Bidding despite corruption: evidence from Honduras

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daniel M. Sabet
Keyword(s):  
Design Methodology ◽  
Government Procurement ◽  
Public Works ◽  
Vicious Cycle ◽  
Value For Money ◽  
Content Type ◽  
Perceptions Of Fairness ◽  
Perceived Importance ◽  
Personal Connections ◽  
Low Levels

Purpose In addition to lower value for money and the loss of trust in government, procurement corruption threatens to produce a vicious cycle whereby honest firms self-select out of public procurements, further increasing corruption and decreasing value for money. This paper aims to explore this vicious cycle hypothesis. Design/methodology/approach This paper uses a survey of businesses registered with the procurement regulator in Honduras, a country with high grand corruption but low levels of administrative procurement corruption. The study uses the survey to test the effects of experiences and perceptions of corruption and personal connections on perceptions of fairness and intention to bid on future procurements. Findings This study finds that experiences with bribery and the perceived importance of personal and party connections undermine perceptions of fairness, particularly for firms bidding with Honduras’s public works agency. While firms that have not bid recently view the process as less merit-based than those that have, the study does not find that perceptions of fairness influence intention to bid in the future as the vicious cycle hypothesis would suggest. Social implications This research suggests that even firms that are frustrated with procurement irregularities are willing to tolerate them to access government markets. Originality/value The study benefits from a unique survey of businesses on issues of corruption and connections in a challenging procurement environment.

Value for money and its influential factors: an empirical study of PPP projects in Japan

2014 ◽  
Vol 4 (2) ◽  
pp. 166-179 ◽  
Author(s):  
Zhen Hu ◽  
Shu Chen ◽  
Xueqing Zhang
Keyword(s):  
Design Methodology ◽  
Influential Factors ◽  
Public Works ◽  
Value For Money ◽  
Operational Environment ◽  
Key Factors ◽  
Public And Private ◽  
Content Type ◽  
Factors Affecting ◽  
Number Of Factors

Purpose – The purpose of this paper is to study the key influential factors and their impacts on the value for money (VFM) of projects developed through public-private partnerships (PPPs) with an objective to improve the VFM assessment of PPP projects. Design/methodology/approach – This paper has studied the key influential factors and their impacts on VFM of projects developed through PPPs with an objective to improve the VFM assessment of PPP projects. Findings – There are large variations in the VFM of PPP projects in many countries due to a number of factors affecting the setting and attainment of the VFM. This paper has identified the key factors that influence the VFM in PPP projects in Japan and evaluated their impacts on the VFM. Originality/value – Outputs of this study would provide some insights on the improvement in the VFM assessment of PPP projects, in terms of determining a suitable VFM for a particular PPP project in accordance with its specific operational environment, balancing the interests of both public and private sectors, and promoting the participation of the private sector in the timely provision of necessary public works and services.

Comparing the service experience of satisfied and non-satisfied customers in the context of wine tasting rooms using the SERVQUAL model

2019 ◽  
Vol 32 (2) ◽  
pp. 301-324
Author(s):  
Matti Haverila ◽  
Kai Haverila ◽  
Mehak Arora
Keyword(s):  
Structural Equation Modeling ◽  
Customer Satisfaction ◽  
Structural Equation ◽  
Design Methodology ◽  
Equation Modeling ◽  
Value For Money ◽  
Service Experience ◽  
Content Type ◽  
Survey Results ◽  
Repurchase Intent

Purpose The purpose of this study is to compare satisfied and non-satisfied customers in the context of wine tasting rooms using the SERVQUAL model and to examine the relationships in the model in terms of service experience to better understand customer needs. Design/methodology/approach The data used in this study were derived from a survey conducted among wineries in British Columbia, Canada. Analysis of survey results using the partial least squares structural equation modeling was undertaken. Sample size was 402. Findings The findings show that the SERVQUAL constructs that had the most impact on customer satisfaction and dissatisfaction were tangibility and assurance. Somewhat surprisingly, the perceived value for money construct was not significantly related to customer satisfaction but was significantly related to repurchase intent. Furthermore, all SERVQUAL constructs, except the reliability construct, were significantly related to customer satisfaction. Originality/value This study provides an overview of how wineries can improve their services to increase the number of satisfied customers.

