Leadership in a time of financial crisis: what do we want from our leaders?

2015 ◽  
Vol 36 (5) ◽  
pp. 612-627 ◽  
Author(s):  
Arlene Haddon ◽  
Catherine Loughlin ◽  
Corinne McNally
Keyword(s):  
Mixed Methods ◽  
Mixed Method ◽  
Sex Role ◽  
Qualitative Interviews ◽  
Crisis Leadership ◽  
Organizational Crisis ◽  
Content Type ◽  
Mixed Methods Approach ◽  
Nuanced Understanding ◽  
Method Approach

Purpose – The purpose of this paper is to gain a nuanced understanding of what employees want from leaders in an organizational crisis context. Design/methodology/approach – The authors use a mixed methods approach to explore employee leadership preferences during organizational crisis and non-crisis times using the Multi Factor Leadership Questionnaire (Avolio and Bass, 2004), and qualitative interviews. The authors also investigate sex roles using the Bem Sex Role Inventory (Bem, 1981). Findings – The mixed method approach reveals some potential limitations in how leadership is typically measured. The qualitative findings highlight employees’ expectations of leaders to take action quickly while simultaneously engaging in continuous communication with employees during crisis. None of the components of transformational leadership encapsulate this notion. Originality/value – The mixed methods approach is novel in the crisis leadership literature. Had the authors relied solely on the quantitative measures, the importance of continuous communication during crisis would not have been apparent. As a result of this approach, the findings suggest that widely used and accepted measures of leadership may not adequately capture leadership in a crisis context. This is timely as it aligns with current literature which questions the way this construct is operationalized (Van Knippenberg and Sitkin, 2013).

scholarly journals Fun, inspiration and discovery: from momentary experiences to overall evaluations

2017 ◽  
Vol 29 (7) ◽  
pp. 1937-1955 ◽  
Author(s):  
Wei Liu ◽  
Beverley Sparks ◽  
Alexandra Coghlan
Keyword(s):  
Mixed Methods ◽  
Single Case ◽  
Customer Experience ◽  
Content Type ◽  
Mixed Methods Approach ◽  
Key Variables ◽  
The Relationship ◽  
Method Approach ◽  
Practical Implications

Purpose This paper aims to use a concurrent mixed method approach to explore the key variables that can influence customer experience at a food and wine event. Design/methodology/approach A concurrent mixed methods approach, using a participant-generated image (PGI) method, together with a recall survey, provided images with associated narratives, descriptive statistics, correlations and hierarchical multiple regression analysis to explore how attendees appraise their experiences based on their goals and the link between experience appraisals and overall evaluations. Findings Through the PGI method (N = 25), the authors determined that customer experience at the event could be viewed as a hierarchical model, comprising a fundamental sensory experience together with three higher-order customer experience components (fun, discovery and inspiration). A separate concurrent recall study (N = 598) demonstrated the relationship between the same four customer experience components and overall satisfaction as well as recommendation and repeat visitation. Practical implications The results suggest that to promote positive customer experiences, along with the product of the event itself, event managers should focus on activity programs that are fun, inspirational and novel, as well as sensory. Originality/value This study focuses on a single case study of an event to examine and extend our understanding of customer experience. The use of a concurrent mixed methods approach provides us with different types of data from two separate samples of participants. By integrating data from each study the authors are able to build a conceptual model of the salient dimensions of customer experience and then quantitatively analyze how these salient dimensions are related to outcome variables.

scholarly journals Potential challenges in conducting clinical trials with mixed methods approach

2019 ◽  
pp. 17
Author(s):  
Muhamed Ibnas ◽  
M. Asim ◽  
B. Sathian
Keyword(s):  
Clinical Trial ◽  
Qualitative Research ◽  
Clinical Trials ◽  
Mixed Methods ◽  
Clinical Research ◽  
Mixed Method ◽  
Mixed Method Research ◽  
Mixed Method Approach ◽  
Mixed Methods Approach ◽  
Method Approach

