An evaluation of the impacts of construction professionals’ conflict on performance in the Nigerian construction industry

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Benjamen Sunkanmi Adeyemi ◽  
Clinton Ohis Aigbavboa
Keyword(s):  
Construction Industry ◽  
Mixed Method ◽  
Design Methodology ◽  
Quantitative Method ◽  
Professional Organization ◽  
Southwestern Part ◽  
Content Type ◽  
Great Performance ◽  
Method Approach ◽  
Practical Implications

PurposeThis study aims to evaluate impacts of construction professionals (CPs) conflict on performance in the Nigerian construction industry (NCI).Design/methodology/approachA quantitative method was used for this research. Questionnaires were sent to various CPs in Southwestern part of Nigeria. A total of 150 questionnaires were sent out, while 135 were gotten back from the partakers. The data received from the partakers were computed by applying descriptive and exploratory factor analysis.FindingsIn this study, conflict leads to the abandonment of the CPs’ task being rated highest by the participants. This was followed by conflict that results in insufficient communication, generates job pressure, results to frustrations and displeasure among the CPs, helps in early problem identification, causes work damage among professionals, helps in solving professional organization problems, improves productivity of professionals, improves communication among the professionals and so on.Research limitations/implicationsThis paper is limited to CPs that are members of professional bodies in Nigeria, and only 135 participants participated. Though, this paper suggests that a mixed-method approach should be utilized in further studies with a wider coverage.Practical implicationsThe findings from this paper will increase the understanding of CPs in Nigeria on various impacts of conflict on performance in the construction industry, most specifically the professional bodies. Moreover, this study will increase the knowledge of CPs to always avoid whatever that leads to the abandonment of their tasks. Additionally, this study will benefit the CPs to avoid insufficient communication among themselves, in order to accomplish great performance and efficiency in their respective professional bodies.Originality/valueSince previous studies on impacts of construction conflict in Nigeria were only focused on contractors and consultants in construction project, this current study filled the gap by evaluating the impacts of CPs’ conflict on performance in the NCI. Also, the method of analysis used for this study is exemptional because previous studies have overlooked the method. However, it is recommended that CPs must communicate more with others so as to ensure favorable conflict effects on performance.

scholarly journals Integrated solutions for total asset management through “RIVANS”

2017 ◽  
Vol 7 (1) ◽  
pp. 5-18 ◽  
Author(s):  
Hedley Smyth ◽  
Aaron M. Anvuur ◽  
Illona Kusuma
Keyword(s):  
Asset Management ◽  
Mixed Method ◽  
Design Methodology ◽  
Total Asset ◽  
Technical Solution ◽  
Structured Interviews ◽  
Content Type ◽  
Project Lifecycle ◽  
Method Approach ◽  
Practical Implications

Purpose Examine the extent of integration in delivering value from design and construction (DC) activities for total asset management (TAM) and operations post-completion. DC and operations and management (OM) are both addressed. The problem owners are those in roles and organisations responsible for integrating DC with OM. The purpose of this paper is to show the extent of integration between actors along the project lifecycle. Relationally integrated value networks (RIVANS) provide the conceptual lens for the analysis. Design/methodology/approach A mixed method approach was used. A questionnaire survey and semi-structured interviews were employed. Findings There is a lack of engagement between DC and OM. The trend is moving counter to integration. BIM is not found to be a technical solution. Research limitations/implications The mixed method helps extend the RIVANS perspective. Further research to understand and support integration is needed, especially qualitative research to provide greater granular understanding. Practical implications The identified trend away from integration poses management challenges in delivery and for sustainability in use. Supply chains engage specialists, yet internal and inter-organisational collaboration require management attention to value creation. This includes the DC-OM interface. Both sides can benefit from increased engagement. Social implications Infrastructure and property provision will continue to fall short of user and environmental functionality without improved integration. Originality/value A contribution to the project and asset management interface is made, showing low integration, disengaged asset management. BIM is unable to plug the gaps. The RIVANS analytical lens provides a perspective for improvement.

