis for the conceptualization of this interrelationship and to identify avenues for future research.Design/methodology/approachThis article utilized a systematic literature review methodology by combining bibliometric and content analysis using relevant articles identified from the Scopus database. A two-stage literature review research approach was employed: (1) Bibliometric analysis was used to identify 416 relevant contributions and to present a comprehensive contextual picture of the interrelations between OL and OC research by analyzing the 162 most relevant articles. (2) A subsequent qualitative content analysis of the 45 most relevant academic contributions detailed and solidified the insights.FindingsWe identify four weakly linked thematic clusters on the interrelationship of OC and OL. Based on that, our analysis confirms the theorized bidirectional relationship between OC and OL: OC acts as antecedent, driver and result of OL processes, and OL processes are constrained by and alter OC. We moreover develop three propositions that put knowledge at the center of scholarly attention for understanding this interrelationship in more depth and develop avenues for future research.Practical implicationsOur research has important implications for managers as it shows that mastering leadership challenges is central for the success of OL processes and OC change. We moreover specify the leadership challenges that relate to particular types of OL processes. Managers need to take this interrelationship into account when setting out for OL or OC change processes, and carefully reflect on whether or not the decided OL measures fit the given OC, and the other way round.Originality/valueOur contribution to existing research is threefold: It first lies in analytically mapping out the research field, second in conceptualizing the interrelationship between OC and OL and third in identifying open research questions and topics.

scholarly journals A bibliometric review of service ecosystems research: current status and future directions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ismail Gölgeci ◽  
Imran Ali ◽  
Paavo Ritala ◽  
Ahmad Arslan
Keyword(s):  
Content Analysis ◽  
Value Creation ◽  
Qualitative Content Analysis ◽  
R Package ◽  
Current Status ◽  
Future Research ◽  
Content Type ◽  
Integrative View ◽  
Bibliometric Review ◽  
Service Ecosystems

Purpose Service ecosystems are becoming an important domain of joint value creation and resource integration, and the literature in the field is burgeoning. The recent growth in the literature warrants consolidating the findings of the existing literature, summarizing the recent development and identifying avenues for more impactful future research on the topic. This study aims to map the service ecosystems research domain and synthesize insights by integrating qualitative content analysis with quantitative data analysis. Design/methodology/approach This paper uses algorithmic bibliometric review (quantitative) with VOSviewer and R-package and content analysis (qualitative) on 119 service ecosystems papers published between 2003 and 2020. Findings The bibliometric analysis uncovers the critical research domains, knowledge trajectories, influential authors and journals and author networks in the field. The content analysis identifies the four most important research themes (value creation, change triggers, strategic and entrepreneurial action and institutional embeddedness and agency) and provides an integrative view of the dynamics among these themes. The authors also find the need for more empirical and theory grounded research around these four themes. Furthermore, based on the review, the authors discuss the disciplinary identity of the service ecosystems field and suggest interesting future research opportunities, along with ideas for useful empirical approaches and theoretical extensions. Originality/value This study’s comprehensive analysis offers an overview of the evolution and identity of the service ecosystems research and identifies several promising opportunities for future research on service ecosystems.

Organizational learning and Industry 4.0: findings from a systematic literature review and research agenda

2020 ◽  
Vol 27 (8) ◽  
pp. 2435-2457 ◽  
Author(s):  
Ricardo Belinski ◽  
Adriana M.M. Peixe ◽  
Guilherme F. Frederico ◽  
Jose Arturo Garza-Reyes
Keyword(s):  
Organizational Learning ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Industrial Revolution ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
New Research

