Customer relationship management and higher education in India

Educational institutions worldwide are undergoing fundamental shifts in how they operate and interact with their “customers”, students, alumni, donors, and faculty members. Higher education, especially the management education has been changing rapidly and educational institutions are compelled to focus and shift their strategies on student community, faculty members, and industrial organizations so that they remain relevant to the society at large. A nation can remain competitive and its economy can continue grow, only if the quality of knowledge provided by higher education institutions becomes meaningful. Technological, economic, sociological, and governmental forces are altering education dramatically, impacting its institutions, teachers, students, funding sources, and basic function in society. To unlock potential and help talented people to gain advanced training, whatever their background, requires customer-centric approach to education.

Evaluating the Predominant Attitudes of Teachers and Principals Towards Educational Programs for Gifted Students in Elementary Schools: تقييم المواقف السائدة من المعلمين ومديري المدارس نحو البرامج التعليمية للطلاب الموهوبين في المدارس الابتدائية

The current systematic review of the literature (SLR) is divided into different sections starting with the introduction section. That being said, there is a discussion section that broadly evaluates different topics in addition to the summary findings that emerge from the study by discussion, there are mixed results about teachers' prevailing attitudes toward gifted students, and there are programs developed in order to promote the special needs of gifted children that teachers and school administrators are aware of. The study methodology depends on conducting tests and examining opinions about the subject and the guidance that it applied, and concluded that the gifted show distinctive qualities that differ from other students, and therefore they need special intervention programs to achieve the best educational results, and there are some school principals and talented people who support the programs that It aims to help the gifted, and there are others who do not support these programs, and various governments support programs that help Gifted students in the educational process and dealing with them in a way that supports their talents, and there are recommendations that were deduced from the study, which is that attention should be paid to identifying gifted students in educational institutions to work on their involvement in educational programs for the gifted, especially in primary schools, and there must be a positive response towards gifted education programs by Teachers and school administrators, work to develop these programs.

Employee Engagement as a Function of Perceived Organizational Support and Organizational Justice

In today's world, finding dedicated employees is difficult. It is important to identify the root factors that lead to employees being engaged. Employee Engagement is influenced by perceptions of organizational support and organizational justice. Employee engagement and retention are high priorities for HR executives. Disengaged workers are a major contributor to high turnover of employees, and heavily active businesses reduce both sales and staffing costs. Employees who are passionate about their jobs are more likely to be productive on a regular basis. According to Gallup data, companies with a high level of engagement show 22 per cent higher productivity. Today, the test isn't only barely holding talented people, but completely captivating them, capturing their psyches and hearts at any point of their working lives. It's more difficult to attract top talent than before. The aim of this empirical study was to learn more about the factors that influence employee engagement in the steel industry. Keywords: Employee Engagement, Perceived Organizational Support, Organizational Justice

WESTERN SCIENCE HUMILIATION AS A SYMPTOM OF THE WHOLE CIVILIZATION DECLINE

Some aspects of the radical change of value orientations in modern western science are considered. Influenced by leftist ideology and under the slogans of abstract justice, the leadership of European and North American institutions is trying to expand the presence of new members in the scientific and educational spheres on the quota basis, taking into account racial and gender rather than meritocratic characteristics (high-quality basic and university education level, persistence to obtain new knowledge, developed mental abilities in this area). It has been shown that the rapid legislative or illegal introduction of quotas for minorities instead of increasing their scientific level and well-being can only limit the recruiting of talented people of any gender or race into science and will result in the decline of the world science as a whole.

My Dad. Life and Art of Teacher and Artist Sergiy Solodovnyk

This article dwells upon the life path and the art of an artist and teacher, professor of Kharkiv Art and Industrial Institute (now Kharkiv State Academy of Design and Fine Arts) – Sergiy Solodovnyk (1915–1991) – my Dad. It is described in what way important events or important meetings with talented people can influence the development of personality, the formation of the artist’s and teacher’s views upon the methods of teaching and drawing and imagery in Arts, also the choice of the subject matter and genre. In artistic creation, both innate personality traits and those acquired in the process of studying the world, through which the artist passes in the process of creating a work of art and his formation as a person, as a lecturer or Teacher, are of great importance. The influence of his personality upon the students of several generations. His great importance in my life as a wise, delicate and caring dad. It is underlined in this article that good, honest deeds, love to people, homeland and to his direction in Art, sensitive attitude to the youth will always find reflection in human souls.

MANAGING DIVERSITY IN ORGANISATIONS TO GAIN COMPETITIVENESS

Organizations the world over is increasingly finding themselves coping with the changes taking place in their environment. There are two sets of forces that are changing the once familiar organizational landscape increasing reliance on teams and the changing workforce. This is bringing more and more people from diverse backgrounds into contact with one another. In general, diversity refers to the ways that people in organizations differ. That sounds simple, but defining it more specifically is a challenge because people in organizations differ in many ways-races, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, and more. Managing diversity means establishing a heterogeneous workforce to perform to its potential in an equitable work environment where no member or group of members has an advantage or a disadvantage. Effectively managing diversity helps organizations to identify and capitalize on opportunities to improve products and services, attract, retain, motivate and utilize talented people effectively improve the quality of decision-making at all organizational levels and reap the many benefits from being perceived as a socially conscious and progressive organization. The paper attempts to analyze the mechanism of leveraging and unleash the powerful benefit of a diverse workforce in work organization.