Coordinating humanitarian information

2012 ◽  
Vol 25 (3) ◽  
pp. 240-258 ◽  
Author(s):  
Andrea H. Tapia ◽  
Edgar Maldonado ◽  
Louis‐Marie Ngamassi Tchouakeu ◽  
Carleen F. Maitland
Keyword(s):  
Information Technology ◽  
Organizational Change ◽  
Information Management ◽  
Design Methodology ◽  
Humanitarian Relief ◽  
Content Type ◽  
Technical Sense ◽  
Low Levels ◽  
Humanitarian Information ◽  
Qualitative Methodologies

PurposeThis paper seeks to examine two humanitarian information coordination bodies. The goals of both coordination bodies are the same, to find mechanisms for multiple organizations, engaged in humanitarian relief, to coordinate efforts around information technology and management. Despite the similarity in goals, each coordination body has taken a different path, one toward defining the problem and solution in a more technical sense and the other as defining the problem and solution as more organizational in nature.Design/methodology/approachThe paper develops case studies of two coordinating bodies using qualitative methodologies.FindingsThe data suggest that coordination bodies which pursue problems requiring low levels of organizational change are more likely to have visible successes. Coordination bodies that pursue a more challenging agenda, one that aims for information management or management of information technology in ways that require organizational change, are likely to face greater challenges and experience more failures.Research limitations/implicationsThe paper only examines two coordination bodies at one point in time thus claims can not be made about all coordination bodies and all information coordination efforts.Originality/valueIn a time where coordination bodies are seen as an answer to the problem of information sharing during disasters, it is essential to gain understanding concerning the success of these efforts.

The influence of legal framework on the Hellenic sector of public works

2018 ◽  
Vol 60 (5) ◽  
pp. 1196-1209
Author(s):  
Pavlos Metallinos
Keyword(s):  
Design Methodology ◽  
Research Work ◽  
Legal Framework ◽  
Public Works ◽  
Content Type ◽  
Legislative Framework ◽  
Annual Volume ◽  
Statistical Indicators ◽  
Total Circulation

Purpose This study aims to discover the motive for the time-to-time Hellenic collective capitalists’ intervention in the total circulation of capital of public works throughout the relative legislative framework. Thus the study attempts an original correlation of statistical indicators of Hellenic Statistical Authority with the legislative texts. Design/methodology/approach The Hellenic truth is that the branch of public works presents a peculiarity as far as the volume and quality of statistical facts and figures are concerned. To overcome this obstacle, this study analyzed the change of time series, relating the procedure of total circulation of contracting capital involved in public works with the content of the relative legislative rules which were applied during the period of 1958-2004 and their preambles. In this way, the annual volume of the constructional product in general is directly related with the particular characteristics that define the procedure of total circulation of the contracting capital in general. Findings The directly relation between the annual volume of the constructional Product in general and the particular characteristics that define the procedure of total circulation of the contracting capital in general, leads us to conclusions which, related with the policy and practices adopted by the collective capitalist, confirm or even set off eventual failures of respective conclusions drawn according to the prevailing concept. Originality/value By introducing the technique, the aim of this research work is achieved without reproducing the method of study and the conclusions of other researchers.

scholarly journals Motivation-based segmentation of local food in urban cities

2018 ◽  
Vol 120 (9) ◽  
pp. 2195-2207 ◽  
Author(s):  
Poppy Arsil ◽  
Elton Li ◽  
Johan Bruwer ◽  
Graham Lyons
Keyword(s):  
Design Methodology ◽  
Local Food ◽  
Health Benefits ◽  
Value For Money ◽  
Content Type ◽  
Food Purchasing ◽  
Segmentation Analysis ◽  
Alternative Approach ◽  
Locally Grown ◽  
Practical Implications