PurposeIndustry 4.0 has been one of the most topics of interest by researches and practitioners in recent years. Then, researches which bring new insights related to the subjects linked to the Industry 4.0 become relevant to support Industry 4.0's initiatives as well as for the deployment of new research works. Considering “organizational learning” as one of the most crucial subjects in this new context, this article aims to identify dimensions present in the literature regarding the relation between organizational learning and Industry 4.0 seeking to clarify how learning can be understood into the context of the fourth industrial revolution. In addition, future research directions are presented as well.Design/methodology/approachThis study is based on a systematic literature review that covers Industry 4.0 and organizational learning based on publications made from 2012, when the topic of Industry 4.0 was coined in Germany, using data basis Web of Science and Google Scholar. Also, NVivo software was used in order to identify keywords and the respective dimensions and constructs found out on this research.FindingsNine dimensions were identified between organizational learning and Industry 4.0. These include management, Industry 4.0, general industry, technology, sustainability, application, interaction between industry and the academia, education and training and competency and skills. These dimensions may be viewed in three main constructs which are essentially in order to understand and manage learning in Industry 4.0's programs. They are: learning development, Industry 4.0 structure and technology Adoption.Research limitations/implicationsEven though there are relatively few publications that have studied the relationship between organizational learning and Industry 4.0, this article makes a material contribution to both the theory in relation to Industry 4.0 and the theory of learning - for its unprecedented nature, introducing the dimensions comprising this relation as well as possible future research directions encouraging empirical researches.Practical implicationsThis article identifies the thematic dimensions relative to Industry 4.0 and organizational learning. The understanding of this relation has a relevant contribution to professionals acting in the field of organizational learning and Industry 4.0 in the sense of affording an adequate deployment of these elements by organizations.Originality/valueThis article is unique for filling a gap in the academic literature in terms of understanding the relation between organizational learning and Industry 4.0. The article also provides future research directions on learning within the context of Industry 4.0.

Management of supply chains with attribute-sensitive products: a comprehensive literature review and future research agenda

2020 ◽  
Vol 31 (4) ◽  
pp. 885-903
Author(s):  
Mehdi Amini ◽  
Carol C. Bienstock ◽  
Mihalis Golias
Keyword(s):  
Content Analysis ◽  
Supply Chain ◽  
Literature Review ◽  
Supply Chains ◽  
Barometric Pressure ◽  
The State ◽  
Future Research ◽  
Content Type ◽  
Link Type ◽  
Comprehensive Literature Review

PurposeMismanagement of supply chain operations may lead to waste of products and incur substantial monetary losses. This is particularly true for products with attributes that hasten deterioration, e.g. time, temperature, humidity and barometric pressure. Attribute-sensitive products must be carefully monitored throughout all supply chain processes to ensure acceptable quality to the end customers. This paper presents a comprehensive review of the scientific literature on attribute sensitive products and on attribute sensitive supply chains. The collected studies were reviewed using the content analysis method, focusing on the following aspects of attribute sensitive products: (1) industries; (2) product categories; (3) decisions involved; (4) processes; (5) current issues; (6) sustainability concerns; (7) research methods used; (8) objectives of decision makers; (9) solution approaches used; (10) incentives driving management and (11) future research issues. Based on the analysis of findings, gaps are identified, and future research directions are proposed.Design/methodology/approachLiterature review and content analysis.FindingsThe authors discovered that, while the importance of product attributes vary from one industry to the other, overall the time attribute was critical in all of the industries considered in this literature review. Coordination, customer satisfaction, reliability and safety were key issues in attribute sensitive product supply chains (asp-SCs). Similar to the typical supply chains, asp-SCs face economic, social and environmental sustainability issues. However, the majority of the studies in our analysis emphasized importance of the social sustainability. The majority of the papers were reviewed and analyzed and adopted the modeling approach as a research method. Furthermore, it was found that asp-SCs were mostly driven with customer demands and social pressure.Research limitations/implicationsBased on the literature review and content analysis, there are a number of directions for the work conducted in this study to be extended in several directions. First, the literature search could be expanded by relaxing some of the restrictions (e.g. include the conference papers and articles from on-line business journals). Second, additional scientific publishers can be considered (e.g. Emerald Insight–www.emeraldinsight.com; Inderscience–www.inderscience.com). The latter two extensions would allow a more precise assessment of published to date work on asp-SC operations. Third, our findings could be validated based on interviews with professionals and executives from companies dealing with asp-SCs. Such validation will allow identification of the differences between the state of the art and the state of practice.Practical implicationsSupply chains that handle attribute sensitive products (asps) must consider the complexity of products that significantly change their properties due to factors such as time, temperature, barometric pressure, humidity. Mismanagement of operations within such supply chains may lead to significant product waste, as well as substantial monetary losses.Originality/valueThis study presented a comprehensive literature review and content analysis of studies dealing with asps in the following industries: fashion, food, healthcare, humanitarian and pharmaceutical industries

ERP system implementation in large enterprises – a systematic literature review

2017 ◽  
Vol 30 (4) ◽  
pp. 666-692 ◽  
Author(s):  
Mahmood Ali ◽  
Lloyd Miller
Keyword(s):  
Content Analysis ◽  
Literature Review ◽  
Implementation Process ◽  
Future Research ◽  
System Implementation ◽  
Erp Implementation ◽  
Plan Implementation ◽  
Content Type ◽  
Erp System ◽  
Large Enterprises