Analysis of Fractures and Disability Defects Accidents in Lian Oil Company by Tripod Beta Technique

Introduction: Undoubtedly, the first step in controlling accidents is to analyze them to identify the root causes. In this study, the root causes of accidents leading to severe consequences have been analyzed using the beta tripod technique in Lian Oil Company. Materials and Methods: The research method is descriptive-analytical. In this research, the events of 2020 in two barrel-making and barrel filling units of Lian Oil Refining and Trade Company have been investigated. The tripod-beta method is one of the methods of tracing the roots of accidents, which is widely used in the oil industry because of its special attitude towards the element of human error. Using investigator software, a tripod beta diagram related to three fracture and disability accidents was drawn and after recording and identifying the relevant causes and obstacles, corrective measures were taken to prevent similar accidents. The basis of accident control is the creation of appropriate control and defense systems in such a way as to prevent the interconnection and interaction of the risk factor and the target factor. Results: The results of this study show that non-compliance with safety principles due to reduced staff awareness and lack of long-term and short-term training are the root causes of accidents studied and had the highest impact on these events. 45% of cases were related to the cause of the accident. Other cases after training have had almost the same effect on the occurrence of events. Each of the cases accounted for 11% of the causes of the accidents. Conclusion: Beta tripod technique is currently one of the best methods for tracing the roots of accidents. The results also indicate that effective measures in the normal time phase, i.e. employing more talented people, conducting training at the beginning of employment, and upstream perspective, i.e. operator coordination with hardware and methods of implementation in the phase of ideas and thinking and design will greatly prevent accidents.

Family as a national archetype of forming aristocratic personality: relationship between Lesia Ukrainka and Mykhailo Drahomanov.

The phenomenon of the Kosach-Dragomanov family is considered in this article as a national archetype of the Ukrainian mentality, the influence of this family on the formation of such an aristocratic personality as Lesіa Ukrainka during difficult times of socio-political life. Special attention has been paid to the creative and human relationships between Lesia and her uncle Mykhailo Drahomanov whose influence on her was undeniable and extremely beneficial. Her pedigree in particular has been traced. Heredity of generations, the appearance of ingenious personalities is always the subject of special attention. The decisive moment in defining these processes is the appearance of new people, more precisely people of new formation, people of progressive thinking, who are the driving force and foundation of historical change. New generations should not be indifferent to their great predecessors. Lesіa Ukrainka as a creative nature could not be indifferent to the talents and skills of talented people, the circle of her friends, acquaintances and supporters was extremely wide as well as the measurement of her interests. The subject of this article is to highlight the important role of the family and the environment in general in forming a young person as a personality. The challenges of the modern times, in particular, in the field of humanistic educational tendencies, require an appeal to moral authorities in the history of the development of the Ukrainian nation. Keywords: apriori fantasies; bourgeois liberal; positivist scientist; state terrorism; amateurism; ethnography; “Europeanism”; national consciousness; political leader; socio-political thought.

Features of copyright protection of some specific works of contemporary art

Ulitina O. Features of copyright protection of some specific works of contemporary art. The article is devoted to the legal protection issues of the atypical objects of copyright, which belong to modern arts. The place and role of such objects in the system of copyright objects are defined. Based on the study of doctrinal provisionson such atypical objects, their differences from traditional objects of copyright are determined. In article it is also indicated how the place of such objects in the system of contemporary art influences it.An analysis of the Ukrainian legislation and the foreign countries legislation in this area was made, and it allowed to identify such atypical objects in the system of modern art works and in the system of copyright objects.Contemporary art is interesting and complex phenomenon, which is characterized by the great influence of technology, rapid development and large profits. Today, as never before, we can say that creativity can benefit its creator, and art is becoming more accessible to anyone who wants to create something.New platforms for creativity often appear. Frequently they are free of charge, and help new authors to gain an audience and become popular. This process can be observed in almost all creative fields. That has given the impetus to the rapid development and rise of all manifestations of art.Of course, the Internet influences thisprocess the most. The Internet provides access to great opportunities for creating works and promoting them among content consumers. The Internet quickly makes talented people rich and popular, but it also quickly makes people forget about yesterday's idols.However, such processes are beneficial for the art development and modern culture strengthening. They lead to the new arts emergence and to the development of culture and creativity in general, as well as attract funds to the creative industries.This situation leads to the emergence of new atypical copyright objects, which remain outside the legal regulation, and sometimes are found on the verge of infringement of copyright and related rights.Due to the opportunities created by technological and technical development, creativity becomes more accessible, art becomes the prerogative not only of professional artists, but of ordinary talented people. This leads to the emergence of new interesting types of works, the legal status of which is sometimes quite difficult to determine. So the article is dedicated to the issues of legal regulating of this new atypical copyright objects.Key words: copyright, untypical objects, copyright protection

Doseganje uspehov z nadarjenostjo zaposlenih

Research Question (RQ): How can organizations achieve success with the talent of their employees? Purpose: The purpose and goal of the research are to determine the connection between the performance of organizations and the talent of employees in organizations and to determine what influences the search for and development of employee talent and, thus, ensures the achievement of competitiveness and success of the organization. Method: In the research, we used a quantitative method based on the analytical study. In the analysis, we used professionals from the scientific literature based on achieving success with the talent of employees. Results: By seeking and investing in the development of employee talent, organizations ensure adequate flexibility and competitiveness in the market, which emphasizes the achievement of organizational success. Successful organizations value their employees and by investing in employees they achieve the goals of the organization and employees. Organization: Highly successful organizations recognize the importance of investing in employees and developing their talent if they are to achieve business success. Society: Having as many talented people in your organization as possible is the greatest desire of modern managers. Organizations must be focused on finding and developing employee talent and are aware of the importance of this for achieving performance. Originality: In the research, we present an overview of achieving the success of organizations with the talent of their employees. Limitations/Future Research: We limited ourselves to a review of existing articles and content related to achieving success with employee talent. Research within the chosen organization could be continued.