Purpose The purpose of this paper is twofold: first, to investigate the motives of urban consumers when purchasing local food products using means-end chain (MEC) analysis and second, to introduce an alternative approach to segment the market based on consumers’ motivation using decision segmentation analysis (DSA). Design/methodology/approach DSA was used as advanced segmentation procedure of hierarchy value maps (HVMs) produced by MEC analysis. Findings The findings suggest that there are two main segments of local food consumers in urban Indonesia: value-for-money and health benefits. The value-for-money segment is dominant when making local food purchasing. Research limitations/implications This study sample is not representative of local food consumers in urban Indonesia as only three urban cities were interviewed. Practical implications An understanding of the motivation-based segmentation of local food in urban cities is a useful tool in order to reinforce and attract local food consumers to consume more locally grown food. Originality/value This study reveals the motivation-based segmentation of local food in urban cities in Indonesia.

The curvilinear relationship between advice-giving and innovative capability: a knowledge exchange and combination explanation of the moderated relations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dao-Jin Wang ◽  
Hong-Jiang Lv ◽  
Ying-Tang Zhou
Keyword(s):  
Indirect Effect ◽  
Design Methodology ◽  
Knowledge Exchange ◽  
Curvilinear Relationship ◽  
Content Type ◽  
Advice Giving ◽  
Innovative Capability ◽  
Low Levels ◽  
Practical Implications

Purpose The purpose of this paper is to elucidate how the advice-giving affects innovative capability by involving knowledge exchange and combination as a mediator and contextual ambidexterity as an important contingency. Design/methodology/approach Based on a survey of 96 Chinese teams, a set of hypotheses was tested using regression analyzes. Findings The findings showed that contextual ambidexterity moderates the indirect effect of advice-giving on innovative capability through knowledge exchange and combination. When contextual ambidexterity is high, workers engage in more knowledge exchange and combination for the team at intermediate levels of advice-giving, the indirect effect of advice-giving at low levels and at high levels exist. When contextual ambidexterity is low, there is no indirect effect of advice-giving at any level. Practical implications Managers should be aware of the inverted U-shaped relationship between advice-giving and innovative capability and strengthen the construction of contextual ambidexterity. Originality/value This paper makes up for the theoretical gap between advice-giving and innovative capability. Furthermore, it provides a theoretical reference for practitioners to improve their innovative capability.

Change is not just analogue but a data-driven vicious circle

2019 ◽  
Vol 18 (4) ◽  
pp. 150-154
Author(s):  
Charles Hipps
Keyword(s):  
Design Methodology ◽  
Vicious Circle ◽  
Data Driven ◽  
Vicious Cycle ◽  
Content Type ◽  
Talented People ◽  
Speed Up ◽  
Market Needs ◽  
Learning From Others

Purpose Change is no longer an event in HR. Competition is tougher than ever, and this battle for top talent is a vicious cycle that doesn't stop but reinvents itself all the time. The recruitment market needs to be more responsive to the continuous cycle of innovation and recognise the increasingly competitive marketplace that is rapidity getting tighter. Design/methodology/approach With more than 20 years as the founder of a leading recruitment technology vendor, the detail and content supplied in the feature are all of the author’s own thoughts and experiences, drawn from his own expertise and learning from others he has met en route. Findings More often than not, recruitment teams are doing what they have always done – seeing the same candidates and visiting the same events. Change, or more specifically in this case, technology, actually has the ability to speed up the process, enhance the candidate experience and give time back to recruiters to spend with the candidates. Originality/value It is widely known that talented people have higher expectations and opportunities than ever before. That makes it crucial for companies to reach them, deliver a highly engaging candidate experience and nurture a relationship well ahead of open opportunities.

scholarly journals Airline passengers’ perceptions of service quality: themes in online reviews

2019 ◽  
Vol 31 (2) ◽  
pp. 855-873 ◽  
Author(s):  
Ana Brochado ◽  
Paulo Rita ◽  
Cristina Oliveira ◽  
Fernando Oliveira
Keyword(s):  
Social Media ◽  
Design Methodology ◽  
Online Reviews ◽  
Value For Money ◽  
Content Type ◽  
The Core ◽  
Content Analyses ◽  
Airline Passengers ◽  
Media Platform ◽  
Post Purchase

