scholarly journals Off-peak truck deliveries at container terminals: the “Good Night” program in Israel

2016 ◽  
Vol 1 (1) ◽  
pp. 2-20 ◽  
Author(s):  
David J. Bentolila ◽  
Ronit Kastro Ziedenveber ◽  
Yehuda Hayuth ◽  
Theo Notteboom
Keyword(s):  
Design Methodology ◽  
Container Terminal ◽  
Economic Incentive ◽  
Considerable Change ◽  
Container Terminals ◽  
Monetary Incentives ◽  
Content Type ◽  
Good Night ◽  
Creative Solutions ◽  
Economics Model

Purpose Avoiding truck congestion and peaks in landside activity is one of the challenges to container terminal managers. The spreading of truck arrivals at terminals can be facilitated by widening the opening hours of terminals at the landside. Israel’s Ministry of Transport has instituted the “Good Night Program”, involving monetary incentives for importers and exporters who deliver containers to ports at night. Design/methodology/approach This paper aims to quantitatively examine the market utility resulting from shifting traffic from daytime to nighttime, and analyzes customer considerations regarding nighttime transportation. Findings The external utility found in the traffic-economics model is quite similar to the economic incentive given to customers. Therefore, a significant increase of the incentive is not feasible. Originality/value Furthermore, it seems that an incentive method by itself is not effective enough, and does not motivate customers to act and find creative solutions to the obstacles they face. To achieve a considerable change in nighttime transport to Israeli ports, more effective methods should be examined.

Dilemmas and paradoxes: how managers make the toughest decisions

2018 ◽  
Vol 39 (1) ◽  
pp. 24-31 ◽  
Author(s):  
Päivi Karhu ◽  
Paavo Ritala
Keyword(s):  
Decision Making ◽  
Business Strategy ◽  
Design Methodology ◽  
Content Type ◽  
Scarce Resources ◽  
Managerial Decisions ◽  
Beverage Industry ◽  
Creative Solutions ◽  
Feasible Solutions ◽  
Past Experiences

Purpose Managerial decisions ultimately determine the success or failure of a business strategy, and difficulties often arise when managers must decide how best to allocate scarce resources between activities. Adopting a cognitive framing perspective, this study aims to explore managers’ accounts of decision-making problems and how they solve them. Design/methodology/approach Interviews with 18 managers from the Austrian beverage industry were analysed to identify the kinds of decision-making problems they encounter and to understand how they solved those problems. Findings The participating managers perceived challenging decision-making problems as either a dilemma or a paradox. Dilemmas were resolved by committing entirely to one alternative or by focussing on one alternative at a time. In the case of paradoxes, managers looked for creative solutions, blending experimentation, humour and past experiences to create outside-the-box solutions that would simultaneously engage all alternatives. Originality/value This study provides empirical evidence of how managers frame challenging problems as dilemmas or paradoxes, and what types of coping mechanisms they use to identify and execute feasible solutions. While the current literature tends to emphasize the benefits of framing problems as paradoxes, the present findings also confirm the usefulness of dilemma-based solutions. A better understanding of these processes can help managers to make more thoughtful and better decisions.

How to motivate opinion leaders to spread e-WoM on social media: monetary vs non-monetary incentives

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manuela López ◽  
Maria Sicilia ◽  
Peeter W.J. Verlegh
Keyword(s):  
Social Media ◽  
Experimental Design ◽  
Design Methodology ◽  
Word Of Mouth ◽  
Negative Impact ◽  
Monetary Incentive ◽  
Opinion Leaders ◽  
Monetary Incentives ◽  
Content Type ◽  
Source Of Information