Background: Clinical trial is being conducted to assess the safety, efficacy and/or dosage regimen of a drug or therapeutic intervention in human subjects which are carefully selected on predetermined criteria. On the other hand, qualitative research is open-ended focuses on the depth of understanding of issues that are beyond the scope of quantitative analysis. Although, quantitative method is predominated in clinical research; over the past decade qualitative approach is being recognized for its value and unique contributions and is increasingly incorporated in clinical research. The combination of these two approaches in a single study is referred as Mixed Method design. Herein, we aim to explore the major challenges and pitfalls in conducting clinical trials with mixed method approach. Materials and methods: We reviewed the published literature in English language through the research engines (PubMed and Google Scholar) involving clinical trials/studies with mixed method approach to look for the potential challenges and issues identified during the conduct of mixed method research (MMR). Results: There are various issues in conducting clinical trials with mixed methods approach as it is time consuming, requires expertise, skills and methodological training for both quantitative and qualitative research. Also, there are a number of challenges observed while conducting MMR, such as obtaining informed consent, safety events reporting, data retrieval, study documentation, data confidentiality and storage, inappropriate integration and interpretation of the data as well as incorrect ordering, preferences and objective of each method. Conclusion: Use of hybrid approach in clinical trial can provide deeper understanding and insights of research question with higher validity and reliability. MMR has certain challenges which can be overcome by in-depth methodological training and collaboration. Therefore, strong collaboration between clinical and social scientists in necessary to design a competitive funding grant for mixed method research. Finally, integration and implementation of MMR is crucial for conducting pragmatic trials.

Drivers of SMS advertising acceptance: a mixed-methods approach

2019 ◽  
Vol 13 (1) ◽  
pp. 96-118 ◽  
Author(s):  
Yousra Bakr ◽  
Ahmed Tolba ◽  
Hakim Meshreki
Keyword(s):  
Mixed Methods ◽  
Brand Equity ◽  
Qualitative Interviews ◽  
Perceived Value ◽  
Perceived Usefulness ◽  
Integrative Model ◽  
Survey Study ◽  
Theory Approach ◽  
Content Type ◽  
Mixed Methods Approach

Purpose The study aims to identify and explore the antecedents to short message service (SMS) advertising acceptance as an effect to the entire process of communicating the SMS ad. Design/methodology/approach The study follows a sequential mixed-methods approach, starting with qualitative interviews, to build the research model following the grounded theory approach and then a quantitative survey study to apply the model to two types of ads (discount and notification ads). Findings Perceived value, ad trust and channel acceptance are crucial to the attitude towards SMS ads. Relevance, content, brand equity and perceived usefulness are significant triggers to perceived value and trust, with an emphasis on importance of brand equity in trusting discount ads. Practical/implications Accurate targeting and personalisation are crucial to ensure that SMS ads are useful and relevant to recipients. SMS advertising is more effective when the recipients are already connected with the brand. Including the brand name as the sender increases both value and trust. Transparency and adequate information are important for gaining trust especially for discount ads. Originality/value The study proposes an integrative model for SMS advertising acceptance after a rigorous consideration of all elements in the process of communicating the SMS ad following the GTA. The study also highlights the differences between the acceptance models for discount and notification ads.

scholarly journals Women fishers in Norway: few, but significant

2019 ◽  
Vol 18 (3) ◽  
pp. 259-274 ◽  
Author(s):  
Siri Gerrard ◽  
Danika Kleiber
Keyword(s):  
Gender Equity ◽  
Gender Gap ◽  
Mixed Method ◽  
Statistical Data ◽  
Geographic Location ◽  
Quota System ◽  
Mixed Methods Approach ◽  
Nuanced Understanding ◽  
Method Approach

Abstract Professional fishing and fisheries quota systems can affect women and men differently, yet gender analysis of quota systems is rare. In this article, we use a feminist framing and a mixed methods approach to examine the long-term gendered effects of the introduction of the 1990 quota system in Norway. Using statistics from the National Fishery Registry and the Directorate of Fisheries, we found that the number of women and men registered as fishers has declined since 1990 (an overall decline of 59%). Over this period, men have consistently outnumbered women among registered fishers (2.7–3.2% women), among boat owners (2.23% women in 2017) and particularly among owners of larger boats (> 11 m), which can have multiple quotas (0.35% women in 2017). However, changes in the age and geographic location among women fishers reflect changes to fisheries overall, as well as highlighting the gender-blind entry barriers that disproportionately impact women. In addition, contextualising statistical data with participant interviews conducted in North Norway, especially in Finnmark, enables us to examine more closely why the gender gap remains. This mixed method approach also identifies changes women and men working in fisheries have undergone, while also addressing women fishers’ political efforts to improve gender equity in Norwegian fisheries. Our study contributes to a more nuanced understanding of Norwegian coastal fishing, and particularly women’s small but significant presence.