The effect of information quality on trust in e-government systems ' transformation

2014 ◽  
Vol 8 (1) ◽  
pp. 76-100 ◽  
Author(s):  
Ally Lee ◽  
Yair Levy
Keyword(s):  
Mixed Method ◽  
Design Methodology ◽  
Information Quality ◽  
Second Phase ◽  
Content Type ◽  
Mixed Method Approach ◽  
Systems Transformation ◽  
The Relationship ◽  
Method Approach ◽  
Practical Implications

Purpose – The purpose of this paper is to investigate the effect of information quality (IQ) on citizens ' trust in e-government systems. Design/methodology/approach – This study used a mixed-method approach. In the first phase, the study drew IQ characteristics from the literature pool and then administered a qualitative questionnaire to a sample of 20 citizens who use e-government systems. In the second phase, the study delivered a quantitative survey via web to a group of about 1,000 citizens. Findings – This two-phased study uncovered citizens ' perceived IQ factors and determined the influence of the IQ factors on trust in e-government systems. Research limitations/implications – There were some limitations to the study. Citizen ' s demographics, along with the type of e-government interaction, were not taken into consideration. Practical implications – Understanding IQ characteristics that improve trust would enhance the relationship between citizens and e-government systems, as well as aide in the design and development of such systems. Originality/value – This paper applied an established IQ framework, and used the value focus approach in assessing IQ characteristics that effect citizens ' trust in e-government systems.

Post-diagnostic support for dementia

2018 ◽  
Vol 118 (4) ◽  
pp. 320-338 ◽  
Author(s):  
Kate Ann Levin ◽  
Stephen Lithgow ◽  
Martine Miller ◽  
Jill Carson
Keyword(s):  
Mixed Method ◽  
Design Methodology ◽  
Local Population ◽  
Self Management ◽  
Content Type ◽  
Client Group ◽  
Mobile Working ◽  
Method Approach ◽  
Practical Implications ◽  
Diagnostic Support

Purpose The purpose of this paper is to examine three interpretations of post-diagnostic support (PDS) for dementia, to understand how best to support people recently diagnosed with dementia. Design/methodology/approach A sequential mixed-method approach was used which included analysis of the data collected by each sector, a focus group and interviews with PDS linkworkers and other staff. Findings All three sectors used a mix of supported self-management workshops and one-to-one PDS, however sectors varied by linkworker’s affiliation, caseload management and client group. Caseload varied greatly between sectors. Stage of disease and socioeconomic make-up of the local population were raised as factors determining the form of PDS offered. Some pillars appeared to be more easily achieved than others. There was a general agreement among all staff that “caseload” was misleading and that a measurement of workload would be preferable. Agile/mobile working was preferred by linkworkers. Even within teams there was variation in perceptions of PDS; some felt the linkworker role to be one of signposting, while others felt more involved with their client group, and for longer than 12 months. Practical implications Guidance at the outset of the PDS programme was sparse. The findings of this study should inform future development of the PDS model and a supporting guidance framework. Originality/value There is a growing interest in PDS for dementia. However, little is known about what a model of PDS should look like. This study attempts to capture the most important aspects of PDS delivery.

Green behaviour and switching intention towards remanufactured products in sustainable consumers as potential earlier adopters

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David Perez-Castillo ◽  
Jorge Vera-Martinez
Keyword(s):  
Mixed Method ◽  
Design Methodology ◽  
Sustainable Consumption ◽  
Environmental Benefits ◽  
Content Type ◽  
Price Differences ◽  
Depth Interviews ◽  
Method Approach ◽  
Practical Implications ◽  
Specific Labelling

PurposeThis study assesses how “green behaviour” influences the switching intention towards remanufactured products in sustainable consumers by introducing the possibility of an innovation diffusion approach for promotion efforts.Design/methodology/approachThis study utilises a mixed-method approach. First, a study with a non-experimental causal design was performed with 248 cell phone users characterised by exhibiting sustainable consumption behaviours. Subsequently, 13 in-depth interviews were conducted to obtain a better understanding of the switching intention.FindingsFor sustainable consumers, green purchase behaviour and attitude towards remanufactured products have a significant effect on their switching intention. These results contrast with previous literature, where it was found that price differences, government incentives and environmental benefits were significant for consumers in general.Practical implicationsSwitching intention towards remanufactured products in sustainable consumers may be encouraged by influencing factors related to green behaviour, rather than factors related to the market (e.g. reducing price, specific labelling or governmental regulations). Moreover, sustainable consumers could be regarded as the first adopters of remanufactured products.Originality/valueTo the best of the authors' knowledge, this is the first study to introduce green purchase behaviour to predict sustainable consumers' switching intention towards remanufactured products.