PurposeOpinion leaders are increasingly important as a source of information, with consumers judging them to be more credible than other media and more influential than other consumers. Thus, companies have an interest in engaging opinion leaders to post about products and brands, and the authors analyse different incentives for encouraging them to spread the word on social media (via electronic word-of-mouth [e-WoM]).Design/methodology/approachA 2 × 3 between-subjects experimental design was developed in which 359 technological opinion leaders (bloggers) participated. The authors manipulated the monetary incentive (money vs no money) and non-monetary incentives (information only vs return product vs keep product) offered in exchange for a brand post.FindingsVarious techniques for approaching opinion leaders are effective, but to differing degrees. Providing a product free of charge increases the likelihood that opinion leaders will post about it, and the highest intention to post is observed when they are allowed to keep the product. In contrast, giving money to opinion leaders could have an indirect negative impact on their intention to post through the expected negative reaction of followers.Originality/valueIt remains unclear how opinion leaders can best be encouraged to spread e-WoM, as incentives used for consumers may work differently for opinion leaders, who have followers that they want to maintain. The main contribution of this paper lies in its explanation of why opinion leaders react differently to monetary versus non-monetary incentives.

scholarly journals Common resources-resource bundling-performance: the mediating role of resource bundling in container terminal operations

2020 ◽  
Vol 50 (9/10) ◽  
pp. 809-831
Author(s):  
Teddy Laksmana ◽  
Himanshu Shee ◽  
Vinh V. Thai
Keyword(s):  
Structural Equation ◽  
Container Terminal ◽  
Service Performance ◽  
Government Support ◽  
Container Terminals ◽  
Equation Modeling ◽  
Content Type ◽  
Common Resources ◽  
Container Terminal Operations ◽  
The Impact

PurposeBuilding on the resource-based view (RBV) perspective of common resources, the objective of this paper is to empirically examine the impact of container terminals' common resources (i.e. government support and terminal resources) on resource bundling strategies and subsequent effect on service performance.Design/methodology/approachUsing cross-sectional survey data collected from a sample of 216 respondents of Indonesia's container terminals, this study used structural equation modeling (SEM) to test the hypothesised relationships between common resources, resource bundling strategies and service performance.FindingsGovernment support and terminal resources (personnel and physical), both as sources of common resources when bundled effectively, are found to have positive and significant effect on terminal service performance. The resource bundling strategies fully mediate the relationship between container terminals' common resources and service performance.Practical implicationsThe study introduces the notion of common resources to container terminal managers in contrast to the valuable, rare, inimitable and non-substitutable (VRIN) types. It is recommended that appropriate resource bundling strategies can turn the common resources into VRIN resources that can be used to obtain desired service performance.Originality/valueRBV theorists suggest that resources that are VRIN types can be the source of competitive advantage. However, the resources can also be common, basic and valuable, a fact that is rarely investigated in the literature. These common resources can be bundled judiciously with other pre-existing resources to create VRIN resources. This research enriches the RBV by empirically validating that VRIN resources are embedded within various common resources bundling strategies.

Combining motivational forces to deliver team performance and a positive ROI

2019 ◽  
Vol 18 (3) ◽  
pp. 109-115
Author(s):  
Patti P. Phillips ◽  
Jack J. Phillips
Keyword(s):  
Team Performance ◽  
Design Methodology ◽  
Behavioral Research ◽  
Team Development ◽  
Monetary Incentives ◽  
Bottom Line ◽  
Content Type ◽  
Engagement System

Purpose The purpose of this study is to illustrate how a combination of three motivational forces can deliver superior team performance in an unlikely setting. Because motivation is the key to the success of talent, exploring ways to motivate employees and teams has been at the forefront of behavioral research. Design/methodology/approach This paper focuses on the combination of three approaches: the use of an improved engagement system, enhanced team development and cohesiveness and the use of monetary incentives for recognition and achievement. Findings This combination of concepts delivered superior team performance in an unlikely setting. Originality/value This paper presents a program uniquely designed to motivate a team of employees using multiple approaches. The program delivered outcomes benefiting the organization’s bottom line while also rewarding employees and enhancing the team’s engagement.