Management of e-resources in academic libraries in Ghana: Copyright implications

IFLA Journal ◽  
2021 ◽  
pp. 034003522110271
Author(s):  
Theresa L Adu ◽  
Thomas B van der Walt
Keyword(s):  
Distance Education ◽  
Mixed Methods ◽  
Distance Learning ◽  
Academic Libraries ◽  
Online Courses ◽  
Qualitative Interviews ◽  
Digital Resources ◽  
Mixed Methods Approach ◽  
Sequential Mixed Methods ◽  
Library Staff

This study investigated the copyright issues surrounding the management of e-resources in academic libraries in Ghana. Forty-seven library staff and head librarians from four academic libraries were engaged using questionnaires and qualitative interviews in a sequential mixed-methods approach to generate data for this study. The findings indicate that in all four institutions copyright issues arose with the provision of distance learning, online courses and e-reserves services. All the respondents stated that they or their colleagues had had faculty ask questions on copyright issues. However, the professional librarians indicated that the library was not consulted and the instructors for online courses or distance education programmes did not cooperate with librarians; rather, the department posting the materials made the decisions on copyright regarding the usage of digital resources for distance learning, online courses or e-reserves. This does not augur well for the management of copyright of e-resources in academic libraries in Ghana.

The Path to Adulthood: A Mixed-Methods Approach to the Exploration of the Experiences of Unaccompanied Minors in Portugal

2021 ◽  
Author(s):  
Carla Moleiro ◽  
Sandra Roberto
Keyword(s):  
Young Adults ◽  
Mixed Methods ◽  
Residential Care ◽  
Host Country ◽  
Qualitative Interviews ◽  
Autobiographical Narratives ◽  
Unaccompanied Minors ◽  
Mixed Methods Approach ◽  
Age Of Majority ◽  
The Voice

Abstract Unaccompanied minors who reach the age of majority often experience this transition as a complex stage. Insecurity and helplessness may arise and, in some cases, survival without the support of the institutions and services that previously protected them as minors in the host country may mean becoming at risk for social exclusion. The objective of the present study was to characterize unaccompanied minors in Portugal (N = 67) and understand the processes of transition into the age of majority, using a mixed-methods approach. Quantitative (survey) and qualitative (interviews on autobiographical narratives) methodologies were used as a means of acknowledging the voice of minors/young adults in their trajectories and experiences. Two groups were included, with minors (in residential care) and youths who had already reached adulthood (living independently). Results illustrate diverse reasons for arrival in Portugal and distinct strengths and struggles in the integration experiences, with both positive and negative aspects being identified in the transition to autonomy.

An evaluation of the impacts of construction professionals’ conflict on performance in the Nigerian construction industry

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Benjamen Sunkanmi Adeyemi ◽  
Clinton Ohis Aigbavboa
Keyword(s):  
Construction Industry ◽  
Mixed Method ◽  
Design Methodology ◽  
Quantitative Method ◽  
Professional Organization ◽  
Southwestern Part ◽  
Content Type ◽  
Great Performance ◽  
Method Approach ◽  
Practical Implications

PurposeThis study aims to evaluate impacts of construction professionals (CPs) conflict on performance in the Nigerian construction industry (NCI).Design/methodology/approachA quantitative method was used for this research. Questionnaires were sent to various CPs in Southwestern part of Nigeria. A total of 150 questionnaires were sent out, while 135 were gotten back from the partakers. The data received from the partakers were computed by applying descriptive and exploratory factor analysis.FindingsIn this study, conflict leads to the abandonment of the CPs’ task being rated highest by the participants. This was followed by conflict that results in insufficient communication, generates job pressure, results to frustrations and displeasure among the CPs, helps in early problem identification, causes work damage among professionals, helps in solving professional organization problems, improves productivity of professionals, improves communication among the professionals and so on.Research limitations/implicationsThis paper is limited to CPs that are members of professional bodies in Nigeria, and only 135 participants participated. Though, this paper suggests that a mixed-method approach should be utilized in further studies with a wider coverage.Practical implicationsThe findings from this paper will increase the understanding of CPs in Nigeria on various impacts of conflict on performance in the construction industry, most specifically the professional bodies. Moreover, this study will increase the knowledge of CPs to always avoid whatever that leads to the abandonment of their tasks. Additionally, this study will benefit the CPs to avoid insufficient communication among themselves, in order to accomplish great performance and efficiency in their respective professional bodies.Originality/valueSince previous studies on impacts of construction conflict in Nigeria were only focused on contractors and consultants in construction project, this current study filled the gap by evaluating the impacts of CPs’ conflict on performance in the NCI. Also, the method of analysis used for this study is exemptional because previous studies have overlooked the method. However, it is recommended that CPs must communicate more with others so as to ensure favorable conflict effects on performance.