Measuring the service gaps in the roles of quantity surveyors in the emerging market

2016 ◽  
Vol 23 (5) ◽  
pp. 1111-1131 ◽  
Author(s):  
AbdulLateef Olanrewaju
Keyword(s):  
Emerging Markets ◽  
Construction Industry ◽  
Design Methodology ◽  
Emerging Market ◽  
Supply And Demand ◽  
The Other ◽  
Primary Data ◽  
Content Type ◽  
Practical Implications ◽  
Survey Questionnaires

Purpose – The opportunities that the emerging markets present to the players in the construction industry means that the players need to expand on the scope and size of their responsibilities and duties to the stakeholders. Each of the professionals now demands more specialised and sophisticated services from one another. The other players in the construction industry now require more emerging responsibilities and duties from the quantity surveyors. The purpose of this paper is to examine the roles that “modern” quantity surveyors play by measuring the gaps that exist in the services that the quantity surveyors provide. Design/methodology/approach – Primary data are collected through survey questionnaires. In total, 23 roles played by modern quantity surveyors are identified and addressed to the respondents to rank the rate at which quantity surveyors provide these “emerging” services. The collected data were analysed statistically. Findings – The results of the findings led to the conclusion that the quantity surveyors were not meeting the expectations of other players. Therefore, for competitiveness, quantity surveyors need to better meet demand expectations. Research limitations/implications – This findings of this research are constrained to the services or functions that the quantity provide in the construction industry. Practical implications – This knowledge is valuable to academic institutions that offer quantity surveying programmes, to practicing quantity surveyors, governments, and other players in the construction industry. It will allow quantity surveyors to reconcile supply and demand expectations. Originality/value – There is no known conclusive empirical study on services offered by quantity surveyors in any emerging markets. Therefore, the findings offer a fresh understanding on the services of quantity surveyors not only in Nigeria but elsewhere. While some of the services are common, others are peculiar to emerging markets.

Stakeholder perceptions on the risk factors, challenges and benefits of business sustainability practices in the Singapore construction industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chee Kwong Lau ◽  
Hexin Chen
Keyword(s):  
Risk Factors ◽  
Construction Industry ◽  
Design Methodology ◽  
Business Strategies ◽  
Business Risk ◽  
Content Type ◽  
Business Sustainability ◽  
Construction Firms ◽  
Sustainability Practices ◽  
Practical Implications

PurposeThis study examines the stakeholder perception of the sustainability risks, challenges and benefits arising from managing these risks in the Singapore construction industry.Design/methodology/approachA questionnaire consisting of 89 risk factors, challenges and benefits, was administered, with 216 responses received from various stakeholders. Regression analyses were used to estimate the relationships between sustainability and business risk factors, challenges and benefits associated with business sustainability practices.FindingsStakeholders recognise the importance of the emerging sustainability risk factors, and indeed rank these almost on a par with conventional business risk factors. The inherent business risks determine the nature of sustainability risk factors for construction firms, which in turn can affect their business risks and the performance and value creation of firms. However, most stakeholders, while acknowledging that business sustainability practices can provide benefits as well as posing challenges, do not believe that they can derive net benefits from such practices.Research limitations/implicationsThrough this perception study, there is an urgent need to turn the existing awareness of the importance of business sustainability (BS) practices into more consistent and solid actions among construction firms in Singapore.Practical implicationsThis study’s results imply construction firms to incorporate BS practices more systematically into their business strategies and operations, and to include sustainability risk factors alongside conventional business risks in their risk registers and risk management frameworks.Originality/valueThis study consolidates various variables and constructs of BS matters in the literature and practice into a meaningful framework for the management of BS in the construction industry.

Expatriate assignments: the “same” job may require different tasks

2019 ◽  
Vol 14 (2) ◽  
pp. 227-239
Author(s):  
Scott Martin ◽  
Reynold James
Keyword(s):  
Mixed Method ◽  
Positive Impact ◽  
Host Countries ◽  
Content Type ◽  
Management Processes ◽  
Task Differences ◽  
Expatriate Assignments ◽  
Development And Management ◽  
Method Approach ◽  
Practical Implications

Purpose Given a specific job, this paper aims to examine if the tasks change when moving from one country to another, and if so, whether such changes are at least partly a function of environmental factors. Design/methodology/approach A mixed-method approach (surveys and interviews) with professional-level expatriates based in the UAE. Findings The results indicated that the “same” job often required different tasks depending on the country. Given a matching job between home and host countries, 66 per cent of respondents indicated that the job was different and on average, 20 per cent of the job was perceived to be different. Environmental forces did account for meaningful task differences. Legal and regulatory forces were a particularly important driver of task differences. Practical implications It is important to consider potential task differences in connection with expatriate assignments. Attending to task differences can have a positive impact on staffing, development and management processes. Originality/value Given the “same” job, the specific tasks may be different depending on the country.