Thomson Reuters innovation case study

2017 ◽  
Vol 16 (5) ◽  
pp. 216-221 ◽  
Author(s):  
Victoria Silverman
Keyword(s):  
Creative Thinking ◽  
Design Methodology ◽  
Bottom Up ◽  
Content Type ◽  
Thomson Reuters ◽  
Creative Solutions ◽  
The Right

Purpose The purpose of this case study is to demonstrate how you can generate employee enthusiasm through creative thinking and a campaign that drives engagement from the bottom up. Design/methodology/approach Creative solutions, engagement through early careers network, inclusion for all and democratizing the process. Findings Employees want to be engaged and feel like a part of the larger organization. If given the right opportunity, they will rise to the challenge and create a new momentum to drive innovation forward. Originality/value The campaign described was designed and implemented in-house.

Reassessing Elton Mayo: clarifying contradictions and context

2020 ◽  
Vol 26 (2) ◽  
pp. 165-185 ◽  
Author(s):  
Jeff Muldoon ◽  
Joshua Bendickson ◽  
Antonina Bauman ◽  
Eric W. Liguori
Keyword(s):  
Critical Review ◽  
Design Methodology ◽  
Monetary Incentives ◽  
Content Type ◽  
Secondary Sources ◽  
Management Literature ◽  
Elton Mayo

Purpose Elton Mayo was a professor at a prestigious university, but not a researcher; a scholar, but more concerned with executives; a capitalist, but someone who downplayed monetary incentives; an insider, but someone whose own background was more of an outsider. These contradictions have resulted in scholars questioning Mayo’s impact on the field of management. Thus, this paper aims to critically review Mayo and his contributions to management through a lens calibrated to the context of his time, providing a more contextually accurate view of Mayo and his work and offering a clearer view of his meaningful impact on the field. Design/methodology/approach Using a combination of primary and secondary sources, the authors connect otherwise disparate information to critically review Mayo’s work within the context of its era. Findings The authors’ critical review of Mayo identified nine topical areas where Mayo and/or his work have been misunderstood or misinterpreted. For each area, the authors offer a more contextualized and appropriate interpretation of Mayo and his viewpoints, and thus more accurately informing the management literature. Originality/value This paper is the first to thoroughly revisit Mayo and his work through a contextualized lens, offering a more informed view of why Mayo’s seemingly controversial behaviors were actually quite standard behaviors given his context.

scholarly journals The efficiency of major container terminals in China: super-efficiency data envelopment analysis approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Liu-Liu Li ◽  
Young-Joon Seo ◽  
Min-Ho Ha
Keyword(s):  
Data Envelopment Analysis ◽  
Container Terminal ◽  
Container Terminals ◽  
Policy Implications ◽  
Terminal Branch ◽  
Data Envelopment ◽  
Content Type ◽  
Super Efficiency ◽  
Dea Model ◽  
Efficiency Data

Purpose Seaports are a signifier for the world economy and international trade. Notwithstanding the considerable role of Chinese ports in global trade, only few studies have explored the efficiency of Chinese container terminals. Furthermore, studies on Chinese port efficiency has typically centered on port-level analysis, not terminal level. Therefore, this study aims to examine the operation efficiency of Chinese container terminals. Design/methodology/approach This study uses super-efficiency data envelopment analysis (SE-DEA) approach. SE-DEA is superior than basic DEA model because it is feasible for categorizing and ranking the efficiency of container terminals more accurately and comprehensively. In the basic model, if the several decision-making units (DMUs) are efficient, the efficiency value of them is “1.” However, in the SE-DEA model, the most efficient DMU is over “1.” Based on the level of container throughput in 2018, the top 20 Chinese container terminal companies were selected. Various production quotas were selected as inputs, while the container throughput was considered output. Findings The findings show that Terminal Shanghai Mingdong Container Terminal Co., Ltd. was ranked 1, followed by Shanghai Shengdong International Container Terminal Co., Ltd., Shanghai International Port (Group) Co., Ltd. and Yidong Container Terminal Branch. Originality/value This study contributes to providing some insights into Chinese container terminal industry to augment the efficiency. This study also provides practical and policy implications (e.g. better terminal operations) for container terminals.