Purpose Enterprise resource planning (ERP) implementation brings with it a set of challenges. In order to gain a better understanding of these and they can be mitigated during the implementation process, the purpose of this paper is to use Esteves and Bohórquez (2007) classification based on ERP lifecycle framework, and content analysis to review the literature on ERP implementation in a structured format with a focus on larger enterprises, and provide a platform for practitioners to plan implementation with minimum possibility of failure. Design/methodology/approach Esteves and Bohórquez (2007) classification based on the ERP lifecycle framework is used to develop and present a comprehensive structured review of the literature on ERP system implementation in large enterprises (LEs), with a particular focus on pre-implementation, implementation, and post-implementation. Findings Drawing from the literature, organisations can plan implementation based on the findings and strategies presented in the study. This can lead to a better understanding of implementation with minimal probability of failure. The authors find that top management support, good project management teams, and good communications are the top three most important critical successful factors during implementation. The authors also identify critical gaps in current research. Existing research focusses predominantly on the implementation phase, but research on pre- and post-implementation is lacking, and that no industry standard implementation methodology has been developed. Research implications This review primarily focusses on the literature in the area of ERP implementation. ERP implementation planning involves access to effective implementation strategies. Despite the literature identifying a myriad of different ERP implementation models, no standard industry ERP implementation model has been developed. The findings for ERP implementation are repetitive, inconsistent, and lack empirical research, rendering these two of the most critical areas for future research, and collaboration between ERP practitioners, system developers, and researchers. Researchers, in turn, need to become more innovative in terms of their research techniques when examining ERP implementation. Practical implications This paper provides guidance to researchers and practitioners with an insight into published research work and their findings. It provides a better understanding of ERP implementation, which can be applied towards overcoming operational difficulties during the implementation process. Originality/value This study is innovated in its use of Esteves and Bohórquez (2007) classification based on the ERP lifecycle framework, and content analysis to present a comprehensive structured literature review of the ERP implementation literature with a specific focus on pre-implementation, implementation, and post-implementation in LEs between the period 1989 and 2014. The technique and time period used in this study differs from those of other studies on ERP implementation. The paper brings together theoretical and practical developments on ERP implementation under a single source, which should aid practitioners, researchers and ERP developers with future research and decision making.

Grandparenting - A Matter of Love and Care: A Review of the Literature 1990-2000

2002 ◽  
Vol 6 (3) ◽  
pp. 55-62 ◽  
Author(s):  
Elisabeth O.C. Hall,
Keyword(s):  
Content Analysis ◽  
Literature Review ◽  
Qualitative Content Analysis ◽  
Well Being ◽  
Analysis Data ◽  
Health Problems ◽  
Future Research ◽  
Review Of The Literature ◽  
Human Caring ◽  
Health And Well Being

This article presents findings from a literature review concerning grandparenting in healthcare. Using qualitative content analysis, data were collected from CINAHL and organized in three categories: transition to grandparenthood; grandparental roles; and grandparental health and well-being due to transitions and roles. The review demonstrated a growing number of studies on grandparents rearing grandchildren and sparse studies on other issues. Grandparenting is discussed in a human caring paradigm as a phenomenon based on love and care, and as containing suffering that gives health problems. Directions for future research encompass how nurses include grandparents in the care of the sick grandchild.

scholarly journals Lean for airport services: a systematic literature review and agenda for future research

2018 ◽  
Vol 35 (1) ◽  
pp. 34-49 ◽  
Author(s):  
Sigrid Syltevik ◽  
Stavros Karamperidis ◽  
Jiju Antony ◽  
Babak Taheri
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Resistance To Change ◽  
Service Industries ◽  
Current Status ◽  
Value Stream Mapping ◽  
Future Research ◽  
Lean Thinking ◽  
Content Type ◽  
Service Standards