PurposeThis paper aims to identify the main themes shared in online reviews by airline travellers, as well as which of these themes were linked with higher and lower value for money ratings.Design/methodology/approachThe research used mixed content analyses (i.e. quantitative and qualitative) to examine 1,200 reviews of six airline companies shared by airline travellers in a social media platform.FindingsThe analyses revealed nine themes in descriptions of airline travel experiences. These are the core services during “flights”, “airport” operations, crew and ground “staff”, ticket “classes”, “seats”, inflight “services”, “entertainment”, overall experiences of “airlines” and post-purchase recommendations of with which companies to “fly”. Low value for money ratings are linked with the “airport” and “flights” themes.Originality/valueThe results offer useful insights into airline travellers’ overall experiences based on social media information and facilitate the identification of the main themes linked with different value for money ratings.

How can European museums reach sustainability?

2017 ◽  
Vol 72 (3) ◽  
pp. 303-318 ◽  
Author(s):  
Nuria Recuero Virto ◽  
Maria Francisca Blasco López ◽  
Sonia San-Martín
Keyword(s):  
Market Orientation ◽  
Customer Value ◽  
Design Methodology ◽  
Marketing Strategies ◽  
Value For Money ◽  
Content Type ◽  
Value Perceptions ◽  
Decision Making Processes ◽  
The Impact ◽  
Practical Implications

Purpose This research aims to provide evidence of the impacts of market orientation, customer value approach (through prestige, value for money and reputation for quality) and innovation on museum sustainability. Design/methodology/approach The model is analysed through partial least squares (PLS-SEM), using a sample of 549 European museums. Findings The results reveal that reputation for quality, prestige, innovation and value for money positively and significantly influence museum sustainability. Interestingly, the most meaningful linkage is between market orientation and innovation. Practical implications This research helps museums that need to increase their customer value and innovativeness so as to ensure museum sustainability. It proves that museum managers have to increase employees’ involvement in decision-making processes. Originality/value By using a wide sample of European museums, this study suggests that museum managers need to consider the impact of marketing strategies and customer value perceptions on the economic and social sustainability of museums.

The Mexican consumer, reluctant or receptive to new foods?

2016 ◽  
Vol 118 (3) ◽  
pp. 734-748 ◽  
Author(s):  
Lizbeth Salgado Beltrán ◽  
Dena M. Camarena Gómez ◽  
Jonathan Díaz León
Keyword(s):  
Design Methodology ◽  
Consumer Attitudes ◽  
Demographic Variables ◽  
Monthly Income ◽  
Urbanization Level ◽  
Content Type ◽  
Novel Foods ◽  
Degree Of Acceptance ◽  
Low Levels ◽  
Made In

Purpose – The purpose of this paper is to measure the relative degree of rejection or reluctance to try new foods of the Mexican consumers. Design/methodology/approach – To measure the degree of acceptance or rejection that individuals have for foods that are unusual in their diets, a phobia scale was used to new foods developed by Pliner and Hobden (1992) Food Neophobia Scale (FNS). The authors also distinguished between individuals’ predisposition to taste new foods, “neo-phobic” (lower bias) and “neo-philic” (predisposition). Additionally social and demographic variables such as age, gender, monthly income level and marital status to discuss relations with the FNS scale were incorporated. Findings – The results have shown that Mexican consumers show relatively low levels of phobia toward new foods, but there may be differences in accordance with the characteristics of the environment, the proximity of another culture or urbanization level have a significant influence on consumer attitudes. Originality/value – In Mexico the development of new foods has increased, in a recent study 83 percent of respondents indicated they are interested in buying new foods on the market. Studies of novel foods phobia have been made in various international contexts, in Mexico, however, the exploration and understanding of consumer attitudes toward foods that are unusual in their diets is incipient. This study represents one of the first contributions in this regard and more so to focus specifically on the Mexican consumer.

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