Expatriate assignments: the “same” job may require different tasks

2019 ◽  
Vol 14 (2) ◽  
pp. 227-239
Author(s):  
Scott Martin ◽  
Reynold James
Keyword(s):  
Mixed Method ◽  
Positive Impact ◽  
Host Countries ◽  
Content Type ◽  
Management Processes ◽  
Task Differences ◽  
Expatriate Assignments ◽  
Development And Management ◽  
Method Approach ◽  
Practical Implications

Purpose Given a specific job, this paper aims to examine if the tasks change when moving from one country to another, and if so, whether such changes are at least partly a function of environmental factors. Design/methodology/approach A mixed-method approach (surveys and interviews) with professional-level expatriates based in the UAE. Findings The results indicated that the “same” job often required different tasks depending on the country. Given a matching job between home and host countries, 66 per cent of respondents indicated that the job was different and on average, 20 per cent of the job was perceived to be different. Environmental forces did account for meaningful task differences. Legal and regulatory forces were a particularly important driver of task differences. Practical implications It is important to consider potential task differences in connection with expatriate assignments. Attending to task differences can have a positive impact on staffing, development and management processes. Originality/value Given the “same” job, the specific tasks may be different depending on the country.

scholarly journals Stroke knowledge: Developing a framework for data integration in a sequential exploratory mixed method study

2020 ◽  
pp. 263208432097804
Author(s):  
Paulann Grech ◽  
Reuben Grech
Keyword(s):  
Mixed Methods ◽  
Data Integration ◽  
Mixed Method ◽  
Large Population ◽  
Mixed Methods Design ◽  
Research Problems ◽  
Problem Solvers ◽  
Stroke Knowledge ◽  
Method Approach ◽  
Research Endeavour

Mixed methods have emerged as potential problem solvers particularly where traditional mono-method approaches fail to deal with specific research problems. The integration of quantitative and qualitative data within mixed methods approaches is central and should be carefully planned and executed. It is equally important to choose an appropriate mixed methods design, that promises to answer the research questions posed at the start of the research endeavour. The authors used an exploratory sequential mixed method approach to explore stroke knowledge and educational needs in a large population. They present the development and use of a framework (matrix) to ensure comprehensive and transparent data integration in their study and may be used as a template for future studies.

scholarly journals The quality of orientation in ODL

2019 ◽  
Vol 14 (1) ◽  
pp. 50-63
Author(s):  
Silvanos Chirume ◽  
Mathias Taririro Dick
Keyword(s):  
Mixed Methods ◽  
Time Management ◽  
Content Type ◽  
Mixed Methods Approach ◽  
First Semester ◽  
Staff Members ◽  
Regional Campus ◽  
Common Policies ◽  
Address System

PurposeThe purpose of this paper is to assess the consistency with which quality is maintained in the orientation process. Orientation is a key university process intended to prepare new students for life in higher education (HE). For open and distance learning (ODL), orientation can be a key process for lessening some of the challenges associated with the separation of the learner and the lecturer. Indeed, for ODL students, orientation can be fraught with a variety of challenges one of which could be quality problems.Design/methodology/approachConvenient sampling was used to obtain a total of 89 students in the first semester and 34 students in the second semester. The respondents came from all the eight districts in the Midlands province of Zimbabwe. They belonged to various degree programmes found in the eight faculties of the institution. Correlation was used to determine quality variations. Using a mixed methods approach, the study sought the views of the students and the relationships between activities done in the two semesters of 2018. SPSS version 16.0 software was used to compute Spearman’s correlations whereas content analysis was used to analyze the open-ended responses to the questa-view. This mixed methods approach helped the researchers to analyze and compare the quality of the orientation sessions.FindingsResults yielded a positive and high significant correlation between first and second semester variables (r=0.916,p=0.000), a finding indicating that staff members in the Midlands Regional Campus of Zimbabwe Open University have not changed their ways of conducting orientation. On a scale of 1 (least effective) to 5 (most effective), the average ratings for the presentations in the first and second semesters were 4.08 and 4.26, respectively. In the qualitative analysis, adequacy of the venue, timing, coverage of aspects and use of media were all rated positively for the two sessions. However, for the two sessions, some students mentioned negative sentiments to do with the provision of needed materials at time of student registration, the public address system, orientation packages, time management and communication.Research limitations/implicationsThis paper looks at the process of orientation as it was done at one regional campus of an ODL institution in Zimbabwe. It also analyses the quality of the orientation using correlation as a lens that measures consistency and also by critically analyzing content in the respondents’ voices. Implications are that the findings and recommendations can also be applied in other ODL (and even non-ODL) institutions with a view of finally coming up with common policies and procedures with regards to providing quality service and support to the twenty-first century student.Practical implicationsFindings were relevant and could be used for designing applicable orientation programmes in ODL institutions and for improving the quality of student support and services.Originality/valueWhile a number of studies have been carried out on orientation in HE, it would appear that research on orientation in ODL institutions, especially in Zimbabwe, appears minimal, hence this study covers an unexplored niche.

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