Purpose The purpose of this paper is to present the key findings of a systematic literature review (SLR) on Lean for services and, in particular, airport services. Design/methodology/approach The authors have utilised an SLR methodology proposed by Denyer and Tranfield (2009). A total of 23 papers published in 18 scientific journals have been systematically reviewed for evaluating and establishing the current status of Lean for airport services. Findings It was observed that there are no journal publications on the use of Lean in UK airport services. Although value stream mapping has been widely accepted as a powerful Lean tool across many service organisations, its applications in airport services is in its early stages. One of the biggest challenges in the implementation of Lean for airport services is about maintaining the level of service standards. The most common barriers in the implementation of Lean for airport services may include: resistance to change, varied definitions of the term Lean for different people across the business and understanding the need for Lean in airport services as there is a misconception that Lean is confined to manufacturing. Research limitations/implications This paper seeks to contribute to and broaden the limited body of evidence of the applicability of Lean to airport services and identify areas for further research and review. Originality/value This paper makes an attempt to demonstrate the use of Lean thinking for service industries and, in particular, airport services. The authors have identified less than five papers on the use of Lean thinking in airport services and this paper sets the foundation for future research on the use of process excellence methodologies such as Lean. Moreover, the authors firmly believe that the results of this SLR can be extremely beneficial to many managers working in Airport Service contexts, irrespective of the country and culture of the organisation.

Facing the challenge of improvisation in project management: a critical review

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guilherme Malucelli ◽  
Marcos T.J. Barbosa ◽  
Marly Monteiro de Carvalho
Keyword(s):  
Content Analysis ◽  
Project Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Complex Environments ◽  
Content Type ◽  
The Core ◽  
The Face ◽  
Practical Implications

Purpose When plans fail, the form of making it happen leads to improvisation in practice, which is not sufficiently approached yet in the project management (PM) field. The main reason for the lack of research is that improvisation is predominantly seemed in a negative perspective. Due to the relevance of improvisation in the PM field, the purpose of this paper is to investigate how and why improvisation is applied in the PM context. This research address two questions: which are the key topics and studies linked with improvisation in the PM context?: how do the origin factors and the purpose influence improvisation in PM context? Design/methodology/approach A systematic literature review was carried out through the merging of bibliometric analysis and content analysis. The systematic literature review aims to identify and synthesize the research on the theme, applying structured, transparent and replicable procedures for each phase of the process. These studies focus mainly on the identification of literature standards based on publication reviews. The sampling process follows the flow summarized in Figure 1. The searching process was based on two selected databases, the Web of Science and Scopus. The search strings applied were: (improvisation OR bricolage) AND “project management.” Findings The evolution of publications has shown the existence of a growing interest in the articles relating to improvisation and PM in recent years. The literature on improvisation in the PM context, allows to identify the key related constructs, origin factors and purposes. It also identifies the core relation among these constructs. The understanding of the effect of origin factors on the key related constructs was achieved. Improvisation appears not only as a strategy for adapting when dealing with urgent demands, but also as a team skill. Research limitations/implications As a limitation related to the research methods adopted, their exploratory nature is acknowledged, implying some subjectivity in the content analysis of the surveyed sample. The databases, search strings and selection criteria may also have narrowed the research sample. This study shows a lack of research on knowledge management, experience and resilience that can be a drive for future research. Other interesting insights for future research are that some origin factors are more related with some related constructs than others. Practical implications As practical implications, project practitioners can better understand how improvisation is related to PM. The results can bring insights to professionals such as to explore improvisation in uncertainty and complex environments, and to improve aspects like adaptation, intuition and innovation needs. Improvisation can be understood as a way to improve project results considering that it is a mechanism of management in the face of the inherent environment pressure and is related to ones who have experience and is not necessarily a consequence of lack of planning. Originality/value This paper contributes to the current literature in two ways. First, there is in-depth understanding of the literature on improvisation in the PM context, which allows to identify the key related constructs, origin factors and purposes. Moreover, it identifies the core relation among these constructs. Second, understanding of the effect of origin factors on the key related constructs was achieved.

Omni-channel retailing in supply chains: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Asif Raza ◽  
Srikrishna Madhumohan Govindaluri
Keyword(s):  
Network Analysis ◽  
Literature Review ◽  
Citation Network ◽  
Current Status ◽  
Future Research ◽  
Research Topics ◽  
Content Type ◽  
Network Analyses ◽  
Citation Network Analysis ◽  
Key Aspects