Perceived claim sources in the Nigerian construction industry

2014 ◽  
Vol 4 (3) ◽  
pp. 281-295 ◽  
Author(s):  
AbdulLateef A. Olanrewaju ◽  
Paul J. Anavhe
Keyword(s):  
Empirical Study ◽  
Construction Industry ◽  
Design Methodology ◽  
Project Delivery ◽  
Content Type ◽  
Construction Claims ◽  
Change Order ◽  
Delay Cost ◽  
Practical Implications

Purpose – With the increase in the cases of construction claims in Nigeria, many projects have remained uncompleted, while many of those completed receive poor client satisfaction. The purpose of this paper is to investigate how construction claims are managed. Design/methodology/approach – In total, 58 claim factors were identified and addressed to construction professionals through survey to indicate the extent at which the factors contributed to claims. A case study was conducted to illustrate claim management. Findings – In total, 37 factors were the major source of claims. Late payment, delayed approval of change order and delay cost were the extremely influential while the least were storage charges, loss of productivity, and costs of preparing claims. Evidences revealed that all stakeholders should play active roles to deliver “claim free” projects. Practical implications – The findings will be useful to practitioners in the effort to improve project delivery by providing some guidance on claim minimization. It is hoped that this study will encourage academics to conduct more research on this issue. Originality/value – There is no known conclusive empirical study on construction claim factors in Nigeria. In light of this, the findings offer greater opportunities for claim minimization/avoidance.

scholarly journals Analysis of reverse logistics implementation practices by South Australian construction organisations

2016 ◽  
Vol 36 (3) ◽  
pp. 332-356 ◽  
Author(s):  
Nicholas Chileshe ◽  
Raufdeen Rameezdeen ◽  
M. Reza Hosseini ◽  
Steffen Lehmann ◽  
Chika Udeaja
Keyword(s):  
Construction Industry ◽  
Reverse Logistics ◽  
South Australia ◽  
The Body ◽  
Content Type ◽  
Body Of Knowledge ◽  
New Construction ◽  
Method Approach ◽  
Practical Implications ◽  
Current Practices

Purpose – A large number of benefits have been reported when reverse logistics (RL) is fully implemented in the construction industry. However, RL is yet to become common place in the construction sector, particularly in Australia. The particular sub-sector in which RL operates is small and weak and the remainder of the sector must embrace and accommodate it comfortably. Research is lacking on how to promoting RL in the construction industry. Very little has been done to identify the current practices that have the potential to promote RL industry-wide. The purpose of this paper is to identify the practices that work well in the sector, a strategy could be mapped out to promote RL to all stakeholders. Design/methodology/approach – In order to fill the above gap, the present study used a mixed method approach to gather and evaluate current practices and their potential to promote RL in South Australia’s construction industry. Practices that were identified using a comprehensive literature review were evaluated with a questionnaire survey and series of interviews involving construction professionals. Findings – The findings are that practices facilitating deconstruction is the most important, followed by practices facilitating the use of salvaged materials in new construction to promote RL in South Australia. Awareness of deconstruction benefits, challenges and procedures at the organisation level and facilities and services at industry level were associated with RL implementation. Availability of salvaged materials in the market was found to influence its use in new construction and as a consequence its demand. Designing for reverse logistics is another practice that could facilitate deconstruction and the onus of its promotion lies mainly with the designers. Research limitations/implications – This research was confined to one state in Australia. As such the generalisation to other states and other countries should be treated cautiously. Practical implications – The findings of this study can help inform the industry and its stakeholders on areas that they need to concentrate more on to make the South Australian construction industry a fully RL integrated one. To that end the authors propose some recommendations arising from the findings reported here. Originality/value – This study makes a contribution to the body of knowledge on reserve logistics within a previously unexplored South Australian context. In addition, the study provides valuable insights into the contribution of RL practices to the construction industry.

Exploring multidimensional quality attributes of incentive travels

2017 ◽  
Vol 29 (8) ◽  
pp. 2198-2214
Author(s):  
Jin-Soo Lee ◽  
Chia-Hao Chiang
Keyword(s):  
Design Methodology ◽  
Quantitative Method ◽  
Content Type ◽  
Qualitative And Quantitative ◽  
Strategic Plans ◽  
Quality Scale ◽  
Reward Program ◽  
The Government ◽  
Practical Implications

Purpose The purpose of this paper is to explore a multidimensional quality scale for the identification of incentive travel attributes. Design/methodology/approach The combined qualitative and quantitative method was used. Findings The resulting quality scale comprises 32 items with eight factors: image and attractions, accessibility, site environment, hotel facilities, opportunities for networking and sense of achievement/reward, program, specially arranged program and local people. Practical implications The results of this study provide insights for practitioners in Taiwan, particularly the government bodies concerned and incentive event organizers, and thus assist the practitioners in making strategic plans and decisions to ensure event quality and overall attendee satisfaction. Originality/value The value of this study is the first attempt to develop and validate a scale for capturing the quality of incentive events.

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