scholarly journals COVID-19: a shock to the system-reflections from practice by safeguarding adults board managers

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Walter Lloyd-Smith ◽  
Lindsey Bampton ◽  
Julia Caldwell ◽  
Anita Eader ◽  
Helen Jones ◽  
...  
Keyword(s):  
At Risk ◽  
Design Methodology ◽  
Content Type ◽  
Creative Solutions ◽  
The Face

Purpose This paper aims to set out to share the reflections of safeguarding adult board managers as they worked through what is likely to be just the first wave of the coronavirus COVID-19 pandemic. Design/methodology/approach The paper draws on the experience of small number of safeguarding adult board managers who have provided reflections from practice. Findings This paper illustrates just some of the responses developed by safeguarding adult board managers and their boards to continue to deliver the work of safeguarding those at risk of abuse and harm in the face of unprecedented impact of the coronavirus COVID-19 pandemic on a key aspect of the safeguarding adult system in England. Originality/value The reflections reported here are not intended to offer a representative commentary on the experiences of those who oversee and manage safeguarding adults’ boards. It is intention to provide a flavour of some of the challenges and dilemmas faced and some of the creative solutions to address them used by one group of adult safeguarding practitioners.

scholarly journals The global trends of automated container terminal: a systematic literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
W.K. Kon ◽  
Noorul Shaiful Fitri Abdul Rahman ◽  
Rudiah Md Hanafiah ◽  
Saharuddin Abdul Hamid
Keyword(s):  
Environmental Sustainability ◽  
Cost Reduction ◽  
Container Terminal ◽  
Container Terminals ◽  
Journal Ranking ◽  
Research Trend ◽  
Productivity Cost ◽  
Content Type ◽  
Global Trends ◽  
Automated Container Terminal

Purpose Since the first automated container terminal (ACT) was introduced at Europe Container Terminals Delta Terminal in Port Rotterdam back in the year 1992, a lot of research had been done to improve the management of ACT. However, up until recently, the number of literature available still appeared scarce. Hence, this paper aims to review the collection of literature about ACT to generate an exhaustive summary to answer the formulated review question in this study. Design/methodology/approach Preferred reporting items for systematic reviews and meta-analyses to narrow down the search parameters of literature retrieved so that only relevant articles were only selected. The systematic literature reviews were applied to analyse the content of the articles retrieved to determine its journal ranking, research findings and timeline of publications. Findings The adoption of ACT technology by container terminal operators could increase the terminal efficiency in productivity, cost reduction and environmental sustainability. Owing to global environmental awareness, the research trend of container terminal field and container terminal operator in the terminal design is much more environmentally friendly oriented. Research limitations/implications The limited numbers of experts in the management of ACT are causing challenges in data collections. Practical implications The analysis of the global ACT trend could help academicians and industrial investors to review the revolution timeline of maritime technology in port and shipping that is happening rapidly. Originality/value The analysis of timeline and collective literature leads to the propose of the conceptual framework to determine the relationship between increased productivity, cost reduction and environmentally sustainable.

Viewpoint: why variable pay-for-performance in healthcare can backfire

2014 ◽  
Vol 2 (1) ◽  
pp. 120-123
Author(s):  
Margit Osterloh
Keyword(s):  
Public Sector ◽  
Side Effects ◽  
Design Methodology ◽  
Pay For Performance ◽  
Considerable Change ◽  
Unintended Consequences ◽  
Content Type ◽  
Healthcare Environments ◽  
Variable Pay ◽  
The Uk

Purpose – The purpose of this “viewpoint” is to consider the unintended consequences of variable pay and incentive schemes in healthcare environments. Design/methodology/approach – Reviews a series of side effects of incentives. Findings – The paper suggests that pay-for-performance schemes should be avoided. Originality/value – The area of public sector boards is undergoing considerable change in the UK and this paper, although preliminary, is one of the few to examine the links to motivation.

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