PurposeThe purpose of this paper is to conduct a structured literature review using advanced bibliometric tools to understand the existing knowledge base, understand the trends in omni-channel (OC) research and identify emerging research topics.Design/methodology/approachMore than 500 articles selected through a keyword combination search from reputed databases of peer-reviewed academic sources from period 2009–19 are analyzed for the purposes of this study. The study first presents an exploratory analysis to determine influential authors, sources and regions, among other key aspects. Second, several network analyses including co-citation and dynamic co-citation network analyses are conducted to identify themes. These allow identifying research clusters and emerging research topics algorithmically. Both centrality and modularity-based clustering are employed. A content analysis of the most influential groups within OC literature for each cluster is included.FindingsThe findings of this paper make unique contributions by using advanced tools from network analysis along with the standard bibliometric analysis tools to explore the current status of OC research, identify existing themes and the guidance for potential areas of future research interest in OC.Practical implicationsThis research provides a comprehensive view of the range of topics of importance that have been discussed in the literature of OC management. These research trends can serve as a quick guide to researchers and practitioners to improve decision making and also develop strategies.Originality/valueThe paper employs advanced tools for the first time to review the literature of OC retailing. The sophisticated tools include co-citation and dynamic co-citation network analysis.

Research methodologies and publication trends in manufacturing strategy

2015 ◽  
Vol 35 (4) ◽  
pp. 487-546 ◽  
Author(s):  
K A Chatha ◽  
I Butt ◽  
Adeel Tariq
Keyword(s):  
Content Analysis ◽  
Data Collection ◽  
Literature Review ◽  
Future Research ◽  
Manufacturing Strategy ◽  
Publication Trends ◽  
Research Methodologies ◽  
Content Type ◽  
Geographical Regions ◽  
Use Of Research

Purpose – The purpose of this paper is to investigate trends in the use of research methodologies and publications in manufacturing strategy (MS) literature across geographical regions and suggests possible future research opportunities. Design/methodology/approach – This literature review is based on a sample of 512 subject-relevant journal articles and uses content analysis as the primary method for data analysis. The paper investigates developments in the use of research methodologies – in terms of research design, data collection methods, country of data collection, sample size, respondent type, statistical techniques used and time horizon of studies; and publication trends in terms of authorship type, authorship collaboration, most prolific authors, top journals, most prolific universities, and citation analysis. Findings – Research in MS has substantially changed from conceptual quantitative to empirical quantitative designs. NA and Europe show a declining research interest. However, other regions of the world are consistently showing higher interest. Significant opportunities and synergies exist for collaborative research among regions. Research limitations/implications – Though the literature review is limited in its selection of articles and journals it sketches a picture that may surrogate the whole research community in MS. Practical implications – Trends in publications and use of research methodologies provide directions for designing research projects relevant to various geographical regions. This will help develop a holistic understanding of MS that is meaningful for managers of today’s organizations. Originality/value – This paper provides broader and deeper review of the MS literature. Complex patterns in data are revealed using cross-tabulations and advanced cross-tabulations that have not been performed in previous content-analysis–based literature reviews in MS. These patterns will help position future research studies.

Transfer pricing: aligning the research agenda to organizational reality

2014 ◽  
Vol 10 (3) ◽  
pp. 266-287 ◽  
Author(s):  
Christian Plesner Rossing ◽  
Carsten Rohde
Keyword(s):  
Multinational Enterprises ◽  
Transfer Pricing ◽  
Current System ◽  
Current Status ◽  
Future Research ◽  
Research Approach ◽  
Content Type ◽  
Pricing Research ◽  
Tax Research ◽  
System Designs

Purpose – The purpose of this paper is to critically review the empirical transfer pricing literature as a means of determining the agenda for future research. Design/methodology/approach – The review is carried out primarily by searching databases, academic journals and books. Second, professional surveys are reviewed to inform the development of research ideas. Findings – The understanding and ability to explain international transfer pricing in practice remain limited despite a rapidly increasing tax regulatory pressure on multinational enterprises. One important explanatory factor is that accounting and tax research has not been integrated to a sufficient extent. As a consequence, rather isolated research streams and knowledge building have taken place, failing to leverage the synergies of a combined research approach. Research limitations/implications – A stronger emphasis on the outcome of specific transfer pricing system designs would improve the literature’s current status in terms of whether the objectives aimed at by the system are actually achieved. A new framework and promising research questions are proposed to guide future work on this issue. Practical implications – The proposed framework may serve as guidance for practitioners seeking to assess the performance of specific transfer pricing systems and potentially provide directions for refinement of current system designs when dysfunctional consequences are identified. Originality/value – Previous transfer pricing research has taken a rather isolated approach. This paper is an attempt to guide future transfer pricing research towards an inter-disciplinary approach.

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